Tutoring

Welcome back students, Brock University Tutoring is now ONLINE. See below to book our tutors.

Brock University Tutoring employs approximately 60-70 Brock students per year and offers support to clients from Kindergarten through Post-Secondary education. Though our tutors come from many different disciplines, they all share a love of learning and a passion for their subjects. Our tutors are trained to help clients build their skills, develop a growth mindset, and attain a sense of agency and empowerment in their learning.

Alessandra – 4th Year Medical Sciences

Why did you become a tutor?
I decided to become a tutor since I know how frustrating it can be to not understand things that your friends or classmates seem to get so easily.

What is your favorite thing about tutoring?
My favourite part of tutoring is working with students. They work so hard, and I love being able to connect to them about hobbies etc. and being able to connect their studies to what their goals are, or being able to apply these skills to real life.

High School Success
My favourite client success story is how one of my students came in so excited to share their improvement. Although they come to get help, ultimately, their hard work demonstrates their improvement and I was so happy to be a part of her journey.

Natasha – Brock Grad: B.Sc., B.Ed. (Math & Chemistry)

Why did you become a tutor?
Teaching is my passion. In 2009, my high school math teacher presented me with an opportunity to tutor younger students in mathematics. I enjoyed it so much I signed up for the tutoring program at Brock when I started university. Fast-forward to today: I’ve been tutoring professionally for 7 years, I’ve completed a teaching degree in mathematics and chemistry, and I worked as a math teacher in Brighton, England for the 2017-2018 school year.

What is your favorite thing about tutoring?
When I tell people I have my teaching degree they always ask me why I’m not teaching in a school – the short answer is: I love what I do. I enjoy helping my students find their inner mathematician or chemist so that they can confidently reach their goals. It’s so rewarding to see the growth in my students and watch them succeed.

High School Success
One of my high school students was struggling to balance playing for two hockey teams while keeping up with his grade 9 math and science work. In the first session, it became clear that it was not missing class or study habits that were to blame for low math marks but instead anxiety surrounding test-taking. Over the course of the semester, we worked on catching up on content from missed classes as well as bolstering his existing study technique with better organization and test-taking strategy. I am so proud to share that this student went from constantly feeling behind and ill-prepared from missing classes to a point where he felt calm during tests and completely confident in is ability before his final exams.

Roy – 4th Year Computer Science

Why did you become a tutor?
Our computer science graduation rate is only around 23.5 to 31 percent. There are lots of people struggling in this major and that need help. As a computer geek, I also like being able to meet new people to improve my communication skills and learning new ways to explain things to others. Also, I enjoy (very expensive!) fresh roast exotic coffee beans, it encourages me to work hard in this position.

What is your favorite thing about tutoring?
The workload and time is very flexible. So when my study/homework schedule is too heavy, I can always take some time off to focus on my own things. On the other side, the learning center team is so helpful and friendly. They made lots of interesting events and help the tutors, students, and student staff a lot.

Client success story
After final exams, some clients often send messages and say thank you. One student said they got very good marks on it, and I realized they did even better than me!

Marcus – 2nd Year Medical Sciences

Why did you become a tutor?
I decided to become a tutor, as I wanted to be able to help others succeed in their academic and life pursuits. I hope that, through tutoring, I may be able to use my abilities to help others not only achieve success in their academics, but to also see that clients become interested in the classes they take and apply their newfound skills towards benefitting themselves.

What is your favorite thing about tutoring?
I personally love tutoring because I get to apply my academic knowledge and abilities as a student myself and pass them onto other students who may need help. I feel a sense of fulfilment in seeing my clients succeed, as in many cases, I can provide new perspectives to learning in order to make concepts “click” into place and finally make perfect sense!

Client success story
One of my favorite client success stories must be sharing somewhat unexpected ways to understand the concepts behind courses such as statistics. Statistics can be daunting to many and the terminology may be confusing, but through odd examples and clear explanations, despite how odd or humorous these examples are, they become memorable for both the test and a good laugh!

Brock students

Tutoring is $25/hour for Brock students.
Please use the link below to book a session with a tutor.
Have questions? Not sure what support you’re looking for? Book a free consultation. Click here to start.  
Note: You may be eligible for one or more free hours of tutoring if you’re a Transfer Student or an Indigenous/Aboriginal Student. Please contact learning@brocku.ca for more information.

