Intercultural Effectiveness Essentials

three people sitting in the library

Intercultural Effectiveness Essentials

In today’s globalized world, mastering the art of intercultural communication is not just a skill but a necessity. Unlock the secrets of cultural dynamics and empower yourself to thrive in diverse environments in this comprehensive micro-credential.

Gain a deep understanding of cultural dynamics and intercultural communication has become essential to thrive in a globally interconnected world.

In this comprehensive four-module micro-credential course, you’ll explore the foundational elements and dimensions that makeup cultures across the globe. You will be able to explain the stages of cultural adaptation, strengthen intercultural competencies and identify factors that influence a country’s culture.

You’ll apply this knowledge through real-world case studies and practical self-reflection scenarios to challenge your perceptions and promote diversity and inclusion in your community and workplace. Delve into the personal biases impacting our interactions and relationships while building your intercultural effectiveness profile.

You’ll conclude your course by reflecting on the effectiveness of your intercultural journey and preparing to embrace global citizenship in the future.

two people sitting at a desk working on single laptop

This micro-credential is a component of the Professional Certificate in Business Administration.

Program Information

What you’ll learn studying Intercultural Effectiveness Essentials:

  • Recognize varying country-specific historical, social, economic and political insights and their effects on current cultures as compared to Canada.
  • Discuss the elements and various dimensional frameworks of culture.
  • Strengthen intercultural competencies of empathy, flexibility and intercultural understanding.
  • Apply innovative solutions to real-world global challenges.
  • Increase cultural awareness and improve cultural intelligence (or CQ) by building a personal intercultural effectiveness profile.
  • Critique personal biases and assess the effects they have on the cultural integration process in communities and workplaces.
  • Integrate the various cultural theories, frameworks and models into real-world scenarios to support global citizenship, teamwork and collaboration.
  • Adapt communication strategies to bridge cultural gaps in unfamiliar international contexts.
  • Design a personal action plan to demonstrate commitment to continuous cultural learning and adaptation.

Intercultural Effectiveness essentials for:

  • Employees preparing for international assignments
  • Professionals interested in progressing their cultural intelligence
  • World travelers
  • Team members working in a multicultural environment
  • Leaders of multicultural teams
  • Educators and trainers
  • Business partners interacting with stakeholders from different cultures
Module 1:

Introduction to Culture


Module 2:

Intercultural Interactions


Module 3:

Country-Specific Cultural Exploration


Module 4:

Embracing Global Citizenship

Prerequisites

  • General computer and technology literacy.

Technology Requirements

For in-person and online studies:
  • Laptop: Minimum Windows 10 or equivalent operating system. Recommended 8GB of RAM and at least 16 GB of free hard disk space and Wi-Fi capabilities.
Online studies only:
  • Access to reliable high-speed broadband internet access (Cable, DSL, LTE) with a minimum bandwidth of 15 Mbps is recommended.
  • Laptop must include integrated webcam and microphone.

To successfully complete your program, you will need to complete all the components outlined in your course. Your progress will be continuously evaluated using a variety of formative and/or summative assessments to receive a final mark. Information about these assessment methods will be provided in the Learning Management System on the first day of the program. 

Intake details

A fully asynchronous online course does not require real-time communications. Asynchronous online courses do not have the required on-campus components, including assessments. The course will have a set start and finish date and set due dates for assignments and assessments.

Please see the registration page for specific section details.

Course DetailCourse Info
Course CodePCSL 9N504
Date of Next StartJan 20, 2025
Price$749
OSAP EligibleNo
Delivery Mode(s)ASY - Asynchronous Online
Duration8 weeks
FrequencyWeekly
Intake DetailsNext and more intake info
Scheduled Class Time(s)See registration

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