Frequently Asked Questions

Updated June 29, 2020

General FAQ

Access to campus

Effective at 6 p.m. Friday, April 3, access to the University’s academic buildings is reduced as Brock moves to discourage non-essential visits and reduce the frequency of people leaving their homes and travelling through the community during the COVID-19 pandemic. 

The protocols apply to academic facilities at the main campus, and at the Marilyn I. Walker School of Fine and Performing Arts (MIWSFPA) in downtown St. Catharines. (Brock’s Hamilton Campus remains closed and is not accessible.)

Swipe-card readers for exterior entrances to academic buildings are being disabled. All visitors will need to check in, and check out, with Campus Security at designated entrances. 

Swipe cards will still be effective at interior doors for which they have been authorized.

Swipe card access also remains in effect for exterior entrances to residence buildings.

People coming to campus will need to show Brock employee or student ID. As part of its due diligence to protect staff and students, the University is limiting access to personnel who have been authorized to enter during this time.

All use of on-campus research labs, facilities, and equipment, and off-campus research facilities and sites, has now been suspended. Exceptions may be authorized by the Vice-President, Research (See Can I continue with my research?).

The University’s off-site working arrangements remain in effect, and staff and faculty are not permitted to work from their Brock offices during this time. However, anyone requiring a one-off visit to retrieve items will be able to enter for up to 60 minutes.

All people leaving any of the premises should exit through the same designated access points, and check out with the Campus Security team.

Swipe-card readers for exterior entrances have been disabled.

Access to all academic buildings at main campus must be done through the main entrance at the front of Schmon Tower, checking in and out at the Welcome Desk.

This will be open seven days a week, from 7 a.m. to 11 p.m. Anyone requiring access after hours should call Campus Security at 905-688-5550 x3200, or by using an Emergency Phone.

Swipe-card readers for exterior entrances have been disabled.

Persons needing to access academic buildings on the east campus — 573 Glenridge Ave.; the International Building; or Academic East — should phone Campus Security, who will respond within minutes.

Use one of the Emergency Phones to call Campus Security, or phone 905-688-5550 x3200. Security personnel will meet you at the building for screening prior to entry.

Swipe-card readers for exterior entrances have been disabled.

All entrances and departures should be made through the main lobby entrance, which will be staffed by Campus Security 24/7.

Visitors should go to the yellow emergency phone located outside the main lobby, and use it to contact Campus Security.

The Computer Commons on main campus, which also houses the ITS Help Desk, will continue to remain open Monday to Friday, from 10 a.m. to 2 p.m.

However, all access will be through the main entrance in front of Schmon Tower.

Due to Ontario government restrictions, access to the Computer Commons will be limited to five persons on each of the upper and lower levels.

General information

Brock University is an inclusive community where everyone is welcome and treated with respect.

The stigmatization of any group or individual has no place on our campus or in our country.

We recognize the dignity of each person, and build inclusivity and equity through understanding and respect for diverse identities.

If you believe that you, or someone you know, is being subjected to harassment, stereotyping or prejudicial assumptions, please contact the Office of Human Rights and Equity, located in MCE 206.  They can be reached at or 905-668-5550 extension 4859.

Coronaviruses are a large family of viruses that originate in animals but can cause respiratory illness in humans. Other novel coronaviruses have included Severe Acute Respiratory Syndrome (SARS).

Symptoms include fever, cough and difficulty breathing. However, these symptoms can also be caused by respiratory illnesses, pneumonia, influenza and other viruses.

Anyone developing these symptoms should contact their health-care provider.

Brock students showing coronavirus symptoms should go to a doctor of the local hospital, or contact Niagara Public Health.

Staff and faculty experiencing flu-like symptoms should follow their doctor’s advice for minimizing the spread of the flu by exercising good judgement in protecting yourself and others from spreading germs.

Please report your absence promptly to your supervisor per normal practice.  Staff and faculty who require five days of absence or greater are requested to submit the Attending Physician’s Statement to be completed by a medically licensed doctor.  For information on the short-term sick process, or to obtain the form, please access SharePoint.

For students learning or on placement in health care settings, leaders of health care facilities are aware of the steps needed to protect students and all other employees should it become necessary. Students should follow the directions of the administration of the facility.

If you are concerned about someone who is ill and exhibiting flu-like symptoms, or have other concerns about safety in your workplace, please speak to your manager or contact HR. Employees in the workplace who are ill with flu-like symptoms should advise their manager, stay home and seek out medical advice accordingly.

To prevent the spread of infectious diseases and keep healthy, follow these simple steps provided by Niagara Public Health.

Self-isolation means staying home. Do not use public transportation, taxis or rideshares. Do not attend work, school or other public places. Contact with others should be limited as much as possible. For more information, please see the Public Health Ontario tip sheet on self-isolation.

The Public Health Agency of Canada (PHAC) says medical masks, including surgical, medical procedure face masks and respirators (like N95 masks), must be kept for health-care workers and others providing direct care to COVID-19 patients. 

Wearing a non-medical mask (for example a homemade cloth mask) in the community has not been proven to protect the person wearing it. Strict hygiene and public health measures, including frequent hand washing and physical (social) distancing, will reduce your chance of being exposed to the virus.  

However, wearing a non-medical mask is an additional measure you can take to protect others around you. It is another way to cover your mouth and nose to prevent your respiratory droplets from contaminating others or landing on surfaces. Similar to the recommendation not to cough into your hands (instead, cover your cough with tissues or your sleeve) a mask can reduce the chance that others are coming into contact with your respiratory droplets.   

If wearing a non-medical mask makes you feel safer and stops you from touching your nose and mouth, that is also good. But remember not to touch or rub your eyes.  

It is important to understand that non-medical masks have limitations and need to be used safely.  

If you choose to use a non-medical face mask:  

  • You must wash your hands immediately before putting it on and immediately after taking it off (in addition to practicing good hand hygiene while wearing it)  
  • It should fit well (non-gaping)  
  • You should not share it with others  

Face masks can become contaminated on the outside, or when touched by your hands. When wearing a mask, take the following precautions to protect yourself:  

  • Avoid touching your face mask while using it  
  • Change a cloth mask as soon as it gets damp or soiled.
  • Cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly. Put them directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of.
  • Non-medical masks that cannot be washed should be discarded and replaced as soon as they get damp, soiled or crumpled. Dispose of masks properly in a lined garbage bin. Don’t leave discarded masks in shopping carts, on the ground, etc.

Non-medical masks alone will not prevent the spread of COVID-19. You must consistently and strictly adhere to good hygiene and public health measures, including frequent hand washing and physical distancing. 

Any students who are feeling anxious, and would like to speak to someone about their concerns, are encouraged to contact the Brock University personal counselling service at 1-833-276-2544 (1-833-Brock33). This phone is answered 24 hours a day.

For drop-in counselling, go to Schmon Tower, 4th floor, from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Brock Sports

On Monday, June 8, Ontario University Athletics (OUA) announced the cancellation of its sport programming and championships up until Dec. 31, 2020 based on provincial public health guidelines during the COVID-19 pandemic. Similar announcements were made by other provincial governing bodies across the country. Student-athletes who compete in fall sports will not lose a year of eligibility.

Fall (D2) sports cancelled includes: baseball, cross country, golf, lacrosse, rowing, rugby, soccer, softball, tennis and ultimate frisbee. All other varsity and club sports are on hold until December 31, 2020.

*Note: this ruling also applies to non-OUA sanctioned sports, such as men’s lacrosse and the majority of our club sports that fall outside of the OUA and U SPORTS offerings.

Brock Sports and the OUA are hopeful we can provide a quality experience for our student-athletes starting in January 2021. We will be closely monitoring the ongoing health considerations and viability for these future opportunities over the coming months. At this time, given the ever-evolving nature of the COVID-19 pandemic and its impact, no decisions have been made beyond the Fall Term timeframe. We are committed to delivering sport once our University administration and provincial public health authorities indicate it is safe to do so.

Over the past several months, the OUA has worked through a wide range of contingency plans for the 2020-21 sport schedule. The execution of these plans will ultimately be determined by any Winter Term (D3) announcements, but as we continue to plan for return-to-play in the new year, condensed schedules for two-semester sports would be part of the OUA/Brock sport programming.

The outlined timeline, cancelling all sport programming and championships up to Dec. 31, will remain in effect regardless of any potential decrease in the number of COVID-19 cases in Ontario. While this would be encouraging progress in the continued push to help flatten the curve and a positive sign toward the eventual safe return to play, it would not change the current plans, with the focus still being on a January 1, 2021 start. Additionally, as it pertains to the province’s phased re-opening, there are no further guarantees surrounding sport within this gradual implementation.

Brock Sports will be implementing return-to-train protocols in accordance with provincial health regulations and institutional policies and procedures when time allows, all while maintaining an emphasis on the health, safety and well-being of all participants. We will abide by University policies and procedures. Further direction on return-to-train guidelines will also be provided by the sport’s respective provincial and/or national organization. Any discussion surrounding return-to-train protocols, meanwhile, do not guarantee any timelines for a return-to-competition at this time. When we are able to return to campus for training, it will not be mandatory for you to do so if you do not feel comfortable or are unable to return to Niagara for any reason.

Brock Sports in collaboration with Brock Sports Medicine has prepared a multi-phased plan for return-to-training and return-to-competition. This plan can only be enacted upon once permission has been granted by the provincial government, public health and Brock University administration. In the meantime, please continue to have virtual meetings with your coaches and support staff who will provide virtual or home-based individual technical and tactical skill development plans during the COVID-19 pandemic.

Brock Sports in collaboration with Brock Sports Performance has prepared a multi-phased plan for return-to-training on campus including the BSPC, Rowing Centre weight room, gymnasia, fields etc. This plan can only be enacted upon once permission has been granted by the provincial government, public health and Brock University administration. In the meantime, please continue to utilize the virtual training programs via Team Buildr provided by Brock Sports Performance staff throughout the duration of the COVID-19 pandemic.

