Academic Advising

Academic Advising 

The Brock Academic Advising team is here to help! Our team offers both booked appointment times (in-person or virtual) and drop-in hours each week. Our offices are located at the very end of the main Thistle corridor, near the doors which exit to Alphie’s Trough. Please see below for the various ways you can connect with your team over the Spring/Summer term (May-August 2025). The information below summarizes our service schedule for July 2025. We recommend that you monitor this website over the course of the Spring/Summer, as  monthly schedules may be subject to change.

Booked Appointments

Appointments with the Brock Academic Advising Team can be booked through your my.brocku.ca portal (please see the section entitled “How to book an appointment” below for step-by-step instructions). We open appointments 5 business days in advance, and you may need to check the booking system frequently for appointment availability as appointments can be booked up quickly.

If you have chosen a virtual appointment, your Advisor will call you through Microsoft Teams at your appointment time. Instructions on how to book a virtual appointment with your Academic Advisor:

  1. Log into my.brocku.ca portal and book an appointment with your Academic Advisor
  2. Receive an invitation sent by your Academic Advisor from Microsoft Teams Calendar
  3. Accept the invitation
  4. Go to the Teams Calendar and click on your appointment
  5. Click “Join” to join the appointment

In-person Drop-ins

Our office will offer in-person drop-in advising Tuesday and Thursday afternoons between 1:30 – 3:30pm. No appointment is required during these hours- students should simply sign-in via the kiosk in our lobby and have a seat!  We serve students on a first come, first served basis.

Virtual Drop-ins

Additionally, our team will hold virtual drop-in hours on Monday and Wednesday afternoons between 1:30 and 3:30pm. Students can add themselves to the virtual queue by clicking on the link below and following the prompts. Please note that due to high student demand, there is a limit on the number of virtual drop-in requests that we accept each afternoon – we recommend accessing the link below at 1:00pm when the reservation system opens to reserve a spot. 

After adding yourself to the queue, please ensure you are logged into and monitoring Microsoft Teams via your Brock student account. When it is your turn, an Academic Advisor will message you on Microsoft Teams to initiate a call. We serve students on a first come, first served basis. 

Please also note that after adding themselves to the virtual queue, students may experience an extended wait time of 30 – 45 minutes before they are contacted by an Academic Advisor to initiate a call. We thank you for your patience! 

Email

Quick general questions can also be directed to [email protected]. 

Drop-in vs. Booked Appointments

Drop-in Advising sessions (approximately 10 minutes) are best for: 

  • Quick, general questions about university processes, regulations, policies 
  • Students needing assistance with campus navigation or developing a starting point to resolve an academic question/concern 
  • Students seeking immediate academic assistance 

 Booked Appointments (approximately 30 minutes) are best for: 

  • Students with multiple questions regarding their academics 
  • Students (particularly at the upper-year level) with complex or in-depth academic issues/concerns 
  • Questions or concerns that are not time-sensitive 

 That said, we appreciate the fact that each student case is unique and may not fit into the definitions described above! As such, you are always welcome to start by attending our drop-in sessions as they are the best method to promptly connect with our team. If it is determined that it would be best for you to return for a lengthier conversation via a booked appointment session, we will help schedule a future timeslot. 

Your Academic Advisor is dedicated to helping you achieve your academic goals, step-by-step, from year one to graduation. It’s a good idea to see your academic advisor when:

  • Considering dropping or withdrawing from a course
  • Clarifying academic policies, procedures and regulations
  • Determining academic standing
  • Experiencing academic difficulty
  • Requesting a degree audit
  • Planning for degree programs
  • Choosing courses
  • Adding a minor
  • Returning from an absence

Brock Academic Advising, the academic advising team within the Office of the Registrar, is specifically designated for the students described below.

  • Students looking to change their major and/or explore adding a minor to their degree
  • Undeclared or Undecided students
  • Students in BA Social Sciences, General Humanities
  • Students on Academic Probation
  • Students returning to studies following an absence
  • Students who have general questions about university rules and regulations

Department Specific Academic Advising is designated for students who have degree-specific questions and who have a specific major. To connect with a specific department academic advisor, go to Find Your Advisor. 

How to book an appointment

  • Visit your Applicant and Student Self Serve page on your Brock portal and choose “Appointment Bookings”
  • Choose “Advising Services”
  • Choose the Advising Department you would like to book an appointment with (our team can be found under the “Academic Advising- Brock Academic Advising Team” Department)
Questions? Contact Us