Service Animals on Campus

Service animals play a crucial role in accommodating the diverse needs of our university community, including staff, faculty, students, and visitors.

Provincial Legislation on Service Animals

Ontario Regulation 191/11: Integrated Accessibility Standards states that an animal is a service animal for a person with disability if,

(a) the animal can be readily identified as one that is being used by the person for reasons relating to the person’s disability, as a result of visual indicators such as the vest or harness worn by the animal; or

(b) the person provides documentation from one of the following regulated health professionals confirming that the person requires the animal for reasons relating to the disability.

For a full list of regulated health professionals please read Section 80.45 of the IASR.

Service Dog Etiquette

A quick guide:

  1. Speak to the person, not the service animal.
  2. Don’t touch or distract the service animal while it’s working.
  3. Avoid calling or making noises to get the service animal’s attention.
  4. Don’t feed the service animal without permission.
  5. Give enough space for the service animal and handler to move comfortably.
  6. Understand that service animals are working animals, not pets.
  7. Respect the handler’s independence and only offer assistance if asked.
  8. Educate others about service animal etiquette to raise awareness!

Resource: Guide dog etiquette | CNIB