Brock Sports and the OUA have maintained frequent communication with U SPORTS, as well as our conference colleagues across the country, and we remain aligned with the direction set out by other post-secondary institutions. Along with the OUA announcement, similar action has been taken by Canada West and Atlantic University Sport, both of which have also announced the cancellation of their respective fall sport schedules, while a decision from Réseau du sport étudiant du Québec (RSEQ) is expected in the near future. U SPORTS has also cancelled all national championships for the Fall (D2) Term.

Brock Sports, the OUA and our national committee representatives are working closely with U SPORTS to ensure any updates to regulations are student-centered and minimize the impact to student-athletes. Many rules – including AFAs, eligibility and transfers – are national in scope. As such, they will be managed by U SPORTS, in harmonization across the country, with a corresponding announcement coming in the near future. Fall (D2) sports student-athletes will not lose a year of eligibility in the absence of a fall 2020 season.

We do not anticipate modifications to the OUA/U SPORTS academic requirements. It remains very important that student-athletes stay engaged in their coursework, working toward a degree, as they would during a typical season.

Yes, our expectations of Brock University student-athletes, whether at home or in the Niagara region, remain the same.

All university communication related to COVID-19 can be found on Brock’s coronavirus website at This includes general information about COVID-19 and answers to questions about health, wellness and prevention, along with further helpful FAQs.

Visit for details related to academics, the academic timetable, registration dates, etc.

Visit for details related to being an international student, resources provided, as well as important contact details.

Public health guidelines and safety factors will determine if campus residences will operate in the Fall Term. Residence application fees will be refunded as applicable if you decide not to live in Residence. Stay tuned to for updates as they are announced.

Brock Sports Medicine is continuing to offer Telehealth virtual assessments, treatment plans and reconditioning programs by our sports medicine physicians and lead therapists. For any inquiries please contact your team’s lead BSM therapist directly or email

Brock University is dedicated to supporting students with mental health resources.

  • Face-to-face counselling is currently not available, however same-day drop-in counselling is still accessible. Email to be contacted via Microsoft Teams with an appointment time and a counsellor’s name.
  • For 24/7 personal counselling phone 833-276-2533 (833-BROCK33).
  • From Monday to Friday, 8:30 a.m. to 4:30 p.m., students can access Student Health Services (SHS) by phoning 905-688-5550 x3243 to leave a message and contact number, or by emailing
  • If you have questions about COVID-19 symptoms and need to speak to a Student Health Services nurse, please email
  • For medical emergencies, students should phone 911.

Student Accessibility Services remains available for students and contact information can be found on the SAS website

Please contact the head coach of your sport for further details

The ‘professional’ aspect of professional sport adds a unique scope for those respective leagues. The OUA does not boast the same resources and funding to allocate toward adequate testing, alternative venues, and specialized travel. The logistics and resources required to take such lofty steps are not possible within university sport, especially when looking beyond just the games and further considering access to campus, a large student and staff population, accommodations, bus travel, etc.

Human Resources

Brock University campuses in St. Catharines remain open, however Brock is implementing a modified operational model, effective Tuesday, March 17 that will have the majority of faculty, librarians and staff working from home, unless otherwise directed by their supervisor. Guidelines for telecommuting work arrangements have been established and can be found here. Requests to use vacation or lieu/banked time can be approved by supervisors as operationally feasible.

Telecommuting is an arrangement whereby an employee fulfills their job responsibilities at a remote location that is not operated by the employer (for example, in an employee’s home), for one or more days per week.

For consideration:

  • A telecommuting arrangement does not change the employee’s basic terms and conditions of employment and should maintain an employee’s regular hours of work and income, such that it does not affect the employee’s pension and benefits plans provided by the University.
  • A supervisor can require the employee to report in different ways or on a different level of frequency than when the employee is physically at work. Examples include scheduling update meetings by phone or email to report on work progress.
  • The telecommuting employee must be reachable by telephone, text or instant messaging, email or other agreed-upon methods of contact during the agreed-upon hours of work; the same as they would have if they were working on University property.
  • Employees are responsible for ensuring that their remote workspace provides the same level of health, safety and security as the regular work office. Contact (Health, Safety and Wellness) with questions.
  • Although not required, supervisors are encouraged to assist the employee in setting up a remote workspace by, for example, providing equipment or supplies that the employee may need.
  • The normal departmental procedures apply for seeking approval for overtime, requesting vacation or other absences, and reporting illness.

Please also refer to the guide to creating temporary telecommuting work arrangements.

All employees must continue to report absences (including while working remotely off-site) as per normal departmental practices, even if you have been asked to self-isolate.

At this time, no employee is required to submit a doctor’s note or an Attending Physician’s Statement for flu-related absences, or for self-isolation as prescribed by the Public Health Agency of Canada and Niagara Region Public Health. Remote work arrangements will be facilitated with your supervisor during prescribed self-isolation. If a remote work arrangement is not feasible during prescribed self-isolation due to the nature of work and/or the operational needs of the department, eligible employees will have access to sick leave.

If you have questions regarding medical documentation as it pertains to any other illness or absence, please contact Health Management at x6086 and x4237.

Information on self-isolation can be found here. Information on COVID-19 symptoms can be found here.

If services offered by your department have been cancelled by the University, and no alternate work is available, all hourly (timesheet) and contract (Period Activity Pay) employees will be paid for any previously scheduled hours up to Saturday, March 28, 2020. This includes employees who are no longer working as a result of the cancellation of discretionary events that was announced by the University on March 12.

Instructors holding a current contract will continue to receive full pay and will be contacted by their supervisor to discuss alternate forms of class and exam delivery now that the University has suspended in-person classes and exams for the remainder of the academic term.

All teaching assistants, marker-graders, lab demonstrators and course co-ordinators holding a current contract will continue to receive full pay. Duties may need to be modified in response to the suspension of in-person classes and exams, in accordance with collective agreement provisions.

If you have any questions about contracts (Period Activity Pay) in Workday, please contact HR’s Compensation team through

We understand that the provincial government’s decision to close schools through April 5 is unexpected and will be concerning for many parents, including those who need to balance their childcare needs.

If coming to work or working remotely is not possible, various paid and unpaid leaves are available under collective agreement and other employment provisions, which may also include the Family Responsibility Leave as outlined in the Employment Standards Act. Vacation may also be requested in accordance with collective agreements and policies. Please note that absences/inability to work remotely related to school closures does not qualify for income replacement under the University’s sick leave process.

If you need assistance in determining your eligibility for a leave, please contact your Supervisor or HR’s Benefits staff at

Given the evolving coronavirus situation, Green Shield (GSC) is working collaboratively with pharmacy organizations, officials, and the Canadian Life and Health Insurance Association to ensure everyone has access to the medication they need. As a result, you will see some differences – most significantly, GSC’s 90-day supply requirement for maintenance medications has been reduced to a 30-day supply to help manage an increase in requests to refill medications. When it comes to requesting refills, we have adjusted our standard approach to allow for refills up to 14 days early. For certain medications with variable use, such as inhalers, it can be difficult to measure a consistent day supply. In the event that you require a refill for this type of medication, please ask your pharmacist to review the day supply, and if necessary they can utilize the resources available on to assist them with submitting the claim on your behalf. Keep in mind that officials recommend that patients maintain at least a 14- to 30-day supply of medication on hand but also warn against “stockpiling” as this creates an unnecessary risk of medication shortages.

In addition to an employee’s normal reporting process of absences to supervisors and recording in Workday, Brock University is asking that all employees experiencing COVID-19 like symptoms or have been diagnosed with COVID-19 or are self-isolating (as directed by Public Health or a Health Care Practitioner, or as a result of the guidelines published by Public Health) are tracked by logging into Brock DB’s portal COVID-19 page, regardless of working remotely off-site or not. Employees will have the option in this reporting tool to indicate if work is being performed remotely while in self-isolation.  Following recovery of symptoms and/or the self-isolation period has elapsed, employees will need to log in once again to provide this update through the portal.

All the data collected will be considered confidential and access is restricted to Health Management staff from Human Resources. It will only be shared with others as an aggregate without identifiers. Giving false information about your illness may impact Brock’s efforts to deal effectively with the pandemic.

To help inform our responses and actions in this rapidly changing environment, Brock takes direction from health officials at the Public Health Agency of Canada and Niagara Region Public Health. Currently, Public Health is advising a self-isolation period of 14 days for anyone returning to Canada from outside the country. Public Health has also provided guidelines for caregivers which includes self-monitoring and taking precautions here.

Since Public Health recommends self-isolation of only those who have travelled out of country and returned home, if working remotely is not possible, various paid and unpaid leaves can be discussed with your supervisor. Vacation may also be requested in accordance with collective agreements and policies.

If you need guidance on leaves, please contact the HR Benefits staff at

Public Health guidelines for self-isolation and self-monitoring can be found here.

Public Health guidelines on COVID-19 symptoms can be found here.

In response to the COVID-19 pandemic, many staff and faculty are working remotely and for some this may be a new experience. To ensure continued support and learning during this time, please remember that online learning continues to be available through LinkedIn Learning.

LinkedIn Learning offers a variety of videos taught by industry professionals and include timely topics such as:

This resource is free for Brock University staff, faculty and students. For more information and to login please visit LinkedIn Learning.

We recognize that any kind of illness, and particularly the declaration of a pandemic, may impact the mental well-being of our faculty and staff.

In an effort to support all of our employees at Brock, the Employee Family and Assistance Plan (EFAP) has been made available to all faculty and staff, regardless of eligibility. The EFAP is a great source of information and support and provides access to telephonic and e-counseling services. Information with regard to accessing these services is available at: workhealthlife

In addition, our EFAP provider, Shepell, is sharing resources and tips on a regular basis as information changes and evolves and we recommend that you visit the site regularly.  These resources, including articles and webinar links are being posted on our Employee Wellness SharePoint site here.

An electronic ROE is automatically produced in Workday and sent directly to Service Canada following the last pay date of your appointment.

