Services in Residence

Our facilities and service desk teams are here to support you.

Open 24 hours a day and 7 days a week, the Service Desks are here to help. The Service Desk will be able to answer your questions and point you in the right direction. They also provide dispatch to on-duty residence staff, maintenance team members and emergency assistance. The Service Desks are the first response for most concerns and questions within our housing community.

North Service Desk (DeCew and Vallee): DeCew R223 (near stairwell 14), call 905-688-5550 x3706, or email

South Service Desk (Village and Lowenberger):  South Service Desk in the Lowenberger lobby, call x4311, or email

East Service Desk (Residence 8, Earp, Quarry View, Gateway Suites):  Residence 8 lobby, call x3220, or email

Maintenance Request

Buildings and Amenities

Garbage and Recycling

Laundry: Laundry rooms with Brock Card readers on washers and dryers are available in all of our residences.