Off-Campus Support and Services

The following resources are for off-campus support and services. If you have any questions, or would like to suggest a resource to add to our existing list, please reach out to svsec@brocku.ca.

Emergency Services

Niagara’s Regional Police Service

Niagara’s Regional Police Service can be called in case of emergency, or when you feel the safety of people are at risk. They can also be called in non-emergency situations for help and to report a crime.

  • For emergencies, call: 9-1-1
  • For non-emergencies, please call:
    • St. Catharines, Niagara-on-the-Lake, Niagara Falls, and Thorold, call: 905-688-4111
    • Fort Erie, call: 905-871-2300
    • Pelham, call: 905-735-7811
    • Grimsby, Lincoln and West Lincoln, call: 905-945-2211
    • Welland, Wainfleet and Port Colborne, call: 905-735-7811
  • To report a crime online, go to: Online Reporting

Hamilton’s Police Service

Hamilton’s Police Service can be called in case of an emergency, or when you feel the safety of people are at risk. They can also be called for non-emergency situations for help, and to report a crime.

  • For emergencies, call: 9-1-1
  • For non-emergencies, call: 905-546-4925
  • To report online visit: Online Reporting

Brock Campus Security

Brock Campus Security can be called in case of an on-campus emergency. You can also report a crime that has occurred to a Brock Community member, or on Brock property.

  • For emergencies, call: 905-688-5550 x3200
  • For non-emergencies, call: 905-688-5550 x4300
  • For more information, visit their Website
  • Download the Brock Safety App:

Public Physical Health Resources

Sexual Assault Domestic Violence Treatment Program - Niagara

Regional unit at the St. Catharines General Hospital for all sexual assault and domestic violence services. They can gather sexual assault evidence kit, give you medical attention, perform STI and pregnancy testing and prevention, and provide free counselling. This service DOES NOT report cases to the police.

  • Phone: 905-378-4647 x45300
  • For free counselling call the number above Wednesdays from 9am-12pm to register
  • – Sexual Assault Domestic Violence Treatment Program – Niagara Website
  • For immediate medical care at any time, please present to one of Niagara’s Health emergency departments or urgent care centres.

    • Greater Niagara General Site
      5546 Portage Road
      Niagara Falls, ON L2E 6X2
    • St. Catharines Site 
      1200 Fourth Avenue
      St. Catharines, ON L2S 0A9
    • Port Colborne Site
      260 Sugarloaf Street
      Port Colborne, ON L3K 2N7
    • Welland Site
      65 Third Street
      Welland, ON L3B 4W6

Sexual Assault and Domestic Violence Care Centre - Hamilton

Response team located at Hamilton General Hospital and McMaster Children’s Hospital for all sexual ass­­­­­ault and domestic violence services. They can gather a sexual assault evidence kit, give you medical attention, perform STI and pregnancy testing and prevention, and provide free counselling. These locations do not report assault cases to police. You can request to see a SANE (Sexual Assault Nurse Examiner) to receive this service.

Sexual Health Centers - Niagara

A resource that connects people to available Sexual Health Centres around the Niagara region. Sexual Health Centres in Niagara may provide STI testing and treatment, birth control, pregnancy testing, morning after pill, unplanned pregnancy options and counselling, free condoms and a men’s clinic. All services are free and confidential. You do not need a health card to access these services.

Sexual Health Clinics - Hamilton

A resource that connects people to available Sexual Health Centres around the Hamilton Region. Sexual Health Clinics in the Hamilton Region offer information on safer sex practices, low-cost birth control (based on eligibility), low-cost Emergency Contraceptive Pill, free pregnancy testing, free STI testing and treatment, free condoms free hepatitis A and B vaccines for persons at risk, and free needle exchange and harm reduction supplies.

Ontario Coalition of Rape Crisis Centres

A service that connects victims and survivors if Sexual Violence with Sexual Assault Centres in any region across Ontario. This resource also offers free information and resources about Sexual Violence and Consent.

Quest: Specializing in Marginalized Communities' Health

Quest is a primary health care clinic that provides services to individuals experiencing social, economic and cultural barriers. They place emphasis on caring for: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (LGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Migrant Agricultural Workers (MAWP).

