This course is designed to help you increase resilience in yourself and others when it comes to the challenges and opportunities of organizational change. It is often the people part of the change equation that causes so many initiatives not only to derail but to cause significant impact on employee trust, well-being, and productivity. There is a distinctly human side to the resistance that comes from mindset but it can also be magnified or minimized by the way we structure and communicate change. This course will provide you with a deeper understanding of how people progress through change, the things you can do to increase clarity and comfort, and strategies to adapt and flex your approach to move your people and teams towards buy-in and commitment. You will leave with your own insights and priority actions relating to your own response to change, how you will show up for others, and what you will do differently to build that buy-in and commitment.
Program Information
What you’ll learn studying Working through Resistance to Change:
- Understand how people typically progress through change
- Surface resistance through active listening and 2-way feedback
- Reframe change as a positive by highlighting benefits and opportunities the change can present
- Review communication and messaging strategies to increase commitment to the change
- Consider your own feelings and attitudes and understand your impact on those around you
- Increase resilience in yourself and others
- Review available mental health and resiliency supports and know when to escalate concerns
- Develop an action plan to apply your learning immediately back on the job
Working through Resistance to Change for:
- Anyone leading or supervising others experiencing change
- Individual contributors who may be providing expertise for a change or be expected to provide some change management support
- HR professionals who need to roll out new programs or support client groups through changes
Prerequisites
- No prerequisites required
- Fundamentals of Managing Change is recommended
Technology Requirements
- General computer and technology use abilities
- Working laptop with high-speed internet access
To successfully complete your program, you will need to complete all the components outlined in your course. Your progress will be continuously evaluated using a variety of formative and/or summative assessments to receive a final mark. Information about these assessment methods will be provided in the Learning Management System on the first day of the program.
| Course Detail | Course Info |
|---|---|
| Course Code | PCSL 9N17 |
| Date of Next Start | Closed |
| Price | $495 |
| OSAP Eligible | No |
| Delivery Mode(s) | INP - In Person |
| Duration | 8 hours |
| Frequency | One Time |
| Intake Details | Next and more intake info |
| Scheduled Class Time(s) | 9:30 AM - 4:30 PM |