Each athlete will be assigned their own single bed in the unit. A maximum of five individuals can be assigned to each unit.

Three of the unit’s bedrooms are single rooms. These are bedrooms with one single/twin bed only. Each unit’s fourth bedroom is a double room. The double bedroom has two single/twin beds that are arranged in either loft, or bunk configuration. This means that the athletes assigned to the double room may be required to climb a short ladder to get into and out of bed.

Every bedroom in every unit has a lockable door, with a unique room key, provided to every registered and assigned guest at check-in.

The following items are included with each bed inside the Village Residence Townhouse Units:

• Clean bed linens
• Clean pillow (1)
• Bath towel (1)
• Wash cloth (1)
• Bar soap (1)
• Cup for rinsing (1)
• Room key (provided upon check-in at the Front Desk)

Brock University has self-serve laundry facilities within the residence buildings. Laundry services are available in Lowenberger, DeCew, Vallee, Earp and Residence 8.

Guests staying in Village Residence must contact the Front Desk and request to use the laundry facilities in nearby Lowenberger Residence.

Use of the laundry facilities requires you to purchase a laundry card at the Front Desk. Both the washing machines and dryers cost $1.75 CAD per use. A single-load wash and dry requires a laundry card with $3.50 loaded onto it. Higher dollar amounts are also available.

Laundry cards must be returned to the Accommodations Front Desk when empty or at checkout. Unused funds on the laundry card cannot be refunded. Lost or damaged cards are subject to a replacement fee of $5.00 CAD per card.

If you require laundry products, the Front Desk has detergent pods available for purchase. If you are unsure of the location of the laundry facilities, please ask Brock Conferences Services staff or at the Accommodations Front Desk.

Each unit has a communal area for the team to eat and visit together. This is a wonderful way to keep your visit with us economical and to provide healthy food options for your team.

Most units feature a full-size kitchen which includes a full-size fridge, stove, sink, counter  space, and cupboard space.

Newly-renovated units feature kitchenettes which include a full-size fridge, sink, counter  space, and cupboard space.

All units feature an eating area with table and chairs, as well as a small lounge area with a couch and chairs.

Brock University does not provide additional cooking equipment or kitchen supplies. Items such as pots, pans, cookware, dinnerware, glassware, cooking utensils and eating utensils are not provided by Brock University.

Please note: Brock University cannot guarantee availability of units with full-size kitchen upon booking. Please communicate with your group’s accommodation coordinator at Brock University to indicate a preference for a unit with a full-size kitchen for your stay on campus. 

Residence units are equipped with smoke detectors in the bedrooms and heat/carbon monoxide detectors in the hallways and mechanical areas. In the event of smoke or fire, the alarms will activate, and the Fire Department will automatically be notified.

What sets off detectors?

• Smoking of any kind, including vaping and e-cigarettes.
• Tampering with, removing, covering, or hitting the detectors.
• Burning food.
• Leaving appliances unattended while cooking.
• Using ovens, toasters, and/or pans that have grease/food spills built up, causing smoke to release when heated.
• Using personal hygiene devices or aerosol products near the devices (i.e perfume, cologne, steam from hair dryers or straighteners).

What do I do when alarms activate?

Residents are to evacuate the area of the alarm immediately (this may be the individual unit, a cluster of units, or an entire court) and meet with other guests from the affected area in the designated meeting place.

Campus Safety Services and the St. Catharines Fire Department will give the all-clear to notify when safe entry back into buildings is possible.

What can I do to prevent detectors from activating?

• Do not smoke anything inside any unit or bedroom.
• Do not touch, tamper, cover, or hang items from a detector.
• Keep cooking appliances clean by regularly wiping them down.
• Never leave the kitchen area when cooking.
• Do not spray any aerosol/liquid in the area of the detectors (perfumes, colognes, air fresheners, etc.).
• Do not use personal hygiene appliances (blow dryers, hair straighteners, curling irons, etc.) that give off air or steam near the detectors, particularly directly underneath them.
• Do not bring outside appliances into residence spaces (i.e., Crockpots, toasters, toaster ovens, rice cookers), with the exception of Village
  townhouse kitchens/kitchenettes.

What are the consequences of activating a fire alarm?

• You will receive a $75.00 charge and are responsible for all costs associated with the repair or reset.
• Under St. Catharines bylaw, the University will receive a fine for preventable false alarms from the St. Catharines Fire Department ($1,600-$2,500), and that fine will be forwarded to the individual responsible for the preventable false alarm.

The safety of our guests is a top priority. Information about safety on campus can be found at brocku.ca/campus-safety or on the Brock Safety app.

Brock University Campus Safety Services are available 24/7 in the event of a security concern or emergency.

Emergencies: 905-688-5550 x3200
Non-Emergencies: 905-688-5550 x4300

If calling from a cellphone, dial Brock University’s main phone number (905-688-5550), press 1 at the prompt, and dial the appropriate extension.
If calling from a campus landline, or using the phone in townhouse units, simply lift the receiver and dial the appropriate extension.

Daytime and overnight parking for Village Residence guests is located in Lot 3A and B, a short distance away from the townhouse units.

While loading or unloading luggage or supplies, guests are permitted to park in signed loading zones close to their accommodation area. Vehicles parked in signed loading zones must keep their hazard lights activated while parked, and must be moved to the designated guest parking lot within 15 minutes of parking in the loading area.

Oversized vehicles should be parked in Lot 2 where space permits.

A campus map is available here.

We recommend that all guests driving to campus, and/or parking on campus familiarize themselves with the rules and regulations of parking on campus prior to their arrival at Brock University.

For guests driving a vehicle with only a rear-facing license plate, it is important that you park your vehicle with the license plate facing the laneway, or you will be susceptible to a parking violation warning or fine.