Health Services FAQ (905)688-5550 x3243

Students needing medical or mental health appointments can call Student Health Services at x3243.
Daily Urgent Care Drop-in is available M-F at Heritage Plaza Clinic located in Drug Smart Pharmacy (on east campus). Self-book using the link: Urgent Care Drop In. If you have trouble with self-booking, call x3243.
Daily Urgent Mental Health Drop-in is available 9-3 pm at Harrison Hall, first come first serve.

You must be an active Brock student and have a valid health card to receive medical services (UHIP, OHIP).

Urgent Mental Health Drop-in: Monday: Harrison Hall, Tuesday to Friday: Schmon Tower ST402 (4th Floor).

Hours: 9:00am to 3:00pm, first come, first served.

Drop in or call x3243 for your time slot.

If it is a life-threatening emergency call 9-1-1 or local emergency number. If not life threatening, and between 9:00am-4:00pm call x3243 for an urgent same day medical appointment.

If it is after 4:00pm and before 9:00am and it is not urgent leave us a message, go to the nearest walk in clinic open or call Telehealth 1 866-797-0000 (Ontario only).

We can help you with an appointment, call x3243 to book an STI appointment at Harrison Hall or we will tell you how to get it done regardless where you are in Ontario.

If you are unwell for 3 days or less, fill out a Medical Self-Declaration Form to give to your Professor or Instructors for academic consideration. If unwell for more than 3 days, a Medical Verification Form will be required, signed by your Doctor. NOTE: For Final Exam deferrals, a Medical Verification Form signed by a Doctor will be required.

For further details, please click on each of the forms to understand when each can and should be used for illness that impact academic activities.

Medical Self-Declaration Form (up to 72 hours)
Medical Verification Form (over 72 hours or Exam deferral)

If you need a note from any of our Brock clinicians, please call x3243 and inform the medical admin that you need a medical note. They will determine who to book you with for a phone consult. All medical notes will be emailed to you.

If you have forms that need to be filled by a doctor or nurse practitioner, please call x3243 and inform the medical admin what you need filled out. All forms are done electronically and will be emailed to you as an attachment after your online appointment.

Call x3243 and book an appointment with one of our doctors or nurse practitioner who will create the referral for you if needed. You need to be under the care of a family physician in order to get a referral to a specialist.

Visit the BUSU website to see your benefits coverage:

First, check with your pharmacy to see if they have been authorised to provide you with a refill. If not book an appointment by calling x3243.

Email our inbox

No, we do not have on-call service.

You can call x3243 or email your request to and someone will go through the steps with you.

No news means good news. If there are any concerns regarding your test results, nurses will call you.

Call x3243 or email us at and someone will take you through the steps of providing consent to release your file and where to send the information.

See our website for details, your privacy is protected. We will not share your information outside the circle of care without your permission. When you first see the clinician, you will be requested to sign a consent form including for virtual care and communication.

You can call us at x3243 and the medical admin will arrange an appointment for you, depending on what you need. Please note travel medicine is not covered by most insurances so there may be a cost that you will have to pay.

You can get your immunization records one of three ways:

  1. You can ask your caregivers if they have a copy of your “yellow card”.  Many caregivers were given this immunization card when you were a baby and brought it to appointments to have completed by the doctor after an immunization was given for their personal records.
  2. You can check with the Public Health Department in the area where you grew up.  Many times they will have documentation of immunizations you received through your family doctor, community, and school programs.  If you moved around during your childhood, you may need to contact each of the Public Health Departments in the areas that you resided to see if they have anything on record.
  3. You can try contacting your childhood doctor’s office directly to see if they still have your immunization records on file.

If you have a valid OHIP card or purchased insurance (e.g., Sun Life or there is no cost to you to have a routine appointments with a physician or nurse practitioner.  Note: If you have forms that need to be completed or you require certain specialty services, these may involve a fee. If this is the case, you will be advised in advance before receiving these services.

Yes.  If you have a valid provincial health card or International Insurance, you may book an appointment with one of our clinicians and the various services we offer.

There is a $30.00 fee for missed appointment with our physicians, and a $100.00 fee for missed appointments with our specialists.  If you are unable to keep your appointment time, please be sure to cancel your appointment 24 hours prior to avoid incurring such a fee.

Annual TB testing requirements can be done through Student Health Services and is a multi-step process.  Firstly, you would book a telephone appointment with one of our clinicians to review your medical history, reason for testing, and to obtain consent for having the test done.  Secondly, you will need to book an appointment with one of our nurses to come into Harrison Hall to have the test administered.  And lastly, you will need to book an appointment 48 to 72 hours later to come into Harrison Hall to have the test read.  If you require a 2 Step TB Skin Test, you will have to repeat steps 2 and 3 one to four weeks after receiving your initial test.

Please contact to get the latest information regarding flu vaccines.

On each page of this website there is a link to our live chat, which you can use 9:00am-4:00pm. Alternatively, you can email

Call x3243 and ask for an appointment with a nurse or a physician and they will help you. If you could benefit, they will connect you with Gender and Sexual Violence Intake and Support Coordinator, Aryan. If you would like to contact her directly, her email address is:

Call the COVID nurse at 289 968 5273 or email during regular business hours, Monday to Friday.

Call the resource nurse at 2899689874 or email from 9:00am to 4:00pm Monday to Friday.

Call the immunization nurse at 2899689839 or email during regular business hours, Monday to Friday 9:00am to 4:00pm.

Call x3243 and we can book you with a nurse practitioner or a physician.