Last updated: February 12, 2021 @ 07:30AM

Services for Students and Academic Support

Welcome to Brock University!

We are pleased to share with you information about our full array of academic programs, profiles of our students and faculty, an overview of our residences and the range of services we offer.

Brock is committed to providing an exceptional student experience, both inside and outside the classroom. Our dedicated and dynamic faculty will engage you in learning, research and scholarship. The seminar system will give you an opportunity to develop and refine your academic skills. Our student services programs are designed to support your transition to university and to help you excel throughout your studies.

Brock is indeed more than a place to study. We offer you an enriched, safe, inclusive environment where you can form new friendships, gain valuable extracurricular experiences, and become part of a vibrant community.

1. Brock International Services

isa@brocku.ca

905 688 5550 x4785

brocku.ca/international

The role of Brock International Services is to equip both international and Canadian students with the tools and skills to succeed in a rapidly changing, highly diverse and competitive education structure and global economy.

We offer a wide range of programs and services for International students to adjust to a new academic life at Brock and to life in Canada.

We also offer several programs and opportunities for all students, designed to increase cultural competency, and succeed in today's workplace. Celebrate the globalized environment the university has created and become more involved with programs and services offered by International Services.

For more information, please visit our website, send us an email or drop-in at our administrative offices on the second floor of the International Centre.

2. Campus-Wide Co-Curriculum and ExperienceBU

experiencebu@brocku.ca

MC A 204
brocku.ca/experiencebu

Get Involved. Get Connected. Experience Brock University!

ExperienceBU is your gateway to the Brock experience. Find and connect to student clubs and organizations, events, workshops, communities, services and supports, and co-curricular experiences. If it is happening at Brock, it is on ExperienceBU!

And it's only a click away. Check out whats happening on experiencebu.brocku.ca or in the Brock University Mobile App and get involved!

While you are getting involved at Brock, why not get recognized? Showcase your involvement and skill development to potential employers. Complete domains in the Campus-Wide Co-Curriculum (CWC) to earn recognition on the Brock University Certificate of Engagement and track your co-curricular experiences on Experience Plus, Brock's official co-curricular experiences on Experience Plus, Brock's official co-curricular record.

Getting involved is easy- start by logging into experiencebu.brocku.ca. You don't need to sign up for the CWC, it's already waiting for you to explore the range of activities available to complete in ten domains. Look for it in your Paths section.

It's time to get involved; challenge yourself; and try new things.

Learn more at brocku.ca/experiencebu or log into experiencebu.brocku.ca today!

3. Day-care Centre

daycare@brocku.ca
905 688 5550, x3515
brocku.ca/daycare

The Rosalind Blauer Centre for Child Care offers licensed child care for 56 children from three months to five years of age, 12 months per year. The Centre offers a full-time program and is open to Brock students, staff and faculty of the University and community members. Our hours of operation are Monday through Friday 7:30 am to 6 p.m.

The Centre is a non-profit charitable organization and is governed by a volunteer board of directors. All of the staff are qualified Registered Early Childhood Educators and members of the College of Early Childhood Education. We provide a nature based program that is rich in literacy. We also offer a Kinder Forest School Program that provides our 4-5 year olds with opportunity to explore the rich natural environment on the property of the university from September to June. The Child Care Centre is located in a large well-equipped building. Subsidy is available through the Niagara Region, Children's Services for families who qualify.

The wait list for the centre is about a year to eighteen months. It is very important that you get on the wait list as soon as possible.

4. Information Technology Services

905 688 5550 x4357

Mackenzie Chown Complex F303
brocku.ca/its

Brock University's Information Technology Services (ITS) works closely with students, faculty and staff to support the academic and administrative work in our community. Our mission is to provide top-quality service and technological solutions to enable you to study, research and work more effectively and efficiently.

ITS provides students, faculty, and staff with technology resources and support teaching, research, and administrative services. These services include support for desktop computing, the campus high-speed network, classroom audio visual, telephone and video conferencing, administrative and academic systems, network identity management ("Campus ID"), and portal access.

The Campus Store and Computer Commons Help Desk locations are available to support students, faculty, and staff. Help Desk staff assist the University community with hardware issue resolution, technology purchasing recommendations, remote access, software licenses for faculty and staff, and printing.

