I. Office of the Registrar and Interim AVP Enrolment Services |
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Welcome to Brock University! We are pleased to share with you information about our full array of academic programs, profiles of our students and faculty, an overview of our residences and the range of services we offer. Brock is committed to providing an exceptional student experience, both inside and outside the classroom. Our dedicated and dynamic faculty will engage you in learning, research and scholarship. The seminar system will give you an opportunity to develop and refine your academic skills. Our student services programs are designed to support your transition to university and to help you excel throughout your studies. Brock is indeed more than a place to study. We offer you an enriched, safe, inclusive environment where you can form new friendships, gain valuable extracurricular experiences, and become part of a vibrant community. The list below are various departments and services for students: Student Development Centre
Office of the Registrar
Student Awards and Financial Aid |
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Administrative Assistant Lisa Lynds 905 688 5550, x3240 Schmon Tower 400 brocku.ca/sdcl |
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Aboriginal Academic Program Support Coordinator Sandra Wong 905 688 5550, x5883 Decew Residence R212 Monday-Friday: 8:30 a.m. - 4:30 p.m. sdc/aboriginal Our goal is to help all status and non-status First Nations, Metis, and Inuit students make the transition to Brock University community. We offer services in a culturally sensitive manner and encourage you as an Aboriginal student to maintain your cultural identify within the university setting. Aboriginal Student Services strives to provide Aboriginal students with resources necessary to succeed in their academic studies at Brock University. We offer the following complimentary services:
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A-Z Learning Services Manager TBD 905 688 5550, x5774 Thistle 131 Learning Services helps Brock students improve their academic proficiency. Assistance is available to help with study concerns, writing issues, and math or science problem-solving operations. Learning Services assists students in managing a broad range of challenges including the transitioning from high school to university, handling exam anxiety, preparing for university exams, and writing assignments. Learning Services enables students to reach their full learning potential. A Drop-in Service and a variety of Learning Services workshops are available throughout the year to address study skills needs in areas such as time management, reading, taking notes, writing university essays, succeeding in the sciences, and preparing for exams. Students can collaborate with a group of their new Brock friends to "order a workshop" for any group of four or more students, at a time convenient for them. The Learning Services Drop-in service and most of the Learning Services workshops are available in the Learning Commons. Students are invited to go to the Learning Services website to register for workshops, or join workshops in progress if seats are available. For more information on Learning Services, visit Learning Services online at brocku.ca/learning-services. |
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Manager Les McCurdy-Myers x4123 Email: lmccurdy@brocku.ca Schmon Tower 400 Appointments are made by calling 905 688 5550, x4750 Counselling takes place in the Student Development Centre. Schmon Tower The Counselling staff offers confidential services for students who are experiencing personal/social difficulties while studying at Brock University. The majority of services are offered on an individual basis, however we do offer some group programs. Why Students Seek Counselling: There are many reasons why a student wisely chooses to make an appointment with one of our staff: Some students seek help with specific concerns related to relationships, stress/anxiety, self-confidence, loneliness, sexuality, weight pre-occupation, grief etc. Others bring less clearly defined problems such as low motivation/energy or a feeling that things just aren't right. We also see students who are just looking for an objective person to talk to about things like a life decision or who have come in because they are worried about the behaviour of a friend, family member or roommate. Through their counselling contact, most students not only resolve their immediate concerns, but also learn useful skills for dealing with future issues. If something is bothering you, there is someone who can help. Our counsellor/therapists offer confidential, professional counselling at no cost to you. Don't put off making an appointment until the issue escalates. There is no need to feel insolated and alone. We are here to help you sort things out for yourself. Personal Counselling Services also offers psycho-educational programming on topics such as anger management, grieving, mood management and stress management. To arrange for a program for your group, contact the Manager (see contact information above). The Manager can also help with:
