Contact us

Personal Counselling:

For appointments (by video or phone appointment)

  • For personal counselling call 1-833-276-2533 (1-833-BROCK33) or 001 416 382 3257 if outside of North America. If you prefer to chat download MY SSP app on IOS or Android phone or go to if you don’t have a phone
  • Urgent/crisis or same day counselling:
    • Students can receive urgent/crisis 24/7 telephone counselling by calling 1-833-276-2533 (1-833-BROCK33) or students who are outside of North America can call 001 416 382 3257 for 365/24/7 telephone support.
    • Same-day phone counselling for urgent matters is available, schedule online here.
      • Please note, this is a self-booking system. If no appointments are available, please call 1-833-276-2533 (1-833-BROCK33).
      • This service is available Monday to Thursday 3:30 p.m.- 7:30 p.m.  (excluding statutory holidays and school closures)

Student Health Services:

  • Student Health Services can be accessed Monday to Friday, 8:30 a.m. to 4:30 p.m., via telephone appointment. Call 905-688-5550 ext. 3243.
  •  For questions or to make an appointment including same day with a Mental Health Nurse , call 905- 688-5550 ext. 3243 during business hours and a live agent will assist you.Same-day mental health appointments (single session) are available Tuesday to Friday from 10:00 a.m. to 2:00 p.m., click here to book Mental Health Appointments.

Student Accessibility Services:

Questions? Request more information

Please note that this form is not to be used for urgent inquiries. Responses may take up to 48 hours.