Below are a few Brock and Niagara community resources for students who may be at risk, in crisis, or require services and supports. These are only some of the most common resources at Brock and in the local community. This is not an exhaustive list of all agencies and groups in the Niagara Region.
You can also download a screen-friendly PDF copy of the below resources, as well as a PDF copy of the “Orange Folder” Identifying & Responding to Students in Distress.
Please connect with us if you have questions or need referrals to more resources.
Hadiyaˀdagénhahs First Nations, Métis and Inuit Student Centre
Thistle 145, access through the Market Hall
brocku.ca/aboriginal-student-services
905-688-5550 x5883
Hadiyaˀdagénhahs is focused on providing a welcoming, supportive and inclusive environment for Aboriginal students and visitors to our campus. Our goal is to help all Aboriginal students, including First Nations, Metis and Inuit, make the transition to the Brock University community, and to provide support and resources to enhance their academic success and cultural identity at Brock. We recognize that the transition may be difficult due to differing cultures and perspectives. We offer social and academic supports in a culturally sensitive manner to encourage Aboriginal students to maintain their identity within the university setting. We also work closely with Aboriginal community partners to enhance the success of both current and prospective students.
Niagara Regional Native Centre
382 Airport Rd, Niagara-on-the-Lake, ON L0S 1J0
nrnc.ca
905-688-6484
Provides human services, social, cultural, recreational and educational programs to all Native people. Provide a variety of services and referrals, in addition to diverse in-house programs.
Fort Erie Native Friendship Centre
796 Buffalo Rd, Fort Erie, ON L2A 5H2
fenfc.org
905-871-8931
The Fort Erie Native Friendship Centre provides a variety of support services including: Mental health support, Restorative justice, Health outreach and Career development.
Personal Counselling Services
4th Floor of Schmon Tower (ST 400)
brocku.ca/personal-counselling
counselling@brocku.ca
1-833-Brock33
Personal Counselling Services (PCS) is one of three student-focused services provided through the Student Wellness and Accessibility Centre. Counselling services are free to Brock University students and provide a confidential and welcoming place for you to address mental health concerns or other emotional, social, and personal difficulties.
Student Health Services
Harrison Hall
brocku.ca/health-services
905-688-5550 x3243
Student Health Services is a team of caring, dedicated, multi-disciplinary professionals with expertise in university health issues. We support a diverse student population through provision of confidential primary health care, prevention programs, wellness education and strategic medical and academic partnerships promoting optimal health and university success.
Community Addiction Services of Niagara (CASON)
60 James St #401, St Catharines, ON L2R 7E7
cason.ca
905-684-1183
CASON provides client-centered community based service for individuals and families with addiction concerns. Services are free, professional and confidential.
Quest Community Health Centre
145 Queenston St, St Catharines, ON L2R 2Z7
questchc.ca
905-688-2558
Quest CHC provides primary health care services to individuals experiencing social, economic and cultural barriers. Emphasis is placed on the following populations: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (LGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Migrant Agricultural Workers (MAWP).
Urgent Service Access Team (USAT)
145 Queenston Street, St. Catharines, Ontario L2R 2Z9
questchc.ca/participate-at-quest/usat
905-688-2558 x301
The The USAT program is for people who have one (or both) – Frequent emergency room visits for mental health and/or addiction and/or Opiate dependency issues (current or within the last 12 months). USAT is a mobile primary health care team that provides short term support and health care to people while helping to connect them to other long term supports such as medical care, mental health services, addiction services and housing.
Learning Services
Thistle 129
brocku.ca/student-life-success
905-688-5550 x4225
Learning Services supports the academic success of all Brock students. Services include academic and life skills workshops, drop-in help from upper-year students, and a variety of academic resources. We also offer course-specific tutoring on a pay-per-hour basis.
