2014-2015 Undergraduate Calendar-Student Services and Academic Support

Last updated: August 15, 2014 @ 08:18AM

Student Services and Academic Support

I. Office of the Vice-Provost and Associate Vice-President, Student Services

Vice-Provost and Associate Vice-President, Student Services
Kim Meade

Executive Assistant to Vice-Provost and Associate Vice-President, Student Services
Kelly Veld

905 688 5550, x3418
Schmon Tower 401

Monday to Friday: 8:30 a.m. - 4:30 p.m.
Closed: 12 noon - 1 p.m.

The Vice-Provost and Associate Vice-President (Student Services) has two central mandates. The first mandate is the development, enhancement and integration of student services, policies and programs to support a high quality student life at Brock, and improve students' success in their academic experiences.

The second mandate is the development and implementation of enrollment management policy and programs to build an entering class with excellent and diverse backgrounds through recruitment initiatives, and retain students through the completion of their degrees, by implementing advising and support services to increase student success.

Students are encouraged to engage in and support student affairs on campus through participation in volunteer activities, paid work placements and committee involvement. Opportunities for student participation in Student Services include residence life staff, residence advisory council, residence security, residence dons, campus tour guides, health peer educators, financial peer assistants, career services assistants, the student peer advisory committee on non-academic discipline and student representation on other Student Services committees.

The Vice-Provost and Associate Vice-President provides leadership and direction to the following Student Services administrative units:

Student Development Centre

·	Aboriginal Student Services
·	Student Leadership Programs
·	Learning Skills Services
·	Personal Counselling Services
·	Services for Students with disabilities
·	Student Non-Academic Discipline
·	Student Event Risk Management

Office of the Registrar

·	Academic Advising
·	Academic Appeals
·	Academic Integrity
·	Admissions
·	Examinations and Scheduling
·	Recruitment and Liaison Services
·	Student Information
·	Student Records and Registration

Faith and Life Centre

Off-Campus Living

Career Services

Student Health Services

Student Awards and Financial Aid

International Services

University (AODA)Accessibility Co-ordinator

Residence

ESL Services

International Recruitment

Brock International

Student Life and Community Experience

Rita Welch Meditation Centre

II. Student Development Centre

Administrative Assistant
Lean Ann Cayer

905 688 5550, x3240
Schmon Tower 400
brocku.ca/sdcl

1. Aboriginal Student Services

Advisor
Sean Hoogterp

905 688 5550, x4273
Decew Residence R212
Monday-Friday: 8:30 a.m. - 4:30 p.m.
sdc/aboriginal

Our goal is to help Native, Inuit, and Metis students make a smooth transition to life at Brock. We offer services in a culturally sensitive manner and encourage students to maintain or even increase their cultural identity while in the university setting.

Services include:

·	Liaison and referral services for students to both the Brock campus and the local communities.
·	Providing programming and campus wide Aboriginal events.
·	Promoting awareness of Aboriginal culture on campus.
·	Advocating on behalf of Aboriginal students within the University community.
·	Providing information on Native, Inuit, and Metis specific scholarships.
·	Assisting secondary and college students with the application process.
·	Offering free Aboriginal student computing and printing lab.
·	Maintaining an Aboriginal resource library including newspapers, texts, and CD's.
·	Providing training to Brock faculty and staff.

2. Learning Skills Services

Manager
Jill Brindle

905 688 5550, x3114
Schmon Tower 400
brocku.ca/sdc/learning/

Learning Skills Services helps Brock students improve their academic proficiency. Assistance is available to help with study concerns, writing issues, and math or science problem-solving operations. Learning Skills Services assists students in managing a broad range of challenges including the transitioning from high school to university, handling exam anxiety, preparing for university exams, and writing assignments. Learning Skills Services enables students to reach their full learning potentials.

A variety of Learning Skills workshops are available throughout the year to address study skills needs in areas such as time management, reading, taking notes, writing university essays, succeeding in the sciences, and preparing for exams. Students can collaborate with a group of their new Brock friends to "order a workshop" for any group of four or more students, at a time convenient for them. The Learning Skills Drop-in service and most of the Learning Skills workshops are available in the Learning Commons. Students are invited to go to the Learning Skills website to register for workshops, or join workshops in progress if seats are available. For more information on Learning Skills Services, visit Learning Skills Services online at brocku.ca/sdc/learning-skills or contact Jill Brindle, 905 688 5550, x3114 Schmon Tower 400.

3. Personal Counselling Services

Manager
Les McCurdy-Myers x4123
Email: lmccurdy@brocku.ca
Schmon Tower 400

Appointments are made by calling 905 688 5550 x4750
Counselling takes place in the Student Development Centre.
Schmon Tower 400
brocku.ca/sdc/counselling

The Counselling staff offers services for students who are experiencing personal/social difficulties while studying at Brock University. The majority of services are offered on an individual basis however we do offer some group programs.

