In times of volatility and uncertainty, employees place confidence in their leaders to provide a crisis management plan and a way forward.

An upcoming webinar led by Nick Pollice, President of Pollice Management Group, will discuss how leaders can support their employees through empathetic intelligence and communication, regardless if they are working remotely or physically in the workplace.

‘Leadership post-COVID-19’ will take place Wednesday, Sept. 2 at 11 a.m. as part of the free weekly Business Breathers webinar series facilitated by the Goodman School of Businesses’ Goodman Group. Business Breathers features 30 minutes of live industry and faculty expert-led discussions, followed by a 15-minute question-and-answer period. Topics focus on leadership, management and innovation, as well as the financial and social impacts of trending topics.

Pollice, who is a practitioner in emotional intelligence, conflict resolution and neurolinguistic-programming, will discuss the difference between organizational change and transition and its effects on human behaviour.

“Change is situational, while transition is psychological,” he said. “That element directly impacts how people think and react. Thought and reaction processes affect our leadership style and how we communicate with people.”

Pollice will also introduce participants to the three-stage Bridges Transition Model to more effectively manage and work through the personal and human side of change.

Everyone is welcome to attend Business Breathers webinars. Interested participants are asked to register online. A confirmation email will provide a Lifesize link to access the webinar at the date and time it is planned.

Upcoming Business Breathers:

Leadership post-COVID-19
Presented by Nick Pollice, President of Pollice Management Group
Wednesday, Sept. 2 at 11 a.m.

Maximizing your impact: Tailoring communication to your stakeholders
Presented by Jacqueline King, CEO of Everleap
Wednesday, Sept. 16 at 11 a.m.

Small business liability: Staying afloat amongst the chaos
Panel discussion with Erie Mutual Insurance
Wednesday, Sept. 23 at 11 a.m.