In this course, students will learn what successful teams have in common. They will discover how to attract, hire, develop, and keep talented people who will grow and thrive throughout their employee journey. Students will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Angela Cheng-Cimini, Hubert Joly, Felix Oberholzer-Gee, Deborah Elam, Joan C. Williams, Isabella Diaz, KeyAnna Schmiedl, Ryan Dexter, and Christopher Yeh. This online course has been designed and developed with the intention of complying with WCAG 2.1 AA standards.

In this course, students will learn best practices for listening, inquiry, and reflection – a coach’s most powerful tools. They will discover ways to identify which future employees will be most receptive to coaching and which may need a different approach. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Peter Bregman, Alison Beard, Andy Molinsky, and John Lees.

Smart decisions are a key to business success. In this course, students develop their decision-making skills by learning how to avoid common pitfalls and use an effective process to spark innovative thinking. They’ll also discover strategies to get the most out of group decisions and apply data to answer important questions and evaluate your options. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Vincent Onyemah, Ranjay Gulati, Michael Roberto, Francesca Gino, Bryan Simmons, Amy Edmonson, Linda A. Hill, and Thomas Davenport.

In this course, students will learn the benefits and challenges of delegating and signs that suggest they could be under-delegating. They will discover how to make the right decisions around why to delegate, how to do it, who should take on the assignment, and how to monitor and support the work. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Jordan Cohen, Elizabeth Grace Sanaders, Enrique Dilone, Carol Kauffman, Esther Alegria, Anoop Chaturvedi, Srikant Datar, Stevenson Carlebach, Vineet Kapoor, and Bryan Simmons.

Conflict is inevitable, but it doesn’t have to be unmanageable. In this course, students discover how to effectively handle-and coach their team members in handling-disagreements through careful preparation, good communication, and a focus on solutions that work for all parties. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Linda Hill, Amy Gallo, Francesca Gino, Aaron Gonzales, Bryan Simmons, and Liane Davey.

No matter your role, technology continues to transform how you do your work. With access to a dizzying array of new tools, customer insights, and data, how do you keep up? In this course, students will learn how to adopt a digital mindset and foster one in others. They will learn how to nurture a healthy digital culture as well as how to make their team more data-driven. They will have the opportunity to learn strategies and best practices from business leaders like Tsedal Neeley, Paul Leonardi, and Karim Lakhani.

In this course, students will learn how to harness the power of feedback, including how to give fair, effective feedback. They will explore the common reasons people fear feedback and ways to make co-workers more receptive to it. Lastly, they’ll discover ways to seek and use feedback to improve their performance. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Tammy Erickson, Sharon Grady, Larry Kaye, Ellen Langer, Dick Grote, Gopal Iyer, Greg Madsen, Gill Rider, Scott Edinger, Hans Eben, and Stevenson Carlebach.

In this course, students will learn when they set goals, they commit to achieving certain outcomes – and must make a plan for doing so. They will discover how to establish clear goals, have the discipline to reach them, and evaluate their impact. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Heidi Grant Halvorson, Linda Hill, Srikant Datar, Amy Edmunson, and Ranjay Gulati.

In this course, students will learn how effective leaders inspire trust and motivation in teammates near and far, define and communicate a vision, lead inclusively, and lead without authority. They will discover why emotional intelligence is a leader’s most powerful tool and learn tactics to develop their intuition. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Anne Morriss and Frances Frei, among others.

In this course, students will learn tactics for conducting an effective meeting, including ensuring that everyone at the meeting participates and keeping the discussion focused on the agenda. They will explore common problems that can arise during a meeting, and find out how to resolve them as well as master tactics for ending a meeting effectively and following up. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Lauren Mackler, Audrey Lee, Ray Sheen, Bruce Harreld, Tsedal Neeley, Ellen Kumata, Lisa Judson, Linda Hill, June Delano, Gregory Madsen, Keith Ferrazzi, and Kate Smith Milway.

In this course, students will learn how to analyze an audience and their setting (whether in-person or remote) to more effectively prepare for and deliver a presentation. They will discover how to gather and use facts, evidence, stories, and media (including visual aids) to support their main messages. As well as explore tactics for rehearsing and managing challenges that can arise while presenting, whether it’s “stage fright” or provocative, tough questions from the audience. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Brad Holst, Nancy Duarte, Eddie Yoon, Nick Morgan, Liz Keever, and Amy Cuddy.