Why Students Seek Counselling:
There are many reasons why a student wisely chooses to make an appointment with one of our staff:

Some students seek our help with specific concerns related to relationships, stress/anxiety, self confidence, loneliness, sexuality, weight pre-occupation, grief etc.

Others bring less clearly defined problems such as low motivation/energy or a feeling that things just aren't right.

We also see students who are just looking for an objective person to talk to about things like a life decision or who have come in because they are worried about the behaviour of a friend, family member or roommate.

Through their counselling contact, most students not only resolve their immediate concerns, but also learn useful skills for dealing with future issues. If something is bothering you, there is someone who can help. Our counsellor/therapists offer confidential, professional counseling at no cost to you. Don't put off making an appointment until the issue escalates. There is no need for you to feel isolated and alone. We are here to help you sort things out for yourself.

Personal Counseling Services also offers psycho-educational programming on topics such as anger management, grieving, mood management and stress management. To arrange for a program for your group, contact the Manager (see contact information above).

The Manager can also help with:

Advising students, faculty and staff who have concerns about the behaviour of someone they know.

Fostering and assisting students with the development of self help groups.

Assisting students with projects, theses, and seminars.

Leadership Development Services

Manager
Les McCurdy-Myers x4123

lmccurdy@brocku.ca
Schmon Tower 400
Register online at: brocku.ca/leadership-programs

Brock University has a long tradition of fostering leadership abilities in its students by providing peer leaders training and experiences, which have enabled them to assume leadership roles in their careers and personal lives. Working from the perspective that effective leaders know how to motivate and work dynamically with others, the Leadership Development Service was conceived of to provide opportunities for all Brock students to gain a competitive edge that our student leaders have long carried with them from Brock into their futures. The Foundations in Leadership Practicum Series offers skill based training and leadership programming designed to bring out and polish the leader in you. While here at Brock, you can get the training that your future employers would pay thousands of dollars to provide you.

4. Services for Students with disABILITIES

Manager
Judith Brooder

905 688 5550, x4122
Schmon Tower 400
brocku.ca/sdc/disabilities

Brock encourages and supports the full participation of students with disabilities in all aspects of campus life. Services for Students with disabilities (SSWD) provides accommodations and services for students who require academic support due to the impact of a physical, medical, sensory, mental health or learning disability.

All services and accommodations are determined on an individual basis, depending on documented needs. Services include:

·	support services: use of a note taker,compensatory strategy assistance, exam accommodation, use of adaptive equipment and liaison with faculty. Screening and limited diagnostic assessment for learning disabilities are available on campus;
·	adaptive technology: specialized computer software and other technical aids are available for use in the Student Development Centre. Please see your case manager about your technology needs and to obtain access to equipment;
·	library services: a designated reference librarian is available to co-ordinate library services for students with disabilities;
·	accessible facilities: most facilities at Brock are wheelchair accessible. For a special accessibility tour of campus, please contact the Recruitment and Liaison Office. There are accessible housing units on campus in both traditional and townhouse style residences;
·	attendant care: limited attendant care service is available through the Ontario March of Dimes. If you require attendant care, contact the Student Development Centre.

Students are advised to contact the Student Development Centre early in the application process to exchange information about their needs and the services available. After being admitted to Brock, you must contact SSWD to provide appropriate documentation of your needs, preferably before the beginning of term. Your case manager will review your needs and assist in setting up the accommodations and support services you require.

5. Student Non-Academic Discipline

Manager, Student Conduct
Vince Wilson

905 688 5550, x4041
Schmon Tower 400
brocku.ca/sdc/discipline

The Manager, Student Conduct provides advice and support to students, faculty and staff regarding to issues of non-academic student discipline and students-at-risk. The Manager, Student Conduct chairs the Student-at-Risk Case Team, and serves as the advisor for the University Discipline Panel, hires, trains and supervises University Discipline Panel Members and communicates disciplinary decisions to appropriate constituents. For more information on Non-Academic Student Discipline and/or Students-at-Risk see the University Calendar (Code of Student Conduct and Appeals in Non-Academic Matters) or visit brocku.ca/student-discipline

III. The Faith and Life Centre

Co-ordinator:
David Galston

Chaplains
André Basson
(Christian Reformed Church)
David Galston
(Anglican, Presbyterian, United and Unitarian Churches)
Raoul Masseur
(Roman Catholic Church)

Associate Chaplains:
Eliyahu Courante
(Jewish Faith)
Mamoun Hassan
(Muslim Faith)

905 688 5550 x3134, 3977, 4764
Decew Residence 216 and 217
brocku.ca/campus-ministries

Rita Welch Meditation Centre
The Rita Welch Meditation Centre is located in A302, next to the Senate Chambers. It was established in memory of Rita Welch, wife of the late Chancellor Robert Welch. The facility is available both for individual meditation and for campus-based groups who wish to use it for spiritual education, gathering or discussions. The Meditation Centre can be booked through the Faith and Life Centre. It is open daily from 8 a.m. - 4 p.m. Other times can be arranged. During the academic year, a monthly schedule of events is posted in the glass case outside the Centre.

