Brock Central @ the Office of the Registrar & Enrolment Services

Welcome to Brock Central @ the Registrar’s Office! We’re here to help.

Hours of Operation: 

  • In-Person: Monday – Thursday, 9:00 am to 4:00 pm, Fridays 9:30 am to 4:00 pm
  • Live Chat: Monday to Thursday 9:00 am to 4:00 pm, Fridays 9:30 am to 4:00 pm
  • Telephone: Monday to Friday 10:00 am to 3:00 pm call the main Brock number (905-688-5550), press 1 followed by the extension for Brock Central (3052), and then press 2. 
    • Please note: If you become disconnected while waiting for a Student Information & Service Advisor to take your call it likely means that the telephone queue has timed out due to a high volume of calls. Please feel free to connect with us a different way (in-person, Live Chat or email)

Don't want to wait in line? Make a reservation here!

How to Chat with Brock Central

Brock Central Chat @the Registrar’s Office is an easy-to-use, easy-to access, real-time service option. The ‘Chat with Us’ button will appear when Live Chat services are open.

Our online chat is found on two of our websites. Future students should visit our Discover Brock webpage for information and Live Chat service for prospective students.

Current students can connect with Brock Central’s team through our Central Chat on this webpage and visit the Office of the Registrar website pages for more information.

Did you know we have 24/7 ChatBot named REGGIE available to answer your questions outside of our regular service hours? Click the red and white circle on the bottom right hand side of your screen.

Tech Tip!
If you have any issues accessing the chat, please try using a different browser (e.g.: Chrome, Safari, Firefox, etc.) and device. Make sure your browser allows pop-ups and turn off ad blockers to prevent interference with the chat.

Your questions are important to us, and if we are not able to answer them, or if your inquiry requires a more in-depth investigation, we will ask you to connect with us through audio chat, telephone or email and we will do our best to investigate and respond quickly.

Your privacy is very important to us and is one of our top priorities. When connecting with us, please do not share any personal information such as your Brock student ID or date of birth. If we require your name, Brock student ID number or any other information, we will ask for it. It’s important to remember that we can only provide detailed information to you if you are a Brock student, and unfortunately, we are unable to provide information to family members, friends or other third parties.

Brock Central Chat is serviced by our team of Brock Central Student Information & Services Advisors. Our Advisors are available to answer your questions Monday through Friday. At Brock Central, we aim to provide a helpful, friendly, and positive service experience to all students. Please engage with us in a similar manner.

More Ways to Reach Brock Central @ the Registrar’s Office

Call Us

You can reach us by phone

Monday to Friday 10:00 am to 3:00 pm.

905-688-5550 extension: 3052

Press one (1) after calling the main Brock University number, followed by the extension (3052), and press two (2)

Email Us

For other inquiries:

Records, Backdated Withdrawals & Course Registration:
Student Appeals, Undergraduate Student Affairs:

Mail Us

Brock University
Office of the Registrar
1812 Sir Isaac Brock Way
St. Catharines, ON  L2S 3A1

In accordance with the Freedom of Information Protection of Privacy Act, we are unable to release information to anyone other than the student directly. Students must provide written consent online via the Brock student portal in order for University officials to release any details.

Additional resources


Check out Brock Central’s commonly asked questions.

Online Directory

View a complete listing of Brock staff.

COVID-19 Updates

Updates and information regarding COVID-19.