Mail/Outlook is the email client used at Brock. Mail/Outlook is available as a desktop, online, and mobile app. It allows you to easily organize your email, manage and share your calendar, schedule meetings, share files from the cloud or your computer, and stay connected and productive wherever you are.
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All students at Brock University have access to Outlook through Office 365. As of September 2018, all faculty and staff emails are migrated to the cloud and now also have access to Outlook through Office 365.
Access email by going to myoffice.brocku.ca.
If you are already logged into Office 365, simply click the App Launcher and select the Outlook tile.
If you are setting up an email client on your computer, it is vital that you know the server that you are connecting to. Below is a table with the list of mail servers and the name for each.
PLEASE NOTE: Some software can’t handle TLS and will require ports 993 (IMAP) and 465 (SMTP). For Outlook 2011, use SSL and port 993 for incoming; and use SSL and port 587 for outgoing.
If you are experiencing any difficulties setting up your mobile device or e-mail client, please contact the ITS Help Desk at ext. 4357.
|Office 365 Server Address||outlook.office365.com|
|Office 365 Web Address||myoffice.brocku.ca|
Email login information is the same as your Brock Campus ID. If you have forgotten your Campus ID password, please visit our FAQ page for information on how to reset it through the Brock Portal.
You may also visit us directly at our Help Desk locations during open hours to have your password reset. Hours and locations are available on our Contact Us page.
The Report Message button works with Outlook 2016 to allow you to report suspicious messages to Microsoft as well as manage how your Office 365 email account treats these messages.
If you receive a junk, spam or phishing email in your inbox, click the Report Message button with the email open or in preview. When you click the button, you can select if you want to report the email as Junk or as Phishing. If you receive a message that is mistakenly marked as junk, you can use the Report Message button to mark the email as Not Junk.
If you would still like to contact ITS, you can forward the email as an attachment to firstname.lastname@example.org. Do not click any links or download any attachments from the email.
To learn more about being secure while using your Brock email, and for tips on how to spot suspicious behaviour, check out the Cyber Security information we have provided.
If you started an email and have not sent it, check your Drafts folder. If the email is there, simply click on it to open it and continue writing.