Last updated: April 3, 2013 @ 11:43AM

Student Services and Academic Support

I. Office of the Vice-Provost and Associate Vice-President, Student Services

Vice-Provost and Associate Vice-President, Student Services
Kim Meade

Special Project Assistant

Office of the Vice-Provost and

Associate Vice-President, Student Services
Kelly Veld

905 688 5550, x3418
Schmon Tower 401

Monday to Friday: 8:30 a.m. - 4:30 p.m.
Closed: 12 noon - 1 p.m.

The Vice-Provost and Associate Vice-President (Student Services) has two central mandates. The first mandate is the development, enhancement and integration of student services, policies and programs to support a high quality student life at Brock, and improve students' success in their academic experiences.

The second mandate is the development and implementation of enrollment management policy and programs to build an entering class with excellent and diverse backgrounds through recruitment initiatives, and retain students through the completion of their degrees, by implementing advising and support services to increase student success.

Students are encouraged to engage in and support student affairs on campus through participation in volunteer activities, paid work placements and committee involvement. Opportunities for student participation in Student Services include residence life staff, residence advisory council, residence security, residence dons, campus tour guides, health peer educators, financial peer assistants, career services assistants, the student peer advisory committee on non-academic discipline and student representation on other Student Services committees.

The Vice-Provost and Associate Vice-President provides leadership and direction to the following Student Services administrative units:

Student Development Centre
·   Aboriginal Student Services
·   Student Leadership Programs
·   Learning Skills Services
·   Personal Counselling Services
·   Services for Students
with disabilities
·   Student Non-Academic Discipline
. Student Event Risk Management

Office of the Registrar
·   Academic Advising
·   Academic Appeals
·   Admissions
·   Examinations and Scheduling
·   Recruitment and Liaison Services
·   Student Information
·   Student Records and Registration
·   Academic Integrity
·   Faith and Life Centre
Off-Campus Living
Career Services
Student Health Services
Student Awards and Financial Aid
International Services
University (AODA)Accessibility Co-ordinator
Residence
ESL Services
International Recruitment
Brock International
Student Life and Community Experience

II. Student Development Centre

Administrative Assistant
Lean Ann Cayer

905 688 5550, x3240
Schmon Tower 400
brocku.ca/sdcl

1. Aboriginal Student Services

Advisor
Sean Hoogterp

905 688 5550, x4273
Mackenzie Chown C302
Monday-Friday: 8:30 a.m. - 4:30 p.m.
sdc/aboriginal

Our goal is to help Native, Inuit, and Metis students make a smooth transition to life at Brock. We offer services in a culturally sensitive manner and encourage students to maintain or even increase their cultural identity while in the university setting.

Services include:
·   Liaison and referral services for students to both the Brock campus and the local communities.
·   Providing programming and campus wide Aboriginal events.
·   Promoting awareness of Aboriginal culture on campus.
·   Advocating on behalf of Aboriginal students within the University community.
·   Providing information on Native, Inuit, and Metis specific scholarships.
·   Assisting secondary and college students with the application process.
·   Offering free Aboriginal student computing and printing lab.
·   Maintaining an Aboriginal resource library including newspapers, texts, and CD's.
·   Providing training to Brock faculty and staff.

2. Learning Skills Services

Manager
Jill Brindle

905 688 5550, x3114
Schmon Tower 400
brocku.ca/sdc/learning/

Learning Skills Services helps Brock students improve their academic proficiency. Assistance is available to help with study concerns, writing issues, and math or science problem-solving operations. Learning Skills Services assists students in managing a broad range of challenges including the transitioning from high school to university, handling exam anxiety, preparing for university exams, and writing assignments. Learning Skills Services enables students to reach their full learning potentials.

A variety of Learning Skills workshops are available throughout the year to address study skills needs in areas such as time management, reading, taking notes, writing university essays, succeeding in the sciences, and preparing for exams. Students can collaborate with a group of their new Brock friends to "order a workshop" for any group of four or more students, at a time convenient for them. The Learning Skills Drop-in service and most of the Learning Skills workshops are available in the Learning Commons. Students are invited to go to the Learning Skills website to register for workshops, or join workshops in progress if seats are available. For more information on Learning Skills Services, visit Learning Skills Services online at brocku.ca/sdc/learning-skills or contact Jill Brindle, 905 688 5550, x3114 Schmon Tower 400.

3. Personal Counselling Services

Personal Counselling Service

Manager
Les McCurdy-Myers x4123
Email: lmccurdy@brocku.ca
Schmon Tower 400

Appointments are made by calling the University extension 4750
Counselling takes place in the Student Development Centre.
Schmon Tower 400
brocku.ca/sdc/counselling

The Counselling staff offers services for students who are experiencing personal/social difficulties while studying at Brock University. The majority of services are offered on an individual basis however we do offer some group programs.

