Crisis resources

If you’re having an emergency, get immediate help

If you are concerned about your own or another person’s safety, call 9-1-1 or go to the nearest emergency room.

Niagara Health – St. Catharines Emergency Room

Personal Counselling for Students

Urgent crisis counselling 24/7

Call 1-833-276-2533 (1-833-BROCK33) for crisis counselling 24/7. Students who are outside of North America can call 011 416 382 3257.

Download the MY SSP from the app store and chat or use audio features 24/7 365 days a year.

Mental Health IN PERSON DROP IN:

Schmon Tower, 4th Floor Monday to Friday 9am to 3pm
Health Services, Harrison Hall Monday to Friday 9am to 3pm

mental health online drop in (phone/video):

Personal Counselling Monday to Friday 9am to 3pm Call to book appt x5442
Personal Counselling Evenings Monday to Thursday 3:30pm-7:30pm Click to book now
Health Services Monday to Friday 9am to 3pm Call to book appt x3243

Questions regarding personal counselling? Email:

Medical Care for Students

Urgent Medical assistance

Heritage Plaza Clinic, Drug Smart Pharmacy Monday to Friday 9am to 3pm Click to book appt

Questions regarding medical care or to make an appt: Call ext.3243

Campus support

Dial 905-688-5550, then 1, then the extension below:

  • Campus Security (crisis) 905-688-5550 x3200
  • Campus Security (non-crisis) 905-688-5550 x4300
  • Department of Residences 24-hour
    North Service Desk 905-688-5550 x3706
    South Service Desk 905-688-5550 x4311
  • Brock Sexual Violence Support and Response
    905-688-5550 x6174
  • Personal Counselling 24/7 Telephone Support
    1-833-276-2533 (1-833-BROCK33)
  • Download MY SSP from the app store and chat or talk live 24/7

Community support

  • Niagara Distress Centre
  • COAST (Niagara Crisis Outreach and Support Team)
  • Niagara Health System
    St. Catharines Hospital Emergency Department
    1200 Fourth Ave.
    St. Catharines, ON  L2S 0A9