Brock Multi-Faith Meeting Room
The Multi-Faith Meeting Room is located at R226 on the main floor of the Decew Residence. The room holds the offices of the Student Justice Centre and is shared for meeting or study space. For use of the room, contact the Faith and Life Centre or the Student Justice Centre.

Islamic Prayer Room
The Islamic Prayer Room is located at R227 on the main floor of the Decew Residence immediately beside the Multi-Faith Room. It is open 8:30 a.m. - 6 p.m. Monday to Friday.

Chaplaincy Lounge
The Chaplaincy Louge is located at the offices of the Faith and Life Centre, Decew Residence 216. It is available as a meeting space or a discussion area. Please contact the Faith and Life Centre regarding its use.

Rita Welch Meditation Centre
The Rita Welch Meditation Centre is located in A302, next to the Senate Chambers. It was established in memory of Rita Welch, wife of the late Chancellor Robert Welch. The facility is available both for individual meditation and for campus-based groups who wish to use it for spiritual education, gatherings, or discussions. The Meditation Centre can be booked through The Faith and Life Centre. It is open daily from 8 a.m. 4:00 p.m. Other times can be arranged. During the academic year a monthly schedule of events is posted in the glass case outside the Centre.

Brock Multi-Faith Meeting Room
The Multi-Faith Meeting Room is located at R226 on the main floor of the Decew Residence. The room is available for meeting or study space through the Faith and Life Centre.

Islamic Prayer Room
The Islamic Prayer Room is located at R227 on the main floor of the DeCew Residence immediately beside the Multi-Faith Room. It is open 8:30 am to 6:00 pm Monday to Friday.

Chaplaincy Lounge
The Chaplaincy Lounge is located at the offices of the Faith and Life Centre, DeCew Residence 216. It is available as a meeting space or a discussion area. Please contact the Faith and Life Centre regarding its use.

IV. A-Z Learning Services

A - Z Learning Services

Manager
Jill Brindle

905-688-5550 x3114
Schmon Tower 400
brocku.ca/learning-services

A-Learning Services helps Brock students improve their academic success. Assistance is available for students' study concerns, writing issues, and math or science problem-solving operations. Learning Services assists students in managing a broad range of challenges and enables students to reach their full learning potential.

A variety of Learning Services, including scheduled workshops and a Drop-In Service in the Learning Commons, are available throughout the year to address study skills needs in areas such as managing time, reading, writing university essays, referencing, math, note-taking, succeeding in the sciences, and preparing for exams. Students can collaborate with a group of their new Brock friends to "order a workshop" for any group of four or more students, at a time convenient to them. The Learning Services Drop-In Service schedule and list of the Learning Services workshops are available online. Students are invited to go to the Learning Services website to register for workshops or join workshops in progress, if seats are available. Check out our online resources on our Sakai Joinable site. For more information on A-Z Learning Services, visit brocku.ca/learning-services or contact learning@brocku.ca

Experience Plus - Brock's co-curricular transcript program, Mentorship Plus and Med Plus
Director
Amy Elder

Administrative Assistant
Peggy Karges

905 688 -5550 x 3242
Resource Centre - Main Floor, Learning Commons
Administrative Offices, ST 119
Hours: Monday - Friday - 8:30 - 4:30

careers@www.brocku.ca

Career Services is dedicated to helping students explore career options, define career goals and plan their academic, work and volunteer opportunities to meet these goals. To see a complete description of the services available, please refer to the Student Services and Academic Support section of this calendar.

The following describes the co-curricular and experiential learning opportunities available through the Career Services department.

Experience Plus - Brock's co-curricular transcript program
Brock's unique co-curricular program will provide you with an opportunity to track, highlight and document your activities, experiences and learning done outside of the classroom - things like on campus jobs, volunteer work, participation in clubs, certificates and workshops. Your Experience Plus transcript will provide an inventory of your university experiences and growth, and will be useful when applying for graduate or professional schools, scholarships and award, and employment opportunities.

What's unique about Brock's program compared to other university co-curricular programs? We've added a suite of programs designed to crease experience and skill-building opportunities in specific areas.

