Last updated: April 8, 2015 @ 05:15PM
Student Services and Academic Support
I.Office of the Dean, Faculty of Graduate Studies
Dr. Michael Plyley
Assistant to the Dean
MacKenzie Chown D Block 255
The Dean, Faculty of Graduate Studies oversees all of the graduate programs at Brock University. The Dean works with the Faculty of Graduate Studies, the Graduate Council (which consists of representatives of each of the graduate programs at Brock), and the Senate Committee on Graduate Studies in developing procedures and policies to support graduate students in their academic work at the university. The Dean also works with the Graduate Students Association, particularly with respect to developing opportunities for the professional development of graduate students at Brock as they prepare for the next phase of their academic or professional careers. The Dean, Faculty of Graduate Studies serves as a strong advocate for Graduate Studies supporting the development of productive graduate studies policies, developing a strong resource base for graduate education, and working to increase awareness of the excellence and accomplishments of Brock's graduate students as they undertake their research. As well, the Dean is responsible for encouraging the development of new graduate programs and the strengthening of existing programming at this university. The Dean works closely with the Ontario Council of Graduate Studies (OCGS), which is responsible for ensuring the quality of graduate education in Ontario through a stringent process of approvals and reappraisals that are undertaken on a periodic basis. The Dean, Faculty of Graduate Studies provides leadership and direction to all units collaborating on graduate education at Brock, and is available to meet with students to discuss their concerns at any time. Appointments may be made through the Faculty of Graduate Studies.
II.Office of Graduate Studies, Faculty of Graduate Studies
Administrative Assistant, Graduate Studies
MacKenzie Chown D Block 250
Monday to Friday 8:30 a.m. 4:30 p.m.
Closed: 12 noon 1 p.m.
The Office of Graduate Studies strives to provide a high level of quality services that support the recruitment, admission, enrolment, progression and graduation of Brock graduate students. We serve as the principal custodian of confidential student application and enrolment data. Our office has contact with students from the point of inquiry through to graduation. Our knowledgeable staff is here to provide students with information on graduate programs, application procedures, graduate student funding, scholarship and awards, registration, grades, appeals and graduation eligibility. The Office of Graduate Studies offers a welcome and orientation day for new graduate students and informative workshops throughout the academic year.
brocku.ca/gradstudies for all ongoing information.
III. Office of the Vice-Provost and Associate Vice-President, Student Services
Vice-Provost and Associate Vice-President, Student Services
Office of the Vice-Provost and Associate Vice-President, Student Services
905 688 5550, x3418
Schmon Tower 401
Monday to Friday: 8:30 a.m. - 4:30 p.m.
Closed: 12 noon - 1 p.m.
The Vice-Provost and Associate Vice-President (Student Services) has two central mandates. The first mandate is the development, enhancement and integration of student services, policies and programs to support a high quality student life at Brock, and improve students' success in their academic experiences.
The second mandate is the development and implementation of enrollment management policy and programs to build an entering class with excellent and diverse backgrounds through recruitment initiatives, and retain students through the completion of their degrees, by implementing advising and support services to increase student success.
Students are encouraged to engage in and support student affairs on campus through participation in volunteer activities, paid work placements and committee involvement. Opportunities for student participation in Student Services include residence life staff, residence advisory council, residence security, residence dons, campus tour guides, health peer educators, financial peer assistants, career services assistants, the student peer advisory committee on non-academic discipline and student representation on other Student Services committees.
The Vice-Provost and Associate Vice-President provides leadership and direction to the following Student Services administrative units:
Student Development Centre
Services for Students with disABILITIES
Student Non-Academic Discipline
Student Event Risk Management
Office of the Registrar
Faith and Life Centre
Student Health Services
Student Awards and Financial Aid
University (AODA)Accessibility Co-ordinator
Student Life and Community Experience
Rita Welch Meditation Centre
IV. Student Development Centre
Lisa Lynds and Janice Kit
Schmon Tower 400
1. Aboriginal Student Services
Aboriginal Academic Support Program Coordinator
Decew Residence R213
Monday-Friday: 8:30 a.m. - 4:30 p.m.
