A server problem early Monday morning caused delays for first-year undergraduate students registering online for fall courses at Brock University.

About 10 minutes after registration opened at 6 am, problems developed which triggered a sequence of failures and stalled the University’s system. At that point students would have been prevented from registering online.

Registration was paused while ITS staff checked the multiple servers in the registration system, and located the problem. They then had to restart the system.

By 8 a.m. registration was restored, and by 8:30 more than 1,500 students had registered online.

As is the case for all high-volume registration days, staff from the Registrar’s Office, ITS, Recruitment, and Communications were on campus prior to registration opening in order to oversee the process and respond to student questions.