Contact us

General Inquiries:
phone: 905 688 5550 x3052
fax: 905 988 5488

Mailing Address:
Student Financial Services
1812 Sir Isaac Brock Way
St. Catharines, ON  L2S 3A1

When calling for information regarding an account belonging to your child or spouse, please remember that student account information is confidential.  For further details, please view our Freedom of Information and Protection of Privacy policy.

What’s the best way to get in touch with us?

  • Drop by Brock Central 3rd floor of the floor of the Schmon Tower.
  • During the fall and winter terms Brock Central is open Monday to Thursday, 8:30 a.m. to 5:30 p.m., and Fridays 10 a.m. to 4 p.m.
  • Phone hours are Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday from 10 a.m. to 4 p.m.

What should you bring?

  • Your student card
  • Social insurance number (SIN) and valid government-issued photo ID, if you have questions specific to your OSAP account.