Leadership Development Services: Manager Les McCurdy-Myers 905 688 5550, x4123 Schmon Tower 400 Register online at: brocku.ca/leadership-programs Brock University has a long tradition of fostering leadership abilities in its students by providing peer leaders training and experiences, which have enabled them to assume leadership roles in their careers and personal lives. Working from the perspective that effective leaders know how to motivate and work dynamically with others, the Leadership Development Service was conceived of to provide opportunities for all Brock students to gain the competitive edge that our student leaders have long carried with them from Brock into their futures. The foundations in Leadership Practicum Series offers skill based training and leadership programming designed to bring out and polish the leader in you. While here at Brock, you can get the training that your future employers would pay thousands of dollars to provide you. |
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Manager Judith Brooder 905 688 5550, x4122 Schmon Tower 400 Brock encourages and supports the full participation of students with disabilities in all aspects of campus life. Services for Students with disabilities (SSWD) provides accommodations and services for students who require academic support due to the impact of a physical, medical, sensory, mental health or learning disability. All services and accommodations are determined on an individual basis, depending on documented needs. Services include:
Students are advised to contact the Student Development Centre early in the application process to exchange information about their needs and the services available. After being admitted to Brock, you must contact SSWD to provide appropriate documentation of your needs, preferably before the beginning of term. Your case manager will review your needs and assist in setting up the accommodations and support services you require. |
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Manager, Student Affairs Darryl Veld 905 688 5550, x4041 Schmon Tower 400 The Manager, Student Affairs provides advice and support to students, faculty and staff regarding to issues of non-academic student discipline and students-at-risk. The Manager, Student Affairs chairs the Student-at-Risk Case Team, and serves as the advisor for the University Discipline Panel, hires, trains and supervises University Discipline Panel Members and communicates disciplinary decisions to appropriate constituents. For more information on Non-Academic Student Discipline and/or Students-at-Risk see the University Calendar (Code of Student Conduct and Appeals in Non-Academic Matters) or visit brocku.ca/student-discipline |
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Co-ordinator Andre Basson Chaplains Andre Basson (Christian Reformed Church) David Galston (Anglican, Presbyterian, United and Unitarian Churches) Raoul Masseur (Roman Catholic Church) Associate Chaplains Lanz Kurt (Lutheran Tradition) Edward To (Baptist Tradition) David Scott (Orthodox Christian Tradition) Greg Robertson ((Roman Catholic Tradition) Mario Becker, Howard Slepkov, Zalman Zaltzman (Jewish Tradition) 905 688 5550, x3134, 3977, 4764 Decew Residence 216 and 217 Rita Welch Meditation Centre The Rita Welch Meditation Centre is located in A302, next to the Senate Chambers. It was established in memory of Rita Welch, wife of the late Chancellor Robert Welch. The facility is available both for individual meditation and for campus-based groups who wish to use it for spiritual education, gatherings, or discussions. The Meditation Centre can be booked through The Faith and Life Centre. It is open daily from 8 a.m. to 4:00 p.m. Othertimes can be arranged. During the academic year a monthly schedule of events is posted in the glass case outside the Centre. Islamic Prayer Room The Islamic Prayer Room is located at R227 on the main floor of the DeCew Residence immediately beside the Multi-Faith Room. It is open 8:30 a.m. to 6:00 p.m. Monday to Friday. Chaplaincy Lounge The Chaplaincy Lounge is located at the offices of the Faith and Life Centre, DeCew Residence 216. It is available as a meeting space or a discussion area. Please contact The Faith and Life Centre regarding its use. |
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The Rita Welch Meditation Centre is located in A302, next to the Senate Chambers. It was established in memory of Rita Welch, wife of the late Chancellor Robert Welch. The facility is available both for individual meditation and for campus-based groups who wish to use it for spiritual education, gatherings, or discussions. The Meditation Centre can be booked through The Faith and Life Centre. It is open daily from 8 a.m. 4:00 p.m. Other times can be arranged. During the academic year a monthly schedule of events is posted in the glass case outside the Centre. |
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The Islamic Prayer Room is located at R227 on the main floor of the DeCew Residence immediately beside the Multi-Faith Room. It is open 8:30 am to 6:00 pm Monday to Friday. |
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The Chaplaincy Lounge is located at the offices of the Faith and Life Centre, DeCew Residence 216. It is available as a meeting space or a discussion area. Please contact the Faith and Life Centre regarding its use. |
