Articles by author: Jess Crosthwaite

  • Caroline Hummell – A Municipality & Me: Reflecting on the Benefits of Community Research Collaborations

    Caroline is a first year Recreation and Leisure PhD student and member of the Centre of Sport Capacity at Brock University. This past summer, she was one of ten students selected to participate in the 2021 Summer Community Improvement Program with Community Researchers, an initiative that pairs Canadian university and college students with communities to conduct research projects. Read to learn about Caroline’s participation in the pilot launch of the program and key lessons learned from her experiences.

    Introduction

    Sport and recreation organizations and members of the academic community are beginning to see the reciprocal value in forming partnerships due to opportunities that involve increasing capacity to carry out research, gaining guidance on developing reports, and learning the best methods for communicating findings. As a graduate student within the Department of Recreation and Leisure Studies at Brock University who recently partnered with a municipality on a research project to explore barriers to participation in youth sport and recreational programming, I can speak to the benefits of such a collaboration. Therefore, the purpose of this blog is to present some key lessons learned and valuable skills improved because of my positive experiences with said partnership.

    From Research to Reflection: Lessons Learned

    In addition to the beneficial results gathered from the data, I learned a lot simply from the opportunity to collaborate with community stakeholders on a project. Below I share two key lessons learned from my experience in this collaborative community-research project.

    Lesson #1: Youth will share their thoughts- they just need an opportunity

    This project truly emphasized the importance of engaging youth in research and seeking their input. When given the opportunity, youth will provide candid and insightful feedback if the questions prioritize their perspectives. By considering youth’s perspectives and opinions, creating a relationship based on mutual respect, and assuring youth that their feedback will be taken seriously, they will be extremely open to answering your questions. It was incredible reading through every survey response and focus group transcripts and feeling how much the youth wanted to help to improve their municipality’s programming. As such, our job as researchers and community members is to take this feedback and inform key stakeholders (e.g., youth) that their perspectives are being considered when adapting and improving programming. In sum, this experience provided me with the assurance that we can ask youth tough questions, and they will answer them honestly and insightfully

    Lesson #2: Aim for your research to have impact in the real world

    Research can certainly have an impact in areas outside of the academic sphere, such as in business, government, or civil society. Through my experience with this project, I witnessed firsthand how research can positively affect a specific community in Ontario. The municipality’s stakeholders involved in the project were adamant about using the findings to inform the improvement of existing programs, but they also felt motivated to use the insight to take on new projects. For example, they are using the report and infographic I developed in a presentation for their city council to open discussion around the development of new initiatives for the youth within the municipality (e.g., skateboarding events and study group nights). Further, in our focus group, it was terrific witnessing the youth participants begin to brainstorm different responsibilities that they and their peers could take on to help enhance their municipality’s programming, such as assisting in the marketing of new programs and decorating the sport and recreation facilities to attract more youth. Seeing research findings applied practically indeed highlights its impact on community stakeholders. By stepping outside of my academic realm, I could apply my research skills to help a municipality that genuinely cares about its community members

    Improving my Skills as a Young Researcher

    In addition to the key learnings presented above, this project helped me reflect on specific professional and life skills I improved from this experience. These skills are discussed below.

    Clear and consistent communication. From the inception of this project, I made a poignant effort to keep municipality stakeholders “in the loop” every step of the way. Whether this was having an in-depth needs assessment meeting at project commencement to weekly check-in emails, I provided regular updates to my team to keep everyone informed of the project’s progress. In addition, I learned how to select what information was relevant to share and what information could be saved for the final report. Finally, I discovered the best methods for relaying different kinds of information by utilizing various forms of communication methods throughout the duration of this experience (i.e., virtual meetings, emails, and phone calls). As a result, I sharpened my overall communication skills significantly.

    Active listening. During meetings with the municipality team, it was important to ensure their needs were heard and respected. Therefore, before each meeting, I drafted an agenda to guide the conversation and left room for open discussion. I also prepared a list of questions and actively took notes when my team members responded. By being prepared for our meetings, it allowed me to improve my active listening skills as I was able to be fully present and engaged in the discussions from the start.

