Services
Cable Line Installation
Installation and maintenance of all network and voice cabling terminations across the University.
Cable Locates
Provide cable locates for underground telecommunication services.
Call Centre
A Call Centre is used by a group of individuals responding to inquiries from a customer.
Cellular Phone Procurement and Support
Support for employees with Brock cellular phones.
Emergency Phones
Installation, service, and maintenance of emergency phones across all campuses.
Online Directory
A website that provides search functions to find basic information on faculty and staff at Brock University.
Paging Services
Maintenance and management of the paging system that serves as a communications and notification device.
Qualtrics
A web-based survey tool used to conduct survey research, evaluations, and other data collection activities. Qualtrics is used to build surveys, send surveys, and analyze responses.
Video Conferencing/Voice Teleconferencing
Point-to-point and multipoint video conference connections across campus or with other institutions off campus.
Voice Recognition
Automatic Speech Recognition (ASR), which allows callers to reach any Brock University employee or department.
Voicemail
A voice messaging service which can be accessed from any departmental, residence or external phone.