Why Students Seek Counselling:

There are many reasons why a student wisely chooses to make an appointment with one of our staff:

Some students seek our help with specific concerns related to relationships, stress/anxiety, self-confidence, loneliness, sexuality, weight pre-occupation, grief etc.

Others bring less clearly defined problems such as low motivation/energy or a feeling that things just aren't right.

We also see students who are just looking for an objective person to talk to about things like a life decision or who have come in because they are worried about the behaviour of a friend, family member or roommate.

Through their counselling contact, most students not only resolve their immediate concerns, but also learn useful skills for dealing with future issues. If something is bothering you, there is someone who can help. Our counsellor/therapists offer confidential, professional counselling at no cost to you. Don't put off making an appointment until the issue escalates. There is no need for you to feel isolated and alone. We are here to help you sort things out for yourself.

Personal Counselling Services also offers psycho-educational programming on topics such as anger management, grieving, mood management and stress management. To arrange for a program for your group, contact the Manager (see contact information above).

The Manager can also help with:
Advising students, faculty and staff who have concerns about the behaviour of someone they know.

Fostering and assisting students with the development of self help groups.

Assisting students with projects, theses, and seminars.

Leadership Development Services

Manager
Les McCurdy-Myers x4123
Email: lmccurdy@brocku.ca
Schmon Tower 400

Register online at:
brocku.ca/leadership-programs

Brock University has a long tradition of fostering leadership abilities in its students by providing peer leaders training and experiences which have enabled them to assume leadership roles in their careers and personal lives. Working from the perspective that effective leaders know how to motivate and work dynamically with others, the Leadership Development Service was conceived of to provide opportunities for all Brock students to gain the competitive edge that our student leaders have long carried with them from Brock into their futures. The Foundations in Leadership Practicum Series offers skill based training and leadership programming designed to bring out and polish the leader in you. While here at Brock you can get the training that your future employers would pay thousands of dollars to provide you.

4. Services for Students with disABILITIES

Manager
Judith Brooder

905 688 5550, x4122
Schmon Tower 400
brocku.ca/sdc/disabilities

Brock encourages and supports the full participation of students with disabilities in all aspects of campus life. Services for Students with disabilities (SSWD) provides accommodations and services for students who require academic support due to the impact of a physical, medical, sensory, mental health or learning disability.

All services and accommodations are determined on an individual basis, depending on documented needs. Services include:
·   support services: use of a note taker,compensatory strategy assistance, exam accommodation, use of adaptive equipment and liaison with faculty. Screening and limited diagnostic assessment for learning disabilities are available on campus;
·   adaptive technology: specialized computer software and other technical aids are available for use in the Student Development Centre. Please see your case manager about your technology needs and to obtain access to equipment;
·   library services: a designated reference librarian is available to co-ordinate library services for students with disabilities;
·   accessible facilities: most facilities at Brock are wheelchair accessible. For a special accessibility tour of campus, please contact the Recruitment and Liaison Office. There are accessible housing units on campus in both traditional and townhouse style residences;
·   attendant care: limited attendant care service is available through the Ontario March of Dimes. If you require attendant care, contact the Student Development Centre.
Students are advised to contact the Student Development Centre early in the application process to exchange information about their needs and the services available. After being admitted to Brock, you must contact SSWD to provide appropriate documentation of your needs, preferably before the beginning of term. Your case manager will review your needs and assist in setting up the accommodations and support services you require.

5. Student Non-Academic Discipline

Manager, Student Conduct
Vince Wilson

905 688 5550, x4041
Schmon Tower 400
brocku.ca/sdc/discipline

The Manager, Student Conduct provides advice and support to students, faculty and staff regarding to issues of non-academic student discipline and students-at-risk. The Manager, Student Conduct chairs the Student-at-Risk Case Team, and serves as the advisor for the University Discipline Panel, hires, trains and supervises University Discipline Panel Members and communicates disciplinary decisions to appropriate constituents. For more information on Non-Academic Student Discipline and/or Students-at-Risk see the University Calendar (Code of Student Conduct and Appeals in Non-Academic Matters) or visit brocku.ca/sdc/discipline

III. The Faith and Life Centre

Co-ordinator:
David Galston
(Anglican, Presbyterian, and United Churches)

Chaplains
André Basson
(Christian Reformed Church)
David Galston
(Anglican, Presbyterian and United Churches)
Raoul Masseur
(Roman Catholic Church)

Associate Chaplains:
Eliyahu Courante
(Jewish Faith)
Mamoun Hassan
(Muslin Faith)

905 688 5550, x3134, 3977, or 4764
Decew Residence 216 and 217
brocku.ca/ministries

Rita Welch Meditation Centre
The Rita Welch Meditation Centre is located in A302, next to the Senate Chambers. It was established in memory of Rita Welch, wife of the late Chancellor Robert Welch. The facility is available both for individual meditation and for campus-based groups who wish to use it for spiritual education, gatherings, or discussions. The Meditation Centre can be booked through The Faith and Life Centre. It is open daily from 8 a.m. 4:00 p.m. Other times can be arranged. During the academic year a monthly schedule of events is posted in the glass case outside the Centre.