During your active employment with the University (i.e. while your status is active in Workday), you can access payslips and T4s under the Pay section of your profile in Workday.

Following your last pay date, you will receive an email to your personal email account with instructions on how to obtain a 7-day temporary access to payslips within Workday to obtain your final payslip. It’s important to have your contact information up-to-date in Workday, including a personal email account (i.e. a non-Brock email), to ensure that any Payroll notifications will reach you.

Detailed information regarding payroll items is located on the Payroll SharePoint site. Important items for employees with appointments ending include:

  • Accessing Payslips and T4s
  • Accessing your final payslip within 7-day period after final pay deposit
  • Record of Employment (ROE)
  • Personal Contact Information (review and update if necessary)
  • Pay date schedules

Students living off-campus

Please refer to this website for details relating to protecting yourself.

Students are encouraged to be prepared in case they need to self-monitor, self-isolate, or isolate within their home for 14-days or more due to COVID-19. Specifically, students are encouraged to have a few weeks worth of food and supplies within their home and to renew and refill prescriptions so there is no need to leave their home if they become ill. For additional ideas and a sample grocery list, please click here.

As all courses will be delivered online for the Spring/Summer term and access to campus remains restricted, students living in rental accommodations off-campus are urged to practice physical distancing by returning home.

There will be no in-person classes during the Spring/Summer 2020 terms and students from outside of Niagara are urged to move home if possible.

Students are urged to communicate directly with their landlords regarding their situation and changes due to COVID-19. Open communication between landlords and students is very important during this time and you are encouraged to let your landlord know if you will be moving home temporarily or staying within your rental unit.

Please be aware of the following notices from the Landlord and Tenant Board (LTB) of Ontario:

  • LTB has suspended the issuance of eviction orders and all hearings related to eviction
  • LTB has postponed in-person hearings to a later date.

The Niagara Region has made temporary changes to garbage collections due to COVID-19. Please find a summary below and full details here:

  • There is no curbside collection of large household item/bulk goods for single family homes and apartments with six units or less until April 17. Residents who need to dispose of a large item can visit a Niagara Region landfill site for disposal.
  • Used tissues, and other organic material, must be placed in paper bags or certified compostable bags and tied before being placed in the Green Bin, so they don’t fall out.
  • All garbage must be placed in garbage bags and should not be loose in garbage containers.

There have not been any announcements to date that speak to flexibility/adjustments to legislation as it relates to lease agreement terms.

If your rental agreement is on a month-to-month or weekly basis, you can end it by giving your landlord proper notice. You aren’t responsible for paying rent past the end of the notice period. If you have a lease for a fixed term (e.g., 8 months or 12 months), you can give notice for the end of the fixed term. For information on how to end a tenancy, please see this brochure from the LTB.

You may also consider subletting or assigning your rental agreement. You can post an advertisement for your accommodation on Brock’s Off-Campus Living website.

There have not been any announcements to date that speak to flexibility/adjustments to legislation as it relates to lease agreement terms.

If your current, fixed term lease (i.e., 8 month, 12 month) is coming to an end, you have the option to continue to rent your current accommodation on a non-fixed-term (month-to-month). This flexible option would permit you to complete a traditional housing search once the ‘state of emergency’ is lifted, if you wanted to change accommodations.

Students are encouraged to wait until the state of emergency is lifted before conducting housing searches using traditional ways (i.e., viewing properties in-person/signing leases in-person). Students are also discouraged from renting accommodations before they have seen the property/unit.

If waiting until the state of emergency is lifted is not an option, students are encouraged to ask potential landlords to use technology that facilitates remote interactions only (e.g., video conference, digital signing) and virtual tours of the accommodation.

Please email to set-up an appointment to connect virtually or over the telephone with a member of the Brock Off-Campus Living and Neighbourhood Relations (OCLNR) team.

If your matter is legal in nature, you are encouraged to contact Niagara Community Legal Clinic for free legal advice over the telephone at 905-682-6635.

For more information related to your rights and responsibilities as a tenant, please contact The Landlord and Tenant Board at 1-888-332-3234. Steps to Justice is another reliable source of information related to housing law and changes due to COVID-19, they host a live chat Monday to Friday.

As all academic courses will be delivered online for the Spring/Summer term and access to campus remains restricted, students do not need to stay, return, or relocate to Niagara for academic reasons. Students who have a vacant room can consider subletting their room to a student who is not able to safely travel home. On the Brock Off-Campus living website, students can create a free advertisement to sublet their room monthly or for the Spring/Summer.

If moving is needed, student tenants are encouraged to plan ahead with their landlord and other housemates to ensure adherence to physical distancing requirements. Students and landlords may consider various options, including to stagger of defer movement where possible.

If you are currently at home, returning home or moving due to a lease agreement and you need to store personal items, students are encouraged to communicate with their landlord (or future tenants of the home) and discuss options for storing items within the home/garage. Students may need to draft an agreement with the landlord/tenant and investigate any implications and/or modifications to their content/renters insurance. If possible, students may also consider storing items with local family/friends.

Students are encouraged to plan for moving items with their landlord and other housemates to ensure adherence to physical distancing requirements. Students and landlords can consider various options, including to schedule a move-in day/time, stagger moving, or defer movement where possible. Please be advised that the Niagara Region has temporarily suspended the curbside collection of large household items/appliances. More information is available here.

There are several storage and moving options in the Niagara Region. Below are some examples of companies that can assist with this process. Please inquire about the safety measures taken by these companies as they relate to cleanliness, disinfecting, and physical distancing.

Students are encouraged to be precautious and thoroughly clean/disinfect all surfaces and items when they move out of their current accommodation and/or into a new home. Students can refer to the Niagara Region website for cleaning and disinfecting standards and adhere to proper hand hygiene to stop the spread of germs. In addition, students should ask their landlord about the cleaning/disinfecting procedures that have been taken between the previous and new tenants. If the unit you are moving into is furnished, students are encouraged to request 3-days between tenants. Please see this recommendation from Niagara Region Public Health here.

If you cannot return home, the Brock Off-Campus Living website is a great resource for finding off-campus rental accommodations while at Brock. When connecting with landlords, it is recommended to inquire about their willingness to provide lease flexibility or shorter-term accommodations that suit this unique rental environment. In addition, students and landlords must adhere to physical distancing recommendations; completing virtual property showings and communicating remotely are ways to do this. Additional off-campus accommodation options below:

Sublet a room off-campus

On the Brock Off-Campus Living website, you’ll also find postings by students looking to sublet their room off-campus for a shorter-term. We encourage you to browse these advertisements and connect directly with students/landlords to discuss next steps.

Hotels and home rentals

Local hotels and short-term rentals through Air BnB and other online home rental services provide additional options for students.

Continue current lease month-to-month

If your current, fixed term lease (i.e., 8 month, 12 month) is coming to an end, you likely have the option to continue to rent your current accommodation on a non-fixed-term (i.e. month-to-month). This more flexible option would permit you to complete a traditional housing search once the ‘state of emergency’ is lifted, if you wanted to change accommodations.

In recognition of the significant impact the current situation may have on students’ financial situation, the University has created the COVID-19 Undergraduate Student Emergency Bursary and the COVID-19 Graduate Student Emergency Bursary.

The bursaries will be used to provide short-term emergency financial aid for both graduate and undergraduate students who have experienced a demonstrated financial loss due to the pandemic.

To apply for the bursaries, undergraduate students should visit the OneApp site, and graduate students should visit the Graduate Studies site.


Yes, Brock University students will have a pro-rated parking credit applied to their student account which will be applied towards current and/or future tuition and fees. The pro- rated credit will be minus any ticket violations and applicable fees.

1. You have additional credits available for release:

If you have additional credits available for release (e.g. tuition related credits) on your account in addition to the parking credit you may request a refund which will be handled by regular processing rules provided on the request a refund form. Due to volume and COVID -19 remote work plans, please allow up to 30 business days for processing.

2. You have applied to convocate and only have a parking credit on your account:

Log into

Go to your student financial history to review your student account. If you have a credit balance (an amount displayed in brackets) you may request a refund.  All available credit on your student account will be released at this time.

Upon submission of your request, you will receive an email to your Brock email account that explains the steps to complete your Interac E-transfer once the refund is processed. If there is no longer a credit available at the time of processing, the request will become null and void.

Due to volume and COVID-19 remote work plans, please allow up to 30 business days for processing.

3. You have not applied to convocate, are not returning to studies in September and only have a parking credit on your account:

After the September registration close date, log into

Go to your student financial history to review your student account. If you have a credit balance (an amount displayed in brackets) you may request a refund.

Upon submission of your request, you will receive an email to your Brock email account that explains the steps to complete your Interac E-transfer once the refund is processed. If there is no longer a credit available at the time of processing, the request will become null and void.

Due to volume and COVID -19 remote work plans, please allow up to 30 business days for processing.

Parking Services will be issuing pro-rated refunds to you reflecting the month of April. The refund will be net any outstanding tickets and applicable fees as per the Parking Services refunded policy. Cheques will be issued from Finance over the coming month.


Brock is prohibiting all student, faculty and staff travel outside Canada as per the travel advisories issued by Global Affairs Canada.

  • The University is also updating and clarifying its travel cancellation policies.
  • When travel is allowed, Brock will continue to adhere to the travel advisories as issued by Global Affairs Canada.

The Public Health Agency of Canada is recommending that travellers avoid all non-essential travel outside of Canada.

The Government of Canada has recommended:

  • Avoid non-essential travel outside of Canada until further notice. This includes cruise ships. To limit the spread of COVID-19, many countries have put in place travel or border restrictions and other measures such as movement restrictions and quarantines. Airlines have cancelled flights. New restrictions may be imposed with little warning. Your travel plans may be severely disrupted and you may be forced to remain outside of Canada longer than expected. Contact your airline or tour operator to determine options for cancelling or postponing your trip.
  • If you are still considering travelling or are already outside of Canada:
  • Check your destination’s Safety and security, Entry/exit requirements and Health sections.
  • Get the Government of Canada’s latest updates on COVID-19.
  • Check the Pandemic COVID-19 travel health notice.
  • Find out what commercial options are still available to return to Canada. Consider returning to Canada earlier than planned if these options are becoming more limited.
  • Ensure that you have sufficient finances and necessities, including medication, in case your travels are disrupted.
  • Check with your travel insurance provider to know more about their policies related to COVID-19. Find out if you are covered for medical treatment if you become infected with COVID-19 as well as for extended stays outside of Canada.
  • This advisory overrides all other risk levels, with the exception of areas for which we advise to avoid all travel (including regional advisories). The avoid all travel advisories remain valid.