Mentorship Plus
Co-ordinator
Jackie Crawford
905 688 5550, x 4853
brocku.ca/mentoring

Mentorship Plus - It's like GPS for first year!
Starting university can be challenging and even a bit over-whelming. You will probably come to Brock's campus with a mixture of excitement, confusion, anxiety and lots of questions. The Mentorship Plus program can give you the support and encouragement you need to ensure that your first-year is a successful one. By participating in the program, you will be matched with a successful senior student who shares the same area of study as well as similar career goals and/or interests as you. Your mentor is your personal guide that will share their experiences and help answer any questions you may have about campus life. For further information, please visit the Mentorship Plus website at brocku.ca/mentoring. Check us out here facebook.com/brockmentorship

Med Plus Co-ordinator
Donna Chistoff
905 688 5550, x3106
brocku.ca/career-services/med-plus

If you plan to pursue medical school or a health related career, consider Med Plus, a unique, extra-curricular experiential learning program. In partnership with area hospitals, practitioners and health organizations, Med Plus is designed to provide you with career development, practical experience and the most up-to-date information about the health care sector.

Activities include:
- Site visits to hospitals, social service agencies and community health centres
- Volunteer placements to gain valuable experience
-Presentations by physicians and other health professionals
-Workshops in first aid, CPR, allied health care
-Workshops in communication, team work and self awareness
- Personalized program counselling and information on admissions to professional school
-University documentation of your Med Plus experiences.

All of these activities can provide you with the competitive edge necessary to set yourself apart from other students.
For any student interested in a health profession, Med Plus is a great chance to learn more about the medical system and to build a network with health care professionals here in Niagara!

How to apply:
Med Plus is a limited enrolment program and requires a separate application. Admission is competitive; minimum requirements for consideration include:

- A minimum 80 per cent average, as indicated by an official transcript of marks
- A strong interest in pursuing medicine or another health-related career, as indicated by a one-page Statement of Interest and a confidential letter of reference, to be submitted with the application;

- Application deadline is April 26, 2013.
- Once admitted, students must participate in the full mandatory curriculum.
- The Med Plus program runs from September through April, over four years. Med Plus students who withdraw from the program forego their place, which is assigned to a student on the waiting list.

A significant strength of the Med Plus program is developing an understanding of teamwork in academic and health delivery settings. Therefore, the University may withdraw a student's place under certain conditions, including inadequate attendance, unacceptable words or actions in a placement or visit, unsatisfactory placement evaluation, or unacceptably competitive behaviour with fellow Med Plus students. Students must maintain an average of 80 per cent to continue in the program each year.

Students receive an official Med Plus record, separate from their academic transcript. The Med Plus record documents the personal and public health learning that students have acquired by listing the workshops, speakers, site visits, and volunteer placements in which each student has participated. Attendance is taken at each Med Plus event to ensure the accuracy of this record. Students pay an annual membership fee of $700 per year. If students withdraw from the program after accepting admission, partial fee refunds are pro-rated after June 15. The fee is non-refundable after October 31.

V. Student Health Services

Director of Clinical Services
Melodie Shick-Porter

Harrison Hall
905 688 5550, x3243
Monday to Friday: 830 a.m. - 430 p.m.
Evening Walk-In Clinic: 5 p.m. (space limited)
Closed July - August
brocku.ca/healthservices

1. General Information

Don't feel you have to wait for a problem to arrive to visit the Student Health Services.

A team of nurses and physicians provide comprehensive medical/clinical services as well as health education and counselling. We can help you with a medical problem, provide treatment or a referral, give allergy injections or update your immunization. We provide health education and counselling about many issues including contraception, pregnancy, sexually transmitted diseases, nutritional or weight concerns, stress or lifestyle issues. OHIP, UHIP or other health insurance is needed in order to be seen by a physician. All visits and treatments are strictly confidential.

The health fee paid by all students at registration covers many value added services including the Health Education Program etc.

If you have questions or require any additional information about a health issue or specific health concern, feel free to drop in.

2. Required Medical Documentation

It is the University's policy to accept medical certificates from qualified medical practitioners attesting to a student's inability to write a test, examination etc. due to an incapacitating medical condition at the time of the scheduled test, examination etc. A medical certificate consists of the medical exemption form available to download on the University website which is then filled in by you as well as completed by a qualified medical practitioner OR the certificate provided by Student Health Services. The University may, at its discretion, request more detailed documentation in certain cases.

3. Student Health Services Policy

Student Health Services will provide medical documentation only if:

1.	Medically warranted.
2.	The student presents him/herself to Student Health Services before the exam.
3.	The student is seen in our office the day of the exam.
4.	If your exam is at a time of day when the Student Health Services is not open, then you must print the medical excuse form from the website and go to another medical facility to have the physician complete the documentation.

