Conflicts stem from many different sources. Understanding when, and how, to apply a variety of different conflict resolution strategies can prevent unnecessary hardship. This session explores strategies to defuse anger and conflict so that difficult situations in the workplace can be resolved respectfully. Who Should Attend: Faculty and Staff Date:
Limit: 30 |
This workshop has already been completed. If you wish to know the next time this course will be offered, please contact hrehslearn@brocku.ca. |