5. Instructional Resource Centre

WH 222
905 688 5550 x3357
https://brocku.ca/education/student-resources/irc/

The Instructional Resource Centre are key to Brock University's Faculty of Education located at both the St. Catharines and Hamilton Campuses. Each IRC provides specialized K-12 instructional resources and media services required to support the students, instructors, faculty and staff across the Faculty of Education. A circulating collection of historical Master of Education projects and theses are located at the St. Catharines Campus.

Media Services includes production areas with a 3D printer, laminator, lettering systems, button maker and equipment to produce teaching aids. Classroom media services are provided at the Hamilton Campus.

The IRC is open to educators and members of the University community.

6. Office of Human Rights and Equity Services
humanrights@brocku.ca
905 688 5550 x6859
brocku.ca/humanrights

Human Rights and Equity envisions a Brock Community where everyone takes responsibility for promoting and protecting human rights; where everyone is valued and treated with dignity and respect; and, everyone's human rights are a lived reality.

Human Rights and Equity works to promote an inclusive and accessible learning, working and living environment at Brock.

The key functions of the office are to:
·   Provide information and training to the university community to increase awareness about the importance of promoting a respectful work and learning environment;
·   Assist individuals with issues of harassment, discrimination and bullying, to understand the range of options available for responding and help them to pursue a resolution to the situation that works for them.

The Office can assist you with a wide range of individual concerns, including:
·   Sexual harassment, sexual assault, stalking and domestic violence;
·   Human rights harassment and/or discrimination (based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identity/gender expression, sexual orientation, age, marital status, family status and disability;
·   General harassment and/or bullying, workplace harassment and online harassment.

The University has a variety of policies, procedures and codes of conduct that prohibit students, staff and faculty from harassing, bullying or discriminating against other students, staff or faculty members. Contact with the office is a confidential service. Our staff will work with you to decide on an approach to resolution that works for you, often making use of alternative dispute resolution techniques that allow the parties to rebuild their relationship in a more positive, respectful way.

7. Office of the Registrar

Schmon Tower 301
brocku.ca/registrar

The Office of the Registrar strives to provide a high level of quality services that support enrolment, progression, and graduation of Brock students. We serve as the principal custodian of all confidential student enrolment data, including course registration, grades, and address information. Our office has contact with students form the point of application for admission through to graduation and beyond as well as academic counselling and general student finances.

The Office of the Registrar is located on the third-floor of Schmon Tower and is comprised of the following units:
·   Academic Advising and Exploration Services (brocku.ca/academic-advising/find-your-advisor/)
·   Admissions (brocku.ca/admissions)
·   Recruitment and Liaison Services (brocku.ca/futurestudent)
·   Scheduling; Examinations and Classrooms (brocku.ca/registrar/toolkit/exams)
·   Student Information (brocku.ca/central)
·   Student Records and Registration (records@brocku.ca)

Hours of operation, please visit:

https://brocku.ca/registrar/contact/

8. Residence

905 688 5550, x3370
res@brocku.ca
brocku.ca/residence

The Brock residence system can accommodate approximately 2,500 students on campus in eight buildings or complexes. There are four styles of residences: traditional, semi-suite, suite and townhouse style. Students living in the traditional or semi-suite residences are accommodated in "halls" or "houses". Those living in townhouses or suites typically share a unit with three or four other students. Residence rooms are furnished with necessities and all have wireless internet connectivity. There are two 24/7 Service Desks to provide support to the residence community.

Residence Life is monitored and facilitated by the Residence Life Staff (RLS). The RLS are upper year students who are assigned responsibility for sections (house, hall, court, block) within each residence complex. The RLS endeavours to create a sense of community within the residences. They are also available to answer questions, assist with any challenges and provide direction.

9. Student Awards and Financial Aid

Schmon Tower 301
brocku.ca/safa/

A variety of scholarships and bursaries are available to students of various majors and year levels. A scholarship is awarded for scholastic achievement, while a bursary is awarded on the basis of financial need. Students can research, apply for, and check the status of scholarships and bursaries offered at Brock through the Student Accounts and Financial Aid website.

10. Student Success Centre

General Inquiries:
905 688 5550, x3240

Schmon Tower 400
brocku.ca/sdcl

I. A-Z Learning Services

905 688 5550 x 5774
Thistle 129
brocku.ca/learning-services

Learning Services provides support for a broad range of challenges including exam preparation, time management, writing skills, notetaking, citation and more. Their goal is to take you to the next level in your academic development. Spend some time with Learning Services and discover what you can do.