Brock Islamic Centre

The Islamic Centre is located on the lower level of Schmon Tower.

The Islamic Centre is a room set aside by the university to accommodate prayer for Muslim Students. It is open for anyone wishing to learn more about the Muslim faith.

IV. Career Services

Director
Amy Elder

Administrative Assistant
Peggy Karges

905-688-5550 x3242
Resource Centre - Main Floor, Learning Commons
Administrative Offices, ST119
brocku.ca/career

Career Services is dedicated to helping students explore career options, define career goals and plan their academic, work and volunteer opportunities to meet those goals. A full suite of co-curricular programming is available in the department to enhance your career development. Stop by to see us - no appointment is necessary! The following services, events, opportunities, and programs are available to you:

Resource Centre - Located on the first floor of the Learning Commons, our resource centre contains resources pertaining to career exploration, job search, employment trends, educational and employment directories, tip sheets and degree - specific occupational information. Meet our trained Career Assistants who will provide you with practical resources and hands-on assistance with your career planning and job search.

Co-Curricular Programs - Brock's unique suite of co-curricular programs will provide you with an opportunity to track, highlight and document your activities, experiences and learning done outside of the classroom - things like on-campus jobs, volunteer work, participation in clubs, certificates and workshops. Your Experience Plus transcript will provide an inventory of your university experiences and growth, and will be useful when applying for graduate or professional schools, scholarships and awards, and employment opportunities. To see a complete description of the Experience Plus suite of programs please refer to the Experiential Learning Opportunities section of this calendar.

Job Opportunities - Getting a job can be a great way to make some extra cash during the school year and to gain experience in a specific career field. There are a number of job opportunities available: on-campus* and off-campus, full-time and part-time, volunteer, and summer positions. Check out the Career Services website to view current postings!

*Note: In some cases, on-campus jobs are partially funded through the Ontario government and students are required to meet eligibility requirements: a) Canadian citizen or permanent resident, b) resident of Ontario according to MTCU guidelines, and c) taking three full credits or more in your course load. For more information, contact Career Services.

Workshops - A variety of workshops are provided to help you get the most out of your job search. Topics include Resumes, Cover Letters, Interview Skills, Building a Portfolio and Job Search. Visit the Career Services web site to take an online workshop and learn about how to "order a workshop".


Events - Our website contains a schedule of events designed to connect you with volunteer and employment opportunities, such as the Career Expo, Shop for Jobs and more.

Graduate Recruitment - We host employers on campus from a variety of sectors throughout the year. These companies conduct information sessions, and arrange to interview Brock students who are in their graduating year for positions beginning after graduation.

Web site - Explore the many online resources and tools available at brocku.ca/career-services. There are a variety of links that will allow you to practice your interview skills with Interview Stream, engage in self-awareness and define your skills with Career Cruising or Type Focus, investigate international opportunities with Going Global, and more.

Experience Plus - Brock's co-curricular transcript program, Mentorship Plus and Med Plus
Director
Amy Elder

Administrative Assistant
Peggy Karges

905 688 -5550 x 3242
Resource Centre - Main Floor, Learning Commons
Administrative Offices, ST 119
Hours: Monday - Friday - 8:30 - 4:30

careers@www.brocku.ca

Career Services is dedicated to helping students explore career options, define career goals and plan their academic, work and volunteer opportunities to meet these goals. To see a complete description of the services available, please refer to the Student Services and Academic Support section of this calendar.

The following describes the co-curricular and experiential learning opportunities available through the Career Services department.

Experience Plus - Brock's co-curricular transcript program
Brock's unique co-curricular program will provide you with an opportunity to track, highlight and document your activities, experiences and learning done outside of the classroom - things like on campus jobs, volunteer work, participation in clubs, certificates and workshops. Your Experience Plus transcript will provide an inventory of your university experiences and growth, and will be useful when applying for graduate or professional schools, scholarships and award, and employment opportunities.

What's unique about Brock's program compared to other university co-curricular programs? We've added a suite of programs designed to crease experience and skill-building opportunities in specific areas.