    Knowledge mobilization. Since I was working with municipal stakeholders and youth in the community, a primary objective was to produce a report that communicated the project results in a concise yet engaging manner. As such, I was able to use creative freedom to add colour and visuals to the final report. For example, when presenting the focus group results, I focused on limiting the amount of text included and emphasized key participant quotes instead. Furthermore, in addition to the main report, I created an infographic full of colour, numbers, and visuals to summarize the key findings in an easy-to-share, easy-to-understand document. These techniques tested my ability to identify key messages and contextualize knowledge products to specific stakeholder groups. As such, this project has allowed me to refine my knowledge mobilization skills.

     Summary

    The Summer 2021 Community Improvement Research Program was an incredibly valuable experience. I learned essential lessons around engaging youth in research and building partnerships with community members. Through this experience, I was also able to improve professional skills related to communication, active listening, and knowledge mobilization. In sum, participation in the project, and the course overall, has contributed to my growth and development as a Brock University and Centre for Sport Capacity graduate student.

    Read the Completed Report Here

    Categories: Blog, Students

  • September Showcase – Dr. Kirsty Spence

    Our September Member showcase is… Associate Dean of Teaching and Undergraduate Studies at Brock University, Dr. Kirsty Spence

    This month we learned about Dr. Spence’s path to her current role, her favourite thing about being a part of the Brock Community and some future plans she’s looking forward to.

    Background:

    My current role is the Associate Dean (AD) of Teaching and Undergraduate Studies for the Faculty of Applied Sciences (FAHS). I look at this position as encapsulating many of my strong interests, as through my work in this role, I focus on preserving the high quality of teaching across various programs within the five departments of the FAHS. As my home base is the Department of Sport Management, I continue to complete Sport Management research projects and teach SPMA students in addition to integrating many of my responsibilities while working in this administrative role.

    In my Undergrad years, I studied within the Bachelor of Kinesiology program at McMaster University and while there, I fell in love with the sport administration field, which was an earlier name for sport management. Through that early passion, I honed my interest in management and administration and upon graduation, I entered the Bachelor of Education (B.Ed.) program at the University of Toronto to become an elementary school teacher. After graduating, I taught for eight years, from 1991- 1999 in elementary schools in Canada, Russia and Taiwan. During that time, I also taught a variety of subjects and grades, from Kindergarten-aged children through to Grade 8 aged students. Aside from teaching, I volunteered a fair amount of time as a coach of many sports teams in these educational institutions. Those early years of my career certainly set the stage for a love of teaching and learning. In 1999, I returned from teaching in Taiwan, having decided to enrol in the Master of Human Kinetics (M.H.K.) program at the University of Windsor to deepen my studies in Sport Management. I have since seen the threads of teaching, management and leading through my sport management academic career in research, teaching and service activities. All of that has served to provide me with a rich career that started in the early 90s and allowed me to teach students from Kindergarten through to Ph.D. level contexts.

    My specific academic work in leadership development speaks to helping people develop their capacity as leaders, whether through research projects, teaching students as future industry leaders, or coaching organizational leaders. So, joining the Centre for Sport Capacity (CSC) was an easy decision for me. When I first came to Brock in 2004, the Canada Sport Policy had already been developed in 2002 around four pillars including enhanced participation, enhanced excellence, enhanced capacity, and enhanced interaction. When I thought about my research area of leadership development and then later, my work as a certified leadership coach with Integral Coaching Canada®, I wanted to work with sport leaders to help them enhance their developmental capacity, a value I felt was implicitly encompassed in Canada’s Sport Policy. I feel that this is largely what we’re working with here at the CSC, helping people in sport organizations increase their capacity so that more effective outcomes are possible for them and their organizations.