Primary services include a number of dedicated Drop-In Centres (e.g., Science and Math, Writing and Study Skills), as well as 200 workshops per year.

For a full listing of workshops and to RSVP, go to ExperienceBU: experiencebu.brocku.ca/organization/learningservices/events

II. Aboriginal Student Services

905 688 5550 x5883
TH 145A
brocku.ca/aboriginal-student-services

Our goal is to help all status and non-status First Nations, Metis, and Inuit students make the transition to Brock University community. We offer services in a culturally sensitive manner and encourage you as an Aboriginal student to maintain your cultural identity within the university setting. Aboriginal Student Services strives to provide Aboriginal students with resources necessary to succeed in their academic studies at Brock University. We offer the following complimentary services:
·   Writing and Numeracy Circles
·   Aboriginal Specific Career Planning
·   Tutoring
·   Tailored Workshops
·   One-to-one consultations
·   Academic Referrals
·   Library resources - books, videos and dvds
Office resources - student centre, laptop lending, printing service, photocopying/faxing, and telephone service
Elder in Residence (knowledge keeper) - provides cultural counselling, advising, traditional teachings and awareness support to students/staff/faculty

Cultural programming - Aboriginal Achievement Awards, Aboriginal speaker presentations, Aboriginal student luncheons, breadwork-moccasin making - woodburning workshops, etc.


11. Student Life and Community Experiences

Student Life Involvement Commons, MCA 204
905-688-5550 x 6321
brocku.ca/student-life

Student Life and Community Experience helps you discover your new community at Brock and in Niagara. We strive to enrich the Brock student experience, encourage participation in all aspects of student life, and most importantly, help students to grow as active, community-minded leaders.

We offer programs and services that support campus involvement; leadership development; community engagement; volunteerism and service-learning; rights and responsibilities; and off-campus living.

I. Leadership Development Programs

We provide opportunities throughout the year for students to engage in leadership development. Our flagship program, the Foundations in Leadership Professional Development Series gives you the basic building blocks you'll need to be an effective leader. Gain practical skills in the areas of listening and self-expression, conflict resolution and problem solving, group work, and strenghts-based leadership. Gain a competitive edge by completing the training that future employers will be looking for.

brocku.ca/student-life/leadership/foundations-in-leadership

II. Transition, Orientation and First-year Experience

At Student Life, we know your first year at university is an exciting time and we want to help you get the most out of your first year as a Brock Badger. Summer Orientation Programs like LEAP, Welcome Week in September, and a wide variety of programs and events catered to supporting your First Year Experience will help connect you to resources, places, and people and orient you to life at Brock throughout your first-year.

brocku.ca/student-life/orientation-programs

III. Community Outreach and Engagement

Getting involved in your community is just as important as getting involved on-campus. We host a variety of opportunities throughout the year, including Brock Cares, Alternative Reading Week and VolunteerFest, for students to volunteer in the local community and beyond. Students are invited to join the Brock University Volunteer Association (BUVA) to connect with other like-minded students and to make a difference in the Niagara community. In addition, we coordinate more than 65 community events in which students, staff, faculty and alumni can participate. Show your Brock spirit in a parade, be part of the Brock team at the Rankin Cancer Run or dress up on Halloween and collect food for Community Care at Trick or Eat!

brocku.ca/student-life/get-involved

IV. Students Rights and Responsibilities

Brock University’s Student Code of Conduct outlines the rules and expectations for all students. Wherever possible, a restorative approach to non-academic misconduct is enacted to provide learning outcomes to all parties involved in an incident. Student Life is also responsible for student event risk management, student mediation services, and ensuring supports are in place for students-at-risk of harm.

brocku.ca/student-life/student-affairs

V. Off-Campus Living

From finding accommodation off-campus, assistance with dispute resolution, to making sure you're equipped with the tools to understand tenancy laws and staying involved on campus- Off-Campus Living is here to help. We are committed to working hand in hand with students, landlords, residents and community partners to ensure all expectations of being a contributing member of our community are being met.

brocku.ca/student-life/off-campus-living

12. Student Wellness and Accessibility Centre

Director
Sarah Pennisi

I. Student Health Services

Harrison Hall
905 688 5550, x 3243
brocku.ca/health-services

a) General Information

Don't feel you have to wait for a problem to arrive to visit Student Health Services.

