A student withdrawing from residence, following the move-in day for each term, will pay a percentage of the full residence fee in accordance with the information contained in the following table. Residence Fee adjustments are calculated based on the date the student has properly completed the withdrawal process (e.g. checked out at their respective service desk).
Please note there may be personal, medical or disciplinary reasons that would result in an exception to this policy. Students seeking an exception should appeal following the instructions at the bottom of the page. The percentage charge below is applicable to the week, or any part thereof, as follows:
For early withdrawal information for Brock Suites, please visit the Brock Suites website.
Charges based on the full residence fee for students moving into residence during the 2025 Fall term (September-December).
| Dates | Percentage of full residence fee charged |
| Aug 30-Sept 7 | 25% |
| Sept 8-14 | 30% |
| Sept 15-21 | 35% |
| Sept 22-28 | 40% |
| Sept 29-Oct 5 | 45% |
| Oct 6-12 | 50% |
| Oct 13-19 | 51% |
| Oct 20-26 | 52% |
| Oct 27-Nov 2 | 53% |
| Nov 3-9 | 54% |
| Nov 10-16 | 55% |
| Nov 17-23 | 56% |
| Nov 24-Nov 30 | 57% |
| Dec 1-7 | 58% |
| Dec 8-14 | 59% |
| Dec 15-19 | 60% |
| From Dec 20 on | 100% |
Please read how to vacate a residence room. If a student withdraws from residence to circumvent our disciplinary process that student may be referred to the University Disciplinary Board.
For early withdrawal information for Brock Suites, please visit the Brock Suites website.
Charges for students who are new arrivals moving into residence during the 2026 Winter term (January-April).
| Dates | Percentage of winter term fee charged |
| January 5-11 | 25% |
| January 12-18 | 30% |
| January 19-25 | 40% |
| January 26-Feb 1 | 50% |
| February 2-8 | 60% |
| February 9-15 | 70% |
| February 16-22 | 80% |
| February 23-March 1 | 90% |
| March 2 and on | 100% |
Submitting Your Withdrawal
- Go to the Housing Services Hub. (It is essential that your browser is set to enable pop-ups/cookies).
- Click Login and then “Brock Student SSO”
- Login using your Brock username and password.
- Select “Request Forms”
- Select the application you would like to withdraw from (e.g. 2025 Residence Fall)
- Complete the steps in the form
This form may not be available to you if you have not checked into residence or during the Winter Break. Please email [email protected] for assistance with your early withdrawal request.
Appeal Process
Students who move out of residence early may lodge an appeal requesting an increased refund if they believe there are extenuating circumstances. An example would be a student who is forced to withdraw from University because of sudden illness. An email officially launching the appeal should be sent to the Manager of Housing Admissions and Administration at [email protected]. Documentation should be provided supporting the reason for the appeal. Documentation can be delivered:
- attached to your email;
- faxed to 905-688-0797;
- brought to room R224 in DeCew Residence;
- marked confidential and mailed to:
Manager Housing Admissions and Administration
Housing Services
Brock University
1812 Sir Isaac Brock Way
St. Catharines, ON
L2S 3A1
A successful appeal will result in the student being charged the per diem rate for the nights they were assigned to a residence room. They will forfeit their $500-deposit, as will anyone who cancels or withdraws after July 31st.
Troubleshooting tips
Students must login using “Brock Student SSO” and then their Brock issued email (which is the six-digit letter and number combination (e.g. ab14cd) and associated password. You will also need to use Microsoft Authenticator.
You are on the wrong tab. At the top of the page, click on the “Applicant and Student Self Serve” tab to see the icon for the residence application.
Usually the residence channel is on the right side. It has a blue bar with Residence in white at the top and the “Apply to Residence” icon below. If you can’t see it on the right side, scroll down or check on the left side of the page. It’s possible the icon has been minimized so you will only see the blue bar with Residence and no picture. Click on the white arrow in the blue bar to open up the channel and see the icon. If you still can’t see the channel, go to the top right side of the page and click Add More on the menu bar. You will see any inactive channels that can be added to the page.
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