VI. International Services and Programs Abroad

Director, International Services
Sheila Young

Manager, International Student Services
Arthur Chen

Manager, International Learning Programs
Christine Bosilo

Exchange and Study Abroad Adviser
Koreen McCullough

Scholar Services and Programs Assistant
Liv Park

UHIP Assistant and Office Receptionist
Elna Mayberry

Administrative Assistant
Jeanette Davis

905 688 5550 x4785
International Centre, Room 208
brocku.ca/internationalcommunity

The mandate of International Services is to provide a range of programs, opportunities and experience to the Brock community and globally, serving the needs of international and Canadian students, scholars and staff.

1. International Student Advising

International students may find it helpful to discuss academic or personal problems with the Director or Manager of International Student Services. They can offer assistance with such things as immigration, health, banking, accommodation and the completion of various forms, as well as providing liaison with instructors, the University administration and the community at large. It would be useful to see them when you arrive at Brock. International Services and Programs Abroad also administers the Certificate for Success Program designed to prepare international students for success in their academics and careers. The Office also administers the University Health Insurance Plan (UHIP) for all international students.

2. International Study, Employment and Development

International Services and Programs Abroad assists Canadian students interested in studying or working in other countries. They administer exchange programs to Argentina, Australia, Austria, Brazil, Chile, China, Czech Republic, Finland, France, Germany, Ghana, Hong Kong, India, Japan, Korea, Mexico, Netherlands, New Zealand, South Africa, Sweden, the United Kingdom, the United States and as well other countries. Students with disabilities are welcome to apply.

International Services and Programs Abroad organizes short-term experiential learning programs in Namibia, Ghana, as well as an Alternate Reading Week in El Salvador. The Office is also responsible for promoting international development activities on campus.

3. Brock Guide Peer Partner Program

International Services and Programs Abroad offers this program to new international students at Brock. Each interested international student is matched with an international or Canadian student who is familiar with Brock and Canada. Brock Guide partners can help international students adjust to life at Brock.

4. International Plus Program

International Services and Programs Abroad, along with Career Services, co-ordinates the International Plus Program. International Plus offers students a unique opportunity to gain international experience without necessarily leaving Canada. Students enrolled in the program participate in placements to increase their awareness of different cultures through interaction with people and projects from around the world.

International Services and Programs Abroad administers the new Global Transitions Program whereby Canadian high school graduates have the opportunity to spend their Brock fall term in Ghana on an experiential learning program. Volunteer placements are in health and medical, social, and education programs. Participants receive Brock academic credits for this Program.

VII. Office of the Registrar

Registrar
Barb Davis

Assistant to the Registrar
Linda Rynberk

905 688 5550 x3550
Schmon Tower 301
brocku.ca/registrar

The Office of the Registrar is located on the third-floor of Schmon Tower and is comprised of the following units:

·	Academic Advising
·	Academic Integrity
·	Admissions
·	Examinations and Classrooms
·	Recruitment and Liaison Services
·	Scheduling
·	Student Information
·	Student Records and Registration

Our office hours are Monday - Thursday, 830 a.m. to 5 p.m., and Friday 9 a.m - 430 p.m.

The Office of the Registrar strives to provide a high level of quality services that support the enrolment, progression, and graduation of Brock students. We serve as the principal custodian of all confidential student enrolment data, including course registration, grades, and address information. Our office has contact with students from the point of application for admission through to graduation and beyond as we maintain each student's permanent academic transcript. Our knowledgeable staff is here to provide students with information on courses, grades, appeals, yearly progression and graduation eligibility, as well as academic counselling.

Academic Integrity Office

Academic Integrity Officer
Troy Brooks

905 688 5550 x5404
Schmon Tower 301
brocku.ca/academicintegrity/

Academic Integrity is a core value of the academic mission of Brock University. With a focus on student academic success and academic citizenship, the Office of Academic Integrity supports the University community by sharing information, promoting awareness and providing educational opportunities that support academic integrity on campus.

Please refer to the Academic Integrity Policy for more information.

Recruitment and Liaison Services

Director, Recruitment and Retention
Beth Natale

Administrative Assistant
Linda Steele

905 688 5550 x4293
Thistle East 261
Monday to Friday: 8:30 a.m. - 4:30 p.m.
(Closed daily, 12 noon - 1:00 p.m.)
discover.brocku.ca (click on Undergraduate Studies tab)
liaison@brocku.ca

Recruitment and Liaison Services is responsible for planning and executing the University's undergraduate recruitment strategy, playing a key role in the University's enrolment management efforts.

In particular, they create and share resources about all aspects of the Brock University undergraduate experience. Key audiences are prospective students and their families, school counsellors, college and university transfer students, and the general public. The objective is to bring the Brock brand to life in a way that motivates prospective students to consider Brock for post-secondary studies.