Schmon Tower 400
Our goal is to help Native, Inuit, and Metis students make a smooth transition to life at Brock. We offer services in a culturally sensitive manner and encourage students to maintain or even increase their cultural identity while in the university setting.
||Liaison and referral services for students to both the Brock campus and the local communities.
||Providing programming and campus wide Aboriginal events.
||Promoting awareness of Aboriginal culture on campus.
||Advocating on behalf of Aboriginal students within the University community.
||Providing information on Native, Inuit, and Metis specific scholarships.
||Assisting secondary and college students with the application process.
||Offering free Aboriginal student computing and printing lab.
||Maintaining an Aboriginal resource library including newspapers, texts, and CD's.
||Providing training to Brock faculty and staff.
2. Learning Skills Services
Schmon Tower 400
A-Z Learning Services helps Brock students improve their academic success. Assistance is available for students' study concerns, writing issues, and math or science problem-solving operations. Learning Service assists students in managing a broad range of challenges and enables students to reach their full learning potential.
A variety of Learning Services, included rescheduled workshops and a Drop-In Service in the Learning Commons, are available throughout the year to address study skills needs in areas such as managing time, reading, writing university essays, referencing, math, note-taking, succeeding in the sciences, and preparing for exams. Students can collaborate with a group of their new Brock friends to "order a workshop" for any group of four or more students, at a time convenient to them. The Learning Services Drop-In Service schedule and a list of the Learning Services workshops are available online. Students are invited to go to the Learning Services website to register for workshops or join workshops in progress, if seats are available. Check our our online resources on our Sakai joinable site. For more information on A-Z Learning Services, visit brocku.ca/learning-services or contact email@example.com
3. Personal Counselling Services
Les McCurdy-Myers x4123
Schmon Tower 400
Counselling Appointments are made by calling the University extension 4750
For Leadership programs register online at brocku.ca/leadership-programs
The Counselling staff offers services for students who are experiencing personal/social difficulties while studying at Brock University. The majority of services are offered on an individual basis however we do offer some group programs.
Why Students Seek Counselling:
There are many reasons why a student wisely chooses to make an appointment with one of our staff:
Some students seek our help with specific concerns related to relationships, stress/anxiety, self-confidence, loneliness, sexuality, weight pre-occupation, grief etc.
Others bring less clearly defined problems such as low motivation/energy or a feeling that things just aren't right.
We also see students who are just looking for an objective person to talk to about things like a life decision or who have come in because they are worried about the behaviour of a friend, family member or roommate.
Through their counselling contact, most students not only resolve their immediate concerns, but also learn useful skills for dealing with future issues. If something is bothering you, there is someone who can help. Our counsellor/therapists offer confidential, professional counselling at no cost to you. Don't put off making an appointment until the issue escalates. There is no need for you to feel isolated and alone. We are here to help you sort things out for yourself.
Personal Counselling Services also offers psycho-educational programming on topics such as anger management, grieving, mood management and stress management. To arrange for a program for your group, contact the Manager (see contact information above).
The Manager can also help with:
Advising students, faculty and staff who have concerns about the behaviour of someone they know.
Fostering and assisting students with the development of self help groups.
Assisting students with projects, theses, and seminars.
Leadership Development Services
Les McCurdy-Myers x4123
Schmon Tower 400
Register online at:
Brock University has a long tradition of fostering leadership abilities in its students by providing peer leaders training and experiences which have enabled them to assume leadership roles in their careers and personal lives. Working from the perspective that effective leaders know how to motivate and work dynamically with others, the Leadership Development Service was conceived of to provide opportunities for all Brock students to gain the competitive edge that our student leaders have long carried with them from Brock into their futures. The Foundations in Leadership Practicum Series offers skill based training and leadership programming designed to bring out and polish the leader in you. While here at Brock you can get the training that your future employers would pay thousands of dollars to provide you.
4. Services for Students with disABILITIES
Brock encourages and supports the full participation of students with disabilities in all aspects of campus life. Services for Students with disABILITIES (SSWD) provides accommodations and services for students who require academic support due to the impact of a physical, medical, sensory, mental health or learning disability.
