Personal Counselling Services

Welcome to Personal Counselling at Brock University. Counselling is offered as part of the ancillary fees that students pay annually. There are no restrictions to the number of sessions nor to the number of times you use counselling services. Our counsellors are all trained in Trauma Informed Practices and we aim to provide each individual with the support needed to address their concerns about their well being . Counselling is completely confidential within the limits of the law.

Personal Counselling Appointments (by video or phone appointment)

  • For personal counselling call 1-833-276-2533 (1-833-BROCK33) or 001 416 382 3257 if outside of North America (long distance charges may apply).
  • Same-day counselling appointments for urgent matters, self booking Click Here (If no appointments are available, please call above number).
  • If you need help from a Learning Strategist, self booking Click Here.

Call. Chat. Anytime. Anywhere.

Free confidential support when you need it with My SSP.

  • 24/7 support via telephone or text chat using the My SSP app.
  • Professional support with licensed counsellors in real-time.
  • Support available in English, French, Spanish, Mandarin and Cantonese (Simplified Chinese via chat).
Persons hand holding cell phone showing My SSP app on the phone screen

Search Brock University Student Counselling Program when creating your profile to access Brock’s branded My SSP app.

Urgent/ Crisis Counselling

  • Students can receive urgent/crisis 24/7 telephone counselling by calling 1-833-276-2533 (1-833-BROCK33) or students who are outside of North America can call 001 416 382 3257 (long distance charges may apply) for 365/24/7 telephone support.

Addiction Counselling

Drop-in addiction counselling with CASON is available, schedule online here. This is a self-booking system using MSTeams for appointments. If no appointments are available please email

Questions or Concerns about Personal Counselling?

If you have any questions or concerns regarding Personal Counselling, please call Sam Morley at

(905) 688-5550 x6380 (Monday to Thursday 9:00 a.m.- 4:00 p.m.).

Join Us for Upcoming Workshops

The Student Wellness and Accessibility Centre runs a number of workshops and group sessions. Topics include meditation, mindfulness, growth mindset and many more. We look forward to welcoming you at one of our upcoming workshops!


  • Difficulty adjusting to student life
  • Worries about upcoming exams or disappointment with academic performance
  • Procrastination and building time management skills
  • Tensions with family members, friends, or roommates
  • Concerns or uncertainty about their post-graduation plans

Request for Personal Health Information

Our Privacy Policy Statement reflects our compliance with fair information practices, applicable laws and standards of practice. We are governed by both the Health Information Protection Act and by Brock University’s privacy regulations.

Please fill out the information request form and email it to Naomi Christopher