In this course, students will learn how organizations operate, create value, and gain competitive advantage. They will discover what makes businesses thrive and ways to assess an organization’s health by developing an understanding of business models, strategies, and key financial statements. Students will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Monisha Misra, Isabella Diaz, Emily McComb, Felix Oberholzer-Gee, Udit Gandhi, and Hubert Joly. This online course has been designed and developed with the intention of complying with WCAG 2.1 AA standards.

In this course, students will learn how to manage a team by building trust, strengthening team identity, and encouraging open communication and participation. They will discover steps to resolve destructive conflict and effective ways to evaluate the performance of individuals and the team as a whole. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Keith Ferrazzi, Amy Gallo, Amy Edmondson, and Michael Roberto

In this course, students will discover the secrets to effective business writing, including how to clarify their purpose and audience. They will learn how to organize content using an outline, create a first draft while resisting the urge to edit and explore best practices for revising the first draft. Students will also get a refresher on writing skills such as grammar, punctuation, structure, and style. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Bill Taylor, Nick Morgan, Bryan Garner, and Julia Kirby.

In this course, students will learn what budgets are, why they matter, and how budgeting works and most importantly, how to build effective budgets. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Blythe McGarvie, V.G. Narayanan, Paul Biddinger, Bjarte Bogsnes, and Bob Kaplan.

In this course, students will learn what workplace ethics are – and aren’t. They will investigate how an ethical culture drives business success, explore a practical method for making an ethical decision, and discover how to foster integrity and apply ethics across borders. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Jeffrey Seglin, Sheila Marcelo, Max Bazerman, Michael Anteby, Paul Biddinger, Christian Busch, Richard Gochnauer, Edward Ludwig, Jeffrey Seglin, and Nancy Koehn.

In this course, students will gain familiarity with the three most essential financial statements used in business: the income statement, the balance sheet, and the cash flow statement. They will discover financial ratios and learn how to use them as indicators of an organization’s health. They will be able to develop a budget using an array of techniques and track actual financial outcomes of operations and investments against the expected outcomes. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Mihir Desai, Heide Abelli, Joe Knight, Blythe McGarvie, Jean Cappizzi, Cristina Camarero, V.G. Narayanan, and Ashutosh Tyagi.

In this course, students will discover what innovation and creativity really are and why they’re more important than ever to sustaining success. They will learn how to build an intellectually diverse team to spark creativity, as well as explore powerful tactics for brainstorming ideas for new products, services, and business processes and models. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Clayton Christenson, Eddie Yoon, Karim Lakhani, Thomas Wedell-Wedellsborg, and Simone Ahuja

In this course, students will discover how to transform a great idea into a new product, service, business process, or model. Then, take it a step further by ensuring an innovative project has the greatest chance of success by learning how to lay a solid foundation of support among key stakeholders early in the implementation process. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Willy Shih, Eddie Yoon, Scott Anthony, and Eric Ries.

In this course, students will learn the basics of marketing to better serve customers inside and outside. They will discover the forces that influence buying, how to conduct customer research, and how to create an effective marketing strategy. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Leslie John, Neil Gaydon, Robyn Bolton, Rob Markey, Rohit Deshpande, Kamaline Ramdas, Simone Ahujha, Eddie Yoon, Kate Sweetman, and John McDonnell.

In this course, students will learn the process for creating a strong business case: defining the opportunity, exploring options, analyzing alternatives, assessing risks, creating an implementation plan, and presenting the case to stakeholders. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Lynda Applegate, Eddie Yoon, Scott Anthony, and Ray Sheen.

In this course, students will learn how to create a business plan, including what material to include and how to develop a compelling presentation that will engage readers and win their approval. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Steven Rogers, Tony Tjan, Scott Anthony, Mihir Desai, Bill Taylor, and Lynda Applegate.

In this course, students will learn that by having a clear vision and a sound plan, they can learn to manage change – instead of change managing them. They will come away with an eight-stage change process that can dramatically improve the chances of change leading to success. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Scott Anthony, Amy Edmondson, Thomas-Wedell-Wedellsborg, and Susan David.