All services and accommodations are determined on an individual basis, depending on documented needs. Services include:
Students are advised to contact the Student Development Centre early in the application process to exchange information about their needs and the services available. After being admitted to Brock, you must contact SSWD to provide appropriate documentation of your needs, preferably before the beginning of term. Your case manager will review your needs and assist in setting up the accommodations and support services you require.
||support services: use of a note taker, compensatory strategy assistance, exam accommodation, use of adaptive equipment and liaison with faculty. Screening and limited diagnostic assessment for learning disabilities are available on campus;
||adaptive technology: specialized computer software and other technical aids are available for use in the Student Development Centre. Please see your case manager about your technology needs and to obtain access to equipment;
||library services: a designated reference librarian is available to co-ordinate library services for students with disabilities.
||accessible facilities: most facilities at Brock are wheelchair accessible. For a special accessibility tour of campus, please contact the Recruitment and Liaison Office. There are accessible housing units on campus in both traditional and townhouse style residences;
||attendant care: limited attendant care service is available through the Ontario March of Dimes. If you require attendant care, contact the Student Development Centre.
5. Student Non-Academic Discipline
Manager, Residence Life and Student Affairs
The Manager, Student Conduct provides advice and support to students, faculty and staff regarding to issues of non-academic student discipline and students-at-risk. The Manager, Student Conduct chairs the Student-at-Risk Case Team, and serves as the advisor for the University Discipline Panel, hires, trains and supervises University Discipline Panel Members and communicates disciplinary decisions to appropriate constituents. For more information on Non-Academic Student Discipline and/or Students-at-Risk see the University Calendar (Code of Student Conduct and Appeals in Non-Academic Matters) or visit brock.ca/sdc/discipline
V. The Faith and Life Centre
(Anglican, Presbyterian and United Churches)
Decew Residence 216 and 217
Rita Welch Meditation Centre
The Rita Welch Meditation Centre is located in A302, next to the Senate Chambers. It was established in memory of Rita Welch, wife of the late Chancellor Robert Welch. The facility is available both for individual meditation and for campus-based groups who wish to use it for spiritual education, gatherings, or discussions. The Meditation Centre can be booked through the Faith and Life Centre. It is open daily from 8 a.m. t:00 p.m. Other times can be arranged. During the academic year a monthly schedule of events is posted in the glass case outside the Centre.
Brock Islamic Centre
Brock Multi-Faith Meeting Room
The Multi-Faith Meeting Room is located at R226 on the main floor of the Decew Residence. The room holds the offices of the Student Justice Centre and is shared for meeting or study space. For use of the room, contact the Faith and Life Centre or the Student Justice Centre.
Islamic Prayer Room
The Islamic Prayer Room is located at R227 on the main floor of the Decew Residence immediately beside the Multi-Faith Room. It is open 8:30 a.m. - 6 p.m. Monday to Friday.
The Chaplaincy Louge is located at the offices of the Faith and Life Centre, Decew Residence 216. It is available as a meeting space or a discussion area. Please contact the Faith and Life Centre regarding its use.
VI. Career Services
Resource Centre - Main Floor, Learning Commons
Administrative Offices, ST119
Career Services is dedicated to helping students explore career options, define career goals and plan their academic, work and volunteer opportunities to meet those goals. A full suite of co-curricular programming is available in the department to enhance your career development. Stop by to see us - no appointment is necessary! The following services, events, opportunities, and programs are available to you:
Resource Centre - Located on the first floor of the Learning Commons, our resource centre contains resources pertaining to career exploration, job search, employment trends, educational and employment directories, tip sheets and degree - specific occupational information. Meet our trained Career Assistants who will provide you with practical resources and hands-on assistance with your career planning and job search.
Co-Curricular Programs - Brock's unique suite of co-curricular programs will provide you with an opportunity to track, highlight and document your activities, experiences and learning done outside of the classroom - things like on-campus jobs, volunteer work, participation in clubs, certificates and workshops. Your Experience Plus transcript will provide an inventory of your university experiences and growth, and will be useful when applying for graduate or professional schools, scholarships and awards, and employment opportunities. To see a complete description of the Experience Plus suite of programs please refer to the Experiential Learning Opportunities section of this calendar.