A team of nurses and physicians provide comprehensive medical/clinical services as well as health education and counselling. We can help you with a medical problem, provide treatment or a referral, give allergy injections, or update your immunization. We provide health education and counselling on many issues including contraception, pregnancy, sexually transmitted infections, nutritional or weight concerns, stress or lifestyle issues. OHIP, UHIP or other health insurance is needed to be seen by a physician. All visits and treatments are strictly confidential.

b) Required Medical Documentation

It is the University's policy to accept medical certificates from qualified medical practitioners attesting to a student's inability to write a test, examination etc. due to an incapacitating medical condition at the time of the scheduled test, examination etc. A medical certificate consists of Brock's medical exemption form, available for download on the University website, completed by both you and a qualified medical practitioner OR the certificate provided by Student Health Services. The University may, at its discretion, request more detailed documentation in certain cases.

c) Student Health Services Policy

Student Health Services will provide medical documentation only if:
·   Medically warranted;
·   The student presents him/herself to Student Health Services before the exam;
·   The student is seen in our office the day of the exam.

If your exam is at a time of day when the Student Health Services is not open, then you must print the medical excuse form from the website and go to another medical facility to have the physician complete the documentation.

d) Health Promotion

The Student Wellness and Accessibility Centre is also home to Brock's Peer Health Education Team. This team, in collaboration with the Health Educator, works to provide educational opportunities that inform students on a variety of health issues relevant to Brock students, with the aim of encouraging students to make choices that support their health and academic success.

The Student Health and Wellness HUB located just off the Marketplace TH 134,is a space where students can drop in to chat with a Peer Health Educator, or other staff, about ways to improve their overall health and wellness. In addition, students will be given information and assistance connecting with a variety of resources and groups available on campus.

II. Services for Students with Disabilities

905 688 5550, x4122
Schmon Tower 400
brocku.ca/sas

Brock encourages and supports the full participation of students with disabilities in all aspects of campus life. Student Accessibility Services (SAS) provides accommodations and services for students who require academic support due to the impact of a physical, medical, sensory, mental health or learning disability.

All services and accommodations are determined on an individual basis, depending on documented needs. Services include:
·   Support Services
·   Adaptive Technology
·   Library Services
·   Accessible Facilities
·   Attendant Care

Students are advised to contact the Student Accessibility Services early in the application process to exchange information about their needs and the services available. After being admitted to Brock, you must contact SAS to register for services, preferably before the beginning of term. Your case manager will review your needs and assist in setting up the accommodations and support services you require.

III. Personal Counselling Services

905 688 5550, x4750
Schmon Tower 400
brocku.ca/personal-counselling

The Counselling staff offers confidential services for students who are experiencing personal/social difficulties while studying at Brock University. The majority of services are offered on an individual basis, however we do offer information sessions on various topics.

With counselling support, most students not only resolve their immediate concerns, but also learn useful skills for dealing with future issues. If something is bothering you, there is someone who can help. You are not alone. Our counsellor/therapists offer free confidential, professional counselling. We are here to help you sort things out.

13. The Faith and Life Centre

Alphie's Trough
brocku.ca/campus-ministries

Rita Welch Meditation Centre
The Rita Welch Meditation Centre is located inMacKenzie Chown Complex A302, right beside the Sankey Chambers. This is a drop-in quiet space fro meditation or prayer. Individuals should be respectful of one another privacy.

Muslim Prayer Room

Chaplaincy Lounge
The FLC is a space for all students, and all student clubs-religious or otherwise. Part of the space is designated as a drop-in quiet study space, while the other half is primarily used for religious practices, i.e. prayer groups, bible studies, and discussion groups.

14. University Library

905 688 5550, x 3226
libhelp@brocku.ca
brocku.ca/library

The Brock University Library provides access to a wealth of scholarly content in digital and print format, as well as helpful staff, a comfortable café and spaces for individual, collaborative and group study.

The Library consists of several locations:
·   The James A. Gibson Library (including the Matheson Learning Commons) on floors 2, 5-10 of the Schmon Tower (brocku.ca/library);
·   The Makerspace and Digital Scholarship Lab in the Rankin Family Pavilion (brocku.ca/library/makerspace);
·   The Map, Data and GIS Library in Mackenzie Chown, Room C306 (brocku.ca/library/collections/mdg)
·   The Archives & Special Collections on the 10th floor of Schmon Tower. (brocku.ca/library/collections/special-collections-archives)

Detailed information on the Library's extensive collections, services, and hours is available at brocku.ca/library.