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Manager TBD 905 688 5550, x5774 Thistle 131 Learning Services helps Brock students improve their academic proficiency. Assistance is available to help with study concerns, writing issues, and math or science problem-solving operations. Learning Services assist students in managing a broad range of challenges including the transioning from high school to university, handling examining exam anxiety, preparing for university exams, and writing assignments. Learning Services enables students to reach their full learning potentials. A Drop-In Service and a variety of Learning Services workshops are available throughout the year to address study skills needs in areas suc has time management, reading, taking notes, writing university essays, succeeding in the sciences, and preparing for exams. Students can ellaborate with a group of their new Brock friends to "order a workshop" for any group of four more more students, at a time convenient for them. The Learning Services Drop-In service and most of the Learning Services workshops are available in the Learning Commons. Students are invited to go to the Learning Services website to register for workshops, or join workshops in progress if seats are available. For more information on Learning Services, visit Learning Services online at brocku.ca/learning-services. |
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Experience Plus - Brock's co-curricular transcript program, Mentorship Plus and Med Plus |
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Med Plus Co-ordinator Donna Chistoff 905 688 5550, x3106 brocku.ca/career-services/med-plus If you plan to pursue medical school or a health related career, consider Med Plus, a unique, extra curricular experiential learning program. In partnership with area hospitals, practitioners and health organizations, Med Plus is designed to provide you with career development, practical experience and the most up-to-date information about the health care sector. Activities include:
All of these activities can provide you with the competitive edge necessary to set yourself apart from other students. For any student interested in a health profession, Med Plus is a great chance to learn more about the medical system and to build a network with health care professionals here in Niagara! How to apply:
The Med Plus program runs from September through April, over four years. Med Plus students who withdraw from the program forego their place, which is assigned to a student on the waiting list. A significant strength of the Med Plus program is developing an understanding of teamwork in academic and health delivery settings. Therefore, the University may withdraw a student's place under certain conditions, including inadequate attendance, unacceptable words or actions in a placement or visit, unsatisfactory placement evaluation, or unacceptably competitive behaviour with fellow Med Plus students. Students must maintain an average of 80 per cent to continue in the program each year. Students receive an official Med Plus record, separate from their academic transcript. The Med Plus record documents the personal and public health learning that students have acquired by listing the workshops, speakers, site visits, and volunteer placements in which each student has participated. Attendance is taken at each Med Plus event to ensure the accuracy of this record. Students pay an annual membership fee of $700 per year. If students withdraw from the program after accepting admission, partial fee refunds are pro-rated after June 15. The fee is non-refundable after October 31. |
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Director of Clinical Services Melodie Shick-Porter Harrison Hall 905 688 5550, x3243 Monday to Friday: 830 a.m. - 430 p.m. Evening Walk-In Clinic: 5 p.m. (space limited) Closed July - August |
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Don't feel you have to wait for a problem to arrive to visit the Student Health Services. A team of nurses and physicians provide comprehensive medical/clinical services as well as health education and counselling. We can help you with a medical problem, provide treatment or a referral, give allergy injections or update your immunization. We provide health education and counselling about many issues including contraception, pregnancy, sexually transmitted diseases, nutritional or weight concerns, stress or lifestyle issues. OHIP, UHIP or other health insurance is needed in order to be seen by a physician. All visits and treatments are strictly confidential. The health fee paid by all students at registration covers many value added services including the Health Education Program etc. If you have questions or require any additional information about a health issue or specific health concern, feel free to drop in. |
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It is the University's policy to accept medical certificates from qualified medical practitioners attesting to a student's inability to write a test, examination etc. due to an incapacitating medical condition at the time of the scheduled test, examination etc. A medical certificate consists of the medical exemption form available to download on the University website which is then filled in by you as well as completed by a qualified medical practitioner OR the certificate provided by Student Health Services. The University may, at its discretion, request more detailed documentation in certain cases. |
