Mobile app offers Brock students 24-7 crisis counselling, mental health resources

Brock University students in need of mental health supports can access counselling and resources no matter the time of day.

As part of the University’s ongoing commitment to the mental health of its students, the ‘My Student Support Program (My SSP)’ mobile app was launched last year as a pilot project with LifeWorks (formerly Morneau Shepell) to proactively meet students’ needs and reduce barriers for support.

The My SSP app offers Brock students real-time, 24-7 confidential support with a professional licensed counsellor via telephone and text chat in five languages: English, French, Spanish, Mandarin and Cantonese. Information disclosed with My SSP counsellors is confidential and is not shared with the University.

In addition to live and immediate support, the app also offers an extensive library of mental health and well-being resources, including articles, podcasts, infographics and videos; unlimited free access to the virtual fitness app LIFT; and anonymous evidence-based self-assessments that can help students identify risks for mental health issues such as depression, general anxiety and addiction.

The app can be downloaded from the Apple App Store or Google Play. When creating a profile, students should enter ‘Brock University Student Counselling Program’ as the school.

My SSP augments several wellness support services already available to Brock students, including access to Student Health Services, Student Counselling Services, the 24-hour Good 2 Talk hotline and wellness events and workshops.

Students can also continue to call Brock’s student counselling telephone line at 1-833-BROCK33 (1-833-276-2533, or 001-416-382-3257 if outside of North America) to receive 24-7 crisis support and to book personal counselling appointments.

For more information about the My SSP app and other personal counselling options, visit the Personal Counselling Services web page.

The My SSP app is funded, in part, by generous donations. To support Brock students’ mental health and wellness resources and supports, go to and select ‘Student Mental Health’ to donate.

To learn more about the mental health resources available at Brock, visit or

The video below offers an overview of the My SSP app.

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