Library Resources & Services Amid COVID-19

On March 13, 2020, Brock University suspended all face-to-face classes and exams for the remainder of the term. While we have closed our physical spaces, Brock University Library continues to remain operational, with a shift to online services and support. 

For the latest updates, resources, travel advisories and more, visit the University’s COVID-19 website.

Frequently Asked Questions

We know you have questions about how to access the Library during this time, so we have prepared this FAQ to help answer them. 

Facilities

At this time, we do not know. The Library will be following what the rest of Brock University campus does. Keep an eye on Brock News and our homepage for updates on campus access. 

At this time, Brock University has restricted access to campus to essential personnel only. As a result, we cannot provide access to our print material. If you are in need of something that we only have in print, tell us about it at libhelp@brocku.ca, and we can try to assist in finding an alternative format. 

Your Library Account

No, we have suspended late fees on all items, including any interlibrary loans, until access to campus resumes. There is no need to come to campus to return your book. Any late fess that may have accrued during this time will be waived. 

If you are a returning student, you don’t need to return your book right now – please hold onto it until you return to campus. 

If you are graduating or otherwise leaving the University, you can mail your item to: 

Brock University Library
1812 Sir Isaac Brock Way
St.
Catharines, ON
L2S 3A1
Canada
Attn: Library Services.
 

If you have specific questions about returning your book, ask us at libehelp@brocku.ca.  

Access to campus is currently restricted to authorized personnel only. We do not advise coming onto campus at this time. If you are a returning student, please hold onto your book until campus access resumes. If you are leaving the University, please refer to “How can I return my book to the library”, above. 

Services

Yes, absolutely! We are continuing to process and fulfill requests for electronic items (e-books, e-journals) as per usual. If you are a requesting a print book, we will see what alternatives are available, and attempt to provide access when we can. Please continue to use RACER for your ILL requests. 

Your Liaison Librarian continues to provide instructional support in an online environment and can work with you to figure out the best way to integrate the appropriate learning outcomes into your course.

Please refer to our Teaching & Learning Support page for further details, and contact your Liaison Librarian directly. 

Resources

As university libraries close their physical spaces amid COVID-19, publishers and Information providers have been stepping up to meet the unprecedented demand for electronic resources.

View the guide we’ve created to connect you to these e-books, e-journals, and other resources.

There are a couple of ways to access online reserves.

Option 1: Go to our Course Reserves and Exams page and follow the instructions for logging in and finding the e-reserves for your course.

Option 2: Your instructor may have integrated Course Reserves directly into your Sakai Course; look for the Library Course Readings section there. 

When searching Omni, select Available online under Availability to limit your results to resources that are available online. For more help with Omni see Omni Search Tips 

As before, requesting items through our interlibrary loan service is a great option for seeking materials beyond Brock’s collections. Sign up for RACER account and request books and articles: https://brocku.ca/library/use/interlibrary-loan/

Since our library and most other North American libraries are physically closed, we are unable to provide you with physical book via interlibrary loan. We still recommend that you submit your requests, as we will explore all possible options included scanned chapters or e-books for purchase.

Many academic publishers are offering access to electronic resources previously unavailable to us. We are compiling a list which will be published soon.

In the meantime, check out VitalSource which is offering free accounts to access their vast catalogue of e-textbooks until April 30, 2020.

This is a great opportunity to see if Open Educational Resources (OERs) might be right for your course. There are thousands of textbooks and other resources that have been developed by other educators and made freely available for reuse and can be adapted for your course. 

We have a guide to Open Educational Resources that help you get started in finding the resource for your course. For further assistance, reach out to your Liaison Librarian. 

The library also has access to many e-books, some of which might be an appropriate resource for your course. Finally, many vendors have opened up access to their resources temporarily during the crisis. For further assistance in understanding your options, get in touch with us at libhelp@brocku.ca 

Almost all of the databases are available to search from off-campus. Exceptions to this include Datastream and Bloomberg.

LinkedIn Learning 

Brock has institutional access to LinkedIn Learning (formerly Lynda.com), which features 1000s of video tutorials, spanning business, creative works, technology, and more. Access LinkedIn Learning (sign in with your Brock ID) 

Streaming Video 

Brock Library subscribes to a number of streaming video services, which include many educational and training videos.

While the Archives & Special Collections are closed, there are a number of resources that have been digitized and placed online in the Library’s Digital Repository.

Here you will find – archival records, digitized books and Brock University records.  You can also find many older books online at www.archive.org.  For specific questions, email archives@brocku.ca

Tech Questions

Assistance

You have lots of options, depending on your question.  

For general inquiries, email us at libhelp@brocku.ca, or chat live with one of our operators on Ask Chat. 

You can also directly contact one of our service points: 

Users can continue to directly contact their Liaison Librarian for research support, which can be accommodated online or via telephone. 

We are happy to accommodate research consultations online. You can continue to find and get in touch with your Liaison Librarian by email, or directly book an appointment if you already know who your Liaison Librarian is.

Questions?

Contact us via email at libhelp@brocku.ca