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Student Health Services will provide medical documentation only if:
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Director, Brock International Services Sheila Young Manager, International Student Services Arthur Chen Manager, International Learning Programs Christina Bosilo Exchange and Study Abroad Adviser Koreen McCullough Scholar Services and Programs Assistant Liv Park UHIP Assistant and Office Receptionist Elna Mayberry Administrative Assistant Jeanette Davis 905 688 5550, x4785 International Centre, Room 208 brocku.ca/internationalcommunity In support of Brock University's internationalization strategic priority, Brock International Services provides a range of services and programs for international students, scholars, faculty, staff and visitors, and also facilitates and promotes the University community's engagement in global learning and opportunities abroad. |
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1. International Student Advising, Services and Socio-Cultural Programming & Activities |
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International students may find it helpful to discuss academic, cross-cultural or personal problems with the Director or Manager of International Student Services. They can offer assistance with such things as immigration, health, banking, accommodations and the completion of various forms, as well as providing liaison with instructors, the University administration and the community at large. It would be useful to visit International Centre when you arrive at Brock – you can meet all the Brock International Services staff there! They also administer the Certificate for Success Program designed to help prepare international students for success in their academic studies and future careers. They administer the University Health Insurance Plan (UHIP) for all international students. Brock International Services also offers year-round social activities and cultural programming from bus trips to local attractions and historical sites to hiking and camping experiences – helping students learn more about Canada and its culture. They also coordinate the English Conversation Partners and the Language Interchange Programs. |
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Our established programs link Brock students with universities on six continents. Exchanges are a great way for Brock students to study outside Canada and learn more about the world, for one or two terms as part of their Brock degree. The Student Exchange Program is open to students with a minimum 70% average. There are also many Study Abroad programs for students wishing to gain shorter-term international experiences. These may be offered during Reading weeks, Spring or Summer terms. Brock International Services also organizes short-term international experiential learning programs such as Brock Abroad: Namibia & South Africa. They are also a resource for international internship and work abroad opportunities, as well as providing pre-departure training workshops and sessions for all Brock students taking part in any Brock-approved international learning program. |
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Offered to new international students at Brock. Each interested international student is matched with an upper year international or Canadian student who is familiar with Brock and Canada. Brock Guide peers can help international students adjust to life at Brock. |
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Brock International Services, along with Career Services, co-ordinates the International Plus Program. International Plus offers students a unique opportunity to increase their global and cultural awareness. Students enrolled in the program will grow their intercultural communication skills and interest with people and projects from around the world. Student activity is tracked on their co-curricular transcript, and students receive a transcript upon completion. |
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Registrar Barb Davis Executive Assistant Kelly Veld 905 688 5550 x3550 Schmon Tower 301 The Office of the Registrar is located on the third-floor of Schmon Tower and is comprised of the following units:
Our office hours are Monday - Thursday, 830 a.m. to 5 p.m., and Friday 9 a.m - 430 p.m. The Office of the Registrar strives to provide a high level of quality services that support the enrolment, progression, and graduation of Brock students. We serve as the principal custodian of all confidential student enrolment data, including course registration, grades, and address information. Our office has contact with students from the point of application for admission through to graduation and beyond as we maintain each student's permanent academic transcript. Our knowledgeable staff is here to provide students with information on courses, grades, appeals, yearly progression and graduation eligibility, as well as academic counselling. |