Experience Plus - Designed to give you a competitive edge in the job market after graduation, Experience Plus is a careers-oriented, work and skill-building program. Your involvement in part-time paid or volunteer work along with career development workshops are tracked and compiled into a career portfolio. When you graduate, you'll receive an Experience Plus transcript, outlining the skills and experiences you've gained through this program. All Brock students are eligible for Experience Plus - contact Career Services or visit our web site to register!
Job Opportunities - Getting a job can be a great way to make some extra cash during the school year and to gain experience in a specific career field. There are a number of job opportunities available: on-campus* and off-campus, full-time andls, practi,and health, and summer positions. Check out thesion, Med Plus iswebsitearn view current postings!t the medical system and to build a network with health care professionals here in Niagara!
Workshops - A variety of workshops are provided to help you gete informatout of your job search. Topics include Resumes, Cover Letters, Interview Skills, Building a Portfolio and Job Search. Visit the Career Services web site to take an online workshop and learn about how to "order a workshop".
Events - Our website contains a schedule of events designed to connect you with volunteer and employment opportunities, such as the Career Expo, Shop for Jobs and more.
Graduate Recruitment - We host employers on campus from a variety of sectors throughout the year. These companies conduct information sessions, and arrange to interview Brock students who are in their graduating year for positions beginning after graduation.
Web site - Explore the many online resources and tools available at brocku.ca/career-services. There are a variety of links that will allow you to practice your interview skills with Interview Stream, engage in self-awareness and define your skills with Career Cruising or Type Focus, investigate international opportunities with Going Global, and more.
Experience Plus - Brock's co-curricular transcript program
Experience Plus - Brock's co-curricular transcript program
Brock's unique co-curricular program will provide you with an opportunity to track, highlight and document your activities, experiences and learning done outside of the classroom - things like on campus jobs, volunteer work, participation in clubs, certificates and workshops. Your Experience Plus transcript will provide an inventory of your university experiences and growth, and will be useful when applying for graduate or professional schools, scholarships and award, and employment opportunities.
What's unique about Brock's program compared to other university co-curricular programs? We've added a suite of programs designed to crease experience and skill-building opportunities in specific areas.
VII. Student Health Services
Director of Clinical Services
1. General Information
Don't feel you have to wait for a problem to arrive to visit the Student Health Services.
A team of nurses and physicians provide comprehensive medical/clinical services as well as health education and counselling. We can help you with a medical problem, provide treatment or a referral, give allergy injections or update your immunization. We provide health education and counselling about many issues including contraception, pregnancy, sexually transmitted diseases, nutritional or weight concerns, stress or lifestyle issues. OHIP, UHIP or other health insurance is needed in order to be seen by a physician. All visits and treatments are strictly confidential.
The health fee paid by all students at registration covers many value added services including the Health Education Program etc.
If you have questions or require any additional information about a health issue or specific health concern, feel free to drop in.
2. Required Medical Documentation
It is the University's policy to accept medical certificates from qualified medical practitioners attesting to a student's inability to write a test, examination etc. due to an incapacitating medical condition at the time of the scheduled test, examination etc. A medical certificate consists of the medical exemption form available to download on the University website which is then filled in by you as well as completed by a qualified medical practitioner OR the certificate provided by Student Health Services. The University may, at its discretion, request more detailed documentation in certain cases.
3. Student Health Services Policy
Student Health Services will provide medical documentation only if:
||The student presents him/herself to Student Health Services before the exam.
||The student is seen in our office the day of the exam.
||If your exam is at a time of day when the Student Health Services is not open, then you must go to another medical facility to obtain the necessary written medical excuse documentation.
VIII. International Services
Director, International Services
Manager, International Student Services
Manager, International Learning Programs
Exchange and Study Abroad Adviser
Scholar Services & Programs Assistant
UHIP Assistant & Office Receptionist
International Centre, Room 210
General Email: firstname.lastname@example.org
The mandate of International Services and Programs Abroad is to provide services for all Brock's students - international and Canadian.
1. International Student Advising
International students may find it helpful to discuss academic or personal problems with the Director or Manager of International Student Services. They can offer assistance with such things as immigration, health, banking, accommodation and the completion of various forms, as well as providing liaison with instructors, the University administration and the community at large. It would be useful to see them when you arrive at Brock. International Services and Programs Abroad also administers the Certificate for Success Program designed to prepare international students for success in their academics and careers. The Office also administers the University Health Insurance Plan (UHIP) for all international students.
