Brock Information Technology Services (ITS) is launching a multi-year project to better serve the University community in matters of identity and access management (IAM).

The initiative aims to improve the online experience for students, faculty and staff, as well as Brock technology users from outside of the traditional employment categories, such as visiting scholars and third-party contractors.

The project will look at the onboarding of new users into Brock’s systems, cross-boarding of existing users who change roles, such as students and visiting scholars who become employees, consolidation of accounts to one per person, and the access request and approval process, including determining who has access to what resources. The initiative will also explore the different types of users at Brock and licensing for various software programs.

The first phase of the project will focus on understanding what the Brock community needs to use the University’s many online resources in the most productive and efficient manner. To aid with this part of the initiative, Brock ITS is working with KeyData, an organization that specializes in IAM in the higher education sector.

To begin the consultation process, invitations will soon be sent to leaders of key user groups who will be asked to select fitting participants from their respective areas to provide feedback in meetings beginning in late-August. All discussions will be held virtually through Microsoft Teams.

In September, a wider call will be put out inviting feedback from the entire Brock community.

Questions regarding the project can be directed to ITS Senior Project Manager Josh Sekel at jsekel@brocku.ca