Some of the key undergraduate recruitment activities include:

- Development of all on-line and in-person prospective student resources and services
- Administration of the prospective student portal (discover.brocku.ca) and the applicant portal (choosebrocku.ca)
- Leading campus events such as: Fall Preview Day, Open House, March Break Visit Program, Post-secondary information Evening, Counsellors' Days, etc.
- Leading Brock's presence at the Ontario Universities' Fair
- Coordinating visits to secondary schools and colleges in Ontario and across Canada
- Leading Brock's Campus Visit Program for prospective students, Specialist High Skills Major classes, visiting dignitaries and counsellors.
Campus tours are available weekdays throughout the year at 10 a.m. and 2 p.m. as well as select weekends each fall and spring. Registration is required and can be done online at discover.brocku.ca

Upon request, staff will gladly arrange for prospective students to meet with faculty members or administrative department personnel.
Tours for students with special needs are also available, outlining specific access routes to buildings, classrooms and parking.

VIII. Residence

Director of Residences
James R. Fleming

905 688 5550, x3370
res@brocku.ca
brocku.ca/residence

Residences

The Brock residence system can accommodate approximately 2400 students on campus in two basic styles of residences: traditional-style and townhouses. Students living in the traditional-style residences are accommodated in "halls" or "houses" with 40-60 students per hall/house and must purchase a residence meal plan. Those living in townhouses share a "unit" with two, three or four other students and have the option to purchase a meal plan or do their own cooking.

There are four traditional-style residences: DeCew and Lowenberger Residences have accommodations in single or double rooms and both of these buildings contain a residence dining hall; Vallee and Earp Residences are all single rooms. Students living in the traditional-style residences usually eat in the residence dining halls, but many choose to dine at other food outlets on campus. All traditional-style residences have common lounges and/or study rooms, as well as laundry facilities.

The townhouse style residences combine independence of townhouse living with the convenience of location and inclusion in residence activities and events. There are two townhouse style residences: the Village and Quarry View. Each unit at the Village Residence accommodates five students (three in single rooms and two share a double room). Quarry View Residence is all single rooms with three and four bedrooms units. Both complexes have laundry facilities.

All residence rooms are furnished with basic necessities and all include phone, internet and cable television connections. Residence life is monitored and facilitated by the Residence Life Staff. The RLS are upper year students who are assigned responsibility for sections (house, hall, court, block) within each residence complex. They are available to answer questions and provide direction. Also, they endeavour to create a sense of community within the residences. All residences provide opportunities for residents to get involved by participating in activities and events; volunteering for "crew" and/or being elected to positions on the Residence Action Councils.

The majority of beds (approximately 90%) within residence are assigned to Incoming Year One students. Upper Year/returning students, including a small number of graduate students, occupy the remaining beds. All Incoming Year One students are guaranteed a place in residence (certain conditions apply, such as meeting application and deposit deadlines). There is a limited number of rooms available for students with wheelchair accessibility needs. Special housing needs should be discussed with both the Department of Residences and the Services for Students with Disabilities Office.

IX. Student Life and Community Experience

Student Life and Community Exprience
brocku.ca.slce
905 688 5550, x4000

Director, Student Life and Community Outreach
Brad Clarke
905 688 5550, x4059

Manager, Student and Community Outreach
Kristen Smith

905 688 5550, x3845
brocku.ca/communityconnections

Manager, Off-Campus Living and Neibourhood Relations
Curtis Gadula
905 688 5550, x5280

Co-ordinator, Student Leadership and Engagement
Rachel Crane
905 688 5550, x5847

Co-ordinator, Service Learning
Sandy Howe
905 688 5550, x4126

Brock's Student Life and Community Experience department provides opportunities for all members of the Brock community to be active and engaged at Brock and within its surrounding communities. We offer programs and services that support service-learning, civic engagement, volunteerism and leadership development. Through the department's three activity centres; Student Leadership and Engagement, Student and Community Outreach, and Off-Campus Living and Neighborhood Relations, we work to empower Brock students to be active, civic-minded leaders who strive to enhance the Brock and Niagara experience.

1. Student Leadership and Engagement
brocku.ca/leadership-engagement
905 688 5550, x6321

Student Leadership and Engagement supports student-driven involvement in campus activities through core programs such as LEAP, the Student Leadership and Innovation Commons (SLIC), and the Participation Passport. Our Participation Passport provides students with a broad range of opportunities to be active and involved both on and off-campus. Students are recognized by the University based on the number and variety of activities they particate in.

