Support

Systems and Software Supported

Operating SystemVersions Supported
Microsoft Windows 10 (release 1903 or newer)
Macintosh OSOS X 10.13 - 10.15 (OS 11 - Big Sur is not currently supported)
LinuxRed Hat Linux 6 or higher
SoftwareVersions Supported
Adobe Creative Cloud Suite
Maple
Minitab
Microsoft AccessOffice 2013 or higher
Microsoft ExcelOffice 2013 or higher
Microsoft OutlookOffice 2013 or higher
Microsoft PowerPointOffice 2013 or higher
Microsoft WordOffice 2013 or higher
Microsoft Edge
Mozilla Firefox
Google Chrome
SPSSVersion 25 or higher
SAS
SoftwareVersions SupportedSpecial Notes
Adobe AcrobatVersion 10 or higher
Adobe ReaderVersion 10 or higher
Adobe Creative Cloud
Microsoft OfficeVersion 2016 and newer
Mozilla Firefox
Apple Mail Optional E-mail client for Exchange
Safari
Google Chrome

Computer Recommendations

The Help Desk assists students, faculty, and staff identify the system that will meet their needs.

The Dell Brock Premier Site offers special pricing for Brock students, faculty, and staff on personal computers. To purchase a computer for personal use or for use in a Brock department please contact Client Services or refer to Computer & Printer Purchasing for more information.

The recommendations below are the minimum system requirements preferred at Brock.

These are the suggested minimum requirements for a PC. Note that systems with less resources may not be able to properly run O365 or other software supported on campus.

ComponentSuggestion
ProcessorIntel i5 (Intel i7 or better preferred)
Memory (RAM)16 GB RAM
Solid-State Drive (SSD)500 GB
Operating SystemWindows 10/11 (Profession or Enterprise)

These are the suggested minimum requirements for a MAC. Note that systems with less resources may not be able to properly run O365 or other software supported on campus.

ComponentSuggestion
ProcessorIntel i5
Memory (RAM)8 GB RAM
Solid-State Drive (SSD)250 GB
Operating SystemMacOS 10.13

Visit Computer & Printer Purchasing for information about purchasing a personal computer from an ITS-preferred vendor.

Brock offers limited technical support for personal devices however you may be directed to the computer manufacturer or dealer for warranty replacements or specific support issues.

To request support for Brock owned computers and/or devices please submit a Help Desk ticket.

Computer & Printer Purchasing

Looking to purchase a computer for personal use, or a computer / printer for departmental use? Visit our SharePoint page for more information.