Cable Line Installation
Installation and maintenance of all network and voice cabling terminations across the University.
A Call Centre is used by a group of individuals responding to inquiries from a customer.
Installation, service, and maintenance of emergency phones across all campuses.
A website that provides search functions to find basic information on faculty and staff at Brock University.
Maintenance and management of the paging system that serves as a communications and notification device.
A web-based survey tool used to conduct survey research, evaluations, and other data collection activities. Qualtrics is used to build surveys, send surveys, and analyze responses.
Video Conferencing/Voice Teleconferencing
Point-to-point and multipoint video conference connections across campus or with other institutions off campus.
Automatic Speech Recognition (ASR), which allows callers to reach any Brock University employee or department.
A voice messaging service which can be accessed from any departmental, residence or external phone.