Lost or Stolen Documents

Brock University DLI # 019394569014

It is your responsibility to keep your documents safe. We recommend you make photocopies and/or digital copies of all your important documents so that you have a record in the event they are lost or stolen.

Do not carry your passport as everyday identification. A better document to use for ID is an Ontario driver’s license or Ontario photo card.

If you think one of your important documents has been lost or stolen, first retrace your steps in case you can find it. If you may have lost it on campus, check the Brock lost and found. In any other location, contact their lost and found.

Lost or Stolen Documents FAQ

If your passport was lost or stolen, contact your local Embassy or Consulate to report it and for information on replacement. If you had a visa in your lost/stolen passport, you can request a new visa once you have a new passport. You should include an explanation of why you are requesting a new visa and provide supporting documentation. See Temporary Resident Visa.

For information on how to apply to IRCC for a replacement, see replacement of an immigration document. It is a paper application that must be mailed to IRCC.

Check the processing times for an average on how long decisions are taking.

As long as your lost/stolen study permit is still valid, you can continue to study (and work, if eligible) under the conditions of your lost/stolen study permit.

If your study permit is expiring within 6 months, you should apply for an extension rather than a replacement and explain.

Other Helpful Resources

There are services on and off campus that can assist you with locating lost or stolen items:

On Campus

Brock Campus Safety Services

Off campus (in the Niagara region)

Niagara Regional Police Service

For further assistance, get in touch with our international student advisors at isa@brocku.ca

Disclaimer

The information on this page is intended as general information for Brock University students. It has been reviewed by Brock International’s international student advising team who are Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Please note that this website is not a legal document.

Immigration information can change quickly and without notice, so always refer to Immigration, Refugees and Citizenship Canada for the most current information.