Community Clients

We offer tutoring in all subjects for grade 11 and 12 students.
Tutoring is $30/hour for community clients.
Please fill out the form found at the link below to register for tutoring. You will be contacted within 24 hours to set up an initial consultation with our tutoring services supervisor to ensure the best fit between student and tutor.
Click here to register for tutoring.

If you’ve already been matched with a tutor, click the link below to book your next session.
Book a session with my tutor.

CAN’T FIND WHAT YOU’RE LOOKING FOR?

Help us build a better tutoring service! If you don’t see the course or subject you need support with listed on either of our booking sites, please fill in the form below and a Learning Skills Specialist will be in touch within 24 hours.
Click here to fill in the Course Inquiry Form

Tutoring is a great way to make a positive contribution to the Brock community while keeping your memory sharp and developing in-demand interpersonal and problem solving skills.

Our tutors are required to maintain an overall major average of 80% and to have a minimum of 82% in any Brock courses they tutor.  They also have a demonstrated enthusiasm for teaching and learning and a willingness to work within a large and diverse team.

If you are interested in becoming a tutor, please see our A-Z Learning Services Tutor job description for details and application instructions.

Technology Policies – All tutoring sessions will take place via the Microsoft Teams app. If you are a Brock student, or have access to a full suite of Microsoft Office Apps, we recommend downloading the desktop version of Teams to allow maximum functionality. A meeting link will be sent to the email address you provided by 9 am on the morning of your session. If you have any issues connecting, please contact learning@brocku.ca. Microsoft Teams: Hardware Requirements

Payment – clients will make payments for their tutoring session via the Brock Ticketing website found here. Payments can be made via credit card and must be received by 8:00 am on the morning of the session. If your payment is not received by this time, you will not receive a link to your session.

Late Appointments – we ask all tutoring clients to extend us the courtesy of as much notice as possible if they expect to be late for their tutoring session. If you will be late for your session, please let us know as soon as possible at learning@brocku.ca. Please note that your tutor is only scheduled until the end time of your booked session, and it is at the tutor’s discretion/availability to extend the end of the session to accommodate the missed time in the appointment.

Missed Appointment – if a client needs to cancel a session, we ask that they do so more than 24 hours before the session start time. If an appointment is cancelled with less than 24 hours notice, the full fee for the session will be applied to the client’s account as a cancellation fee. Brock students, please note that all outstanding fees will be applied to your Student Financial Account.

Tutor Cancellation or No-Show– if a tutor is unable to attend a tutoring session, A-Z Learning services will make all reasonable attempts to find a replacement tutor for the client during their originally scheduled appointment time. If there is no tutor replacement available, the client will be notified and credited the tutor appointment fee, to be applied at any future session.

Vulnerable Aged Client Online Privacy Policy – To ensure the safety and comfort of both our vulnerable aged clients and our tutors while in an online setting, the following policies have been set in place as of May 1st, 2020:
· A member of our staff will be present (muted and without video camera) in all sessions with vulnerable aged clients
· All sessions will be recorded and stored securely by one of our tutor service supervisors
· Vulnerable aged clients in grades 11-12 under the age of 18 will have the option to use video functions with parental permission

Session Recording – Online tutoring sessions with Brock students are not to be recorded, excepting students who require recording for accessibility reasons.

Covid FAQ

Where does tutoring take place? – All tutoring happens online via the Microsoft Teams app. See our policies and procedures tab on information about how to use the software.

What are your hours? ¬– Tutoring sessions can be booked Monday to Thursday, 9:00 am to 9:00 pm, Friday 9:00am-4:00pm, and Saturday 11:00 am-3:00pm.

What Qualifications do Brock University Tutors have? – All our tutors maintain an outstanding GPA in their major areas of study and have proven proficient in the courses they are assigned to tutor. Our tutors have experience in a variety of different teaching and learning environments; some as volunteer tutors or coaches and others as mentors or in community organizations. All of our tutors who work with community clients have up to date vulnerable sector clearances. Some of our tutors are graduate students or teacher education candidates, and some love it so much they stay with us even after they graduate!