    Teaching:

    I typically teach first year undergraduate students in SPMA 1P92 and graduate (M.A.) students in a Leadership and Organizational Behaviour course. For me, these two courses are bookended, as I get to see students experience both their first year in the undergraduate and then their first year in the M.A. program. What really excites me about teaching first-year students is at its simplest form, I can welcome and be a friendly face to students who are new to Brock University. When I think about teaching students representative of a large age spectrum as I have, I believe very similar qualities or principles of being an educator apply, regardless of students’ ages. Qualities such as trust and respect, as well as the educator’s actual love of teaching and learning are the same, regardless of age. What excites me the most is just the ability to be a part of that welcoming process in any way. I can be a piece of that greeting committee, to say, Hey, welcome to Brock! Welcome to sport management, you’re going to have a great experience here. I want to try to be as best as I can be so that students can be as best as they can be in starting the program. Beyond that first-year introduction, to see students’ growth through their journey in the program is monumentally exciting. I have very much enjoyed seeing students walk across the stage during graduation, it’s unbelievable to see how much they’ve developed as people and I am gratified knowing I was a part of that in a small way.

    Research Work/Projects:

    There are a couple of research projects happening, but one exciting research project is happening alongside Dr. Mike Van Bussel, also a CSC Member and an alumna of our Master’s program, Dina Bell-Laroche. We’re collaborating on a Canadian leadership development program for sport leaders, called the Sport Leaders Retreat, Virtual Edition; it’s a first of its kind in Canada. As the facilitator, Dina is a leader of leaders and we are tracking her leadership facilitation through the program and the impact of the leadership development program on both participants’ personal leadership and on their sport organizations. It’s really exciting to see somebody putting this kind of curriculum into action to help impact the development of Canadian sport leaders and their capacity. This project represents the work that I felt needs to be done within the sport management discipline. It’s really inspiring to me that we’ve come to a place in time where all conditions are right to make this project happen.

    Icebreakers:

    • What’s your favourite TV Show right now?

    Well, I have to say, Ted Lasso. It’s an all-around awesome show, which is very funny and that in my opinion, demonstrates effective leadership and management in the context of a Premier League (European Football) sport organization. I enjoy seeing shows that have an organizational lean to them. I feel it’s an uplifting antidote to some of the darker news we are facing in today’s world.

    • What is your favourite sport or sports team?

    Do you have to even ask this? Of course, the Toronto Maple Leafs!!

    Achievement/Awards:

    I’ve been fortunate to receive several awards focused on University teaching and learning. Most recently, I received the Brock University Distinguished Teaching Award in 2019, where I was recognized for teaching excellence and educational leadership within the Brock community. I also very recently received a Best Reviewer Award from the Administrative Sciences Association of Canada, for my work as a reviewer for conference abstracts. I mention this award as I was happy to know that my review efforts, which were in service to another person’s research work, were recognized as strong and helpful. We are fortunate as academics to engage in interesting work and receive recognition occasionally in various ways and I have appreciated being recognized for my work in the past.

    Future Plans/Desires:

    My future plans would include continuing my efforts to integrate areas of interests, for which I feel passion into my job, including equity, diversity, inclusion, leadership and human development interests. My desires are really centered upon serving other folks and helping them become better students, staff, or faculty, however they define “better.” That’s the great thing about working within the A.D. position, I can help serve other people and their development and I am happy to continue to be a part of that.

    Categories: Blog, Member Showcases, Uncategorized

  • Bobby Dhaliwal: 2021 Spring/Summer Digital Marketing & Research Assistant

     

    Bobby Dhaliwal is an incoming Sport Management graduate student at Brock University who gained a well-rounded sport industry experience through his hybrid role as Digital Marketing and Research Assistant at the Centre for Sport Capacity. Read to learn about Bobby’s thoughts after completing his role during the 2021 Spring/Summer term.

