Articles tagged with: Services

  • Welcome and Welcome Back!

    What’s new? We’re so glad you asked. Our team has been hard at work refining Library online services and supports to serve you. We encourage you to keep up with changes to our usual services and resources by reading our Library Services and Resources Amid COVID-19 webpage.

    If you are new to Brock – in any capacity, we invite you to peruse our Discover Your Library orientation site.

    Over the summer, Access Services staff developed and rolled out a print materials pickup service to instructors, graduate students and post doctoral researchers. Keep an eye on our website for details about the expansion of this service to additional user groups this term.

    While not brand new, we are pleased to announce the library scanning service has resumed. Open to all in the Brock community, making a request for a pdf scan of a chapter from a print book or journal article is easier than ever. Learn more about requesting a scan via Omni.

    Instructors at Brock are now able to self-upload their course reserve readings to Ares. Step-by-step instructions as well as video demonstrations are available for faculty interested in trying this out.

    When the Brock University Smart Start Team moved their programming online, we followed suit and offered our Top 10 Tips for new students. As orientation continues, all Library extra-curricular learning opportunities are posted on ExperienceBU. Among the myriad listings, we invite you to embark on your own Library Quest, take a mid-week Library Yoga break, develop your citation management competencies with Zotero, and get introduced to Vector Design for CNC.

    Brock University Library is now a member partner of HathiTrust and has signed onto its Emergency Temporary Access Service (ETAS). ETAS provides electronic read-only access to approximately 30% of our in-copyright print collections. In addition, over 4 million worldwide public domain items already accessible in HT. The service is available to all current Brock University faculty, students, and staff. Learn more.

    For the immediate future, the Archives & Special Collections is closed to the public. However, the staff of the Archives is still working.  Direct any questions or needs to archives@brocku.ca.  They will do their best to assist you.  You can also find many of their digitized materials in the Brock University Digital Repository.

    During the pandemic, Archives staff have been creating digital exhibits featuring some of the collections and records that we have in the Archives.  See some of the rich history that we have in our collections.

    In March, the Archives and Digital Scholarship Lab Teams started to collect stories, questions/answers, photos, videos, and other materials that chronicle the pandemic in the Niagara area.  To contribute to this project and have your experiences and thoughts preserved into the future, go to our COVID-19 in Niagara website and add your stories.

    The Digital Scholarship Lab in conjunction with the Map, Data & GIS Library invite you to learn from their expertise with their Fall Workshop Series. In addition, both the DSL and MDGL invite you to get ‘hands-on’ by plotting your hometown and entering the Data Visualization Contest.

    Our Makerspace Team invite you to take a virtual tour of their new facilities. Workshops will continue online for the fall term and their website features a new FAQ.

    Stay up-to-date by keeping an eye on the website and our social media channels – Facebook, Instagram, and Twitter for any changes or expansion in services as the term progresses.

    The Library Team wish you all the best for a successful start to the fall term.

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  • Instructor self-serve option now available for reserves

    Brock University instructors are now equipped to directly add online course materials to Ares, the Library reserve system.

    While the Reserve Team remain ready to receive and process your requests as usual, the self-serve option gives flexibility to instructors who wish to do this work themselves.

    Step-by-step instructions are available to guide users through the process, and demonstrate two options:

    • beginning with the details for the resource in Omni, signing-in, and following the ‘Add to Reserves’ link
    • direct uploading within the Ares system.

    Video tutorials are also available. All materials linked from Omni or uploaded directly to Ares will get a final check for Copyright compliance, and will then be active for students.

    Questions? Please email reserve@brocku.ca

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  • Scanning service for print collection resumes

    Brock University Library is pleased to announce that we are resuming our scanning service – and it’s easier and more convenient than ever. You can now request a scan of a book chapter or journal article right from within Omni, the Library’s academic search tool.  

    This service is available, free of charge, to all current Brock students, staff, and faculty.  

    When looking at a book or print journal in Omni, simply click on ‘Request a Scan’ and provide us the details about which chapter or page selection you wantOur team will pull the book from the shelves, scan your requested section, and email you within a few days. That email will include a link – click it, log in with your Brock ID and then download the PDF.  

    Please remember that we must abide by the guidelines in Brock’s Fair Dealing policy, which generally means one chapter from a book, one article from a journal issue, or up to 10% of the total work.  