2. Student and Community Outreach
brocku.ca/sco
905 688 5550, x5434

Student and Community Outreach fosters an environment that serves our community both at Brock and within the Niagara Region. The department facilitates service-learning initiatives and volunteer opportunities to provide a rich learning experience for Brock students, staff, faculty and the broader Niagara community. Core programs include Brock Cares Days of Service, Alternative Reading Week service trips, and student/campus involvement in community events and charitable activities.

3. Off-Campus Living and Neighbourhood Relations
brocku.ca/oci
905 688 5550, x3721

Brock's Off-Campus Living office provides information and materials to assist students in their search for accommodation off-campus and make the job of "house hunting" a little easier. Web-based listings of available rooms, apartments, and houses are available along with a wealth of other information relating to off-campus life. If students have questions about the Residential Tenancies Act, leases, or municipal by-laws, Off-Campus Living staff can help to find helpful answers and resources.

X. Student Awards and Financial Aid

Director
Rico Natale

905 688 5550, x3443
Schmon Tower 402
brocku.ca/safa

A variety of scholarships and bursaries are available to students of various majors and year levels. A scholarship is awarded for scholastic achievement, while a bursary is awarded on the basis of financial need. Students can research, apply for, and check the status of scholarships and bursaries offered at Brock through the Student Awards and Financial Aid website.

XI. Day-care Centre

Executive Director
Helene Randle

905 688 5550, x3515
Day-care Centre
brocku.ca/daycare

The Rosalind Blauer Centre for Child Care offers licensed child care for 56 children from three months to five years, 12 months per year. The Centre offers full-time programs and is open to Brock students, staff and faculty of the University and community members. Hours of operation are Monday through Friday 7:30 am to 6 p.m.

The Centre is a non-profit charitable organization and is operated by a volunteer board of directors. All of the staff are qualified Early Childhood Educators and members of the College of Early Childhood Education. The Child Care Centre is located in a large well-equipped building. Subsidy is available through the Niagara Region, Children's Services for families who qualify.

XII. Office of Human Rights and Equity Services

Manager
Lynne Prout
905 688 5550 x4019

Human Rights and Equity Officer
Marla Portfilio
905 688 5550 x3338

General Inquiries: x5657
DeCew Residence Room 221
brocku.ca/humanrights

The Office of Human Rights and Equity Services is a resource for all members of the Brock community, including students, staff and faculty, providing information and advice on a wide range of issues relating to harassment and discrimination. The key functions of the office are to:

·	provide information and training to the university community to increase awareness about the importance of promoting a respectful work and learning environment;
·	assist individuals with issues of harassment, discrimination and bullying, to understand the range of options available for responding, and help them to pursue a resolution to the situation that works for them.

The Office of Human Rights and Equity Services works to promote a respectul work and learning environment at Brock University through the following initiatives:

·	coordinating and promoting diversity events with other departments (International Services, Brock Faith and Life, OPIRG, Aboriginal Student Services, WISE), such as Celebration of Nations, Faith Fair and December 6 Memorial;
·	providing training for students, staff and faculty on campus;
·	positive space campaign to raise awareness and support for sexual and gender diversity on campus - please visit brocku.ca/positivespace for more information;
·	administration of the respectful work and learning environment policy;
·	online resources at brocku.ca/humanrights

The Office can assist you with a wide range of individual concerns, including:

·	sexual harassment, date/acquaintance rape, sexual assault, stalking and domestic violence;
·	human rights harassment and/or discrimination (based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identification, sexual orientation, age, marital status, family status and disability;
·	general harassment and/or bullying, workplace harassment and online harassment via chats, email and/or websites.

The University has a variety of policies, procedures and codes of conduct that prohibit students, staff and faculty from harassing, bullying or discriminating against other students, staff or faculty members. Contact with the office is a confidential service. Our staff will work with you to decide on an approach to resolution that works for you, often making use of alternative dispute resolution techniques that allow the parties to rebuild their relationship in a more positive, respectful way.

XIII. University Library

University Librarian
Margaret Grove

Assistant to the University Librarian
Laura Birkett

905 688 5550 x3226
Schmon Tower
brocku.ca/library

The University Library occupies 8 floors of the Schmon Tower, and also includes the Map, Data and GIS Library in Mackenzie Chown C306.

A range of support services is offered in the Matheson Learning Commons, a dynamic learning space located on the main floor of the Library. Staff are available to provide assistance, both in-person and through the Library's online "Ask-Us" service.

The Library provides a variety of study spaces (about 1350 in total) in a welcoming environment to support collaborate and individual learning.

Detailed information on the Library's extensive collections, services and hours is available at brocku.ca/library

Information Resources

Access to digital resources is available both on and off campus. The library home page offers direct access to the catalogue and an extensive number of fulltext e-journals and e-books, image and sound databases, as well as numeric and statistical resources, and numerous other specialized databases.