Student Accessibility Services
4th Floor of Schmon Tower (ST 400)
brocku.ca/sas
905-688-5550 x3240
Student Accessibility Services (SAS) is one of three student-focused services provided through the Student Wellness and Accessibility Centre. They support and foster independence in students with accessibility needs; advocate for accessibility for students; and provide resources and education opportunities for staff and faculty to ensure a welcoming environment in compliance with Ontario Human Rights Commission (OHRC) guidelines and the Accessibility for Ontarians with Disabilities Act (AODA).
Autism Ontario – Niagara Region Chapter
36 Page Street, Suite 401, St. Catharines, ON L2R 4A7
autismontario.com/niagara
905-682-2776
Autism Ontario-Niagara Region Chapter provides support through parent support groups, individual support meeting, educational information session, and a wide variety of programs for youth and adults on the autism spectrum. They aim to support those in the community touched by autism and ensure that everyone has the opportunity to realize their full potential.
Community Living St. Catharines
79 Welland Ave, St Catharines, ON L2R 2M8
www.clstcatharines.ca
905-688-5222 x231
This agency provides a range of personalized supports to adults who live independently or semi-independently in the community, outside their family home and who need periodic guidance and support with instrumental activities of daily living such as grocery/personal shopping, meal preparation, money management and overall household tasks. Individual skill development training is based on assessed needs.
Bethesda
3280 Schmon Pkwy, Thorold, ON L2V 4Y6
www.bethesdaservices.com
905-684-6918
Bethesda offers a wide variety of relevant services to adults with special needs in a professional and caring manner.
Personal Counselling Services
4th Floor of Schmon Tower (ST 400)
brocku.ca/personal-counselling
counselling@brocku.ca
1-833-Brock33
Personal Counselling Services (PCS) is one of three student-focused services provided through the Student Wellness and Accessibility Centre. Counselling services are free to Brock University students and provide a confidential and welcoming place for you to address mental health concerns or other emotional, social, and personal difficulties.
Hospice Niagara Bereavement Program
www.hospiceniagara.ca/programs/adult
905-984-8766
Hospice Niagara offers a grief circle, monthly adult support program, grief walk, mindfulness hike and bereavement peer support group.
Wellspring Niagara Grief Support
wellspring.ca/niagara/programs/all-programs/grief-support
905-684-7619
Grief Support is offered to bereaved individuals who have lost a loved one to cancer. Professionally led, Grief Support is a drop-in program that is offered monthly and provides an opportunity to share stories and learn new ways of coping. Each session will focus on the physical, emotional, social and spiritual well-being and provides members with helping coping strategies and relaxation techniques.
Loving Outreach (Suicide Support Group)
366 St Paul St, St Catharines, ON L2R 3N2
www.lovingoutreach.org
905-934-2176
A support group based in the Niagara Region for individuals who have lost someone through suicide.
Good2Talk
good2talk.ca
1-866-925-5454
Good2Talk is a free, confidential helpline for post-secondary students in Ontario. By calling Good2Talk, students can receive information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor.
COAST Niagara
cmhaniagara.ca/ourservices/immediate-services/coast-niagara
1-866-550-5205, and press 1
Mental Health Professionals work as a team in a unique partnership with police officers who are specially trained in mental health. Information is collected over the phone by a qualified health professional. If needed, the mobile team will assess the person in crisis in their community.
Mental Health Helpline
mentalhealthhelpline.ca
1-866-531-2600
Mental Health Helpline provides support 24/7 through telephone, email or online services. The helpline provides information about counselling services and supports in the community. They listen, offer support and provide strategies to help individuals meet their goals. They provide basic education about mental illness.
Safe Beds – CMHA Niagara
cmhaniagara.ca/safebeds
1-866-550-5205 x2
Safe Beds offers an alternative to hospitalization in a crisis situation. There are seven beds available with two Crisis Workers on shift 24/7 for support. This is a voluntary, non-medical facility that offers crisis counselling and a safe therapeutic environment for individuals to stay on a short-term basis in order to work through their crisis.
