Articles tagged with: Services

  • UPDATE: Library Service Adjustments During Provincewide Shutdown

    In response to Brock University moving into Stage 1 of the University’s Response and Recovery plan, the Library is adjusting its in-person services.

    During this period, bookable study space will not be available.

    The book pickup service will continue, but with shortened hours and a new contactless model. The new hours for pickup are Wednesday from 10am-2pm. Upon arrival for pickup and after screening by campus security, please come to our Book Pickup table just outside the entrance of the library. Give us a call at 905-688-5550 x4583 to let us know you have arrived, and Library staff will bring your books out to you. Full instructions will be provided to you over email when your items are ready for pickup.

    Online library services such as scanning requests and Hathi Trust are unaffected by the shutdown. We will continue to support access to the information you need for your research and teaching.

    If you have any questions or concerns, please contact us at libhelp@brocku.ca

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  • Exam resources from A-Z Services & the Library

    As we approach the end of term, the Library along with colleagues in A-Z Learning Services are keen to support Brock students who are completing final assignments and preparing for exams.

    We’ve highlighted a number of resources and tips along with links to research guides, ways to contact us, and stress-relieving diversions in an online booklet this year. We hope you enjoy it and share it with friends.

    A-Z Learning Services has excellent guides available to help you with:

    Learning Skills Specialists are also running several online drop-in study sessions that you can visit to study with others, or get help on a specific assignment or question.

    Students looking for quiet spaces to work are encouraged to book a single study spot in the Library. We will be open from 9 am-noon and 1-4 pm right up until December 24 at noon.

    Finally, if you could use a little motivation or reassurance, download our smartphone and desktop wallpapers.⬇️

    Smartphone wallpaper thumbnails (click for full size render and to download)

    "Keep Going" motivational mobile phone wallpaper "Just Breathe" motivational mobile phone wallpaper "You got this" motivational mobile phone wallpaper "Take a deep breath and try again" motivational mobile phone wallpaper "Do your best, forget the rest" motivational mobile phone wallpaper

    Desktop wallpaper thumbnails (click for full size render and to download)

    Just Breathe desktop wallpaper in Grafitti font "You Got This" motivational desktop wallpaper "Take a deep breath and try again" motivational desktop wallpaper "Expect nothing, appreciate everything" motivational desktop wallpaper "Everything you can imagine is real" motivational desktop wallpaper "Do your best, forget the rest" motivational desktop wallpaper

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  • Faculty encouraged to submit winter term reading lists soon

    Reserve request processing for the winter term is underway at Brock University Library.

    To ensure your students have access to their winter course materials, we encourage you to submit reading lists by November 20, 2020.  

    An instructor self-serve option is also available, providing flexibility to instructors who wish to do this work themselves. All self-submissions will get a final check for copyright compliance, and will then be active for students. 

    An important consideration: print reserve materials remain unavailable for winter 2021 courses.

    Several alternatives to print resources are available including the creation of course-specific online packs. The Reserves team is ready to work with you to develop these for your students. More information about non-print options is available. Liaison Librarians are also available to help you identify alternate resources.  

    Questions? reserve@brocku.ca

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  • Bookable study space service launches September 28

    As of September 28th, 45 bookable, physically-distanced, individual study spaces are available in the Matheson Learning Commons (Library main floor).

    Learn more.

    Make your booking.

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  • What’s New? Version 2.0

    THURSDAY, SEPTEMBER 10, 2020

    In the two weeks since we posted our What’s New? message (below), a number of updates are already available.

    The Library Pickup Service which premiered in July for faculty, staff and graduate students, has been expanded to all current Brock undergraduates!

    Earlier this summer the Brock News reported on the Pickup Service and explained a little about the process. If you are interested in requesting books from our collection (which aren’t available online), the process is straightforward. Simply sign-in with your Brock credentials to Omni, the Library’s database, search for the item you want and click the ‘Request for pickup’ link. When your book is ready, you’ll receive an email with information about pickup logistics. You can learn more about the service and eligible items on the Library Services and Resources Amid COVID-19 page.

    The Map, Data & GIS Library is pleased to announce that atlases and books in their collection are also eligible for the Pickup Service. As the MDGL will remain closed for the fall term, returning items is not necessary. However, if you want to return Map books and atlases, please use the drop box in the Schmon Tower lobby. A 7 day quarantine period is in place before books are checked in.