Mentorship Plus
Plus Programs Manager
Pauline Dawson
905 688 5550, x 4414
brocku.ca/career-services/students-alumni/get-experience/mentorship-plus

Starting university can be challenging and even a bit over-whelming! You will probably come to Brock's campus with a mixture of excitement, confusion, anxiety and lots of questions. The Mentorship Plus program can give you the support and encouragement you need to ensure that your first-year experience is a successful one. By participating in the program, you will be matched with a successful senior student who shares the same area of study as well as similar career goals and/or interests you. Your mentor will share their experiences and help answer any questions you may have about campus life. For further information, please visit the Career Services website at brocku.ca/career-services.

Med Plus

Med Plus Co-ordinator
Donna Chistoff
905 68 5550, x3106
brocku.ca/career-services/students-alumni/get-experience/med-plus

If you plan to pursue medical school or a health related career, consider Med Plus, a unique, extra-curricular experiential learning program. In partnership with area hospitals, practitioners and health organizations, Med Plus is designed to provide you with career development, practical experience and the most up-to-date information abut the health care sector.

Activities include:
- site visits to hospitals, social service agencies and community health centres;
- volunteer placements to gain valuable experience;
-presentations by physicians and other health professionals;
-workshops in first aid, CPR, allied health care;
-workshops in communication, team work and self awareness;
- personalized program counselling and information on admissions to medical school;
-university documentation of your Med Plus experiences.
All of these activities can provide you with the competitive edge necessary to set yourself apart from other students.
For any student interested in a health profession, Med Plus is a great chance to learn more about the medical system and to build a network with health care professionals here in Niagara!
How to apply:
Med Plus is a limited enrolment program and requires a separate application. Admission is competitive; minimum requirements for consideration include:
- a minimum 80 per cent average, as indicated by an official transcript of marks;
- a strong interest in pursuing medicine or another health-related career, as indicated by a one-page Statement of Interest and a confidential letter of reference, to be submitted with the application;

- application deadline is May 1 each year.
- once admitted, students must participate in the full mandatory curriculum. The Med Plus program runs from September through April, over four years. Med Plus students who withdraw from the program forego their place, which is assigned to a student on the waiting list.
- a significant strength of the Med Plus program is developing an understanding of teamwork in academic and health delivery settings. Therefore, the University may withdraw a student's place under certain conditions, include inadequate attendance, unacceptable words or actions in a placement or visit, unsatisfactory placement evaluation, or unacceptably competitive behaviour with fellow Med Plus students. Students must maintain an average of 75 per cent to continue in the program each year.
Students receive an official Med Plus record, separate from their academic transcript and from their Experience Plus record. The Med Plus record documents the personal and public health learning that students have acquired by listing the workshops, speakers, site visits, and volunteer placements in which each student has participated. Attendance is taken at each Med Plus event to ensure the accuracy of this record. Since Med Plus is a full cost recovery program, students pay an annual membership fee to Career Services. The current fee is $700 per year; students may expect annual fee increases in the order of 5 - 10 per cent. If students withdraw from the program after accepting admission, partial fee refunds are pro-rated after June 15. The fee is non-refundable after October 31.


V. Student Health Services

Director of Clinical Services
Melodie Shick-Porter

Harrison Hall
905 688 5550, x3243
Monday to Friday: 830 a.m. - 430 p.m.
Evening Walk-In Clinic: 5 p.m. (space limited)
Closed July - August
brocku.ca/healthservices

1. General Information

Don't feel you have to wait for a problem to arrive to visit the Student Health Services.

A team of nurses and physicians provide comprehensive medical/clinical services as well as health education and counselling. We can help you with a medical problem, provide treatment or a referral, give allergy injections or update your immunization. We provide health education and counselling about many issues including contraception, pregnancy, sexually transmitted diseases, nutritional or weight concerns, stress or lifestyle issues. OHIP, UHIP or other health insurance is needed in order to be seen by a physician. All visits and treatments are strictly confidential.

The health fee paid by all students at registration covers many value added services including the Health Education Program etc.

If you have questions or require any additional information about a health issue or specific health concern, feel free to drop in.

2. Required Medical Documentation

It is the University's policy to accept medical certificates from qualified medical practitioners attesting to a student's inability to write a test, examination etc. due to an incapacitating medical condition at the time of the scheduled test, examination etc. A medical certificate consists of the medical exemption form available to download on the University website which is then filled in by you as well as completed by a qualified medical practitioner OR the certificate provided by Student Health Services. The University may, at its discretion, request more detailed documentation in certain cases.

3. Student Health Services Policy

Student Health Services will provide medical documentation only if:
1.  Medically warranted.
2.  The student presents him/herself to Student Health Services before the exam.
3.  The student is seen in our office the day of the exam.
4.  If your exam is at a time of day when the Student Health Services is not open, then you must print the medical excuse form from the website and go to another medical facility to have the physician complete the documentation.