Personal Counselling Services
4th Floor of Schmon Tower (ST 400)
brocku.ca/personal-counselling
counselling@brocku.ca
1-833-Brock33
Personal Counselling Services (PCS) is one of three student-focused services provided through the Student Wellness and Accessibility Centre. Counselling services are free to Brock University students and provide a confidential and welcoming place for you to address mental health concerns or other emotional, social, and personal difficulties.
Human Rights and Equity OFFICE
MC E Block 206
brocku.ca/human-rights
svsec@brocku.ca
The Gender & Sexual Violence Support Coordinator in the Office of Human Rights and Equity at Brock assists with reporting of incidents of sexual violence, helps survivors access accommodations and supports, training and education. For more information, you can visit their Get Support page, or reach out to the email above.
Brock Pride
brockpride.ca
905-932-5177
Brock Pride provides a social atmosphere which offers support for members of the Pride community and their allies, dealing with relationships, coming out, sexuality and gender issues. They also pursue the advancement of equality, acceptance and fair treatment of Pride issues such as same-sex marriage, homophobia, transphobia, heterosexism, and sexual diversity.
Pride Niagara
4 Queen Street, St. Catharines ON L2R 3B0
prideniagara.com
info@prideniagara.com
Pride Niagara is a celebration of Niagara’s sexual and gender diverse community and its supporters. They provide social activities and information for the LGBT Niagara Region.
Transgender Niagara
transgenderniagara.com
mctigue.colleen@gmail.com
A support group for transgendered people meets monthly. Also online discussion group and one to one support. Everyone is welcome, including partners and allies. Whether you need support, or have support to offer, Transgender Niagara welcomes you.
LGBT Youth Line
youthline.ca (online chat)
1-800-268-9688 (telephone)
647-694-4275 (texting)
Youth Line offers confidential and non-judgmental peer support through their telephone, text and chat services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM
Quest Rainbow Niagara
questchc.ca/participate-at-quest/rainbow-niagara
905-688-2558, x222
Rainbow Niagara provides services to individuals of sexually and gender diverse communities. Information, support, and resources are provided to individuals, families, and the community
Student Life and Success – Off-Campus Living Service
MacKenzie Chown A204
brocku.ca/student-life-success/student-life/off-campus-living/
905-688-5550 x6321
Student Life and Success offers a number of services and resources to Brock students who are looking for housing, require roommate or landlord mediation or just have questions about living off-campus.
The Raft
17 Centre Street, St. Catharines ON L2R 3A6
theraft.ca
905-984-4365
The Hostel Shelter is open 24 hours a day, seven days a week for youth aged 24 and under. The Hostel provides basic needs including a clean bed, warm showers, and healthy meals.
Nightlight Youth Services
5519 Ontario Ave, Niagara Falls, ON L2E 3S4
boysandgirlsclubniagara.org/programs/nightlight-youth-services
905-358-3678
Nightlight Youth Services offers residential programs for youth aged 16 to 30 which provide a safe, supervised and supportive environment to assist youth to reach their full potential.
The Southridge Shelter
201 Glenridge Ave, St. Catharines, ON L2T 3J6
southridgeshelter.ca
905-682-2477
A 40 bed shelter that is open to adults who find themselves in a situation of homelessness. They are open 24 hours a day, 7 days a week, 365 days a year.
YMCA Niagara
183 King St. St. Catharines, ON L2R 3J5
6135 Culp St. Niagara Falls, ON L2G 2B6
ywcaniagararegion.ca
905-988-3528
905-357-9191
The YW provides three types of emergency homeless shelters: shelter for single women or women with children, shelter for families, both two parent families and single, male-led families and shelter for single men or men with children.
Niagara Region Hostels and Homelessness Prevention
niagararegion.ca/social-services/hostels-homelessness-prevention
905-984-6900, x3812
Provides a comprehensive list of emergency hostels and shelters in the Niagara Region.