Through the Interlibrary Loan service, students and faculty may borrow items and obtain articles from other libraries if materials are not owned by the Library. Brock students and faculty may borrow directly from most university libraries in the country using their Brock identification card.

Assistance in Using the Library

Staff are available to provide assistance during most hours of library operation. Virtual assistance is also available through the Library's LiveHelp service. The Library has an active instruction program that is closely integrated with course content.

XIV. Map, Data and GIS Library
Head, Map, Data and GIS Library
Colleen Beard

MacKenzie Chown C306
http://www.brocku.ca/library/collections/MDG

The Map, Data and GIS Library is a unit of the James A. Gibson Library and maintains the map and data collections for the University. Unbeknownst to some, you need not be a geography student to benefit from the vast resources in the MGD Library. Whether your research involves locating the ideal grape growning areas or finding statistics on population change, the MDG Library provides resources and services that support the teaching, research and learning for faculty and students campus wide. Data retrieval and tech support for GIS software use are fundamental to the services that the staff provides. Computer workstations are available to access digital spatial data and supports ArcGIS software. A detailed description of the map and data collections, various subject guides and technical instruction guides for data access and use, are accessible through the website at brocku.ca/library/collections/maplibrary

XV. Instructional Resource Centre

Manager
Kim Pelchat

Faculty of Education
ed.brocku.ca/irc

The Instructional Resource Centre provides specialized library and media services for the Faculty of Education. The IRC curriculum libraries are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus (1842 King Street East, Hamilton). The curriculum libraries offer a variety of curriculum resources to support elementary and secondary teaching as well as a special collection of Master of Education projects and theses located at the St. Catharines Campus.

IRC Media Services are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus. Media Services has production areas with laminating presses, lettering systems, button maker and other equipment to assist in the production of teaching aids. At the Hamilton Campus, the Library provides classroom media services.

Two computer laboratories are located at the Hamilton Campus in Room 8 and 13.

The IRC is wheelchair accessible. Students with special needs are welcome to ask library staff for assistance in retrieving library materials or in using equipment.

Although focusing on the specialized needs of the Faculty of Education, all members of the University community may use the IRC's library and media facilities.

XVI. Information Technology Services
Interim Associate Vice-President and CIO, Information Technology Services
David Cullum

Application Development Director
Audrey Fehlow

Client Services Director
Andy Morgan

Infrastructure Director
Sergio Sartor

Administrative
905 988 5550 x4338
Mackenzie Chown Complex F314
http://www.brocku.ca/its

Brock University's Information Technology Services (ITS) works closely with students, faculty and staff to support the academic and administrative work in our community. Our mission is to provide top-quality service and technological solutions to enable you to study, research and work more effectively and efficiently.

ITS provides students, faculty, and staff with technology resources and support teaching, research, and administrative services. These services include support for desktop computing, the campus high-speed network, high performance computing, classroom audio visual telephone and conferencing, administrative and academic systems, network identity management ("Campus ID"), and portal assess.

The Campus Store and Computer Commons Help Desk locations are available to support students, faculty, and staff. Help Desk staff assist the University community with hardware issue resolution, technology purchasing recommendations, remote access software licenses for faculty and staff, and printing. We can be contacted by phone at extension 4357, or in person at either the Campus Store or Computer Commons in Scotiabank Hall. We can also be reached online through the "ITS Request" link on the ITS website, brocku.ca/its

The Campus Store Help Desk is open Monday to Friday, 9:00 a.m. to 4:00 p.m.

The Computer Commons Help Desk is open as follows:

Fall/Winter term

Monday to Thursday 7:30 a.m. to 1:00 a.m.
Friday 7:30 a.m. to 11:30 a.m.
Saturday and Sunday 11:00 a.m. to 11:00 p.m.

Spring Term
Monday to Friday 8:00 a.m. to 11:00 p.m.
Saturday and Sunday 11:00 a.m. to 9:00 p.m.

Summer term
Monday to Thursday 8:00 a.m. to 9:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday and Sunday from 11:00 a.m. to 5:00 p.m.

Students, faculty, and staff are provided with a computing account ("Campus ID"), which provides them with access to computer labs, wireless coverage across the campus (including residences), email, the University's learning management system ("Isaac" at https://lms.brocku.ca), the campus portal (https://my.brocku.ca), and other services.

The University supports scheduled computer labs and general access labs for academic use. Facilities are located in various buildings on the campus. All facilities are accessibility-friendly. The Computer commons located in Scotiabank Hall offers approximately 150 computers for general access. All labs contain applications software to support teaching at the University. Both Windows based PCs and Macintosh computers are available. For further information, please visit http://www.brocku.ca/its