Whether you’re new to Continuing Education at Brock or you are a returning learning, you may have questions about our programming, registration process. Here you will find solutions to many common questions.
If you are looking for answers to questions specifically about Continuing Teacher Education (CTE) AQs, ABQs and PQPs, please go our CTE Frequently Asked Questions page.
General
Brock University Professional and Continuing Studies follows the Non-Credit Recognition Framework that has been approved by the Non-Credit Advisory Committee at the university. The below framework is intended to reduce confusion about non-credit programming at Brock, and allows learners, employers and other stakeholders to feel confident in the level of rigor applied to each credential.
| Learning Type | Definition | Credential Awarded |
| Workshop | A short learning session intended for professional development or personal growth with no summative assessment required. | Certificate of Participation |
| Course | A short learning course intended for professional development tied to a skill or competency with an assessment of that skill/ knowledge before a credential is awarded. | Badge |
| Micro-credential | A series of courses or modules that are built around specific skills, knowledge, and competencies. An assessment of the knowledge and/or skills and competencies will be required for the credential to be awarded. | Micro-credential |
| Professional Micro-certificate | A series of micro-credentials that are built around a specific subject in which a collection of skills, knowledge and competencies have been demonstrated. A credential will be awarded for successful completion of all required micro-credentials. | Professional Micro-certificate |
| Professional Certificate | A larger series of micro-credentials that are built around a subject in which a collection of skills, knowledge and competencies have been demonstrated. A credential will be awarded for successful completion of all required micro-credentials. | Professional Certificate |
| Code | Description |
| ASY – ASYNCHRONOUS ONLINE | A fully asynchronous online course does not require real-time communications. Asynchronous online courses do not have the required on-campus components, including assessments. The course will have a set start and finish date and set due dates for assignments and assessments. |
| ASP - SELF-PACED ASYNCHRONOUS ONLINE | Self-paced courses are entirely online and asynchronous, meaning you progress through the material without direct instructor guidance. You learn at your own pace without set deadlines or scheduled meetings. These courses have a defined start and finish date. |
| SYN – SYNCHRONOUS ONLINE | A fully synchronous online course is delivered through Brock’s Learning Management System and/or video conferencing to facilitate real-time communication between the instructor and students. These classes have regularly scheduled meeting times throughout the course which students are expected to attend. |
| ONM – BLENDED – ONLINE MIXED | A blended course that includes both synchronous and asynchronous elements delivered fully online. The synchronous components of the course require real-time interactions with the course instructor on a set schedule. The asynchronous components can be viewed online without real-time interaction. |
| INP - IN-PERSON | Educational or training sessions where participants physically attend a specific location at a designated time to receive instruction, engage in activities, and interact with instructors and fellow participants face-to-face. |
| HYF - HYFLEX | Hyflex courses are offered simultaneously in on-campus and online environment. On-campus registration may be limited. On-campus and online students should be intentionally integrated through online interactions and engagement with synchronous learning opportunities. Online students will not be required to attend campus for any component of the course, including assessments. |
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Registration and Enrollment
Most of our continuing education offerings are open enrollment and no official prerequisites to take the learning is required. If a specific form of programming requires a prerequisite of qualification, the necessary components will be outlined on the specific page.
In general, a learner should have general technology and computer use abilities, and have sufficient English language skills (exception for our ESL programs) to be able to participate in discussion, produce assignments and complete the necessary assessment components. If you have questions about whether you meet the minimum requirements, please contact our help desk.
After signing up for an account using your personal email, you will be provided a Brock CE email address and password setup to your personal inbox. After setup, please use the Brock CE email to login for all future registration checkout. If you have not used your Brock CE account within the past 90 days, you may need to reset your Brock CE account ID and password.
Current Brock Students, returning Brock learners or alumni may use their existing CampusID (aa##aa format) or create a new Brock CE learner account. Brock staff are asked to NOT use their staff email as their personal email and to use a student ID or create a new Brock CE learner account.
To enroll in continuing education programming, payment is required in full. We use payment processor FlyWire as part of our checkout process for payment. Through FlyWire you can make payment using most major credit cards, online banking and other payment methods.
To apply your tax exemption on checkout of continuing education courses, you need to create a Brock Continuing Education account or log in using your Brock Student of Alumni Campus ID, add the course(s) that you wish to take to your shopping cart and email us prior to checking out. We will notify you once your tax exemption status has been applied to your cart and to proceed with checkout.
Some programming, for example Continuing Teacher Education, that requires the submission of additional credentials to complete your application and enrollment will need to be uploaded to your Brock Continuing Education learner profile. Log in to your Brock CE learner account to upload the required documentation.
Dropping, Refunds and Cancellation
To make a Brock Continuing Education course drop request, login to your Brock CE learner account and go to “My Enrollment History”. For the course your wish to drop, select “Request Drop”. Please allow for 3-5 business days for your request to be processed.
Please note that there will be a different drop process for third party education providers.
After requesting a drop for any Brock Continuing Education programming, a refund will be processed automatically. Please see your Refund Policy for drop deadlines.
Please note: third party learning platforms may have a different refund policy.
Brock University reserves the right to cancel any programming. Our team will do our best to notify participants ahead of the first start and automatically issue any refunds applicable. Participants will have the option to transfer to another section or program if available.
Brock University cannot be held responsible for or compensate learners for costs associated travel, accommodations etc, due to the cancellation of any programming.
We understand that circumstances can change, and sometimes, learners may find it necessary to change their minds with their class schedule. Contact our helpdesk if you would like to initiate a transfer.
Preparing for learning
Most courses will require a working laptop with an up-to-date operating system. Online courses require high-speed internet access. To access your online course, you will need a browser such as Google Chrome or Mozilla Firefox, which are freely available.
The technology required for each programming is specific to the type of learning and the materials used. Please see the specific program page for the technology requirements needed for learning.
Communication between you and your instructor will take place on the Discussion Boards, and through the email function within the Learning Management System (LMS). Log in to Brock University Brightspace LMS.
If you require learning or special accommodations, please contact our help desk at least 2 weeks prior to the start of the course to allow enough time for appropriate accommodations to be made. You may be asked to submit documentation.
If you need accommodations due to family emergency or situations beyond your control, please communicate this with your facilitator as soon as possible.
If there are changes to your learning schedule or delivery, it will be posted to your ce.brocku.ca account. Be sure to regularly check your account for any updates prior to the start date.
If you have in-person classes on campus (course delivery code INP) and you are in need overnight accommodations in Niagara, Brock University offers affordable short term housing options for visitors. Brock also has a partner rate with Four Points by Sheraton St. Catharines. Please contact us to receive a discount code for the partner rate with your course registration.
You are expected to arrive for class in a timely manner. Attendance expectations will be set by facilitator.
Thank you for choosing Brock University, Professional & Continuing Studies. We believe that a clear understanding of our policies enhances your overall experience and contributes to a positive and equitable learning environment. If you have any questions or concerns, please contact us at ce@brocku.ca.