2. International Study, Employment and Development
International Services and Programs Abroad assists Canadian students interested in studying or working in other countries. They administer exchange programs to Argentina, Australia, Austria, Brazil, Chile, China, Czech Republic, Finland, France, Germany, Ghana, Hong Kong, India, Japan, Korea, Mexico, Netherlands, New Zealand, South Africa, Sweden, the United Kingdom, the United States and as well other countries. Students with disabilities are welcome to apply.
International Services and Programs Abroad organizes short-term experiential learning programs in Namibia, Ghana, as well as an Alternate Reading Week in El Salvador. The Office is also responsible for promoting international development activities on campus.
3. Brock Guide Peer Partner Program
International Services and Programs Abroad offers this program to new international students at Brock. Each interested international student is matched with an international or Canadian student who is familiar with Brock and Canada. Brock Guide partners can help international students adjust to life at Brock.
4. International Plus Program
International Services and Programs Abroad, along with Career Services, co-ordinates the International Plus Program. International Plus offers students a unique opportunity to gain international experience without necessarily leaving Canada. Students enrolled in the program participate in placements to increase their awareness of different cultures through interaction with people and projects from around the world.
International Services and Programs Abroad administers the new Global Transitions Program whereby Canadian high school graduates have the opportunity to spend their Brock fall term in Ghana or Nicaragua on an experiential learning program. Volunteer placements are in health and medical, social, and conservation programs. Participants receive Brock academic credits for this Program.
IX.Office of the Registrar
Assistant to the Registrar
905-688-5550, extension 3550
Schmon Tower 301
Office hours are Monday - Thursday, 9:00 a.m. to 5:00 p.m., and Friday 9:00 4:30 p.m.
Graduate students must request academic transcripts from the Office of the Registrar.
Government student loan information is available at:
Student Awards & Financial Aid
905-688-5550, extension 3958
Schmon Tower 402
Schmon Tower 301
Academic Integrity is a core value of the academic mission of Brock University. With a focus on student academic success and academic citizenship, the Office of Academic Integrity A-Z Learning Services supports all Brock students by sharing information, promoting awareness and providing educational opportunities regarding academic integrity on campus.
Please refer to the Academic Integrity Policy for more information.
Director of Residences
James R. Fleming
The Brock residence system can accommodate approximately 2400 students on campus in two basic styles of residences: traditional-style and townhouses. Students living in the traditional-style residences are accommodated in "halls" or "houses" with 40-60 students per hall/house and must purchase a residence meal plan. Those living in townhouses share a "unit" with two, three or four other students and have the option to purchase a meal plan or do their own cooking.
There are four traditional-style residences: DeCew and Lowenberger Residences have accommodations in single or double rooms and both of these buildings contain a residence dining hall; Vallee and Earp Residences are all single rooms. Students living in the traditional-style residences usually eat in the residence dining halls, but many choose to dine at other food outlets on campus. All traditional-style residences have common lounges and/or study rooms, as well as laundry facilities.
The townhouse style residences combine independence of townhouse living with the convenience of location and inclusion in residence activities and events. There are two townhouse style residences: the Village and Quarry View. Each unit at the Village Residence accommodates five students (three in single rooms and two share a double room). Quarry View Residence is all single rooms with three and four bedrooms units. Both complexes have laundry facilities.
All residence rooms are furnished with basic necessities and all include phone, internet and cable television connections. Residence life is monitored and facilitated by the Residence Life Staff. The RLS are upper year students who are assigned responsibility for sections (house, hall, court, block) within each residence complex. They are available to answer questions and provide direction. Also, they endeavour to create a sense of community within the residences. All residences provide opportunities for residents to get involved by participating in activities and events; volunteering for "crew" and/or being elected to positions on the Residence Action Councils.
The majority of beds (approximately 90%) within residence are assigned to Incoming Year One students. Upper Year/returning students, including a small number of graduate students, occupy the remaining beds. All Incoming Year One students are guaranteed a place in residence (certain conditions apply, such as meeting application and deposit deadlines). There is a limited number of rooms available for students with wheelchair accessibility needs. Special housing needs should be discussed with both the Department of Residences and the Services for Students with Disabilities Office.
