AODA Training is offered through a two-step process on an ongoing basis to the Brock community of employees, faculty, volunteers. As of July 1, 2016, the Integrated Accessibility Standard Regulation has been made more comprehensive by incorporating the Customer Service Standard Regulation.
Training in both customer service and human rights is a mandatory requirement for the Brock community including employees, volunteers, faculty.
Training is also delivered to people responsible for policy and those that provide goods or services on the University’s behalf. If you wish to have a hard copy of the customer service standard training, download a PDF the Guidelines for Accessible Service at Brock. Follow this link for a brief presentation about the University’s new Accessibility Policy.
To request in person training, a portable training key, or for more information regarding training, alternate formats or communication supports, please contact Christopher Lytle, AODA Coordinator firstname.lastname@example.org
or 905 688 5550 x5454.