VI. International Services and Programs Abroad

Director
John Kaethler

Associate Director
Geeta Powell

Manager International Learning Programs
Christina Bosilo

Administrative Assistant
Jeanette Davis

905 688 5550 x3163
Decew Residence R209
brocku.ca/international

The mandate of International Services and Programs Abroad is to provide services for all Brock's students - international and Canadian.

1. International Student Advising

International students may find it helpful to discuss academic or personal problems with the Director or Associate Director. They can offer assistance with such things as immigration, health, banking, accommodation and the completion of various forms, as well as providing liaison with instructors, the University administration and the community at large. It would be useful to see them when you arrive at Brock. International Services and Programs Abroad also administers the Certificate for Success Program designed to prepare international students for success in their academics and careers. The Office also administers the University Health Insurance Plan (UHIP) for all international students.

2. International Study, Employment and Development

International Services and Programs Abroad assists Canadian students interested in studying or working in other countries. They administer exchange programs to Argentina, Australia, Austria, Brazil, Chile, China, Czech Republic, Finland, France, Ghana, Hong Kong, India, Japan, Korea, Mexico, Netherlands, New Zealand, South Africa, Sweden, the United Kingdom, the United States and Uruguay. Students with disabilities are welcome to apply.

International Services and Programs Abroad organizes short-term experiential learning programs in Namibia, Ghana, and Botswana. The Office is also responsible for promoting international development activities on campus.

3. Brock Guide Peer Partner Program

International Services and Programs Abroad offers this program to new international students at Brock. Each interested international student is matched with an international or Canadian student who is familiar with Brock and Canada. Brock Peer Guide partners can help international students adjust to life at Brock.

4. International Plus Program

International Services and Programs Abroad, along with Career Services, co-ordinates the International Plus Program. International Plus offers students a unique opportunity to gain international experience without necessarily leaving Canada. Students enrolled in the program participate in placements to increase their awareness of different cultures through interaction with people and projects from around the world.

International Services and Programs Abroad administers the new Global Transitions Program whereby Canadian high school graduates have the opportunity to spend their Brock fall term in Ghana or Nicaragua on an experimental learning program. Volunteer placements are in health and medical, social, and conservation programs. Participants receive Brock academic credits for this Program.

VII. Office of the Registrar

Registrar
Barb Davis

Deputy Registrar
Kevin J. Kiss

Assistant to the Registrar
Linda Rynberk

905 688 5550, x3550
Schmon Tower 301
brocku.ca/registrar

The Office of the Registrar is located on the third-floor of Schmon Tower and is comprised of the following units:
·   Academic Advising
·   Academic Integrity
·   Admissions
·   Examinations and Classrooms
·   Recruitment and Liaison Services
·   Scheduling
·   Student Information
·   Student Records and Registration
Our office hours are Monday - Thursday, 830 a.m. to 5 p.m., and Friday 9 a.m - 430 p.m.

The Office of the Registrar strives to provide a high level of quality services that support the enrolment, progression, and graduation of Brock students. We serve as the principal custodian of all confidential student enrolment data, including course registration, grades, and address information. Our office has contact with students from the point of application for admission through to graduation and beyond as we maintain each student's permanent academic transcript. Our knowledgeable staff is here to provide students with information on courses, grades, appeals, yearly progression and graduation eligibility, as well as academic counselling.

Academic Integrity Office

Academic Integrity Officer
Troy Brooks

905 688 5550 x5404
Schmon Tower 301
brocku.ca/academicintegrity/

Academic Integrity is a core value of the academic mission of Brock University. With a focus on student academic success and academic citizenship, the Office of Academic Integrity supports the University community by promoting awareness, providing educational opportunities and sharing information regarding academic integrity on campus.

Recruitment and Liaison Services

Director, Recruitment and Retention
Beth Natale

Administrative Assistant
Linda Steele

905 688 5550 x4293
Thistle East 261
Monday to Friday: 8:30 a.m. - 4:30 p.m. (Closed daily, 12 noon - 1:00 p.m.)
brocku.ca (click on future Undergraduates tab)
liaison@brocku.ca

Recruitment and Liaison staff are responsible for planning and executing the University's undergraduate recruitment strategy. In particular, they compile and share information about all aspects of Brock University to prospective studens and their families, school counsellors, and the general public in an effort to generate a healthy applicant pool and strong conversion rates.

Recruitment and Liaison Services manages Brock's undergraduate recruitment activities, including:

- The creation of an Integrated Marketing and Communications Plan in support of University-wide marketing priorities and strategies

- Perspective student communications: publications and online information

- Brock's prospective student portal

- Fall Preview Day and Open House

- Brock's presence at the Ontario Universities Fair

- Visits to secondary schools in Canada and the United States

- Brock's Campus Visit Program for prospective students, visiting dignitaries and school representatives.

