Courier form, FAQs & helpful links

Courier form

Please complete the courier request form for all outgoing courier packages/shipments. The completed form and corresponding good(s) to be shipped should be received by shipping/receiving before 2:30 pm to ensure they go out that same day.

Helpful links

Should you have any questions or require further information on the distribution of your outgoing shipments, please don’t hesitate to contact our mail services department at x3206 or our shipping/receiving department at x3751. For other helpful information or to track your shipment, please visit the following websites:


Shipping a courier item through Central Receiving is quick and easy. Simply prepare your item as you would prepare your regular mail, and complete the courier request form.

The information provided in the form allows Central Receiving to track packages after they have left the care of the University. It also serves as a backup for the address information provided on the courier item itself. If there is a discrepancy between the addresses, Central Receiving will contact the department immediately.

  1. Destination information. Complete this section with street address, city, province or state, the postal code and country. Please note, couriers will not deliver to post office boxes, an actual street address is required. A phone number and/or email address are also important pieces of information to include when possible. Specific services are also specified in this section. These include air or ground shipping and special services such as 9 a.m. delivery, Saturday delivery or a ‘no signature required’ option. If you have any questions about services, please call Central Receiving at x3751 or x3511 and we will assist you.
  2. Shipment information. Please specify the contents and the value of the shipment. Declared value and insured value should be the same. Also, indicate here if the shipment contains dangerous goods. Documents are deemed to have no commercial value, but all non-document shipments must have a declared value.
  3. Sender information. Departmental information should be supplied in this section. This includes the name of the person who is sending the courier (or appropriate admin assistant), the department, an extension where someone familiar with the shipment can be contacted, and the departmental cost centre that the charges are to be billed to. There is also space in this section for requests and/or special instructions. An example of this would be, “please call with tracking number.”

The form should be signed, dated and submitted to Central Receiving with the actual courier shipment/goods.

Courier items can be picked up by staff from Mail Services to be returned to Central Receiving. This requires that your courier be ready no later than your normal departmental mail pickup time. If your courier shipment is not ready by that time, it can still be brought down to Central Receiving. The shipment needs to arrive in Central Receiving no later than 2:30 p.m. for it to be sent that day.

Call Central Receiving at x3511 or x3751 with your special circumstances as early as possible. We will do whatever we can to try to get your shipment out that day.

Central Receiving can get your courier shipment to virtually any North American destination the next business day; however, you must provide a street address for the recipient. Couriers will not deliver to post office boxes. If a PO box address is all we can obtain, we can ship using Canada Post Priority Mail and US Priority Post; however, next day delivery is not guaranteed. Other worldwide locations can take two to five days for delivery. Generally, the cost to ship via courier is higher for shorter delivery times. Please contact us for options.

No, Central Receiving does not package shipments nor do we stock shipping supplies such as boxes or bubble wrap. It is the individual department’s responsibility to package their own shipments. We can offer courier-type poly bags and packing tape. Some shipping materials are available at the Campus Store.

The Finance Department will charge back all courier invoices at cost. These charges will appear on your monthly statement. The account number/Workday information provided on the courier request form is the cost centre and spend category that will be billed. Cash, credit/debit cards and cheques are not accepted.

Courier services are provided by Central Receiving and Mail Services for University business only.

You will need to know the tracking number of your shipment. Once your package has been processed for shipping, your courier request form will be sent back to your department with your tracking number on it. Should you require the tracking number sooner, please contact us at x3751. You will then need to visit the website of the courier service you used and follow their instructions to track your shipment. Please see below for links to the various courier services we use.

If you have any questions regarding Brock’s Central Shipping and Receiving & Mail Services Department, including courier inquires, please contact Kevin Lawr at x3511, Greg Panas at x3751 or the mailroom staff at x3206.