    As I was nearing the end of my sport management undergraduate journey at Brock University in spring, 2021, I was looking for a position that would provide me with an outlet to present my abilities in the sport marketing realm. I spent the past four summers gaining experience in diverse areas of the sport industry to enhance my skillset consistently over time. These roles included a combination of employed and voluntary positions such as Student Ambassador for the Toronto FC, Game Day Operations for Canada Basketball, the Guelph Nighthawks, and the Brampton Beast.

    As a dedicated student with a progressive mindset, I knew by my fourth year that I was capable of applying newfound concepts to positively impact an organization. The CSC provided an outlet for me to gain both digital marketing and research experience to best prepare me for my career aspirations. As I am starting my Masters at Brock this September, Dr. Michael Van Bussel and I agreed completing this role at the CSC would be a valuable part of my graduate studies.

    I will start by reflecting on the Digital Marketing and Communications aspect of my role. As someone who passionately analyzes consumer trends and the marketing execution by various sport organizations, the CSC provided an outlet to put my creative abilities into practice. Through the use of Adobe Illustrator and Canva, I had the privilege of creating all CSC promotional material over the past four months. The material consisted of social media graphics, video graphics, brochures, and unique post captions to maximize consumer engagement on all channels.

    Working for a research centre at a university made content creation more challenging as I had to maintain creativity while adhering to Brock University’s guidelines for online content. This forced me to brainstorm ideas more efficiently as a creative. I was able to implement new ideas such as video clips while ensuring colour codes, logo usage, fonts and text followed guidelines and portrayed the message our directors were looking for. Additionally, this process further developed my self-organization skills as I had to make sure to organize all draft and final version files in the appropriate team folders for all current and future members to access through OneDrive.

    The sport industry is a fast-paced environment that requires you to adapt quickly to be successful. During the preparation period for our Safe Sport Forum that was held from June 16-18th, consistent meetings were held to ensure the completion of all requirements ahead of time. Thus, I was not confined to a single role due to the diverse needs of the CSC. I found myself contributing to various areas of the Centre such as communications and data management to ensure success.

    For instance, I took on the task of searching and sorting all OUA teams’ Athletic Directory emails on Microsoft Excel to ensure an efficient rollout of our Safe Sport Forum communications. The inevitable cross-over tasks helped me build teamwork skills as I contributed to the roles of my co-workers when they needed assistance. However, this did not feel like additional work as the CSC does an excellent job of embracing all members of its team. Dr. Michael Van Bussel (Director) facilitated all team meetings by organizing a weekly agenda and highlighting specific areas to address with the names of contributors listed accordingly. This encouraged consistent engagement, allowing me to present new ideas and provide the team with updates on important tasks. Contributing to these meetings served as a major confidence boost for me as an up-and-coming professional. I was able to gain valuable perspective from our team while merging my own knowledge and research to consistently find new ways of development.

    The second part of my role came as a Research Assistant as part of a partnership between the CSC and Community Researchers. This process offered the greatest opportunity for growth in my professional development. After completing courses such as SPMA 3P07 (Quantitative Analysis) and SPMA 3P17 (Qualitative Analysis), it was time for me to apply my acquired knowledge as I aim to earn a Master’s degree in the near future. The CSC research project required the completion of a four-part training program that helped me complete a client a needs assessment, a research proposal, a survey, clean data, and create a final report for Parks and Recreation Ontario. Under the guidance of Michael Harker (Director at Community Researchers), I gained valuable exposure to Microsoft Excel as I worked tirelessly to identify the different types of data, clean data, create different types of charts, and implement the appropriate cross-tabs to maximize the effectiveness of the report. These are all applicable skills to many different areas of the sport industry as it continues to evolve.

    If you are a student looking to diversify your skillset under the guidance of very experienced professionals, you must consider an opportunity at the Centre for Sport Capacity. The Centre is able to offer a variety of experiential learning opportunities that can fit your needs whether if they are internship opportunities, volunteer opportunities, research opportunities, and more. Be sure to visit the CSC website for more information and submit an intake form here.

    Categories: Blog, Students