Campus tours are available weekdays throughout the year at 10 a.m. and 2 p.m. as well as select Saturdays in the fall and spring. Registration is required and can be done online from the Future Undergraduates tab on brocku.ca Upon request, Recruitment and Liaison staff will gladly arrange for prospective students to meet with faculty members or administrative department personnel. Tours for students with special needs are also available, outlining specific access routes to buildings, classrooms and parking.

VIII. Residence

Director of Residences
James R. Fleming

905 688 5550, x3370
Email: res@brocku.ca
brocku.ca/residence

Residences

The Brock residence system can accommodate approximately 2400 students on campus in two basic styles of residences: traditional-style and townhouses. Students living in the traditional-style residences are accommodated in "halls" or "houses" with 40-60 students per hall/house and must purchase a residence meal plan. Those living in townhouses share a "unit" with two, three or four other students and have the option to purchase a meal plan or do their own cooking.

There are four traditional-style residences: DeCew and Lowenberger Residences have accommodations in single or double rooms and both of these buildings contain a residence dining hall; Vallee and Earp Residences are all single rooms. Students living in the traditional-style residences usually eat in the residence dining halls, but many choose to dine at other food outlets on campus. All traditional-style residences have common lounges and/or study rooms, as well as laundry facilities.

The townhouse style residences combine independence of townhouse living with the convenience of location and inclusion in residence activities and events. There are two townhouse style residences: the Village and Quarry View. Each unit at the Village Residence accommodates five students (three in single rooms and two share a double room). Quarry View Residence is all single rooms with three and four bedrooms units. Both complexes have laundry facilities.

All residence rooms are furnished with basic necessities and all include phone, internet and cable television connections. Residence life is monitored and facilitated by the Residence Life Staff. The RLS are upper year students who are assigned responsibility for sections (house, hall, court, block) within each residence complex. They are available to answer questions and provide direction. Also, they endeavour to create a sense of community within the residences. All residences provide opportunities for residents to get involved by participating in activities and events; volunteering for "crew" and/or being elected to positions on the Residence Action Councils.

The majority of beds (approximately 85%) within residence are assigned to Incoming Year One students. Upper Year/returning students, including a small number of graduate students, occupy the remaining beds. Incoming Year One students who indicate an interest in residence on their OUAC form will be sent information about applying for residence along with the University's offer of admission. All Incoming Year One students are guaranteed a place in residence (certain conditions apply, such as meeting application and deposit deadlines). There is a limited number of rooms available for students with wheelchair accessibility needs. Special housing needs should be discussed with both the Department of Residences and the Services for Students with Disabilities Office.

IX. Community Connections

Manager, Student/Community Outreach
Brad Clarke

Community Services Co-ordinator
Kristen Smith

905 688 5550, x4000
brocku.ca/communityconnections

Community Connections is dedicated to fostering an environment that serves our community both at Brock and within the Niagara Region. The department facilitates community-building initiatives and volunteer opportunities to provide a rich Brock experience for students, staff, faculty and the broader Niagara community. Our Participation Passport Program (P3) provides students with a broad range of opportunities to be active and involved both on and off-campus. Students are recognized by the University based on the number and variety of activities they participate in. Detailed information about the Community Connections Participation Passport Program is available at http://www.brocku.ca/passport.

X. Off-Campus Housing Services

Manager, Student/Community Outreach
Brad Clarke

905 688 5550, x3721
brocku.ca/ocl

Brock's Off-Campus Living office provides information and materials to assist students in their search for accommodations off-campus and make the job of "house hunting" a little easier. The office maintains listings of available rooms, apartments and houses for those looking for accommodations in the local communities. Listings are available on the Web along with a wealth of other information relating to off-campus life. Additionally, if students have questions about the Residential Tenancies Act, leases or municipal by-laws, Off-Campus Living staff can help to find the answers and available resources.

XI. Student Awards and Financial Aid

Director
Rico Natale

905 688 5550, x3443
Schmon Tower 402
brocku.ca/safa

A variety of scholarships and bursaries are available to students of various majors and year levels. A scholarship is awarded for scholastic achievement, while a bursary is awarded on the basis of financial need. Students can research, apply for, and check the status of scholarships and bursaries offered at Brock through the Student Awards and Financial Aid website.

XII. Day-care Centre

Executive Director
Helene Randle

905 688 5550, x3515 and 4433
Day-care Centre
brocku.ca/daycare

The Rosalind Blauer Centre for Child Care offers licensed child care for 56 children from three months to five years, 12 months per year. The Centre offers full-time programs and is open to Brock students, staff and faculty of the University and community members. Hours of operation are Monday through Friday 7:30 a.m. to 6 p.m.

The Centre is a non-profit charitable organization and is operated by a volunteer board of directors. All the staff are qualified Early Childhood Educators and members of the College of Early Childhood Education. The Day-care is located in a large, well equipped child car centre that was built in 1995. Subsidy is available for families who qualify.

