Communications and Collaboration


Cable Line Installation

Installation and maintenance of all network and voice cabling terminations across the University.

Cable Locates

Provide cable locates for underground telecommunication services.

Call Centre

A Call Centre is used by a group of individuals responding to inquiries from a customer.

Cellular Phone Procurement and Support

Support for employees with Brock cellular phones.

Emergency Phones

Installation, service, and maintenance of emergency phones across all campuses.

Online Directory

A website that provides search functions to find basic information on faculty and staff at Brock University.

Paging Services

Maintenance and management of the paging system that serves as a communications and notification device. 


A web-based survey tool used to conduct survey research, evaluations, and other data collection activities. Qualtrics is used to build surveys, send surveys, and analyze responses.

Video Conferencing/Voice Teleconferencing

Point-to-point and multipoint video conference connections across campus or with other institutions off campus.

Voice Recognition

Automatic Speech Recognition (ASR), which allows callers to reach any Brock University employee or department.


A voice messaging service which can be accessed from any departmental, residence or external phone.