    In coordination with the Digital Scholarship Lab, a number of “hands-on” ArcGIS Online workshops are accessible to anyone with a computer and an internet connection. We utilize ZOOM technology to offer these workshops and registration is via ExperienceBU.

    Pop back to our website and check our Social Media channels as, no doubt, we’ll soon have more good news to share.

    FRIDAY, AUGUST 28, 2020

    What’s new? We’re so glad you asked. Our team has been hard at work refining Library online services and supports to serve you. We encourage you to keep up with changes to our usual services and resources by reading our Library Services and Resources Amid COVID-19 webpage.

    If you are new to Brock – in any capacity, we invite you to peruse our Discover Your Library orientation site.

    Over the summer, Access Services staff developed and rolled out a print materials pickup service to instructors, graduate students and post doctoral researchers. Keep an eye on our website for details about the expansion of this service to additional user groups this term.

    While not brand new, we are pleased to announce the library scanning service has resumed. Open to all in the Brock community, making a request for a pdf scan of a chapter from a print book or journal article is easier than ever. Learn more about requesting a scan via Omni.

    Instructors at Brock are now able to self-upload their course reserve readings to Ares. Step-by-step instructions as well as video demonstrations are available for faculty interested in trying this out.

    When the Brock University Smart Start Team moved their programming online, we followed suit and offered our Top 10 Tips for new students. As orientation continues, all Library extra-curricular learning opportunities are posted on ExperienceBU. Among the myriad listings, we invite you to embark on your own Library Quest, take a mid-week Library Yoga break, develop your citation management competencies with Zotero, and get introduced to Vector Design for CNC.

    Brock University Library is now a member partner of HathiTrust and has signed onto its Emergency Temporary Access Service (ETAS). ETAS provides electronic read-only access to approximately 30% of our in-copyright print collections. In addition, over 4 million worldwide public domain items already accessible in HT. The service is available to all current Brock University faculty, students, and staff. Learn more.

    For the immediate future, the Archives & Special Collections is closed to the public. However, the staff of the Archives is still working.  Direct any questions or needs to archives@brocku.ca.  They will do their best to assist you.  You can also find many of their digitized materials in the Brock University Digital Repository.

    During the pandemic, Archives staff have been creating digital exhibits featuring some of the collections and records that we have in the Archives.  See some of the rich history that we have in our collections.

    In March, the Archives and Digital Scholarship Lab Teams started to collect stories, questions/answers, photos, videos, and other materials that chronicle the pandemic in the Niagara area.  To contribute to this project and have your experiences and thoughts preserved into the future, go to our COVID-19 in Niagara website and add your stories.

    The Digital Scholarship Lab in conjunction with the Map, Data & GIS Library invite you to learn from their expertise with their Fall Workshop Series. In addition, both the DSL and MDGL invite you to get ‘hands-on’ by plotting your hometown and entering the Data Visualization Contest.

    Our Makerspace Team invite you to take a virtual tour of their new facilities. Workshops will continue online for the fall term and their website features a new FAQ.

    Stay up-to-date by keeping an eye on the website and our social media channels – Facebook, Instagram, and Twitter for any changes or expansion in services as the term progresses.

    The Library Team wish you all the best for a successful start to the fall term.

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  • Welcome and Welcome Back!

    What’s new? We’re so glad you asked. Our team has been hard at work refining Library online services and supports to serve you. We encourage you to keep up with changes to our usual services and resources by reading our Library Services and Resources Amid COVID-19 webpage.

    If you are new to Brock – in any capacity, we invite you to peruse our Discover Your Library orientation site.

    Over the summer, Access Services staff developed and rolled out a print materials pickup service to instructors, graduate students and post doctoral researchers. Keep an eye on our website for details about the expansion of this service to additional user groups this term.

    While not brand new, we are pleased to announce the library scanning service has resumed. Open to all in the Brock community, making a request for a pdf scan of a chapter from a print book or journal article is easier than ever. Learn more about requesting a scan via Omni.

    Instructors at Brock are now able to self-upload their course reserve readings to Ares. Step-by-step instructions as well as video demonstrations are available for faculty interested in trying this out.

    When the Brock University Smart Start Team moved their programming online, we followed suit and offered our Top 10 Tips for new students. As orientation continues, all Library extra-curricular learning opportunities are posted on ExperienceBU. Among the myriad listings, we invite you to embark on your own Library Quest, take a mid-week Library Yoga break, develop your citation management competencies with Zotero, and get introduced to Vector Design for CNC.

