Welcome to the self-service Brock account management page. From here you can activate your Brock account, configure Self-Service Password Reset (SSPR), configure Multi-Factor Authentication (MFA) settings on your account, and/or reset your password. Please select the appropriate category below that reflects your current status for more information.
Students
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Activate my account
Reset my password
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Faculty, Staff & Associates
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Staff at the Rosalind Blauer Centre for Child Care do not have Brocku accounts. If you have lost or require assistance with your access card, please contact the Help Desk at x4357 or ithelp@brocku.ca.
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Other
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Guests do not receive Brocku accounts. If you require assistance with temporary access to campus wifi or have other technical issues while on campus, please contact the Help Desk at x4357 or ithelp@brocku.ca.
FAQs
Please contact the Help Desk at x4357 to have your Multi-Factor Authentication settings reset.
Please contact the Help Desk at x4357 or ithelp@brocku.ca and explain your situation. The Help Desk agent will assist you with your account issues.
If there are no instructions and/or links to either SSPR or MFA in your section above, then your account type doesn’t currently require or have access to those features. Just use the links available to activate your account and/or reset your password.
Please contact the Help Desk at x4357 or ithelp@brocku.ca for additional assistance with your account.