Niagara Regional Housing
1815 Sir Isaac Brock Way, Thorold, ON L2V 4Y6
www.nrh.ca
905-682-9201
1-800-232-3292
For housing needs, including urgent housing and homelessness.
Personal Counselling Services
4th Floor of Schmon Tower (ST 400)
brocku.ca/personal-counselling
counselling@brocku.ca
1-833-Brock33
Personal Counselling Services (PCS) is one of three student-focused services provided through the Student Wellness and Accessibility Centre. Counselling services are free to Brock University students and provide a confidential and welcoming place for you to address mental health concerns or other emotional, social, and personal difficulties.
Student Health Services
Harrison Hall
brocku.ca/health-services
905-688-5550 x3243
Student Health Services is a team of caring, dedicated, multi-disciplinary professionals with expertise in university health issues. We support a diverse student population through provision of confidential primary health care, prevention programs, wellness education and strategic medical and academic partnerships promoting optimal health and university success.
Good2Talk
good2talk.ca
1-866-925-5454
Good2Talk is a free, confidential helpline for post-secondary students in Ontario. By calling Good2Talk, students can receive information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor.
Mental Health Helpline
mentalhealthhelpline.ca
1-866-531-2600
Mental Health Helpline provides support 24/7 through telephone, email or online services. The helpline provides information about counselling services and supports in the community. They listen, offer support and provide strategies to help individuals meet their goals. They provide basic education about mental illness.
Canadian Mental Health Association Niagara – Walk-in Counselling
cmhaniagara.ca/ourservices/immediate-services/walk-in-counselling
1-866-550-5205
CMHA offers walk-in “One Session at a Time” Counselling – a therapeutic service that enables individuals to see CMHA counsellors at their decided moment of need. The intention is to create opportunities for immediate problem solving and therapeutic conversation, as well as connectedness to other CMHA services if required.
Visit the website for locations and hours.
Niagara Region Mental Health
niagararegion.ca/living/health_wellness/mentalhealth
905-688-2854, x7262
Confidential counselling, support, education and treatment for residents with severe and persistent mental illness and concurrent disorders.
Family Mental Health Support Network of Niagara (FSN)
familysupportniagara.com
905-894-6808
The Family Mental Health Support Network (FSN) offers free workshops that focus on helping caregivers understand mental illness, treatments and what mental health services are available in the Niagara region. The FSN also supports caregivers by teaching coping skills.
Quest Community Health Centre
145 Queenston St, St Catharines, ON L2R 2Z7
questchc.ca
905-688-2558
Quest CHC provides primary health care services to individuals experiencing social, economic and cultural barriers. Emphasis is placed on the following populations: individuals without a healthcare provider who are also experiencing mental health, addictions or concurrent disorders, street-involved populations (homeless, under-housed, sex trade workers), isolated seniors, sexually and gender diverse populations (LGBTQ+), at-risk children, youth and families, individuals who frequent the Emergency Department for care/opioid-dependent (USAT), Migrant Agricultural Workers (MAWP).
Urgent Service Access Team (USAT)
145 Queenston Street, St. Catharines, Ontario L2R 2Z9
questchc.ca/participate-at-quest/usat
905-688-2558 x301
The The USAT program is for people who have one (or both) – Frequent emergency room visits for mental health and/or addiction and/or Opiate dependency issues (current or within the last 12 months). USAT is a mobile primary health care team that provides short term support and health care to people while helping to connect them to other long term supports such as medical care, mental health services, addiction services and housing.
International Services
Glenridge B 215
brocku.ca/international
905-688-5550 x4404
The mission of International Services is to help all Brock students – international and Canadian – get the most out of their studies and experience.
Centre de Santé
720 E Main St, Welland, ON L3B 3Y4
cschn.ca
905-734-1141
Centre de Santé is a multi-service agency providing health and social services to French-speaking clients.