    Brock University Library is now a member partner of HathiTrust and has signed onto its Emergency Temporary Access Service (ETAS). ETAS provides electronic read-only access to approximately 30% of our in-copyright print collections. In addition, over 4 million worldwide public domain items already accessible in HT. The service is available to all current Brock University faculty, students, and staff. Learn more.

    For the immediate future, the Archives & Special Collections is closed to the public. However, the staff of the Archives is still working.  Direct any questions or needs to archives@brocku.ca.  They will do their best to assist you.  You can also find many of their digitized materials in the Brock University Digital Repository.

    During the pandemic, Archives staff have been creating digital exhibits featuring some of the collections and records that we have in the Archives.  See some of the rich history that we have in our collections.

    In March, the Archives and Digital Scholarship Lab Teams started to collect stories, questions/answers, photos, videos, and other materials that chronicle the pandemic in the Niagara area.  To contribute to this project and have your experiences and thoughts preserved into the future, go to our COVID-19 in Niagara website and add your stories.

    The Digital Scholarship Lab in conjunction with the Map, Data & GIS Library invite you to learn from their expertise with their Fall Workshop Series. In addition, both the DSL and MDGL invite you to get ‘hands-on’ by plotting your hometown and entering the Data Visualization Contest.

    Our Makerspace Team invite you to take a virtual tour of their new facilities. Workshops will continue online for the fall term and their website features a new FAQ.

    Stay up-to-date by keeping an eye on the website and our social media channels – Facebook, Instagram, and Twitter for any changes or expansion in services as the term progresses.

    The Library Team wish you all the best for a successful start to the fall term.

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  • Instructor self-serve option now available for reserves

    Brock University instructors are now equipped to directly add online course materials to Ares, the Library reserve system.

    While the Reserve Team remain ready to receive and process your requests as usual, the self-serve option gives flexibility to instructors who wish to do this work themselves.

    Step-by-step instructions are available to guide users through the process, and demonstrate two options:

    • beginning with the details for the resource in Omni, signing-in, and following the ‘Add to Reserves’ link
    • direct uploading within the Ares system.

    Video tutorials are also available. All materials linked from Omni or uploaded directly to Ares will get a final check for Copyright compliance, and will then be active for students.

    Questions? Please email reserve@brocku.ca

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  • Scanning service for print collection resumes

    Brock University Library is pleased to announce that we are resuming our scanning service – and it’s easier and more convenient than ever. You can now request a scan of a book chapter or journal article right from within Omni, the Library’s academic search tool.  

    This service is available, free of charge, to all current Brock students, staff, and faculty.  

    When looking at a book or print journal in Omni, simply click on ‘Request a Scan’ and provide us the details about which chapter or page selection you wantOur team will pull the book from the shelves, scan your requested section, and email you within a few days. That email will include a link – click it, log in with your Brock ID and then download the PDF.  

    Please remember that we must abide by the guidelines in Brock’s Fair Dealing policy, which generally means one chapter from a book, one article from a journal issue, or up to 10% of the total work.  

    Note: Books available electronically through Hathi Trust Emergency Temporary Access Service are not eligible for ‘Request a Scan’. 

    Learn more about our scanning service and other supports.

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  • Please continue reading

    Today you may have received a notification that your book is due back – don’t worry, that was just a placeholder date. It’s not due back now, and it won’t be due back until it’s safe to come on campus again. So please continue to read your library books or, store them until we re-open.

    Questions? libhelp@brocku.ca

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  • Library Hours & Services Adjusted

    [Updated March 30, 2020]

    On March 13, 2020, Brock University suspended all face-to-face classes and exams for the remainder of the term. Brock University has restricted campus access to essential personnel only. There is no access to Brock University Library’s physical spaces and print collection at this time, and until further notice. The Library, however, continues to remain operational, with a shift to online services and support.


    No doubt, you have questions about how to access library materials and services – we have made a Frequently Asked Questions page to address these.


    For general inquiries, email us at libhelp@brocku.ca, or chat live with one of our operators on Ask Chat. 

    You can also directly contact one of our service points: 

    Users can continue to directly contact their Liaison Librarian for research support, which can be accommodated online or via telephone. 

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