In addition, Brock is prohibiting all student, faculty and staff travel outside Canada that is not vital to the academic mission.

Tri-Council travel expenses  

The three federal granting agencies confirm that the reimbursement of non-refundable travel fees from agency funds is acceptable, considering the impacts of COVID-19. This applies to the travel of both principal investigators and research personnel, when cancellation occurs. More information is available at

University-funded travel expenses

For travel booked prior to this communication (March 12, 2020), Brock faculty and staff can submit for reimbursement for any non-refundable travel fees, considering the impacts of COVID-19. Reimbursement must be allocated from the funding source (ie. PER, internal research grants, department budgets) originally intended and approved to cover the cost of travel.

Note:  Non-refundable travel fees for travel booked after the date of this communication will not be reimbursed. For this reason, the University encourages faculty and staff to purchase additional travel cancelation insurance, as well as additional travel health insurance. The costs for purchasing additional insurance will be considered eligible for reimbursement from the funding source intended to cover the cost of the travel (ie. PER, internal research grants, department budgets).

If reimbursement is provided for travel costs where a service provider issues a credit to the claimant, the claimant is responsible for ensuring the credit is used for future University activities and not for personal use. The claimant must refund the University for the cost of the credit if they decide to repurpose the credit for personal use.

All other Travel, Meals, and Hospitality Policy and Professional Expense Reimbursement Policy requirements and approval protocols remain in place.

Brock employees with travel coverage as part of their benefits package with Green Shield (GSC) should be aware of the following information:

The travel benefit is specific to medical emergencies

The latest official Government of Canada travel advisory says to avoid non-essential travel outside of Canada until further notice. What does this mean for my travel coverage if I still choose to travel?

In light of the latest Government of Canada advisory, Green Shield will not cover any emergency travel expenses related to the coronavirus (COVID-19), whether incurred on a cruise or any other type of travel. However, unrelated incidents (e.g. a fall, accident, heart attack) would still be considered, subject to the terms of your plan. This position now applies to all destinations globally. For more details on travelling at this time, please check the latest advisory.

What does it mean for my coverage if I’m already away from home for non-essential travel outside Canada (and left prior to the Government advisory), but the advisory status has changed since I arrived at the destination?

Most importantly, refer to the Government of Canada travel advisory, which includes the recommendation to find out what commercial options are still available to return to Canada and consider returning to Canada earlier than planned if these options are becoming more limited. While there is not currently a time limit imposed for returning home, all travelers should return to Canada as soon as possible as per advice from the Government of Canada. Please note: with the rapid changes occurring, this information may change at any time.

Where there are no options to return to Canada at this time: If your travel coverage will expire while stranded in an area under quarantine (due to the trip day limit or a limited coverage period), and you left Canada prior to applicable Government advisories, GSC will extend the emergency medical coverage until the end of the period of quarantine, including for coronavirus-related claims. If you are stranded beyond the planned return date from your trip in an area under quarantine, GSC will allow reimbursement for meals and accommodations for the additional unplanned days up to the amount included in your benefits plan, assuming you left Canada prior to the applicable advisories being issued.

If you left Canada after the applicable advisories were in place: Travel coverage will not be extended and GSC will not cover any emergency travel expenses related to the coronavirus. However, unrelated incidents (e.g. a fall, accident, heart attack) would still be considered, subject to the terms of your plan

What should I do if I experience coronavirus symptoms while travelling?

Keep in mind that, per the Government of Canada advisory, all non-essential travel should be avoided (and that GSC will not cover any emergency travel expenses related to the coronavirus). If you do travel and coronavirus symptoms arise, contact GSC Travel Assistance immediately for support. You can find the phone number on the back of your ID card (as well as on your electronic ID on GSC’s mobile app).

If I still decide to travel, is there anything else I should do before I leave? If you make the choice to travel, we strongly recommend that you register for Global Affairs as another source of timely information.

As this information is being updated on a regular basis, all plan members should consult Green Shield’s online COVID-19 Support Centre and Green Shield’s Frequently Asked Questions under the category of ‘Travel Benefits’ if they have any questions, and especially before traveling.  Additional information is also posted on the HR Sharepoint site under Benefits.

Additional information can be obtained by calling Green Shield at 1-888-711-1119.

According to the Government of Canada, it is important for all travellers to:

  • Self-isolate for 14 days after your return from travel outside of Canada
  • Monitor your health for fever, cough or difficulty breathing
  • Wash your hands often for 20 seconds and cover your mouth and nose with your arm when coughing or sneezing.

All employees must continue to report absences as per normal departmental practices, even if they have been asked to self-isolate.

Academics and research FAQ


The James A. Gibson Library is now closed, but online services will continue to be provided. Click here for full details.

The Computer Commons (Fish Bowl) and IT Help Desk located in it are open Monday to Friday from 10 a.m. to 2 p.m. and closed on weekends.

Following the Province of Ontario’s directives to limit gatherings to five people, limits are being placed on the number of users in the Computer Commons (Fish Bowl) at any one time.

Access is now limited to five people on the upper level of the Computer Commons and five on the lower level. Students using the space are asked to physically distance themselves and not work in groups. Floor markings have been installed outside the space so that any students waiting to access the computer lab will be practising appropriate physical distancing. A time limit will be used if there are students waiting.

In addition to enhanced cleaning measures from custodial staff, students will be provided gloves and wipes to wipe down workspaces before use.

Assignments and in-person classes are suspended the week of March 16. Students will not be penalized for not handing assignments that are due. Online and virtual courses will resume March 23 with individual faculty members sharing plans soon.

Yes, classes that have been running online all term will continue as planned the week of March 16. In-person classes will switch to online classes as of March 23.

Faculty members and instructors will be providing information on their courses to students in the coming days.

We anticipate the Spring/Summer Term to be in a virtual format. There is no need to stay on campus if you are registered in Spring/Summer courses.

All optional experiential education opportunities that are not part of a professional practicum are suspended as we have suspended all classes. Practicums and clinicals for Nursing students have also been suspended and the remainder of the term will be run online.

Graduate students

Immigration Canada has announced that courses of study being delivered online will not affect international students’ eligibility for the Post-Graduate Work Program (PGWP). For up-to-date information, please click here.

All teaching assistants holding a current contract will continue to receive full pay. Duties may need to be modified in response to the suspension of in-person classes and exams, in accordance with collective agreement provisions.

If you have any questions about contracts (Period Activity Pay) in Workday, please contact HR’s Compensation team through

We encourage graduate students to continue virtual interactions during this time. Lifesize is available to all students, and any students with a staff account can also access Microsoft Teams.

Please connect with your supervisor and Graduate Program Director for program specific questions.

Canada Graduate Scholarships – Masters CGS M

The opening of the Research portal for students to accept or decline awards has been delayed until April 15th, 2020.

Additional information

Postgraduate Scholarships and Canada Graduate Scholarships – Doctoral PGS/CGS D

No delays have been communicated at this time.

Additional information

Announcements for the first round of OGS offers will be announced on April 15th. Applicants who are not given an offer of award during the first round, may be notified at a later date.

Yes it is quite normal to be stressed during this period of uncertainty. FGS recognizes this is a challenging time for many Graduate Students and has developed a resource sheet to help support your mental well being.

If you are intending to apply to either graduate school or a professional program, where numeric grades are factored into acceptances and entrance award decisions, the credit/no credit notations will not be used in your average. Please consult with your Graduate Program Director, supervisor, or departmental advisor to assist you with making a decision that will best support your future goals.

Graduate students who require existing data sets or related materials in order to facilitate work from home may have one-time access to campus offices or laboratories to pick these up. No senior administrative authorization is required for access of this type. Scientific equipment or infrastructure is not to be removed.

Access and pick-up of materials must comply with relevant regulations, including public health and safety protocols, research ethics guidance regarding confidentiality and security of data, and intellectual property agreements and policies regarding ownership and sharing of data. Students are asked to confirm the required protocols with their supervisors or Graduate Program Directors in advance.

See Access to University buildings for current access procedures.

International students

International Student Medical Coverage

UHIP covers eligible medically necessary health services and medical treatments, including COVID-19. More information regarding your coverage is available on the UHIP website.

To review coverage of medication, please review the StudentVIP website or reach out to BUSU (for undergraduate students) or GSA (for graduate students) office.

Please contact to find out whether you’re eligible to extend your coverage.

No. UHIP eligibility requirements can be found here. Please consider purchasing private medical insurance. StudentVIP offers primary medical care insurance. Follow this link and review the information listed under the ‘International Students’ section.

Your coverage can be different when you are outside of Ontario or Canada. Please check the UHIP website to understand your coverage.

International Student Immigration Information

Renee Ji, Brock International Student Advisor, is available to discuss study permit and visa related issues by email at:

Study permit holders must continue to meet certain conditions as outlined on The Government of Canada IRCC website.

Immigration, Refugees and Citizenship Canada has updated measures in place to accommodate needs due to the COVID-19 outbreak.

Immigration, Refugees and Citizenship Canada has updated measures in place to accommodate needs due to the COVID-19 outbreak.

If you’re planning to travel outside of Canada, please review the official Government of Canada travel advisories before finalizing your itinerary. The Government of Canada has also announced additional measures to prevent the spread of COVID-19. This includes closing Canada’s borders to non-citizens and non-residents of Canada effective Wednesday, March 18. Depending on the length of the border closure, re-entry in Canada may not be possible. We encourage you to document all relevant information (such as news and government announcements) in case you need them for future immigration applications.

