In this comprehensive four-module micro-credential, you’ll explore the forces that influence individual and group behaviour within organizational contexts. You will delve into individual attitudes, team dynamics, leadership, and motivation, gaining practical skills to enhance workplace culture, understand organizational structures, navigate challenges, and drive positive change. You will apply this knowledge through real-world case studies and practical self-reflection scenarios directly relevant to your own career. You’ll culminate your course by examining management-level communication strategies that support positive workplace interactions and understanding the intricacies of human behaviour and how it influences organizational success.
Accredited by the Association of Administrative Professionals and Human Resources Professionals Association. This micro-credential can be considered toward coursework requirement for Canadian Certified Administrative Professional (CCAP), Certified Human Resources Professional (CHRP) and Certified Human Resources Leader (CHRL) designations.
This micro-credential is a component of the Professional Certificate in Human Resources and the Professional Certificate in Business Administration
Program Information
What you’ll learn studying Organizational Behaviour:
- Explore the foundations of Organizational Behaviour and its relevance to the workplace.
- Describe how individual differences influence behaviour in workplace settings.
- Identify processes and strategies used in developing communication and resolving conflict.
- Explain organizational culture and its dimensions and examine various organizational structures.
- Discuss the implementation of organizational change.
- Identify the various leadership styles and the influence leaders have on the decision-making process and team performance.
- Analyze and compare different models used to explain individual behaviour related to motivation and rewards.
- Discuss strategies to inspire and lead diverse teams.
Organizational Behaviour for:
- Current and aspiring team leaders and supervisors
- Professionals looking to enhance conflict resolution techniques
- Employees interested in understanding the social dynamics of the workplace
- Individuals entering the workforce
- Corporate trainers
- Team members involved in change management
- Administrators, HR professionals and consultants
Module 1: Foundations of Organizational Behaviour
Module 2: Team Dynamics and Communication
Module 3: Organizational Structure, Culture and Change
Module 4: Leadership and Motivation
All necessary materials are included in course fees.
Prerequisites
- No prerequisites are required to take this course.
Technology Requirements
- General computer and technology use abilities.
- Laptop: Windows 10 or higher or equivalent operating system with recommended 8 GB of RAM and at least 16 GB of free hard disk space and Wi-Fi capabilities.
- Laptop with integrated webcam and microphone recommended.
- Access to reliable high-speed broadband internet access (Cable, DSL, LTE) with a minimum bandwidth of 15 Mbps is recommended.
To successfully complete your program, you will complete all components of the program. Your progress will be continuously evaluated using a variety of formative and/or summative assessments to receive a final mark. Information about these assessment methods will be provided in the Learning Management System on the first day of the program.
Intake Details
A fully asynchronous online course does not require real-time communications. Asynchronous online courses do not have the required on-campus components, including assessments. The course will have a set start and finish date and set due dates for assignments and assessments. Please see registration page for more details.
| Course Detail | Course Info |
|---|---|
| Course Code | PCSL 9N560 |
| Date of Next Start | Jan 20, 2025 |
| Price | $749 |
| OSAP Eligible | No |
| Delivery Mode(s) | ASY - Asynchronous Online |
| Duration | 8 Weeks |
| Frequency | Weekly |
| Intake Details | Next and more intake info |
| Scheduled Class Time(s) | See registration |