Computer Purchasing

About

​​​The Information Technology Services (ITS) Help Desk is available to provide purchasing assistance to faculty, staff and students who are looking to purchase new hardware and software and would like to ensure compatibility with Brock University IT services.
ITS can offer special vendor pricing for Faculty/Staff. Students can contact the Campus Store for personal computer purchases.

Eligibility

Students

Faculty

Staff

Researchers

Service Hours

Please view our current support hours.

Service Expectations

Help Desk Associates can assist users during regular service hours.

Request

Dell computer purchase for internal use

Make a purchase for Brock equipment with your P-Card or department account.

Dell computer purchase for personal use

Dell offers special pricing to Brock students, faculty, and staff purchasing personal computers.

FAQs

Please scroll to the bottom of this page for all frequently asked questions about this service.

Support

Brock offers limited technical support for personal devices, however you may be directed to the computer manufacturer or dealer for warranty replacements or specific support issues.

To request support for Brock-owned devices, please contact the ITS Help Desk:

Call Us

(905) 688-5550 x 4357

FAQs

Systems and Software Supported

Operating SystemVersions Supported
Microsoft Windows 7 or 10
Macintosh OSOS X 10.10 or higher
LinuxRed Hat Linux 6 or higher
SoftwareVersions Supported
Adobe Creative Cloud Suite
Maple
Minitab
Microsoft AccessOffice 2013 or higher
Microsoft ExcelOffice 2013 or higher
Microsoft OutlookOffice 2013 or higher
Microsoft PowerPointOffice 2013 of higher
Microsoft WordOffice 2013 or higher
Microsoft Edge
Mozilla Firefox
Google Chrome
SPSSVersion 25 or higher
SAS
SoftwareVersions SupportedSpecial Notes
Adobe AcrobatVersion 10 or higher
Adobe ReaderVersion 10 or higher
Adobe Creative Cloud
Microsoft OfficeVersion 2016 and newer
Mozilla Firefox
Apple Mail Optional E-mail client for Exchange
Safari
Google Chrome

Computer Recommendations

The Help Desk assists students, faculty, and staff identify the system that will meet their needs.

The Dell Brock Premier Site offers special pricing for Brock students, faculty, and staff personal computers. To purchase a computer for use in a Brock department please contact Client Services or visit our internal SharePoint site for more information.

The recommendations below are the minimum system requirements preferred at Brock.

These are the suggested minimum requirements for a PC. Note that systems with less resources may not be able to properly run O365 or other software supported on campus.

ComponentSuggetion
ProcessorIntel i5
Memory (RAM)8 GB RAM
Solid-State Drive (SSD)250 GB
Operating SystemWindows 10 Pro

These are the suggested minimum requirements for a MAC. Note that systems with less resources may not be able to properly run O365 or other software supported on campus.

ComponentSuggestion
ProcessorIntel i5
Memory (RAM)8 GB RAM
Solid-State Drive (SSD)250 GB
Operating SystemMacOS 10.13