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Director, Recruitment and Retention Beth Natale Administrative Assistant Linda Steele 905 688 5550 x4293 Thistle East 261 Monday to Friday: 8:30 a.m. - 4:30 p.m. (Closed daily, 12 noon - 1:00 p.m.) discover.brocku.ca (click on Undergraduate Studies tab) Recruitment and Liaison Services is responsible for planning and executing the University's undergraduate recruitment strategy, playing a key role in the University's enrolment management efforts. In particular, they create and share resources about all aspects of the Brock University undergraduate experience. Key audiences are prospective students and their families, school counsellors, college and university transfer students, and the general public. The objective is to bring the Brock brand to life in a way that motivates prospective students to consider Brock for post-secondary studies. Some of the key undergraduate recruitment activities include: - Development of all on-line and in-person prospective student resources and services - Administration of the prospective student portal (discover.brocku.ca) and the applicant portal (choosebrocku.ca) - Leading campus events such as: Fall Preview Day, Open House, March Break Visit Program, Post-secondary information Evening, Counsellors' Days, etc. - Leading Brock's presence at the Ontario Universities' Fair - Coordinating visits to secondary schools and colleges in Ontario and across Canada - Leading Brock's Campus Visit Program for prospective students, Specialist High Skills Major classes, visiting dignitaries and counsellors. Campus tours are available weekdays throughout the year at 10 a.m. and 2 p.m. as well as select weekends each fall and spring. Registration is required and can be done online at discover.brocku.ca Upon request, staff will gladly arrange for prospective students to meet with faculty members or administrative department personnel. Tours for students with special needs are also available, outlining specific access routes to buildings, classrooms and parking. |
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Director of Residences James R. Fleming 905 688 5550, x3370 |
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The Brock residence system can accommodate approximately 2500 students on campus in three basic styles of accommodation: traditional dorms, townhouses and suites. Students living in the traditional-style residences are accommodated in "hall" or "houses" with 40-60 students per hall/house and must purchase a residence meal plan. Those living in townhouses share a unit with two, three or four other students and have the option to purchase a meal plan or do their own cooking. The suite style residences are reserved for senior students where three or four students share an apartment. There are four traditional-sytle residences: DeCew and Lowenberger Residences have accommodations in single or double rooms and both of these buildings contain a residence dining hall; Vallee and Earp Residences are all single rooms. Students living in the traditional style residences usually eat in the residence dining halls, but many choose to dine at other food outlets on campus. All traditional-style residences have common lounges and/or study rooms, as well as laundry facilities. The townhouse style residences combine independence of townhouse living with the convenience of location and inclusion in residence activities and events. There are two townhouse style residences: the Village and Quarry View. Each unit at the Village Residence accommodates five students (three in single rooms and two share a double room). Quarry View Residence is all single rooms with three and four bedrooms units. Both complexes have laundry facilities. Gateway Suites is our suite style residence. Senior students live in apartments with two full bathrooms, a living room, a fully equipped kitchen with dishwasher and in-suite laundry machines. Residence rooms are furnished with basic necessities and all include internet and cable television connections. Residence life is monitored and facilitated by the Residence Life Staff. The RLS are upper year students who are assigned responsibility for sections (house, hall, court, block) within each residence complex. They are available to answer questions and provide direction. Also, they endeavour to create a sense of community within the residences. All residences provide opportunities for residents to get involved by participating in activities and events: volunteering for "crew" and/or being elected to positions on the Residence Action Councils. The majority of beds (approximately 80%) within residence are assigned to Incoming Year One students. Upper Year/returning students, including a small number of graduate students, occupy the remaining beds. All Incoming Year One students are guaranteed a place in residence (certain conditions apply, such as meeting application and application fee deadlines). There are a limited number of rooms available for students with accessibility needs. Special housing needs should be indicated when applying to residence and discussed with both the Department of Residences and the Services for Student with Disabilities Office. |
