Counselling is available to all registered Brock Students and is free of charge. It can be on a 1:1 basis or via group therapy and workshops. Our counsellors are all trained in Trauma Informed Practices. We aim to provide each individual with the support needed to address their concerns about their well being. Counselling is completely confidential within the limits of the law.
Call 988 for help 24/7 or click here to visit the helpline website
Available to anyone who is thinking about suicide, or who is worrying about someone they know. Available 24 hours a day, seven days a week.
How to find Counselling Services at Brock:
- Appointments, In-Person or Online; please call 1-833-276-2533 (1-833-BROCK33). If outside North America, call 001 416 382 3257 (long distance charges may apply). To book ongoing sessions with a Brock counsellor you need to be living in Canada and be registered for courses that term.
This line is available 24 hours a day 365 days a year. - Same Day Mental Health Counselling Appointments: Monday to Friday at Harrison Hall. Hours: 9:00am to 3:00pm, use this self booking link to secure a spot: https://ocean.cognisantmd.com/online-booking/c5aee6a1-978f-490a-af67-b082e02b1c9f
- Group Workshops are available on an ongoing basis via Experience BU. Click to see what is available.
Need further assistance to access any of the above? Use our live chat, email counselling@brocku.ca, or call x5442.
No Show and Late Appointment Cancellation Policy – effective September 3, 2024
In-House Personal Counselling Appointments
24 Hours or More: If you need to cancel your appointment with an in-house Brock counsellor, please provide at least 24 hours notice (business days). If you do not cancel your appointment 24 hours or more (business days) before your scheduled appointment, you will be charged a $40.00 fee to your student account. If you need to cancel or reschedule your appointment, please contact your counsellor via email or contact the office directly at counselling@brocku.ca or x5442.
Same Day Mental Health Counselling Appointments
1 hour or more: As this is a same-day appointment model with online booking, if you need to cancel/rebook your appointment, you must provide 1 hour notice before your scheduled appointment. If you do not cancel 1 hour or more of your scheduled appointment, you will be charged a fee of $40.00 for the missed appointment. If you need to cancel or reschedule your appointment, please email counselling@brocku.ca or call the office directly at x5442.
Urgent / Crisis Counselling
- Students can receive urgent/crisis 24/7 telephone counselling by calling 1-833-276-2533 (1-833-BROCK33) or students who are outside of North America can call 001 416 382 3257 (long distance charges may apply) for 365/24/7 telephone support.
If you are unable to call the Personal Counselling phone number due to accessibility issues, please email counselling@brocku.ca. This email is monitored Monday to Friday 9am-4pm so is not to be used for urgent matters. Response time may vary and will be impacted by Brock University closures.
SOME EXAMPLES OF WHY STUDENTS MIGHT WANT TO CONTACT PERSONAL COUNSELLING:
- Difficulty adjusting to student life
- Worries about upcoming exams or disappointment with academic performance
- Procrastination and building time management skills
- Tensions with family members, friends, or roommates
- Concerns or uncertainty about their post-graduation plans
Request for Personal Health Information
Our Privacy Policy Statement reflects our compliance with fair information practices, applicable laws and standards of practice. We are governed by both the Health Information Protection Act and by Brock University’s privacy regulations.
Follow this link to get more information or to request your file. Click here.
