Brock Central @ the Registrar’s Office

Welcome to Brock Central @the Registrar’s Office!

NEW Fall Hours of Operation: Effective September 6, 2022- September 16, 2022

  • In-Person: Monday – Thursday, 9:00 am to 6:00 pm, Fridays 9:30 am to 5:00 pm
  • Telephone: Monday to Friday 10:00 am to 3:00 pm
  • Live Chat: Monday to Thursday 8:30 am to 4:30 pm, Fridays 9:30 am to 4:30 pm

NEW Fall Hours of Operations: Effective September 19, 2022

  • In-Person: Monday – Thursday, 9:00 am to 5:30 pm, Fridays 9:30 am to 5:00 pm
  • Telephone: Monday to Friday 10:00 am to 3:00 pm
  • Live Chat: Monday to Thursday 8:30 am to 4:30 pm, Fridays 9:30 am to 4:30 pm

NEW Fall Hours of Operations: Effective September 26, 2022

  • In-Person: Monday – Thursday, 9:00 am to 5:00 pm, Fridays 9:30 am to 5:00 pm
  • Telephone: Monday to Friday 10:00 am to 3:00 pm
  • Live Chat: Monday to Thursday 8:30 am to 4:30 pm, Fridays 9:30 am to 4:30 pm

New Virtual Monthly Workshop!

New dates coming soon!

Our team of Student Information & Service Advisors are now available to assist you online via Central Chat.

How to Chat with Brock Central

Brock Central Chat @the Registrar’s Office is an easy-to-use, easy-to access, real-time service option. The ‘Chat with Us’ button will appear when Live Chat services are open.

Our online chat is found on two of our websites. Future students should visit our Discover Brock webpage for information and Live Chat service for prospective students.

Current students can connect with Brock Central’s team through our Central Chat on this webpage and visit the Office of the Registrar website pages for more information.

Chat Availability

  • Current students & Alumni: ‘Chat with Us’ button for Live Chat services every Monday to Friday.
  • Future students: visit Discover Brock. Chat is available through the ‘Ask Me’ button on the webpage.

If you have any issues accessing the chat, please try using a different browser (e.g.: Chrome, Safari, Firefox, etc.) and device. Make sure your browser allows pop-ups and turn off ad blockers to prevent interference with the chat.

Your questions are important to us, and if we are not able to answer them, or if your inquiry requires a more in-depth investigation, we will ask you to connect with us through audio chat, telephone or email and we will do our best to investigate and respond quickly.

Your privacy is very important to us and is one of our top priorities. When connecting with us, please do not share any personal information such as your Brock student ID or date of birth. If we require your name, Brock student ID number or any other information, we will ask for it. It’s important to remember that we can only provide detailed information to you if you are a Brock student, and unfortunately, we are unable to provide information to family members, friends or other third parties.

Brock Central Chat is serviced by our team of Brock Central Student Information & Services Advisors. Our Advisors are available to answer your questions Monday through Friday. At Brock Central, we aim to provide a helpful, friendly, and positive service experience to all students. Please engage with us in a similar manner.

More Ways to Reach Brock Central @ the Registrar’s Office

Call Us

You can reach us by phone

Monday to Friday 10:00 am to 3:00 pm.

905-688-5550 extension: 3052

Our fax number is 905-988-5488.

Email Us

central@brocku.ca

For other inquiries:

Admissions: futurestudent@brocku.ca
Convocation: convocation@brocku.ca
Records, Backdated Withdrawals & Course Registration: records@brocku.ca
Student Appeals, Undergraduate Student Affairs: appeals@brocku.ca

Mail Us

Brock University
Office of the Registrar
1812 Sir Isaac Brock Way
St. Catharines, ON  L2S 3A1

In accordance with the Freedom of Information Protection of Privacy Act, we are unable to release information to anyone other than the student directly. Students must provide written consent online via the Brock student portal in order for University officials to release any details.

Additional resources

FAQs

Check out Brock Central’s commonly asked questions.

Online Directory

View a complete listing of Brock staff.

COVID-19 Updates

Updates and information for students, faculty and staff regarding COVID-19.