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brocku.ca/slce, 688 5550 x6321 Director, Student Life & Community Experience Brad Clarke 905 688 5550 x4059 Manager, Student & Community Outreach Kristen Smith 905 688 5550 x3845 Manager, Off-Campus Living & Neighbourhood Relations Curtis Gadula 688 5550 x5280 Manager, Student Affairs Darryl Veld 688 5550 x4041 Coordinator, Student Leadership & Engagement Amber Scholtens 688-5550 x4376 Student Life & Community Experience helps you discover your new community at Brock and in Niagara. We strive to enrich the Brock student experience, encourage participation in all aspects of student life, and most importantly, help students to grow as active, community-minded leaders. We offer programs and services that support student’s transition and success through student involvement, service-learning, civic engagement, volunteerism, off-campus-living, student rights and responsibilities, and leadership development. Visit the Student Life Involvement Commons in MCA 204 to find out more about: Student Leadership & Engagement brocku.ca/ slce 688 5550 x6321 brocku.ca/slce 688 5550 x6321 brocku.ca/student-discipline 688 5550 x4041 |
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Director Rico Natale 905 688 5550, x3443 Schmon Tower 402 A variety of scholarships and bursaries are available to students of various majors and year levels. A scholarship is awarded for scholastic achievement, while a bursary is awarded on the basis of financial need. Students can research, apply for, and check the status of scholarships and bursaries offered at Brock through the Student Awards and Financial Aid website. |
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Executive Director Helene Randle 905 688 5550, x3515 Day-care Centre The Rosalind Blauer Centre for Child Care offers licensed child care for 56 children from three months to five years, 12 months per year. The Centre offers full-time programs and is open to Brock students, staff and faculty of the University and community members. Hours of operation are Monday through Friday 7:30 am to 6 p.m. The Centre is a non-profit charitable organization and is operated by a volunteer board of directors. All of the staff are qualified Early Childhood Educators and members of the College of Early Childhood Education. The Child Care Centre is located in a large well-equipped building. Subsidy is available through the Niagara Region, Children's Services for families who qualify. |
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General Inquiries: x4859 The Office of Human Rights and Equity Services is a resource for all members of the Brock community, including students, staff and faculty, providing information and advice on a wide range of issues relating to harassment and discrimination. The key functions of the office are to:
The Office of Human Rights and Equity Services works to promote a respectul work and learning environment at Brock University through the following initiatives:
The Office can assist you with a wide range of individual concerns, including:
The University has a variety of policies, procedures and codes of conduct that prohibit students, staff and faculty from harassing, bullying or discriminating against other students, staff or faculty members. Contact with the office is a confidential service. Our staff will work with you to decide on an approach to resolution that works for you, often making use of alternative dispute resolution techniques that allow the parties to rebuild their relationship in a more positive, respectful way. |
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Interim University Librarian Jonathan Younker Assistant to the University Librarian Laura Birkett 905 688 5550, x4899 Schmon Tower The University Library occupies 8 floors of the Schmon Tower, and also includes the Map, Data and GIS Library in Mackenzie Chown C306. A range of support services is offered in the Matheson Learning Commons, a dynamic learning space located on the main floor of the Library. Staff are available to provide assistance, both in-person and through the Library's online Ask a Librarian service. The Library provides a variety of study spaces (1,465 in total) in a welcoming environment to support collaborative and individual learning. Detailed information on the Library's extensive collections, services and hours is available at brocku.ca/library Assistance in Using the Library Staff are available to provide assistance during most hours of library operation. Virtual assistance is also available through the Library's Ask a Librarian service. The Library has an active instruction program that is closely integrated with course content. |
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Access to digital resources is available both on and off campus. The library home page offers direct access to the catalogue and an extensive number of fulltext e-journals and e-books, image and sound databases, as well as numeric and statistical resources, and numerous other specialized databases. Through the Interlibrary Loan service, students and faculty may borrow items and obtain articles from other libraries if materials are not owned by the Library. Brock students and faculty may borrow directly from most university libraries in the country using their Brock identification card. |
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Staff are available to provide assistance during most hours of library operation. Virtual assistance is also available through the Library's LiveHelp service. The Library has an active instruction program that is closely integrated with course content. |
