Student Accounts Financial Information

Financial & Administrative Services - Student Accounts Finance Office

Website: http://www.brocku.ca/financee-mail: finance@brocku.ca

Location:12^th Floor of the Schmon Tower.

Office Hours: Monday to Friday, 8:45 a.m. to 4:15 p.m.

Phone: 905-688-5550, Ext. 4600 Fax: 905-984-4844

When calling for information, please remember that, due to privacy regulations, we can only release information to the student, regardless of who paid the tuition.

It is important to familiarize yourself with the information contained in this section and also found in the Student section of the Student Accounts section of the Finance website (http://www.brocku.ca/finance). Ensure that you are aware of payment dates and of the consequences of not meeting your payment obligations. Failure to become aware of the policies does not excuse a student. Late registration, deregistration, deferral and interest charges may all apply to financial accounts due to failure to meet payment due dates.

If you anticipate having a potential difficulty regarding your payment, please contact the Student Accounts Finance Office as early as possible. Due to the number of transactions that take place during a registration period, staff is not always available to take calls or return phone or e-mail immediately. Please leave one message or e-mail and someone will get back to you as quickly as possible. Please ensure that you include your student number.

It is important for students to check their Brock e-mail regularly, even during the summer months, for messages from the Students Accounts Finance Office regarding their financial account.