Registrar’s Office


For COVID-19 frequently asked questions related to the Brock University admissions process, please visit the Admissions website.

Academic advising

Academic advising appointments are available via phone and email during this time with the Central Advising team in the Office of the Registrar. Your advisor will call you at your scheduled appointment time. Please include a contact number where you can be reached when setting up your appointment.

To inquire about appointments with departmental academic advisors, please email your advisor directly. Find a complete list of academic advisors here.

Phone appointments for the Central Academic Advising (Academic Advising and Exploration Services) team can be booked as usual through your and your advisor will call you through Microsoft Teams at your appointment time.

  1. Log into your and book an appointment with your Academic Advisor.
  2. Receive an invitation sent by your Academic Advisor from Microsoft Teams Calendar
  3. Accept the invitation
  4. Go to the Teams Calendar and click on your appointment
  5. Click “Join” to join the appointment

If you are considering changing your major, please book an appointment with an Academic Advisor within the Office of the Registrar or email to have your questions regarding a major change addressed.

Brock Central

It is recommended to make tuition payments through online banking. For all possible payment methods go to the SAFA website. Make sure to allow 2-3 business days for your payment to process to your student account.

Transcripts requests are available through Brock DB. Transcripts can be requested and will be provided through mail only. Please allow some delays in delivery time due to the impact of the Covid-19 pandemic. If a transcript is needed for another post-secondary institution in Ontario, these can be sent directly to the school as a PDF document. This is not an official transcript but will be accepted by any Ontario on an interim basis. The original transcript will be sent by mail to the requesting student.

Duplicate Diploma requests are available through BrockDB. Duplicate Diplomas can be requested and will be sent via courier. Please allow some delays in delivery time due to the impact of COVID-19 pandemic.


For more information about Spring Convocation 2020, please see the latest message from President Gervan Fearon.

Grad photos will not be taking place on campus until the University re-opens. Please contact Luxarte directly at 1-800-267-2379 or email at

Yes. All students who are eligible to graduate will still have their degrees conferred in June, provided students have registered to graduate and paid any required and/or outstanding fees. Degrees will be conferred in absentia on a date to be determined in June, and the parchment will be mailed out shortly thereafter.

Yes. The University has committed to providing an in-person celebratory event for graduates at a time when public health directives permit large gatherings. The University will send out a communication once a date has been determined.

Yes. You have the option of deferring your graduation to another date, however, please note this will mean that your degree will not be conferred until that time. As an example, if you are a Spring graduate, your degree conferred date will be in June. If you defer your graduation to Fall, your degree conferred date will not be until October.

No. The fee is still applicable. An in-person celebratory event will be planned for a later time. The date, location and time of this celebration will be confirmed once health officials permit large gatherings to again take place. Diplomas will be mailed out to graduating students.

Yes. If you intend to have your degree conferred in June, you will need to submit an ‘Intent to Graduate’ form through your student portal as soon as possible and pay the associated fee.

Yes. Please check of the absentia option on the ‘Intent to Graduate’ form in your student portal in order have your diploma included in our mailout following the conferral of degrees in June.

We anticipate mailing out diplomas in July. However, due to the evolving COVID-19 pandemic, we can not guarantee the exact mail out date of your diploma at this time. For updates, please monitor the Convocation website.

At this point, the information and advisories issued by Public Health and government officials suggest it’s too early to be able to confirm specifics about the fall. Gatherings of more than five people are not permitted in Ontario at this time. However, we will provide further updates once this information comes available.


Students should reach out to their Instructors directly for more information on how their exam will be impacted by the cancellation of face-to-face classes, seminars and exams.

On March 13, Brock University suspended all face-to-face classes, lectures, seminars, tests and exams for the rest of this academic term, as well announced that all events and activities are being cancelled through June 1st. All distance exams that were scheduled at Brock University have been cancelled until further notice.

Non-Brock students scheduled to write a distance exam at Brock: 

We highly recommend that students reach out to their host institution for further direction on how to proceed with their exams.
Please note that while your face-to-face exam scheduled at Brock has been cancelled, you are responsible to reach out to your host institution/professor to determine your next steps.

Brock Students scheduled to write a Brock exam at a distant testing centre: 

Brock students who have arranged to write their exams at a distant testing centre should reach out to their instructors to determine next steps and the format of their exams. In addition, we highly recommend that Brock students contact the distant testing center to discuss refund alternatives if they are no longer required to write an exam in person.


Please visit the timetable and/or course planning via for course offerings. You may need to check with the departmental coordinator prior to dropping the course.

You will need to have your account reactivated by calling the IT Help Desk at 905-688-5550  x4537 between 10 a.m. to 2 p.m. Please make sure to have your student number or campus ID ready as we will need to ask verification of identity questions.

  1. Applicants to Brock: Please email for a password reset.
  2. All current students and Alumni: Please call 905-688-5550  x4357 between 10 a.m. to 2 p.m. Make sure to have your student ID or campus ID ready.

Students must have Department/Centre approval for the equivalent course, or the subject most similar to the desired course(s) prior to submitting the form to the Registrar’s Office. Approved Letters of Permission will be sent to the host university where required and a copy will be sent to you, the student. Please ensure you are submitting the form with enough time for processing. Letters of Permission can take up to 10 business days for processing. Please download the Letter of Permission application form. Please follow the directions on the form to upload the signed form and application fee via your student portal.

With the sudden and unplanned disruption of the academic term, Brock implemented a series of measures to ease burdens and uncertainties for students. On April 1, 2020 Brock University Senate passed a motion introducing new options that provide students with greater flexibility and choices regarding how grades are presented on transcripts for any course affected by the Winter 2020 COVID-19 disruption.

Students can complete the options per course, on one form. Please do not submit multiple forms.

We encourage students to continue to submit course work until the course is complete. Students are not considered to be withdrawn until the request form is submitted and processed with the option ‘withdrawal due to disruption’ selected.

We encourage all students to carefully think about the available options before making a final decision, and waiting until final grades are received before taking any action. Reach out to your Academic Advisor to discuss the options before making a decision.

No. Option 1 is for students choose to maintain the alpha/numeric grade assigned for the course (i.e. the default option). No action is required to maintain the final grade assigned for the course.

The completed form will need to be submitted through your Brock email to by 11:59pm on Wednesday, June 3, 2020.

The form is available online.

Students are strongly encouraged to wait until final grades are received before submitting the grade options due to disruption form.

The options available to students are for academic grades only. These grade options do not include a provision for fee considerations or fee appeals.

After the form is processed by Records, the action is considered final and cannot be reversed.

As an International graduate student, you will need to main full-time status to be eligible for PGWP, please consult with the Faculty of Graduate Studies to see how selecting this option would impact your student status.

As an International undergraduate student, you will need to maintain registration in a minimum of 3.0 credits during the FW to be considered a full time student. Withdrawing below 3.0 credits will impact your PGWP negatively. Should you have any concerns, please reach out to Brock International Services,


Following the guidance of public health experts, we are discouraging all unnecessary travel and instead suggest that you take advantage of our virtual tour available at

We are monitoring this evolving situation closely and are in consultations with public health officials. Campus tours will be offered again once normal campus operations resume. Please visit for updates and to take our virtual tour.

Given the uncertainty surrounding this situation, we currently do not plan to reschedule Open House. We’re continuing to develop virtual and digital resources to help guide you through the next steps of your decision-making process. We will once again host events on campus once normal operations resume.

Please visit for your next steps and to take our virtual tour.


No, all face-to-face course delivery will be discontinued for the Spring session.

Please email to let us know that you will not be holding your exam.

Please check with the Centre For Pedagogical Innovation at for more information on running your examinations online.

No. We will not be requiring exams scripts to be submitted for the April 2019 exam session. If you wish to submit a copy of your exam to be placed on reserve in the library, you can do so by emailing a .pdf of your script to AFTER your exam has been held.

Courses scheduled to start prior to May 4th will run as scheduled. Please refer to the appropriate registration guide to verify your Duration start date. All spring and summer courses will run online.

The procedure to add a new class has not changed. All requests will be required to be scheduled within existing Durations and will require approval of the Dean’s Office.

In order to minimize the potential impact on students, we would request that changes to course Durations only be requested in extraordinary circumstances as these changes may have an impact on a students’ ability to remain in the course. Requests can only be considered for course Durations that already exist and should be received no later than April 15th in order to ensure students have ample time to adjust their schedules if needed. Any request to change the Duration of a course will require approval from the Dean’s Office.

Normal cancelation procedures will apply.

Formats should still align with Calendar listings and outlined in the Syllabus for students. Courses will remain online in a virtual environment as per University guidelines.

Requests to add or remove secondary components should follow the normal procedure and be submitted to the scheduling team on a course change grid.

Requests to increase or lower the course enrollment numbers should follow the normal procedure and be submitted to the scheduling team on a course change grid.


Despite the University closure on July 2 and 3, researchers who have been scheduled for access to their on-campus research spaces on these days can proceed at their discretion. It is particularly important that researchers minimize their footprint while they are on campus on these days, taking care to limit their movement around campus and being diligent in their cleaning and sanitizing efforts.

This research access is dependent upon the generosity of support staff across campus who have stepped in to work through these holidays to be able to support researchers.

Brock’s Vice-President, Research Tim Kenyon has announced that laboratories across the University are opening for a substantially wider range of approved users beginning Monday, June 15. Approved users will have access to research labs from 8 a.m. to 8 p.m. Monday to Friday (excluding University holidays) under certain conditions. Please see this memo for full information.

After reviewing the memo in detail, faculty researchers/supervisors should submit the Research Facility Access and Prioritization Request Form and relevant sections of the COVID-19 Supervisor Checklist to their Associate Dean, Research.

Prior to returning to campus or field research sites, all authorized users must complete the COVID-19 Safety Considerations on Campus training module from the Health_and_Safety Sakai site (for students and for employees). Research lab users must also complete the COVID-19 Safety Considerations for Laboratory Spaces, which is also available on the Sakai site.