What happens during my first tutoring session? – You and your tutor will spend a few minutes getting to know each other and talking about your goals and specific concepts/content you’d like to work on. You’ll spend some time walking through previous work you’ve done (assignments, tests etc.) so that your tutor can get a better idea of how to support you, and then you’ll likely end the session by creating a game plan for future sessions.

What if I just need one or two session to prepare for an exam? – Great! We have lots of clients who come see us for this exact purpose. To make the best use of your time, we recommend that you use the Notes section on our booking page to let your tutor know that you’re studying for an exam and what, specifically, you need help with. That way you can get right to it!

Do you offer group tutoring? – Students in elementary or high school who already have a group (e.g., siblings or classmates), let us know. Depending on the subject area and tutor preferences, group tutoring can be explored. If you are a Brock student, tutoring is one-to-one due to the complexity of the session and also because we offer free group drop-in sessions.

What if I need to cancel an appointment? – No problem! We get it, life happens! Just make sure to give us more than 24 hours’ notice of your session so we can notify your tutor. See the Missed Appointment policy under Policies and Procedures for more details. You can use the link at the bottom of your confirmation email, or the booking site, to reschedule your appointment at a time that is more convenient for you. You can contact us via email us at learning@brocku.ca

Who should I contact if I have questions, concerns, or comments? – We love getting feedback from clients and encourage you to get in touch with us if there’s anything on your mind regarding your experience with our service. You can email us at learning@brocku.ca at any time. Note that our regular office hours are Monday – Friday 8:30 to 4:30.

Where does tutoring take place? – All tutoring happens in the Student Success Centre (Thistle Complex 129) which is located off Guernsey Market Hall just past the main staircase.  Click here for a link to Brock’s interactive campus map or feel free to call us at 905-688-5550 ext. 5774 if you need further direction.

What are your hours? ­– We are open Monday to Thursday, 9:00 am – 9:00 pm, Friday 9:00 am – 4:00 pm, Saturday and Sunday 10:00 am – 6:00 pm.

What Qualifications do Brock University Tutors have? – All our tutors maintain an outstanding GPA in their major areas of study and have proven proficient in the courses they are assigned to tutor.  Our tutors have experience in a variety of different teaching and learning environments; some as volunteer tutors or coaches and others as mentors or in community organizations. All of our tutors who work with community clients have up to date vulnerable sector clearances.   Some of our tutors are graduate students or teacher education candidates, and some love it so much they stay with us even after they graduate!

What happens during my first tutoring session? – You and your tutor will spend a few minutes getting to know each other and talking about your goals and specific concepts/content you’d like to work on.  You’ll spend some time walking through previous work you’ve done (assignments, tests etc.) so that your tutor can get a better idea of how to support you, and then you’ll likely end the session by creating a game plan for future sessions.

What if I just need one or two session to prepare for an exam? – Great! We have lots of clients who come see us for this exact purpose.  To make the best use of your time, we recommend that you use the Notes section on our booking page to let your tutor know that you’re studying for an exam and what, specifically, you need help with.  That way you can get right to it!

Do you offer group tutoring? – Students in elementary or high school who already have a group (e.g., siblings or classmates), let us know. Depending on the subject area and tutor preferences, group tutoring can be explored. If you are a Brock student, tutoring is one-to-one due to the complexity of the session and also because we offer free group drop-in sessions. Click here to register for drop-in sessions.

What if I need to cancel an appointment?No problem! We get it, life happens!  Just make sure to give us more than 24 hours’ notice of your session so we can notify your tutor. See the Missed Appointment policy under Policies and Procedures for more details.  You can use the link at the bottom of your confirmation email, or the booking site, to reschedule your appointment at a time that is more convenient for you.  You can call us at 905-688-5550 ext. 5774 or email us at learning@brocku.ca

Who should I contact if I have questions, concerns, or comments? – We love getting feedback from clients and encourage you to get in touch with us if there’s anything on your mind regarding your experience with our service.  You can come and speak with us in person or by phone (905-688-5550 ext. 5774) between 9:00 am and 4:00 pm Monday through Friday, or email us at learning@brocku.ca.