Services

Student Health Services is your on-campus medical clinic while you are studying at Brock. A wide range of confidential, student-centred health care is provided by our team.

if you have a booked appointment it is your responsibility to arrive at least 15 minutes early. All missed appointments will be charged a no show fee.

Services by appointment

  • Mental health concerns;
  • Alcohol/drug concerns;
  • Dressings;
  • Health exams;
  • Immunizations/injections;
  • STI testing;
  • Suture removal (stitches);
  • Travel medicine*;
  • Wart treatment*.
  • Back Dated Withdrawal support letters

*Some of these services are not covered by OHIP, UHIP or other health insurance plans; therefore a charge at the time of service will apply. Payments can be made by cash or cheque.

Urgent care walk-in clinic

  • Birth control repeats;
  • Bladder infections;
  • Ear aches;
  • Eye infections;
  • Fever;
  • Flu;
  • Sore throats/coughs/colds;
  • Sprains;
  • Yeast infections.

SHS runs urgent care walk-in clinics each morning and afternoon at our Campus Pharmacy site in Heritage Plaza (Sept. through Apr.) AND each afternoon at our Harrison Hall site.

Please note:  There is a limit to the number of patients we can see during these clinics, which means some days it is necessary for us to stop registering patients prior to the end time of the clinic.

Fall/Winter Semesters

Daily  urgent care Drop-in clinics

Where: Campus Pharmacy Site (located in Campus Pharmacy)
When: 9:00 am to 4:00 pm (Monday to Friday)

Please note: This location is closed May through Aug. (incl.)

Afternoon urgent care walk-in clinics

Where: Harrison Hall Site (located beside Campus Security)
When: At Harrison Hall

  • 2:45 pm to 6:50 pm Monday
  • 2:45 pm to 4:15 pm Tuesday to Thursday
  • 2:45pm to 4 pm Fridays

At Campus Pharmacy: 12.30-4pm Mon-Fri 

February Reading Week

Wednesday to Friday

Where: Harrison Hall
When:
9:30 am to 11:30 am AND 2:45pm to 4 pm

During Reading Week all urgent care walk-in clinics will operate out of Harrison Hall.

Spring Semester

Morning BY APPOINtMENT

Where: Harrison Hall Site (located beside Campus Security)
When: 9:30 am to 11:30 am (Monday to Thursday)

Afternoon urgent care walk-in clinics

Where: Harrison Hall Site (located beside Campus Security)
When: 2:45 pm to 4 pm (Monday to Thursday)

Fall Break Week

Tuesday to Friday

Where: Harrison Hall
When:
9:30 am to 11:30 am AND 2:45pm to 4 pm

During Fall Break Week all urgent care walk-in clinics will operate out of Harrison Hall.

Appointments can be booked to see a physician at our Harrison Hall site by calling 905 688 5550  x3243 or by stopping by the Harrison Hall office. Please keep in mind that missed appointments will be charged a No Show fee.

Open (Fall/Winter Semesters)

Monday to Friday — 8:45 am to 4:30 pm
Evening appointments available Mondays.

Open (February Reading Week)

Wednesday to Friday – 9:30 am to 4 pm

Open (Spring Semester)

Monday to Thursday — 9:30 am to 4 pm

Open (Fall Break Week)

Tuesday to Friday – 9:30 a.m to 4 pm

 

 

 

Student Health Services is fortunate to have mental health nurses (MHN) from September to May. The MHN sees students in our Harrison Hall office and the Campus Pharmacy site. They work closely with other health care providers in Brock as well as in the community.

Appointments can be booked with the mental health nurse by calling 905 688 5550  x3243 or by stopping by the Harrison Hall office. If you are on the Hamilton campus you can still access the MHN by calling the above number.

Karen Millar, our registered massage therapist, offers both 30 and 60 minute appointments.

Fees

$65* — 60 minute appointment
$45* — 30 minute appointment

Appointments can be booked with the RMT by calling 905 688 5550  x3243 or by stopping by the Harrison Hall office.

In most cases a referral from a physician is necessary in order to get reimbursement from an insurance company.  If your insurance company doesn’t already have a referral on file, it is advisable to book an appointment with a physician prior to your massage to get the necessary documentation to submit to your insurance company for reimbursement.

*Payment is due at time of service. Cash or cheque only.

All domestic and international students taking one or more credits for the school year are eligible to use SHS.

All IELP students are eligible to use SHS.

Opting out of the BUSU’s student health plan does not affect your eligibility to use our services.

You must present a valid health insurance and a Brock Student card at each visit. We accept and bill directly to most health insurance companies, including, but not limited to:

  • Student Card
  • OHIP or other Canadian Provincial Health Insurance Plans (including Quebec Medicare)
  • UHIP
  • Guard.me (IELP)

We would like to have a copy of your immunization record on file, but it is not mandatory.  To obtain a copy of your immunization record, contact your family doctor or your hometown Public Health Department.

Student Health Services charges for missed appointments. A no show fee will be charged if you do not cancel a scheduled appointment 24 hours prior to that appointment. You can cancel your appointment by calling us, If you get our voice mail, please leave a detailed message. If you no longer need to see a physician you may also cancel by responding to the email reminder you receive about your scheduled appointment.

No show fees

  • $30* — 10 minute and 20 minute appointment
  • $25* — massage appointment
  • $125* — appointment with psychiatrist
  • $45 — NSF cheque

*Bills not paid by the specified due date will levied a $3 service charge and transferred to your Brock account.

Third Party Physicals and/or Forms

It is illegal for a physician to bill OHIP for any medical exam, procedure or decision, which it initiated to fulfill the requirements of a third party.  Therefore, these costs must be charged to the patient or to the requesting agency.  Examples of third party requests are driver exams, employment physicals, etc.

Please note that:

  • Third party physicals and the associated forms or communication with the requesting agency will be $100.
  • Other forms which are requested by a third party will be billed individually based on the complexity of the examination required and the form.

Be prepared to pay the total cost at the time of service by cash or cheque only.

Travel Medicine

It is illegal for doctors to bill OHIP for any advice given, physical exams done, or prescriptions written that relate to travel outside of Canada for any purpose.  Therefore, the individual patient is responsible for any charges for these exams, prescriptions and/or advice.  Our fees reflect the complexity of pre-travel consultations to various countries. If the doctor is required to fill in a form or make a written statement concerning his/her findings, there will be an extra charge.

Once you have seen the doctor, you will be responsible for paying the fee even if you do not like the advice given, decide not to travel after all, or do not fill the prescription(s).  We want all students to have happy and safe vacations or student abroad trips and encourage you to read all information given to you by Student Health Services.

Pre-travel consultation fees
  • $75 – Travel to the Caribbean, Mexico, Western Europe and Australia
  • $100 – Travel to places other than those listed above
  • $50 – Follow-up pre-travel consultation with the same doctor within one year

TB Tests

$20 (unless medically warranted or for school placement)

Wart Treatment

Genital and plantar warts are covered under most medical insurance plans. The following fees apply for treatment to warts that are not genital or plantar.

  • $10 for up to 3 warts/visit
  • $20 for more than 3 warts/visit

The HUB is a space where students can drop in to chat with a Peer Health Educator about ways to improve their overall health and wellness. Students can expect to get connected to resources and groups available to them on campus from a wide variety of topic areas, including but not limited to:

  • Mental health
  • Sexual health
  • Sleep
  • Physical activity
  • Nutrition
  • Healthy relationships
  • Stress

The HUB is located in Thistle TH 134 next to CPI

You can also follow them on facebook and Tweeter.