The Research Access Task Force, on the basis of expert input from research administrators, Health, Safety & Wellness (HSW) staff, and survey feedback from over 400 researchers and graduate students, has drafted the Brock University Plan for Expanded Access to Research Facilities During Pandemic. This document, here including as an appendix the HSW supporting document “Reopening Shared Campus Spaces in COVID-19 Pandemic Conditions: General Guidance,” informs the June 15 Research Facility Access Expansion. It also will both inform and continue to be refined in light of the Emergency Management Group’s planning for safety, resourcing, and wider access to campus facilities more generally. Please refer to this site to find the most recent version of the Plan.

The Province of Ontario has adopted a gradual, staged, regional approach to re-opening businesses, services, and public spaces. The approach is aligned with existing provincial emergency orders, thus applying to “workplaces that can operate safely by following public health and safety guidelines.”

Within these constraints, Stage 1 of the plan incorporated some language applying to research organizations, including universities. The associated detailed list notes that permissible activities include: “Professional services related to conducting research and experimental development in physical, engineering and life sciences including electronics, computers, chemistry, oceanography, geology, mathematics, physics, environmental, medicine, health, biology, botany, biotechnology, agriculture, fisheries, forestry, pharmacy, veterinary and other allied subjects.”

As the Province’s communiqué makes clear, this component of the announcement does not itself represent a material change regarding operations in research organizations. The examples in question are flagged as being listed merely “for clarity,” given that, in general, “these services are already permitted under the ‘Research’ section of the List of Essential Workplaces.”

The earlier provincial designation already permitted research in all disciplines, not only the illustrative examples provided in the May 14 announcement, conditional on the requirement to follow public health guidelines, emergency orders, and workplace safety regulations. In keeping with that designation, research, scholarship, and creative activity at Brock have continued throughout the pandemic. A wide range of research programs, including many for which laboratory work is a key element, involve activities that can be conducted remotely under stay-at-home guidelines.

Limitations on access to research facilities, at Brock as at other universities, have reflected and continue to reflect broader institutional limitations on access to facilities. These are premised on the need to respect public health guidelines, and to prioritize the safety of students, staff, faculty members, and the wider public. The university is expanding access to research facilities and sites where researchers have been able to present plans that clearly meet the criteria, mitigate risk, and provide assurances that the public health guidelines are being met. The discussion of core principles and the survey of researchers undertaken through Brock University’s Research Access Task Force will enable research considerations and priorities to continue to inform the University’s plans to modify campus access and activities in the weeks and months ahead.

At present, research services at Brock University continue to function, though with staff working predominantly off site. Access to campus is limited to those with authorization.

As of April 3, research activity in the following sites is suspended and these sites may not be accessed without explicit permission:

  • Research facilities, laboratories, or equipment on Brock campus
  • Shared research facilities, laboratories, or equipment in non-Brock settings
  • Any remote or isolated area with limited healthcare infrastructure

Research activity more generally is suspended unless it complies with every one of the following directions. In this declared state of emergency, it is essential that all researchers attend to public safety and take steps to reduce risks of transmission. Public health guidance includes the following directions:

  • Avoid crowded places. As per Ontario government, no more than 5 people.
  • Practice physical distancing (stay at least 2 metres from other individuals).
  • Wash your hands often with soap and water. Carry hand sanitizer for use when soap and water are not readily available.
  • Avoid touching your face.
  • Cough or sneeze into your arm or a tissue. Dispose of tissues safely and wash your hands.
  • Disinfect frequently touched surfaces.
  • Avoid non-essential travel.
  • Stay home as much as possible. Minimize your time in public spaces.
  • Take extra precautions to protect vulnerable people and communities.
  • Self-isolate if you may have been exposed to COVID-19 or if you have travelled internationally in the past 14 days.

Access to research facilities or sites may be authorized by the Vice-President Research or designates. The current application and authorization processes, as well as criteria for safety and prioritization, are outlined in the June 15 Research Facility Access Expansion memo.

The Brock University Plan for Expanded Access to Research Facilities During Pandemic outlines the specific conditions enabling authorization of research activities currently open to approval for facility access. This is currently those activities captured under Priority Timelines One and Two in the Plan:

Priority Timeline 1: Research requiring immediate on-site activity (authorized in April and May)

  • Specific projects related to COVID–19;
  • Research activities that are part of essential clinical care;
  • Research that could not be suspended without significant risk to persons, animal welfare, infrastructure, or crucial data;
  • Life science and other field research in local sites (not involving human participants) that does not involve site activity by students (qua students) or access to research facilities (beyond one-time equipment pick-up); and
  • Time-sensitive analytical testing services provided to partner organizations deemed essential under provincial orders.

Priority Timeline 2: Research requiring immediate on-site activity to minimize negative impacts that would occur by the end of the summer

  • Time-sensitive life science and other field research in local sites (not involving human participants), including those activities that necessitate (a) laboratory/research facility access to protect data samples collected in the field and (b) the engagement of students to support degree completion;
  • Research that, if paused, would negatively impact the ability of a student to complete program requirements and requires minimal on-site work/time to complete;
  • Research that is at a critical stage or close to an endpoint; and
  • Highly unique research circumstances.

Human participant research involving in-person contact is not allowed at this point unless the risks to participants of suspending ongoing research outweigh the risks of continuing that research (see What if my research involves in-person contact with human participants?). This information will be updated when other human research becomes possible under strict safety precautions and with clearance from the Research Ethics Board. Human participant research is necessarily a late-stage addition to the research priority timelines due to its complexity.

Please review the Plan and supporting documents carefully for the conditions, limitations, and necessary approval processes that apply to all research activities.

Prior to returning to campus or field research sites, all authorized users must complete the COVID-19 Safety Considerations on Campus training module from the Health_and_Safety Sakai site (for students and for employees). Research lab users must also complete the COVID-19 Safety Considerations for Laboratory Spaces, which is also available on the Sakai site.

Access to research laboratories and research facilities on Brock’s campus, and research use of shared facilities off campus, are suspended except as authorized specifically by the Vice-President, Research. (See Can I continue with my research?). As of June 15, this authorization is extended by Associate Deans, Research, in collaboration with the Faculty of Graduate Studies and the Academic Safety Committee, under the terms outlined in the June 15 Research Facility Access Expansion memo.

Swipe-card access through exterior entrances was suspended effective 6 p.m. on April 3. Researchers who are authorized to undertake research will need to check in and check out at designated entrances. Brock employee or student ID must be presented.

Even when a research laboratory or facility is closed, it is important to ensure all lab members are familiar with the Laboratory Emergency Preparedness Checklist and the associated contact information. Ensure that an updated version of the checklist is filed with for Campus Security purposes.

Researchers can request authorization to undertake life science and other field research in local sites (not involving human participants, see Can I continue my research involving humans during the pandemic?) through their Associate Dean using the Research Facility Access and Prioritization Request Form.

Field research must:

  • follow strict physical distancing and hygiene protocols as informed by location-specific public health guidance while on site, and during travel to and from the site;
  • respect the prohibition against gatherings of more than 10 people;
  • have been approved by any relevant local authorities (e.g., parks or conservation authority, First Nations band council);
  • not take place in remote areas where emergency services access would be very difficult, or where there is a risk of infecting members of communities with limited healthcare facilities; and
  • not require overnight travel (while the current research travel suspension is in effect).

Consistent with the collective principles across Ontario universities, research that can feasibly and safely be done remotely without significantly compromising the efficiency and integrity of the work, including adherence to ethical standards and maintenance of confidentiality, should continue to be done remotely at least until the end of 2020, even if it could be done on campus consistent with health guidelines.

Part of the overall risk-mitigation strategy is to reduce the number of individuals present on campus. Therefore, those who do not require specialized equipment or facilities will be expected to continue to work from off campus whenever possible.

As part of Brock’s commitment to equity, diversity, and inclusion, exceptions will be made for researchers who have primary care responsibilities for dependents. Upon request, these individuals may be authorized for one day office access per week. Department Chairs will receive and track these requests for access and the days chosen, and share this information with their Deans to enable tracking of usage. Other researchers will be expected to limit office use to short visits to collect or store research materials. (A separate request procedure is in place through the Provost’s office for access to offices or teaching spaces to support teaching and learning needs.)

The Office of Research Services continues to provide services for our researchers. Our staff are now working off site. We ask that researchers allow extra time for us to process applications and other documentation during this challenging period.

Staff are communicating with researchers primarily through email, phone and other methods that don’t involve face-to-face encounters. All in-person internal grant adjudication meetings have shifted to video meetings.

The Office of the Vice-President, Research has enacted an automatic, one-year extension for projects that have been funded under our various internal grants and awards. This does NOT apply to Research Ethics and Animal Care certifications, which are subject to the regular annual renewal processes.

Signatures for a researcher’s departmental chair and Dean will still be required before an external grant application can be submitted. We encourage researchers to gather electronic signatures from the chair and Dean or submit their approval by e-mail to the Office of Research Services.

Research sponsors, including the Tri-Agencies, are well aware that the COVID-19 pandemic can affect funded research projects in myriad ways. In addition to existing mechanisms for addressing exceptional circumstances, the Tri-Agencies are actively assessing the issues and sharing information through their respective websites:

The Office of Research Services will address specific circumstances with other sponsors as they arise. The Office maintains a list of key changes announced by our major funders as well as new funding and collaboration opportunities on the Research Enterprise Sharepoint site.

Brock University research travel is currently suspended.

The Tri-Agencies (CIHR, NSERC and SSHRC including New Frontiers in Research Fund – Exploration funding) have confirmed that the reimbursement of non-refundable travel fees from agency funds is acceptable considering the impacts of COVID-19. This applies to the travel of both principal investigators and research personnel. More information is available at:

Researchers should continue to work with The Office of Research Services to determine eligibility on other external funding sources. If a cancelled travel expense is not eligible on an external funds source, an alternative funds source should be identified and expenses re-allocated where allowed.

