Tutoring

Brock University Tutoring employs approximately 25-30 Brock students per year and offers support to clients from Grade 9 through Post-Secondary education. Though our tutors come from many different disciplines, they all share a love of learning and a passion for their subjects. Our tutors are trained to help clients build their skills, develop a growth mindset, and attain a sense of agency and empowerment in their learning.

Book a Tutor

If you are new to tutoring and are not sure what support is best for you, you can book a free consultation with a Learning Skills Specialist prior to book a tutor session.

Tutoring is $25/hour for Brock students and is currently being offered online (via Teams) or on-campus.

CAN’T FIND WHAT YOU’RE LOOKING FOR?

If you don’t see the course or subject you need support with listed on either of our booking sites, please complete the Tutoring Course Inquiry Form and a Learning Skills Specialist will be in touch within 1 business day.

We offer tutoring in all subjects in grades 9 through 12. Tutoring is $30/hour for community clients.  Tutoring for community clients is currently being offered online (via Teams) only.

Community clients will first need to register and be matched with a tutor.

To Register:

Please complete our Brock University Tutoring Registration form

Within 1 business day, our staff will be in contact to set up an initial consultation with our tutoring services supervisor to ensure the best fit between student and tutor.

Booking:

Once you have been matched with a tutor, you can proceed to book a session with your tutor.

Policies & Important Information

BROCK STUDENTS

Tutoring is $25/hour for Brock students.

Transfer and Indigenous/Aboriginal students may be eligible for one or more free hours of tutoring. Please contact tutoring@brocku.ca for more information.

COMMUNITY CLIENTS

Tutoring is $30/hour for community clients.

Payment for all tutoring sessions must be received no later than 24 hours prior to the appointment.  Failure to pay by this deadline will result in your session being cancelled.

Payments can be made online, via credit card, on Brock University Tickets. On Brock Tickets, you can purchase up to 6 sessions at one time and the digital tickets you receive via email will serve as your receipt.

Payments can also be made in-person, via cash, credit or debit, at the Student Success Centre, Thistle 129.

We understand that schedules can change and despite a client’s best intentions they may not be able to attend a session.

If you cannot attend your tutoring session, you must notify us no later than 24 hours prior to session by emailing tutoring@brocku.ca.

Clients who cancel prior to the deadline are entitled to receive a full refund.

Clients who are a no-show, or who do not cancel with at least 24 hours notice will not receive a refund.

Exceptions to this process will be made only for registrants in emergency situations (e.g. serious illness, family crisis, etc.), and will be evaluated on a case-by-case basis.

If a tutor is unable to attend a tutoring session, Learning services will make all reasonable attempts to find a replacement tutor for the client during their originally scheduled appointment time. If there is no tutor replacement available, the client will be notified and credited the tutor appointment fee, to be applied at any future session.

In the case of inclement weather or other events affecting Brock’s ability to operate, we reserve the right to cancel sessions. In the event of cancellation, clients will receive notice as soon as possible, via the email account entered during the booking process.

Clients will receive a full refund for a session cancelled by Learning Services.

To ensure the safety and comfort of both our vulnerable aged clients and our tutors while in an online setting, the following policies have been set in place as of May 1st, 2020:

  • A member of our staff will be present (muted and without video camera) in all sessions with vulnerable aged clients
  • All sessions will be recorded and stored securely by one of our tutor service supervisors
  • Vulnerable aged clients in grades 11-12 under the age of 18 will have the option to use video functions with parental permission

If you have any questions or concerns, please email tutoring@brocku.ca 

All online tutoring sessions will take place via the Microsoft Teams app.

Microsoft Teams: Hardware Requirements

If you are a Brock student, or have access to a full suite of Microsoft Office Apps, we recommend downloading the desktop version of Teams to allow maximum functionality. A meeting link will be sent to the email address you provided by 9 am on the morning of your session. If you have any issues connecting, please contact tutoring@brocku.ca.

FAQs

In-Person Sessions:

All in-person tutoring happens in the Student Success Centre (Thistle Complex 129) which is located off Guernsey Market Hall just past the main staircase. Visit Brock’s interactive campus map or feel free to call us at 905-688-5550 ext. 5774 if you need further direction.

Online Sessions:

All tutoring sessions will take place via the Microsoft Teams app. If you are a Brock student, or have access to a full suite of Microsoft Office Apps, we recommend downloading the desktop version of Teams to allow maximum functionality. A meeting link will be sent to the email address you provided by 9 am on the morning of your session. If you have any issues connecting, please contact tutoring@brocku.caMicrosoft Teams: Hardware Requirements

Hours will vary depending on tutor availability; however, tutor hours are generally available Monday to Thursday, 9:00 am – 9:00 pm, Friday 9:00 am – 4:00 pm, Saturday and Sunday 10:00 am – 6:00 pm.

All our tutors maintain an outstanding GPA in their major areas of study and have proven proficient in the courses they are assigned to tutor. Our tutors have experience in a variety of different teaching and learning environments; some as volunteer tutors or coaches and others as mentors or in community organizations. All of our tutors who work with community clients have up to date vulnerable sector clearances. Some of our tutors are graduate students or teacher education candidates, and some love it so much they stay with us even after they graduate!

We are recruiting tutors all the time and are always looking for ways to grow our program and better meet your needs!

If you don’t see the course or subject you need support with listed on either of our booking sites, please complete the Tutoring Course Inquiry Form and a Learning Skills Specialist will be in touch within 1 business day.

You and your tutor will spend a few minutes getting to know each other and talking about your goals and specific concepts/content you’d like to work on. You’ll spend some time walking through previous work you’ve done (assignments, tests etc.) so that your tutor can get a better idea of how to support you, and then you’ll likely end the session by creating a game plan for future sessions.

Great! We have lots of clients who come see us for this exact purpose. To make the best use of your time, we recommend that you use the Notes section on our booking page to let your tutor know that you’re studying for an exam and what, specifically, you need help with. That way you can get right to it!

If you are a Brock student, tutoring is one-to-one due to the complexity of the session and also because we offer free group drop-in sessions.

For students in elementary or high school who already have a group (e.g., siblings or classmates), group tutoring can be explored, depending on the subject area and tutor preferences.

No problem! We get it, life happens! Just make sure to give us more than 24 hours’ notice of your session so we can notify your tutor.

See the Cancellation policy under Policies and Procedures for more details. You can use the link at the bottom of your confirmation email, or the booking site, to reschedule your appointment at a time that is more convenient for you. You can call us at 905-688-5550 ext. 5774 or email us at tutoring@brocku.ca.

We love getting feedback from clients and encourage you to get in touch with us if there’s anything on your mind regarding your experience with our service. You can come and speak with us in person or by phone (905-688-5550 ext. 5774) between 9:00 am and 4:00 pm Monday through Friday, or email us at tutoring@brocku.ca

Questions?

 Email: tutoring@brocku.ca
Call: 905-688-5550 ext. 5774
Visit: Student Success Centre (TH 129).

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