    Note: Books available electronically through Hathi Trust Emergency Temporary Access Service are not eligible for ‘Request a Scan’. 

    Learn more about our scanning service and other supports.

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  • Please continue reading

    Today you may have received a notification that your book is due back – don’t worry, that was just a placeholder date. It’s not due back now, and it won’t be due back until it’s safe to come on campus again. So please continue to read your library books or, store them until we re-open.

    Questions? libhelp@brocku.ca

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  • Library Hours & Services Adjusted

    [Updated March 30, 2020]

    On March 13, 2020, Brock University suspended all face-to-face classes and exams for the remainder of the term. Brock University has restricted campus access to essential personnel only. There is no access to Brock University Library’s physical spaces and print collection at this time, and until further notice. The Library, however, continues to remain operational, with a shift to online services and support.


    No doubt, you have questions about how to access library materials and services – we have made a Frequently Asked Questions page to address these.


    For general inquiries, email us at libhelp@brocku.ca, or chat live with one of our operators on Ask Chat. 

    You can also directly contact one of our service points: 

    Users can continue to directly contact their Liaison Librarian for research support, which can be accommodated online or via telephone. 

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  • New Library System Coming Soon

    On Dec. 12, Brock University Library, in partnership with 14 Ontario universities, is launching Omni. Omni is an academic search tool that will allow you to search Brock’s local collections (books, e-books, media, equipment, and more), online journal articles, and coming in 2020 – seamless search and access to physical resources across 14 Omni libraries. With Omni, you’ll have ready access to an incredible trove of scholarly materials from across Ontario, simplifying your research process.

    Want more? Omni is making things easier in other ways:

    • Long, 120-day loan periods for undergraduates, graduates, faculty and staff
    • No more late fines on regular print material
    • Borrow as many as 500 items at a time
    • One handy menu bar enabling users to
      • quickly find links to journal titles
      • browse by author, title, call number and subject heading
      • link out to subject-specific databases
      • find research guides by program
      • sign-in to view loans, due dates and to renew items

    Read more about the collaborative effort behind Omni in the Brock News.

    Have questions? Please contact libhelp@brocku.ca or your Liaison Librarian.

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  • Welcome to Brock: Thorold and St. Catharines Libraries On-Site!

    We love libraries! All kinds. As part of Welcome Week events at Brock, the Library is partnering with the Thorold and St. Catharines Public Libraries to provide the Brock community with public library cards. Getting a card is easy as representatives from both libraries will be on-site Thursday, September 5. Fill in a form, present some i.d. and then you’ll be all set to borrow video games, join book clubs, experience adult craft nights, and more.

    What: Thorold and St. Catharines Public Library Membership Drive.
    Where: Learning Commons (Library main floor)
    When: Thursday, September 5. Thorold: 10 am to 12 pm. St. Catharines: 1 pm to 4 pm.

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  • Welcome to Brock: Discover Your Library

    As part of Welcome Week activities at Brock, students are invited to learn more about the services and resources of the Brock University Library by attending one of six, fast-paced sessions. Hear about how you can make use of our 3D printers, discover rare books, harness the expertise of your own personal librarian, and enrich your learning experience at Brock. We’ll round out the presentation with a short tour of the Learning Commons.

    Attendees who register @ https://experiencebu.brocku.ca/event/130056 will receive credit towards the CWC Personal Growth Domain.

    What: Discover Your Library orientation sessions + tour.
    Where: Learning Commons Classroom B (ST 230)
    When: Tuesday, Sept. 3 at 2 pm & 3 pm, Wednesday Sept. 4 at 4 pm & 6 pm, Thursday Sept. 5 at 4 pm & 6 pm.

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  • We’ve expanded our games collection

    In an effort to encourage student mental health and wellness, the Library has expanded its games and stressbusters collection.  Items are available for three day loan from both the Map, Data & GIS Library and the James A. Gibson Library (at the Ask Us Desk).

    In time for the fall semester, a Wellness book collection, and additional resources will be ready for use by all Brock students, staff and faculty.

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  • Keeping computer users safe

    We all have a role to play in keeping our computer networks secure. To better protect the Brock community from computer viruses, malware and spyware, the library has ended the short term loan of memory sticks and memory cards. For your convenience, the following are available for purchase at the Ask Us desk:

    Memory sticks (16 GB)        $8.00
    Micro SDHC cards (16 GB)        $12.00

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