Additional information about University-funded travel expenses as well as recommendations about future travel bookings can be found here.

Human Resources is asking all supervisors to be as flexible as possible when considering requests for alternate work arrangements during this time. Alternate work arrangements may include telecommuting, flex time (including working outside regular business hours) and working a compressed work week. All alternate work arrangements:

  • Will be subject to supervisor discretion and approval must consider work practices and collective agreements;
  • Should be approved on a case-by-case basis;
  • Should consider the department’s operational needs and ability to maintain operations and services; and
  • Should consider the Government of Canada’s recommendation that we should be practicing physical distancing and avoiding large gatherings with the intention to “flatten the curve” and limit the impact on the healthcare system as the number of cases increases.

Supervisors should also consider approving requests to use vacation or lieu/banked time, if operationally feasible.

There is a declared state of public emergency. Public health guidance and government directives have necessitated the suspension of research activities and the imposition of restrictions on access to research laboratories, facilities, and sites (see Can I continue with my research?). Connect with the research offices to discuss implications or concerns with respect to your research program or laboratory. Work with graduate program directors and Faculty Associate Deans to identify appropriate strategies to support graduate students.

We all want to provide our graduate students with a rewarding and challenging research experience. Supervisors are asked to be flexible and creative to ensure graduate students are supported and can complete their programs in a timely manner, while respecting that academic requirements remain in place and that academic integrity must be maintained.

In discussion with your Faculty Associate Dean and Graduate Program Director (GPD), you are encouraged to continue to have regular academic meetings such as committee meetings as well as other exams that will vary by faculty (for example, candidacy exams, comprehensive exam, portfolio defence). We appreciate that the potential barriers to completing specific types of research will differ within Faculties and across programs. Your GPD and/or Faculty Associate Dean will be best placed to work through a specific situation with you. We realize that this situation brings significant challenges when conducting some types of research. It is worthwhile considering that thinking about alternative approaches may in fact lead to a new direction that may be fruitful over the longer term.

We all want to provide our graduate students with a rewarding and challenging research experience. The same flexibility and creativity that is being demonstrated in regard to new methods of course delivery and modifications around testing of graduate degree-level expectations are needed to ensure that our graduate students are supported and can complete their research programs in a timely manner. At the same time, it is essential to respect that academic requirements remain in place and that academic integrity must be maintained. Continuing open communication with your students through virtual interactions will help ensure that regular milestones in the degree program are met, while also ensuring that potential challenges are identified sooner rather than later along with acceptable solutions to achieve the best outcome for the student along with a thesis of which they can be proud.

Some questions for you to consider:


Can your work continue off site with access to specific equipment or research materials?


Are there compliance or regulatory requirements or certifications that may be impacted by a disruption in your program or by changing the location of your work?


Is the contact information for your lab members up to date?

Degree Completion

How can you support students to fulfill degree requirements by staying connected, creatively considering what can be accomplished within the constraints and time frames, and modifying research plans when appropriate?


Which processes are automated or can be initiated remotely? Which require physical presence on campus?


Are you able to continue the research program by working at another location or at home? Do you have everything in place to access email/voicemail/network drives/web conferencing remotely and in compliance with information security and research ethics standards?


Would the absence of individual members of your team with specific skills or knowledge result in difficulties in your research program? Would cross-training, documentation or sharing of information mitigate this risk?


Does your project or lab provide any services to external users that may be impacted? Is this documented in a contract and are there sufficient “out” clauses in the event your lab was not operational?


Does any of your equipment need in-person monitoring (e.g. to ensure constant temperature) or do any of your materials require transference between equipment? Can any monitoring be done remotely?


Are there important supplies (consumables) that could lead to a disruption in your research program should their stock diminish? Are you able to maintain a greater stock of any important supplies to cover any disruption?


Has all hazardous waste been removed from your research laboratory? Are the appropriately trained members of your team available if any hazardous waste is still being produced?

Programs and events at the Brock LINC are suspended through June 30 in alignment with University policy. We are still available by email, and questions can be directed to

The Makerspace and Digital Scholarship Lab have moved to a By Appointment Only system. Please contact or if you require assistance

The Goodman Group programs and events will either be moving to online delivery, or will be rescheduled. Please contact for further information.

The REB/ORE continues to monitor the situation and has implemented the provisions of the guidelines on the functioning of the REBs and Research Ethics Office during unforeseen circumstances, as drafted and approved by the Brock University Research Ethics Boards will be in operation.

At present, the REB/ORE is functioning at full capacity and does not anticipate any significant delays in processing new (delegated review) applications or renewals, although face-to-face meetings of the REBs have been cancelled. For files requiring full-board review, procedures will be determined on a case-to-case basis in consultation with researchers. We will advise researchers of any change to the usual processing time frame promptly, as necessary.

Research involving human participants that can be accomplished in full compliance with public health guidance, including prohibitions against meeting with other individuals or accessing shared facilities or research labs, can proceed, subject to continuing ethics clearance.

Research activities that cannot be accomplished in full compliance with public health guidance are suspended. Human participant research involving in-person contact is not allowed at this point, unless the risks to participants of suspending ongoing research outweigh the risks of continuing that research. In such cases, the researcher must receive explicit authorization from the Vice-President Research or designate after securing clearance from the REB. Other human participant research will necessarily be a late-stage addition to the research priority timelines due to its complexity.

Continuation of human participant research will be subject to ongoing REB clearance. If authorization is obtained from the Vice-President Research or delegate, researchers must work with the REB to ensure that risk–benefit ratios are maintained and that free, informed, and ongoing participant consent is exercised throughout the research process. As the current situation evolves, it is important that researchers maintain ongoing dialogue with the REB.

In accordance with Canadian guidelines and Brock policy, the REB may require modifications to research or suspend research where participant or researcher welfare is at stake.

Prior clearance from the Research Ethics Board (REB) is suspended during the period of research suspension. However, researchers are still responsible for submitting all annual and final reports on time in order to maintain current research ethics certificates.

  • Pandemic-related studies are a top priority, using procedures for time-sensitive review;
  • Other studies will be processed and reviewed as resources and circumstances allow.

This will afford the REBs the latitude to prioritize and process reviews according to their assessment of evolving circumstances and available resources.

Research requiring in-person contact with human participants has been suspended unless the risks to participants of suspending ongoing research outweigh the risks of continuing that research. In such cases, the researcher must receive explicit authorization from the Vice-President Research or designate after securing clearance from the REB.

If you have secured clearance from the Research Ethics Board and authorization from the Vice-President Research or delegate for research that involves in-person participant contact that cannot be modified, delayed, or eliminated due to the nature of the study, specifically in the clinical setting, study personnel are expected to contact each study participant prior to their visit. Specifically, researchers must ask each participant the following questions:

  1. Are you experiencing any flu-like symptoms, including a fever (i.e. temperature > 37.8°C)?
  2. Have you recently been in close contact with a sick person, especially if they had a fever, cough, or difficulty breathing?
  3. Have you recently travelled outside Canada?
  4. Has a medical professional told you to self-isolate?

If they respond with a yes to any of these questions, reschedule or cancel the study visit.

Likewise, any research staff member who answers yes to any of these questions is prohibited from meeting in person with human participants or other researchers.

Where the research involves physical assessments and use of equipment (e.g., metabolic carts, facemasks, mouthpieces, nose clips, straps, turbines, valves, tubing, cannula, treadmills, etc.), disinfection according to manufacturer’s standards where applicable is paramount and use of single-use accessories is advisable. In the absence of manufacturers’ standards, thorough cleaning between participants is advised.

Please contact the Office of Research Ethics if you are considering revisions to a protocol that already has REB clearance or submit a Revision or Modification to an Ongoing Application form.

However, should you determine that changes in your procedures are immediately required in order to protect participants or members of the research team, you may implement them, without prior notice to or approval from the REB. You will need to ensure that you are not introducing other risks, and you may need to ask participants to sign revised informed consent forms. The changes should be reported to the REB as soon as possible, along with copies of any new or revised participant materials.

Where research staff are feeling unwell, care should be taken to stay home to prevent transmission of any illness. If COVID-19 is known or suspected, Health Canada guidelines should be followed. Please see Health Canada’s website for up-to-date information.

Communicate with your supervisor and team members if activities need to be rescheduled. Ensure all laboratory contact information is up to date.

The Brock Animal Care and Use Program has a crisis management plan, which includes strategies to address the conditions we are facing with the COVID-19 pandemic.

With the June 15 announcement of the expansion of access to research facilities, Animal Care Services are ready to assist with any necessary measures to support authorized research access to the facility. As we move forward, the facilities will be following the guidelines set out by Health, Safety, and Wellness and make the necessary adjustments for continued support.

The Animal Care Committee (ACC) continues to review applications, make decisions, and exercise required oversight functions.

Researchers planning to undertake animal-based research must:

  • Follow Brock University COVID-19 health and safety protocols in line with the animal facility procedures.
  • Receive necessary authorization from the Vice-President Research or designate to undertake research or order animals for research purposes.
  • Schedule access times through the Manager of Animal Care before entering the facility.
  • Ensure that animal care is comprehensive and not compromised by staffing or other COVID-19 restrictions (under the advisement of the Manager of Animal Care and ACC approvals).

Please contact the Animal Care Manager, or Clinical Veterinarian, if you have any questions or need assistance.

  • Complete the two Health and Safety online training modules on Sakai (for students and for employees) before returning to campus:
    • COVID-19 Safety Considerations on Campus
    • COVID-19 Safety Considerations for Laboratory Spaces
  • Ensure all lab members are familiar with the Laboratory Emergency Preparedness Checklist and that an updated version is filed with for Campus Security purposes.
  • Stock emergency supplies fully (e.g., spill kits, neutralizers, first aid kit).
  • Ensure all laboratory members have up-to-date contact information for the laboratory supervisor, designated supervisors, and the departmental health and safety. representative, as well as phone extensions for Campus Security (3200), the Health and Safety office (7233), and the Lab Safety Specialist (6179).
  • The need to practice physical distancing has increased the chances that individuals may be working alone. If you need to work alone, check first with your supervisor and ensure that you have a buddy that knows your entry time, projected exit time, and that checks on you regularly throughout.
  • Consider not doing experiments that require many resources or resources that are scarce or that pose a particularly high hazard of fire or explosion while the university and supply vendors are operating at reduced pace and staffing levels, and emergency responders may be overwhelmed.
  • Be aware of hazardous waste pick-up schedules. We anticipate that the amount of hazardous waste generated in labs will be reduced, therefore the pickup schedule has changed to an “as-needed basis.” The last regular pickup date was March 18th. Continue submitting the waste form as per the regular protocol.

