Personal Counselling Services (closed for face-to-face services)

Make an Appointment

Booking an appointment is easy and can be done 365/24/7. Call 1-833-276-2533 (1-833-BROCK33) to schedule an telephone counselling appointment.

For urgent, same-day counselling, please email counselling@brocku.ca, someone will be in touch with you to arrange an appointment via Microsoft Teams. This service is available Monday to Friday (excluding statutory holidays and school closures) from 9am-3pm.

Novel Coronavirus Concerns?

Please read the Brock updates

If worries about the virus are impacting your day-to-day life, it is important to speak with someone. Do not think that other people’s concerns are more important than your own.

If you are concerned you may have symptoms,

please use the Government of Canada Self Assessment Tool.

Crisis Counselling

Students can receive urgent crisis 24/7 telephone counselling by calling 1-833-276-2533 (1-833-BROCK33).

Students who are outside of North America can call 011 416 382 3257 for 365/24/7 telephone support.

For same day phone counselling please email counselling@brocku.ca, someone will be in touch with you to arrange an appointment via microsoft teams

Personal Counselling Appointments (only by phone)

Students can make telephone counselling appointments 24/7 by calling 1-833-276-2533 (1-833-BROCK33).

Brock students who are outside of North America can call 011 416 382 3257 for 365/24/7 telephone support.

Counselling is offered at no cost and aims to support the well-being and retention of students by integration with existing campus resources. Counselling is completely confidential within the limits of the law.

Some examples of why students might want to contact Personal Counselling:

  • Difficulty adjusting to student life
  • Worries about upcoming exams or disappointment with academic performance
  • Procrastination and building time management skills
  • Tensions with family members, friends, or roommates
  • Concerns or uncertainty about their post-graduation plans

Personal Counselling Services Hours of Operation

In order to uphold Brock’s commitment to keeping students and staff safe during the COVID-19 outbreak, in-person sessions are suspended until further notice. We are still committed to offering confidential counselling sessions by telephone.

Request for Personal Health Information

Our Privacy Policy Statement reflects our compliance with fair information practices, applicable laws and standards of practice. We are governed by both the Health Information Protection Act and by Brock University’s privacy regulations.

Please fill out the information request form and fax to the attention of Samantha Morley at Fax (905)688-7260. You can also drop off in person at ST400 (Student Wellness and Accessibility Centre) during regular business hours, Monday to Friday.