Help Desk and Training


Cellular Phone Support for Students

ITS does not provide cellular phones or offer support. ITS does support access to student e-mail accounts via BlackBerry or iPhone.

Computer Purchasing

Purchasing assistance to faculty, staff and students who are looking to purchase new hardware and software and would like to ensure compatibility with Brock University IT services.

Device Charging

On campus charging options for your mobile devices.

Help Desk

The University’s central support system. The Help Desk team provides support to faculty, staff, students and guests.

IT Request Support Form – Ticketing System

A web-based tool that provides an easy way for you to request IT support and services.

ITS Training and Support Centre

Guides and information on Office 365 apps, Multi-Factor Authentication, Self-Service Password Reset, Remote Desktop, BrockBox, Virtual Labs, Workday and more.

Scantron Processing Services

OMR Scantron scanning and report generation for tests and surveys.