Reach out if you have questions or concerns:

Services FAQ

Campus Store

The Campus Store remains open online only.

Yes, we continue to work with faculty members to order required course materials. Shop online at The Campus Store is currently offering a promotion on shipping- free shipping for purchases over $50 in Canada.

We are currently experiencing 1 to 3 business day shipping.

Faculty members can place their orders through an online adoption form.

Please note: the adoption portal login is not the same as your Brock login. You must create a new login. For more information or to speak with someone about course material options please contact

Central mailing and receiving

Mail that has already been delivered to Brock has been sorted and is safely being held in the Mail Room. You can arrange to pick up your mail by emailing

Monday to Friday, 10 a.m. to 2 p.m. However, it is best to email requests prior to arriving at Central Receiving.

All faculty and staff mail and courier shipments are being held safely by Mail Services staff and are not being returned to sender. Student courier shipments are also being held. Inquiries should be made to

Yes, it is ok to continue to have Brock-related shipments delivered directly to Central Receiving as we continue to operate. Personal shipments should not be sent to Brock and students should not be using their Brock Residence addresses at this time.

Conferences and events

All discretionary events at Brock not required for academic courses or credit through June 1 have been cancelled.

  • Events including March Break tours and Spring Open House are cancelled. Online replacement options will be explored.
  • Events cancelled include those organized or hosted by Brock on our campus or in other locations.
  • Events cancelled include those organized or hosted on our campus by third parties.

Yes. Conference and Event Services would be happy to refund you for any deposits in the manner in which you paid. Please contact your Conference Coordinator to arrange for your refund.

We would be pleased to move your reservation to next summer (based on availability). Please contact your Conference Coordinator to arrange for the rescheduling of your event.

At this time we can not guarantee summer bookings. Based on both availability as well as the uncertainty of COVID-19.

At this time we are only cancelling events up until June 1. We will continue to closely monitor the situation and determine if any further cancellations are necessary at a later date.


All on-campus restaurants and food providers are closed until further notice.

All on-campus restaurants and food providers are closed until further notice.

Any unused Meal Plan dollars will carry over to the next academic year, however, will move to a taxable meal plan called Dining Dollars, that can only be used only at Brock Dining Services locations on campus. Should you leave Brock for any reason, any unused meal plan/dining dollars are non-refundable and non-transferable.

Any unused Dining Dollars and/or Flex Dollars will also carry over to the next academic year and continue to work in the same capacity as this year.
Please visit our website for further information.


All athletic and recreational facilities in the Walker Sports Complex are closed until further notice. This includes the Zone, swimming pool, all gymnasiums, track and all other fitness and training areas.

Programs scheduled for June have been cancelled. 2020 Summer camps have been cancelled for the safety of participants and staff. Updates will be sent to your email on file as well as posted to

Refunds have been issued for all programs through June 30 that have been affected by the closure due to COVID-19. Refunds for summer camps (Youth University, Aquatics, Sports School, Brock Sports) are being processed now.

We continue to process refunds for programs affected, as the restrictions continue.

Follow @BrockRecreation social media channels (Facebook, Instagram and Twitter) for online programming announcements including E-Sports tournaments and online fitness classes.

All facility rentals (including gymnasia, fields, pool, etc.) have been suspended.

Brock University has suspended non-academic programs until July 1.

All athletic and recreational facilities in the Walker Complex are closed until further notice. This includes the Zone, swimming pool, all gymnasiums, track, therapy and all other fitness and training areas.

No, University Ancillary fees for the use of certain facilities and programs that are currently closed due to COVID-19 will not be charged for the spring/summer term. For Undergraduate students this includes, for example, fees related to the use of recreational programs and facilities (e.g., the Brock pool, the Recreational Services Facilities fee, and the Recreational Services component of the Brock Student Life fee). For Graduate students, this includes the Brock Zone Fitness fee. For additional information on student fees please visit the SAFA website.


Yes. As with many universities in the province, the COVID-19 pandemic and the new public health guidelines have changed the way our residences can operate. In the Fall term, Brock’s residences will be open at reduced capacity to allow for physical distancing and to allow for other measures recommended by government and public health officials.

Most courses will be offered online virtually this fall. As a result, residence rooms will be prioritized for students with special circumstances who have also met the requirements for the June 1 residence guarantee. For example, priority will be given to: students with a regularly occurring requirement to participate in their academics on campus; international students; or students deemed to have special circumstances.

We know that an important part of the first-year experience is living in a Brock residence. Unfortunately, health guidelines will drastically change the way our residences will be able to operate.

Residence occupancy will be limited to our townhouses and/or suite-style residences (Village, Quarry View and/or Lofts 9). Students will be assigned to single rooms with a shared kitchen, living room area and washrooms.

Students who are assigned to live in residence will need to be aware that the Residence Agreement, Residence Community Standards and students’ responsibilities will be modified to satisfy current government and public health guidelines to include:

  • new measures regarding screening and surveillance
  • protocols of for containment, contact tracing and isolation in case of illness
  • the eliminations of guest privileges for visitors into residence
  • limitations on the use of public space, such as lounges
  • other considerations recommended by Public Health, the Department of Residences and/or the University. Residence Community Standards will continue to be modified to align with changing requirements and recommendations from government and public health officials.

The residence experience is different every year, as you will get out of it what you put in. In residence, you will still have access to the same support and resources in your residence community, but in response to physical distancing measures, the way it is delivered will change. Similar to the University’s academic programs, residence programming will be delivered primarily online — with limited in-person interactions.

Knowing the experience will be different given the current public health guidelines, this is a very personal and individual decision that you will have to make. We expect this decision will be influenced by many factors such as personal finances, where you live, your academic requirements and personal expectations.

At this point, we expect that dining halls will not be available for seated dining. Instead, take-out meal service may be available during specific hours. As students will be assigned to townhouses and/or suite-style accommodations, they will have kitchen facilities to cook for themselves.

We can convert your current application to reflect your interest in a room in residence for Winter Term 2021 (January to April). However, at this time, we are unable to determine the availability of residence rooms for Winter Term 2021.

You will receive an email communication from the Department of Residences containing an electronic form. Please complete the electronic form indicating that you are interested in moving into to residence for Winter Term 2021. We will confirm once we have made the adjustment to your residence application preference.

If we are able to assign rooms in residence for winter term, we will provide details about the residence assignment process for the Winter Term in November 2020.

You will receive an email communication from the Department of Residences containing an electronic form. Please complete the electronic form. We will confirm once we have processed your cancellation. Your application fee will be credited to your Brock University account.

Not at this time. The residence application process and criteria for the 2021-22 year has not yet been determined. It will be available in 2021.

There will be no change to the residence fees posted. Please refer to the fees for Village Residence, Quarry View Residence and Lofts 9 Residence found at

We have asked students to submit updated residence application information via an electronic form which is due by Tuesday, June 30. The Department of Residences is aiming to send out room assignments by Friday, July 31.

Residence rooms will be prioritized for students with special circumstances who have met the requirements for the June 1 residence guarantee. Once those have been prioritized, we will consider your application preferences as best we can.

Residence rooms will be prioritized for students with special circumstances who have met the requirements for the June 1 residence guarantee. Once those have been prioritized, we will attempt to meet all other preferences as best we can.

For those who are assigned a room in residence, the first instalment of residence fees [altered to $2,000] will be due Monday, Aug. 17. The next and final instalment of residence fees is due Wednesday, Sept. 9.

Yes. The residence application is still available online. (Go to FAQs about applying to residence) Students who apply now will automatically be placed on the waiting list for a room in residence.

Yes. You will receive an email communication from the Department of Residences containing an electronic form. Please complete the electronic form providing your details. Continue to monitor your Brock email for additional correspondence from us.

Students will be expected to follow all public health guidelines during their stay in residence. These may include requirements with respect to physical distancing and wearing face covering. We will regularly update students with the current guidelines.

Students living in townhouses and suite-style residences are responsible for cleaning and disinfecting their own space, including their bedrooms, washrooms and shared living area and kitchens.

Where maintenance by a tradesperson is necessary, students may be asked to vacate their room/unit while work is being performed to maintain physical distancing requirements.

Public area cleaning [i.e. Service Desk, Laundry Room] will be enhanced as per guidelines from Public Health.

Public health measures due to COVID-19 may limit the number of students we can accept, when we can admit students and how we manage our residences. The health and safety of our students is our top priority. If the University determines that it is prudent or necessary to restrict its residences for reasons of public health of safety, or if the University is restricted in offering residence accommodations by provincial regulations, Brock may be required to withdraw residence offers, room assignments or delay acceptance into residences.

If this happens, Brock will provide as much notice as possible, the residence application fees will be refunded or credited to students account in accordance with direction from the University’s Finance Office, and Brock’s residence staff team will be available to assist students in exploring alternative accommodation option.

Student Accessibility Services

For students

Student Accessibility Services staff are dedicated to fully supporting you during this time. Staff are available for appointments via phone or Microsoft Teams (audio or video options).

If you are not sure how your accommodations will be provided with online course delivery, please contact or make an appointment with your Case Manager by emailing If you are not registered with SAS and are seeking academic accommodations, please contact us via email at

For faculty

More information for faculty can be found at SAS Sharepoint@Brock site.

If you need to speak with one of our staff, please email the student’s case manager or email For discussion by phone we will reach out to you with options and instructions for telephone or video meeting.