  • Call: 905-688-2558
  • Address: 145 Queenston Street, St. Catharines, ON, L2R 2Z9
  • Quest website

Niagara Reproductive Justice Centre

Niagara Reproductive Justice is a group of community members advocating for increased visibility of and access to sexual and reproductive health resources in Niagara.

Community Shelters – Niagara Region

Gillian’s Place

Gillian’s Place in St. Catharines offers support for women and children who have experienced abuse. They run a shelter for women with and without children, they provide free individual and group counselling, and a 24/7 support and information line.

YWCA St.Catharines - Emergency Women’s Shelter

YWCA St. Catharines and Niagara both offer emergency homeless shelters for women and children. They run 365 days a year, 24/7. If you need support:

  • Niagara Falls
    • Call: 905-988-3528 x4025
    • Address: 6135 Culp St., Niagara Falls, Ontario, L2G 2B6
  • St. Catharines
    • Call: 905-988-3528 and dial 0
    • Address: 183 King St., St. Catharines, Ontario, L2R 3J5
  • YMCA Emergency Women’s Shelter website

YWCA St.Catharines - Emergency Men’s Shelter

YWCA Niagara also offers a 365 day/year, 24/7 emergency men’s shelter for men and children. If you need support:

Birchway

For decades, women have turned to Birchway Niagara (formerly Women’s Place) for confidential and compassionate support when faced with the difficult issue of abuse.

Community Shelters- Hamilton/Burlington

Women’s Centre- Interval House - Hamilton

Hamilton’s Women’s Centre offers interval housing and shelters to women and children, a crisis line, education, counselling, legal advocacy services, and more. Please refer to the contact information below for details:

Native Women’s Centre – Hamilton

The Native Women’s Centre provides safe, emergency shelter for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law.

Halton Women’s Place – Halton/Burlington/Oakville

Halton Women’s Place is the ONLY women’s shelter in the Halton region providing emergency safe shelter and community outreach services to women and children experiencing domestic violence and abuse.

Mental Health –Crisis Services

Distress Centre Niagara

Offers 24/7 crisis lines for the Niagara Region. If you or someone you know is in crisis, you can call these hotlines for help, or just someone to talk to.

  • St. Catharines/Niagara Falls/Area: 905 688 3711
  • Port Colborne/Wainfleet/Area: 905 734 1212
  • Fort Erie/Area: 905 382 0689
  • Grimsby/West Lincoln/Area: 905 563 6674 
  • Distress Centre Niagara website

Crisis Outreach and Support Team (COAST)

Niagara and Hamilton Police mental health support and mobile response team. 

Canadian Mental Health Association

Niagara

Short-term counselling, urgent support services, Safe Beds, residential services. 

  • For immediate Mental Health support: 1-866-550-5205 (24/7 line)
  • General inquiries: 905-641-5222
  • COAST Niagara website

Hamilton

A service providing mental health counselling, skills training, referrals, advocacy, primary health care clinics. 

Mental Health – 2SLGBTQ+ Services

2SLGBTQ+ Youthline

A confidential, non-judgemental, and informed peer support for Ontario LGBTTQQ2SI youth. 

Trans Life Hotline

A hotline that is a peer support service run by trans people, for trans and questioning callers. For individuals in crisis, or just for someone to talk to about anything.

Quest: Specializing in Marginalized Communities' Health

Quest is a primary health care clinic that provides services to individuals experiencing social, economic and cultural barriers. They place emphasis on caring for: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (LGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Migrant Agricultural Workers (MAWP).

  • Call: 905-688-2558
  • Address: 145 Queenston Street, St. Catharines, ON, L2R 2Z9
  • Quest website

Mental Health - Indigenous Services

Talk 4 Healing- Indigenous Women Support Hotline

Culturally grounded, fully confidential helpline for Indigenous women available in 14 languages across Ontario.

Hope for Wellness- Indigenous Support Hotline

Offers immediate help to all Indigenous people across Canada. Counseling available in Cree, Ojibway, and Inuktitut. 

Native Women’s Shelter - Hamilton

The Native Women’s Centre provides safe, emergency shelter for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law.

For more resource

please go to the Human Rights and Equity Resource page