Fort Erie Multicultural Centre
62 Jarvis St, Fort Erie, ON L2A 2S4
firststepsincanada.com
905-871-3641
The Fort Erie Multicultural Centre’s focus is to provide education, settlement services, counselling, and other support services for newcomers to Canada including language instruction, translation services, youth services and assist with navigating the information network.
Niagara Folk Arts Multicultural Centre
85 Church St, St Catharines, ON L2R 3C7
www.folk-arts.ca
905-685-6589
The Niagara Folk Arts Multicultural Centre is a charitable not-for-profit organization, having the mandate to support and assist the ethno-cultural and newcomer community in Niagara through a broad range of programs and services.
Welland Heritage Council and Multicultural Centre
26 E Main St, Welland, ON L3B 3W3
wellandheritagecouncil.com
905-732-5337
The Welland Heritage Council and Multicultural Centre provides newcomers and Canadian citizens (community members) with services and programs that strengthen individuals, families, and the community, while creating a cultural awareness and understanding among all citizens.
Human Rights and Equity OFFICE
MC E Block 206
brocku.ca/human-rights
svsec@brocku.ca
The Gender & Sexual Violence Support Coordinator in the Office of Human Rights and Equity at Brock assists with reporting of incidents of sexual violence, helps survivors access accommodations and supports, training and education. For more information, you can visit their Get Support page, or reach out to the email above.
Campus Security
Kenmore Centre
brocku.ca/campus-security
security@brocku.ca
905-688-5550 x3200
Campus Security can assist with the reporting of incidents of sexual violence, safety planning, and crisis intervention.
Student Health Services
Harrison Hall
brocku.ca/health-services
905-688-5550 x3243
Student Health Services is a team of caring, dedicated, multi-disciplinary professionals with expertise in university health issues. We support a diverse student population through provision of confidential primary health care, prevention programs, wellness education and strategic medical and academic partnerships promoting optimal health and university success.
Niagara Sexual Assault Centre (CARSA)
43 Church St #503, St Catharines, ON L2R 5P6
niagarasexualassaultcentre.com
905-682-4584 (Info and 24/7 crisis line)
Niagara Region Sexual Assault Centre is a non-profit organization that responds to the needs of survivors of sexual violence and through public education increases understanding and awareness of sexual assault related issues. They provide a variety of counselling, support and emergency services to survivors and their families.
Student Health Services
Harrison Hall
brocku.ca/health-services
905-688-5550 x3243
Student Health Services is a team of caring, dedicated, multi-disciplinary professionals with expertise in university health issues. We support a diverse student population through provision of confidential primary health care, prevention programs, wellness education and strategic medical and academic partnerships promoting optimal health and university success.
Niagara Region Sexual Health Centre
niagararegion.ca/living/health_wellness/sexualhealth/Sexual-Health-Centres
The Sexual Health Centres in Niagara are all staffed by nurses that provide sexually transmitted infection testing and treatment; birth control at a reduced price; pregnancy testing; morning after pill; choice counselling; and free condoms.
Visit the website for a list of locations and hours.
Positive Living Niagara
120 Queenston St, St Catharines, ON L2R 2Z3
positivelivingniagara.com
905-984-8684
Support, education, and advocacy in a safe and confidential environment for all individuals infected or affected by AIDS.
Young and Pregnant in Niagara
niagararegion.ca/living/health_wellness/pregnancy/young-and-pregnant
The Young and Pregnant program in Niagara is a safe, non-judging environment for pregnant teens. Sessions run throughout the year. Visit the website for a list of locations and contact information
Healthy Babies Healthy Children
niagararegion.ca/health/parenting/healthy-babies-home-visits
905-688-8248
Healthy Babies Healthy Children is a free home-visiting program that assists expectant mothers and new parents who need more support.
The Brock University Student Guide to Hospitalization provides an overview of what you can expect when you are hospitalized during the academic year and addresses common questions that you and your family or friends may have while you are away from campus.