XIII. Office of Human Rights and Equity Services

Manager
Lynne Prout
905 688 5550, x4019

Human Rights and Equity Officer
Marla Portfilio
905 688 5550, x3338

General Inquiries: x5657
DeCew Residence Room 221
brocku.ca/humanrights

The Office of Human Rights and Equity Services is a resource for all members of the Brock community, including students, staff and faculty, providing information and advice on a wide range of issues relating to harassment and discrimination. The key functions of the office are to:
·   provide information and training to the university community to increase awareness about the importance of promoting a respectful work and learning environment,
·   assist individuals with complaints of harassment, discrimination, and bullying to understand the range of options available for responding, and help them to pursue a resolution to the situation that works for them.
The Office of Human Rights and Equity Services works to promote a respectful work and learning environment at Brock University through the following initiatives:
·   Brock Diversity - peer run diversity events on campus, such as the Purple/White Ribbon Campaign for the Prevention of Violence Against Women, Reel Life Film Festival, and Anti-Racism Week
·   Coordinating and promoting diversity events with other departments (International Services, Brock Faith and Life, OPIRG, Aboriginal Student Services, WISE), such as Celebration of Nations, Faith Fair, and December 6th Memorial. Providing an information booth at other events on campus, such as Orientation Week and Campus Health Fair
·   Providing diversity workshops for students, staff and faculty on campus
·   Positive Space Campaign to raise awareness and support for sexual and gender diversity on campus - please visit brocku.ca/positivespace for more information
·   Diversity Resource Area in Decew 221 and bulletin boards on campus
·   Administration of the Respectful Work and Learning Environment Policy
·   Online resources at brocku.ca/humanrights
The Office can assist you with a wide range of individual concerns, including:
·   Sexual harassment, date/acquaintance rape, sexual assault, stalking and domestic violence,
·   Human rights harassment and/or discrimination (based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identification, sexual orientation, age, marital status, family status and disability),
·   General harassment and/or bullying, and
·   Online harassment via chats, email and/or websites.
The University has a variety of policies, procedures and codes of conduct that prohibit students, staff and faculty from harassing, bullying or discriminating against other students, staff or faculty members. Contact with the office is a confidential service. Our staff will work with you to decide on an approach to resolution that works for you, often making use of alternative dispute resolution techniques that allow the parties to rebuild their relationship in a more positive, respectful way.

XIV. University Library

University Librarian
Margaret Grove

Assistant to the University Librarian
Fatima Noorbhai

905 688 5550 x3226
Schmon Tower
brocku.ca/library/

The University Library system comprises the James A. Gibson Library, housed on eight floors of the Schmon Tower, and the Map Library, located in Mackenzie Chown C306.

The Library's collections contain a vast array of digital and print resources. The Matheson Learning Commons, located on the main floor of the Library, offers a range of learning support services in a dynamic space that features computers, study booths, tables, groups study rooms, soft seating, and individual carrels. Additional study spaces and computers are available on the upper floors. Laptops are available for loan from the Circulation Desk. The Library is open for 90 hours each week, including evenings and weekends, with extended hours during exam periods.

Detailed information on the Library's collections, services and hours is available at brocku.ca/library.

Information Resources

Information Resources

Access to digital resources is available both on and off campus. The library home page offers direct access to the catalogue and an extensive number of fulltext e-journals and e-books, image and sound databases, as well as numeric and statistical resources, and numerous other specialized databases.

The Interlibrary Loan service allows students and faculty to borrow items and obtain articles from other libraries if materials are not owned by the Library. Brock students and faculty may borrow directly from most university libraries in the country using their Brock identification card.

Assistance in Using the Library

Assistance in Using the Library

Staff are available to provide assistance during most hours of library operation. Virtual assistance is also available through the LiveHelp icon on the Library's website. The Library has an active and well developed instruction program that is closely integrated with course content.

Debit card photography machines are located throughout the Library. Self-serve printing can be done from all library workstations. Requests for special copying, including large-format printing, are handled by staff in Copying and Printing Services on the fifth floor of the Library.

XV. Map Library

Map Librarian
Colleen Beard

MacKenzie Chown C306
brocku.ca/maplibrary/

The Map Library maintains the cartographic reference collection for the University that supports the teaching, research, and learning of faculty and students. Resources include over 75,000 maps, atlases and air photos world-wide. The Map Library holds the most comprehensive air photo collection of Niagara dating from 1921 (viewable from the website) to the present. It carries an extensive collection of digital map data, including large scale topographic, geoscience data, census data, outline maps, as well as a selection of electronic atlases. Public workstations are available to access digital map products and to support GIS (Geographic Information Systems) software. A detailed description of the collection, various subject guides, digital outline maps, and many other web resources, are accessible through the web site at brocku.ca/maplibrary

Although the Map Library specializes in cartographic resources, the facilities are ideal for group and private study. It is also open to the public for reference purposes.