XI. Community Connections
Director, Student/Community Outreach
Manager, Student/Community Outreach
905 688 5550, x4000
Community Connections is dedicated to fostering an environment that serves our community both at Brock and within the Niagara Region. The department facilitates community-building initiatives and volunteer opportunities to provide a rich Brock experience for students, staff, faculty and the broader Niagara community. Our Participation Passport Program (P3) provides students with a broad range of opportunities to be active and involved both on and off-campus. Students are recognized by the University based on the number and variety of activities they participate in. Detailed information about the Community Connections Participation Passport Program is available at http://www.brocku.ca/passport.
XII. Off-Campus Housing Services
Manager, Off-Campus Living and Neighbourhood Relations
905-688-5550, extension 3721
Brock's Off-Campus Living office provides information and materials to assist students in their search for accommodations off-campus and make the job of "house hunting" a little easier. The office maintains listings of available rooms, apartments and houses for those looking for accommodations in the local communities. Listings are available on the Web along with a wealth of other information relating to off-campus life. Additionally, if students have questions about the Residential Tenancies Act, leases or municipal by-laws, Off-Campus Living staff can help to find the answers and available resources.
XIII. Day-Care Centre
905-688-5550, extensions 3515
The Rosalind Blauer Centre for Child Care offers licensed day care for 50 children from three months to five years, 12 months per year. The Centre offers full- time programs and is open to Brock students, staff and faculty of the University and community members. Hours of operation are Monday through Friday 7:30 a.m. to 6:00 p.m.
The Centre is a non-profit charitable, parent co-operative and is operated by a volunteer board of directors. All the staff are qualified Early Childhood Educators. The Day-care is located in a large, well equipped building that was completed in 1995. Subsidy is available for families who qualify.
XIV. Office of Human Rights and Equity Services
General Inquiries: x5657
DeCew Residence Room 221
The Office of Human Rights and Equity Services is a resource for all members of the Brock community, including students, staff and faculty, providing information and advice on a wide range of issues relating to harassment and discrimination. The key functions of the office are to:
||provide information and training to the university community to increase awareness about the importance of promoting a respectful work and learning environment;
||assist individuals with issues of harassment, discrimination and bullying, to understand the range of options available for responding, and help them to pursue a resolution to the situation that works for them.
The Office of Human Rights and Equity Services works to promote a respectul work and learning environment at Brock University through the following initiatives:
||coordinating and promoting diversity events with other departments (International Services, Brock Faith and Life, OPIRG, Aboriginal Student Services, WISE), such as Celebration of Nations, Faith Fair and December 6 Memorial;
||providing training for students, staff and faculty on campus;
||positive space campaign to raise awareness and support for sexual and gender diversity on campus - please visit brocku.ca/positivespace for more information;
||administration of the respectful work and learning environment policy;
||online resources at brocku.ca/humanrights
The Office can assist you with a wide range of individual concerns, including:
||sexual harassment, date/acquaintance rape, sexual assault, stalking and domestic violence;
||human rights harassment and/or discrimination (based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identification, sexual orientation, age, marital status, family status and disability;
||general harassment and/or bullying, workplace harassment and online harassment via chats, email and/or websites.
The University has a variety of policies, procedures and codes of conduct that prohibit students, staff and faculty from harassing, bullying or discriminating against other students, staff or faculty members. Contact with the office is a confidential service. Our staff will work with you to decide on an approach to resolution that works for you, often making use of alternative dispute resolution techniques that allow the parties to rebuild their relationship in a more positive, respectful way.
XV. University Library
Acting University Librarian
Assistant to the University Librarian
905-688-5550, extension 3226
The University Library occupies 8 floors of the Schmon Tower, and also includes the Map, Data and GIS Library in Mackenzie Chown C306.
A range of support services is offered in the Matheson Learning Commons, a dynamic learning space located on the main floor of the Library. Staff are available to provide assistance, both in-person and through the Library's online "Ask-Us!" service.
The Library provides a variety of study spaces (about 1350 in total) in a welcoming environment to support collaborate and individual learning.
