Contact Brock Central

Welcome to Brock Central @ the Office of the Registrar and Enrolment Services!
We’re here to help.

Hours of Operation

In-Person

Monday to Thursday, 9 a.m. to 4 p.m.

Friday, 9:30 a.m. to 4 p.m.

Avoid the line: Make an in-person reservation (ST300) here!

Live Chat

  • Monday to Friday, 10 a.m. to 3 p.m.
  • For Live Chat service and support begin by clicking on button located on the bottom right of this page.

Your questions are important to us, and if we are not able to answer them, or if your inquiry requires a more in-depth investigation, we will ask you to connect with us through audio chat, telephone or email and we will do our best to investigate and respond quickly.

Your privacy is very important to us and is one of our top priorities. When connecting with us, please do not share any personal information such as your Brock student ID or date of birth. If we require your name, Brock student ID number or any other information, we will ask for it. It’s important to remember that we can only provide detailed information to you if you are a Brock student, and unfortunately, we are unable to provide information to family members, friends or other third parties.

Brock Central Chat is serviced by our team of Brock Central Student Information & Services Advisors. Our Advisors are available to answer your questions Monday through Friday. At Brock Central, we aim to provide a helpful, friendly, and positive service experience to all students. Please engage with us in a similar manner.

More Ways to Reach Brock Central @ the Registrar’s Office

Call us

Monday – Thursday, 9 am to 4 pm, Friday 9:30 am to 4 pm

For phone support, call the main Brock number (905-688-5550), press 1 followed by the extension for Brock Central (3052), and review the options based on your question.

Please note: If you become disconnected while waiting for a Student Information & Service Advisor to take your call it likely means that the telephone queue has timed out due to a high volume of calls. Please feel free to connect with us a different way (in-person, Live Chat or email)

Email us

[email protected]

For other inquiries:

Admissions: [email protected]
Convocation: [email protected]
Records, Backdated Withdrawals & Course Registration: [email protected]
Student Appeals, Undergraduate Student Affairs: [email protected]

Mail us

Brock University
Office of the Registrar
1812 Sir Isaac Brock Way
St. Catharines, ON  L2S 3A1

In accordance with the Freedom of Information Protection of Privacy Act, we are unable to release information to anyone other than the student directly. Students must provide written consent online via the Brock student portal in order for University officials to release any details.

Additional resources

FAQs

Check out Brock Central’s commonly asked questions.

Online Directory

View a complete listing of Brock staff.

COVID-19 Updates

Updates and information regarding COVID-19.