A colour laser printer, large colour scanner, and a black and white photocopier are available. Library staff is available for reference and limited GIS technical support.

The Map Library is wheelchair accessible. Students with special needs who require assistance in retrieving library materials or in using equipment should ask Library staff.

XVI. Instructional Resource Centre

Manager
Kim Pelchat

Faculty of Education
ed.brocku.ca/irc

The Instructional Resource Centre provides specialized library and media services for the Faculty of Education. The IRC curriculum libraries are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus (1842 King Street East, Hamilton). The curriculum libraries offer a variety of curriculum resources to support elementary and secondary teaching as well as a special collection of Master of Education projects and theses located at the St. Catharines Campus.

IRC Media Services are located on Floor 2 of Robert S. K. Welch Hall (St. Catharines Campus) and in Room 6 at the Hamilton Campus. Media Services has production areas with laminating presses, lettering systems, button maker and other equipment to assist in the production of teaching aids. At the Hamilton Campus, the Library provides classroom media services.

Two computer laboratories are located at the Hamilton Campus in Room 8 and Room 13.

The IRC is wheelchair accessible. Students with special needs are welcome to ask library staff for assistance in retrieving library materials or in using equipment.

Although focusing on the specialized needs of the Faculty of Education, all members of the University community may use the IRC's library and media facilities.

XVII. Information Technology Services

Administrative Information Systems
Director
Audrey Fehlow

User Services and Academic Support
Manager
TBA

Research Support and Web Services
Manager
Andy Morgan

Administrative Assistant
Barb White

905 688 5550, x3479
MacKenzie Chown Complex F314
brocku.ca/its

The University's Computing Centre, which services both the academic and administrative needs of the University, is located in F Block of the Mackenzie Chown Complex. It houses servers which support administrative computing, academic teaching and research. All of these machines are networked via the campus-wide fiber-optic backbone which is also connected to the Internet.

Computing facilities are available to all faculty, staff and students. Students requiring the use of specific software on the servers are supplied with a user code by their instructor, otherwise general Internet access and e-mail accounts are freely available via an automated system in any of the general computer labs on campus.

The University supports scheduled micro-computer labs and general access labs for academic use. The scheduled facilities are located in A203, PLZ309, PLZ310, J201, J202, TA304 and WH205. There is a large Computer Commons that contains micro-computers for general access. All these labs contain application software to support teaching at the university. There are both Windows based PCs and Macintosh computers available. During the Fall and Winter terms, some of the facilities are open from 7:30 a.m. until 1 a.m. All computer labs are networked and have Internet access. Each year the technology is reviewed and upgraded as required in order to have the necessary equipment for academic needs. Computer labs have a wheelchair accessible workstation.

Information Technology Services also has a Help Desk that is available to all students, faculty and staff. The Help Desk staff assists the university community with hardware and software recommendations, arranges software licenses for Faculty and staff, as well as issues pertaining to their computer, general campus computing and printing, The Help Desk is open Monday to Friday, 8.30 a.m. to 4.30 p.m. We can be contacted by phone at extension 4357, in person at MacKenzie Chown F314, as well as, submitting the IT related questions, concerns and requests to the ITS Request" link on the ITS websitem, brocku.ca.its


Telecommunications and Network Services

Director
TBA

Supervisor, Switchboard/Coordinator
Patti Frose

905 688 5550, x 3250
Thistle Complex West Room 235
brocku.ca/its/cns

Telecommunications and Network Services, a division of Information Technology Services, provides multiple services for faculty, staff, students, and the community. The Audio-visual section supplies equipment to clasrooms for teaching purposes. Equipment available for academic use includes computer projection, overhead and slide projectors, VHS/DVD players, and portable sound systems. Equipment requests must be made at least 24 hours or one business day in advance. Requests can be made by calling extension 3588 or providing 48 hours or two business days notice by emailing audiovisual@brocku.ca

Student identification cards are produced during normal hours of operation. In the case of a lost or stolen card, students must pay a $20 replacement fee in Finance. The replacement fee for students living on campus where swipe access is required is $35. The Finance Office is located on the 12th floor of the Schmon Tower.

The technical support team maintains the telephone and network infrastructure for all of Brock University's academic and administrative locations. Additionally, Telecommunications and Network Services provide telephone, network access, and cable television to all students living in residence. During the academic term, staff may also assist students with configuring their personal computer for network access. The networking centre staff is responsible for network operations and resolving any network issues that may cause.

Hours of operation during term: Monday to Thursday 8.30 a.m. to 9 p.m. (After 4.30 p.m., office open when technician is available) and Friday 8.30 a.m. to 4.30 p.m.