Detailed information on the Library's extensive collections, services and hours is available at brocku.ca/library
Access to digital resources is available both on and off campus. The library home page offers direct access to the catalogue and an extensive number of fulltext e-journals and e-books, image and sound databases, as well as numeric and statistical resources, and numerous other specialized databases.
The Interlibrary Loan service allows students and faculty to borrow items and obtain articles from other libraries if materials are not owned by the Library. Brock students and faculty may borrow directly from most university libraries in the country using their Brock identification card.
Assistance in Using the Library
Staff is available to provide assistance during most hours of library operation. Virtual assistance is also available through the LiveHelp icon on the Library's website. The Library has an active and well developed instruction program that is closely integrated with course content.
XVI. Map Library
Head, Map, Data and GIS Library
MacKenzie Chown C306
The Map, Data and GIS Library is a unit of the James A. Gibson Library and maintains the map and data collections for the University. Unbeknownst to some, you need not be a geography student to benefit from the vast resources in the MGD Library. Whether your research involves locating the ideal grape growning areas or finding statistics on population change, the MDG Library provides resources and services that support the teaching, research and learning for faculty and students campus wide. Data retrieval and tech support for GIS software use are fundamental to the services that the staff provides. Computer workstations are available to access digital spatial data and supports ArcGIS software. A detailed description of the map and data collections, various subject guides and technical instruction guides for data access and use, are accessible through the website at brocku.ca/library/collections/maplibrary
XVII. Instructional Resource Centre
Faculty of Education
The Instructional Resource Centre provides specialized library and media services for the Faculty of Education. The IRC curriculum libraries are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus (1842 King Street East, Hamilton). The curriculum libraries offer a variety of curriculum resources to support elementary and secondary teaching as well as a special collection of Master of Education projects and theses located at the St. Catharines Campus.
IRC Media Services are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus. Media Services has production areas with laminating presses, lettering systems, button maker and other equipment to assist in the production of teaching aids. At the Hamilton Campus, the Library provides classroom media services.
Two computer laboratories are located at the Hamilton Campus in Room 8 and Room 13.
The IRC is wheelchair accessible. Students with special needs are welcome to ask library staff for assistance in retrieving library materials or in using equipment.
Although focusing on the specialized needs of the Faculty of Education, all members of the University community may use the IRC's library and media facilities.
XVIII. Information Technology Services
Interim Associate Vice-President, Information Technology and Chief Information Officer
905-688-5550, extension 3479
MacKenzie Chown Complex F314
Information Technology Services department provides students, faculty, and staff with technology resources that support teaching, research, and services. These services include computer and network support, high performance computing, audio visual, telephone, administrative systems and portal access.
Computing facilities are available to all faculty, staff and students. Students requiring the use of specific software on the servers are supplied with a user code by their instructor, otherwise general Internet access and e-mail accounts are freely available via an automated system in any of the general computer labs on campus.
Client Services supports scheduled micro-computer labs and general access labs for academic use. Computer labs are located in MC A203, PLZ 309/310, MC J201/J202, TA 304 and WH 205. The Computer Commons, located in Scotiabank Hall, offers access to micro-computers for general access. All labs contain application software to support teaching at the university. Both Windows based PCs and Macintosh computers are available. All computer labs are networked and have Internet access. Computer labs also have wheelchair accessible workstations.
Information Technology Services also has a Help Desk that is available to all students, faculty and staff. The Help Desk staff assists the university community with hardware and software recommendations, arranges software licenses for faculty and staff, as well as issues pertaining to their computer, general campus computing and printing. The Help Desk is open Monday to Friday, 9:00 AM - :00 PM. We can also be contacted by phone at extension 4357, in person in Plaza Building (Inside the Campus Store), as well as, submitting all IT related questions, concerns and requests to the "ITS Request" link on the ITS website, brocku.ca/its
Student Help Desk hours of operation in the Computer Commons (Scotiabank Hall):
Monday to Thursday: 7:30a.m. - 1:00a.m.
Friday: 7:30a.m. - 11:30p.m.
Saturday and Sunday: 11:00a.m. - 11:00p.m.
For more detailed information on the full range of ITS support, please visit brocku.ca/its.