In this course, students will learn how crises differ from the ordinary ups and downs of doing business as well as master a disciplined process for preventing avoidable crises and preparing for unavoidable ones that may strike. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Jarrett Barrios, Steven Goldman, Paul Biddinger, Jorge Dominguez, Ray Carvey, Noel Tichy, Ellen Rogers, David Lammy, and Janice Whaley.

In this course, students will learn how to use customer knowledge to deliver value and ultimately boost profitability. They will discover how to build a customer-focused organization, in which everyone plays a role in serving the needs of current and future customers. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Ranjay Gulati, Mauro Gullen, Michael Schrage, and Robyn Bolton.

In this course, students will learn what diversity is, why it matters, and why diverse teams are a competitive advantage for businesses everywhere. They will discover how to lead inclusively, understand and counter bias, become a diversity advocate, and advance an organization’s diversity efforts. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches including Laura Morgan Roberts.

In this course, students will learn how to cultivate their cultural intelligence by carefully observing the people around them and modifying their behaviors accordingly. They will discover how to negotiate across cultures effectively, overcome language barriers, and transcend the challenges of physical distance. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Tsedal Neeley, Anna Tavis, Keith Ferrazzi, and Ray Sheen.

In this course, students will learn how to successfully negotiate agreements that benefit their future organization. They will discover how to prepare for a negotiation, conduct tactical discussions, avoid common errors, and overcome obstacles. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Guhan Subramanian, Steven Rogers, Blythe McGarvie, and Bill Taylor.

In this course, students will learn to appreciate why the powers of persuasion are more critical than ever. They will discover tactics for strengthening their credibility, analyzing key aspects of people they want to persuade including what makes them resistent and making persuasive appeals that win their support. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Keith Ferrazzi, Brad Holst, Antonio Alves, Muriel Wilkins, Nancy Duarte, Scott Anthony, Eddie Yoon, and Thomas Wedell-Wedellsborg.

In this course, students will learn what a business process is and how to use business process improvement to enhance efficiency and profitability. They will discover how to detect signs of trouble, envision a better process, and how to test and roll out the improved process to ensure it delivers the desired results. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Zeynep Ton, Robert Kaplan, Amy Edmondson, Nirmalya Kumar, Eric Ries, Chris DeRose, and Thomas Wedell-Wedellsborg.

In this course, students will understand the skills and activities that effective project management requires. They will learn how to clarify the project scope, including identifying the project’s stakeholders and key objectives as well as how to build a schedule and budget. The course explores tactics for assembling and managing a project team, as well as managing the risks that can derail the project. Student will discover how to monitor the project’s spending, schedule, scope, and quality and how to keep stakeholders informed. Finally, they will learn how to close out the project and extract lessons that can apply to the next project. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Al Baidhani, Pamela Paton, Vijay Govindarajan, Anthony Rotolo, Ray Sheen, Robyn Bolton, Teri Mendelsohn, June Delano, Kate Sweetman,and Bhaskar Vaidyanathan.

In this course, students will discover that the best way to bring value to any organization, is by analyzing opportunities and problems from a broad perspective. Strategic thinking involves continually assessing the organization and industry – and applying insights to achieve a competitive advantage. Students will learn to apply a set strategic thinking skills to generate the best possible results tomorrow – using the opportunities presented to them today. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Bill Taylor, Nina Bowman, Rosabeth Moss Kanter, Brett Vankoski, Eric Ries, Cynthia Montgomery, Frank Barrett, Cathy Davidson, Brian Cohen, and Adrian Beggan

In this course, students will discover that in order to be successful, you need a clear, sound strategy. They will learn to initiate or contribute to the strategic planning process as well as evaluate the execution of the action plan and reward successful results. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Roger Martin, Robert Kaplan, Francesca Gino and Cynthia Montgomery.

In this course, students will learn the difference between positive and negative workplace stress. They will discover a framework to understand stress and take action to resolve it. Whether it’s managing stress in the moment or in the long-term students will learn tactics on how to keep a healthy work/life balance. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Bronwen Fryer, Ellen Langer, Jordan Cohen, and Daniel Goleman

In this course, students will learn how to improve their time management skills to achieve their goals without feeling burned out or stressed. They will have the opportunity to learn strategies and best practices from business leaders, authors, and coaches like Alison Beard, Elizabeth Grace Saunders, Peter Bregman, and Joanne Chang.