About
Information Technology Services (ITS) offers Video and Teleconferencing Services. ITS is responsible for supporting point to point and multipoint video conference connections across campus or with other institutions off campus.
ITS utilizes a high speed connectivity bandwidth Internet, particularly the Orion and CA*net4, to enable IP (Internet Protocol) based connectivity (ISDN connectivity is provided by a 3rd party for a fee). ITS supports the Video Conference Smartroom in Welch Hall 147 as well as all portable setups in rooms that do not have permanently installed video conference equipment. Along with Brock’s Video Conference hardware, Audio Visual also supports desktop/mobile video conferencing as well as all teleconference requests across campus.
Eligibility
Students
Faculty
Staff
Guests
Researchers
Service Hours
Monday to Friday: 8:30am – 4:30pm
Service Expectations
Technicians assist users during regular service hours (see service
hours below). Response times may vary. After hours assistance is
available on a case by case basis (minimum 24 hours notice).
Request
FAQs
Please scroll to the bottom of this page for all frequently asked questions about this service.
Support
Jon Winterbottom: jwinterbottom@brocku.ca extension 3588
Audio Visual Services: audiovisual@brocku.ca extension 3588
Video Conferencing FAQs
Brock University utilizes Lifesize Cloud Conferencing hardware to provide a high-quality Video/Audio Experience in most teaching spaces on campus. Our Lifesize Cloud Conference equipment is used in conjunction with our Lifesize software when you wish to connect with desktop/mobile users off campus or in their office. Brock also has several video conference ready rooms that are fully equipped with Video Conference technology, see below for a full list of Video Ready rooms. If you would like to book a video conference in a classroom please contact Audio Visual Services audiovisual@brocku.ca
Brock University utilizes Lifesize Cloud Conferencing Software for the following purposes:
- Connect a guest speaker to your class
- Remote teaching from off campus
- Record or stream your lectures live
- Connecting to a video conference at another institutions
- Serving as an external examiner for a Thesis defense taking place at another university
A SOFTWARE BASED SOLUTION (EG. SKYPE) IS NOT RECOMMENDED IN THE CLASSROOM; CONTACT AUDIO VISUAL TO EITHER BOOK ONE OF OUR CONFERENCE ROOMS OR RESERVE ONE OF OUR PORTABLE VIDEO CONFERENCE CARTS IF YOU WISH TO HAVE A VIDEO CONFERENCE ON CAMPUS IN A CLASSROOM OR MEETING SPACE.
There are several rooms on campus that are equipped with video conference technology, live streaming, and recording technology. Scheduling of these rooms fall under various departments. Feel free to contact Audio Visual Services for assistance with booking the rooms below:
- Welch Hall 147 (Audio Visual)
- Welch Hall 171 (Faculty of Education)
- Cairns 207 (BioLinc)
- Cairns 209 (BioLinc)
- Sankey Chambers (Room Bookings)
- Sean O’Sullivan Theatre (Room Bookings/Scheduling Services)
- Hamilton Campus (IRC Hamilton Campus)
- Taro 230 (Goodman School of Business)
Teleconferencing FAQs
To set up a telephone conference call, please fill out the request form below. An Audio Visual Services representative will be in touch with you to process your request once the form has been submitted.
Please Note: A minimum of 24 hours notice is required to ensure your call can be set up successfully.