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Map, Data and GIS Library Head, MDGL Colleen Beard Spatial Data Coordinator Sharon Janzen Data Librarian Heather Whipple 905 688 5550, x3468 Mackenzie Chown C306 http://www.brocku.ca/library/collections/MDG The Map, Data and GIS Library is a unit of the James A. Gibson Library and maintains the map, spatial and numeric/statistics data collections for the University. Whether your research involves locations of natural forests or finding statistics on population, the MDG Library provides resources and services that support teaching and research for faculty and students campus wide. Data retrieval and technical support for GIS software use are fundamental to the services that the staff provides. Computer workstations are available to access digital spatial data and statistical data, as well as sofware, such as, ArcGIS, SPSS, and SAS. A detailed description of the map and data collections, various subject guides and technical instruction guides for data access and use, are accessible through the website. |
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Manager Kim Pelchat Faculty of Education ed.brocku.ca/irc The Instructional Resource Centre provides specialized library and media services for the Faculty of Education. The IRC curriculum libraries are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus (1842 King Street East, Hamilton). The curriculum libraries offer a variety of curriculum resources to support elementary and secondary teaching as well as a special collection of historical Master of Education projects and theses located at the St. Catharines Campus. IRC Media Services are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus. Media Services has production areas with laminating presses, lettering systems, button maker and other equipment to assist in the production of teaching aids. At the Hamilton Campus, the Library provides classroom media services. Two computer laboratories are located at the Hamilton Campus in Room 8 and 13. Although focusing on the specialized needs of the Faculty of Education, all members of the University community may use the IRC's library and media facilities. |
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Associate Vice-President, Information Technology Services David Cullum Director, Application Development Audrey Fehlow Director, Client Services Andy Morgan Director, Infrastructure Sergio Sartor Director, Project Office Ed Blasinski Administrative 905 988 5550 x3479 Mackenzie Chown Complex F303 Brock University's Information Technology Services (ITS) works closely with students, faculty and staff to support the academic and administrative work in our community. Our mission is to provide top-quality service and technological solutions to enable you to study, research and work more effectively and efficiently. ITS provides students, faculty, and staff with technology resources and support teaching, research, and administrative services. These services include support for desktop computing, the campus high-speed network, classroom audio visual telephone and video conferencing, administrative and academic systems, network identity management ("Campus ID"), and portal assess. The Campus Store and Computer Commons Help Desk locations are available to support students, faculty, and staff. Help Desk staff assist the University community with hardware issue resolution, technology purchasing recommendations, remote access software licenses for faculty and staff, and printing. We can be contacted by phone at extension 4357, or in person at either the Campus Store or Computer Commons in Scotiabank Hall. We can also be reached online through the "ITS Request" link on the ITS website, brocku.ca/its The Campus Store Help Desk is open Monday to Friday, 9:00 a.m. to 4:00 p.m. The Computer Commons Help Desk is open as follows: Fall/Winter Term Monday to Thursday 7:30 a.m. to 1:00 a.m. Friday 7:30 a.m. to 11:30 a.m. Saturday and Sunday 11:00 a.m. to 11:00 p.m. Spring Term Monday to Friday 8:00 a.m. to 11:00 p.m. Saturday and Sunday 11:00 a.m. to 9:00 p.m. Summer term Monday to Thursday 8:00 a.m. to 9:00 p.m. Friday 8:00 a.m. to 5:00 p.m. Saturday and Sunday from 11:00 a.m. to 5:00 p.m. Students, faculty, and staff are provided with a computing account ("Campus ID"), which provides them with access to computer labs, wireless coverage across the campus (including residences), email, the University's learning management system ("Isaac" at https://lms.brocku.ca), the campus portal (https://my.brocku.ca), and other services. The University supports scheduled computer labs and general access labs for academic use. Facilities are located in various buildings on the campus. All facilities are accessibility-friendly. The Computer commons located in Scotiabank Hall offers approximately 150 computers for general access. All labs contain applications software to support teaching at the University. Both Windows based PCs and Macintosh computers are available. For further information, please visit http://www.brocku.ca/its |
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2015-2016 Undergraduate Calendar
Last updated: April 15, 2016 @ 02:08PM